Tl* the contact owns a 2014 jeep grand cherokee. while driving at various speeds, the windshield wipers turned on, the radio and instrument cluster went blank without warning. the auto park disengaged and the low voltage battery warning messages were displayed. additionally, the vehicle safe mode engaged. the vehicle was taken to earnhardt chrysler dodge jeep ram (1521 e drivers way, gilbert, az 85297: (480) 926-4000) where it was informed that a flash upgrade was needed. the vehicle was repaired however, the failure recurred. the manufacturer was not contacted. the failure mileage was 67,000.
My cars windshield wipers suddenly turned on and would not turn off. even after turning the car off and turning it back on they would still not turn off. i took it into the dealership i bought it from and they told me that the switch and motor would need to be replaced. i know this has been an issue with several other owners of this vehicle as i have researched it extensively. there have been several electrical problems with the car and i believe this is another issue.
Our jeep grand cherokee was sitting in our closed garage for several hours. when we went into our garage we noticed the rear window had exploded out and there was glass everywhere. the window is shattered everywhere even on the edges. it spontaneously exploded on its own. no one was driving or in it at the time.
Windsheild cowl ripples and allows air flow during driving. while driving windsheild has load wind noise from the lower seal of windsheild
I have a problem with the left front mirror it gives me a problem seeing traffic coming from the left when i stop the mirror is right in my line of sight i must lean forward to get a better view the mirror is too high.
The driver's side mirror and windshield column create an 18 inch blind spot. and, the mirror is so tall it is almost impossible for a 5'6" driver to see over it. there is no seat height adjustment. the blind spot makes it very unsafe to make left turns. i have had a few close calls and last week it caused a minor fender bender. i was turning left on a residential street in pagosa springs, co. because of the blind spot, i did not see the car coming up to a stop sign. the jeep grand cherokee mirror design is dangerous.
The rear backup camera has become defective as condensation has gotten into it. replacement is needed but this is clearly something that should be covered under a recall. the camera is very blurry and you cannot see things in focus as you are babbling up the vehicle. this presents a definitive safety hazard.
Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the windshield wipers only functioned on the highest setting. in addition, when the wipers were not activated, they would stop immediately in the position they were in at the time of use. providence auto (804 lancaster pike quarryville, pa) confirmed the failure and stated that the multi-switch was defective and needed to be replaced. the contact referenced nhtsa campaign number: 15v509000 (visibility); however, the vehicle was not included in the recall. the contact was referred to nhtsa to inquire about why the vehicle was not included. that manufacturer was not notified of the failure. the failure mileage was approximately 53,000.
The sunroof tempered glass spontaneously exploded shattering glass down on the driver while driving on a the freeway at 65 mph. there were no bridges and it was light traffic. driver was in shock and almost crashed. car interior is filled with glass. there are no marks on car to indicate a foreign object caused the glass to shatter.
Leather dash coming unglued with the adhesive jeep used to adhere the leather dash to the plastic underneath causing visibility issues along with a safety issues that can block defrost vent along with airbag interference.
My vehicle is experiencing the exact problem addressed in nhtsa reference #14v636000. i was not notified of this recall because my vehicle was manufactured in 07/13 which is outside of the recall period. i believe that my vehicle should be included in this recall. it comes on suddenly and is dangerous to drive.
Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked, the rear window exploded independently. the vehicle was taken to the dealer where it was diagnosed that the rear window needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was approximately 43,300. the vin was unavailable.
The leather on my dashboard is coming loose and i'm concerned that it will block my windshield defrosters and create a safety issue with visibility.
On 1/11/2016 after a got into my grand cherokee in grand rapids winter with temp 12 f. i noticed what like streaks on the front windshield, initially i thought it's streaks of ice that did not go away even when flushed by wipers, and while i was driving i was hearing cracking sound and more of these line appearing on the windshield in different locations. next day i have taken these to the agent but the service man stated that these are only scratches and can not be cracking and tried to doubt my story. the jeep was less than 16 months since we leased it from the dealer.
Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
I see double light sources out my front windshield. this occurs both in the daytime and intensifies at night. this effect is called ghosting and originally i thought my eyesight was going bad so i went to an eye specialist where they said my vision is near perfect. this double light effect goes away in other vehicles such as the wrangler, most likely has something to do with the windshield thickness and angle. this double light is extremely distracting at night and dangerous, also this creates headaches and driver fatigue due to trying to always focus on objects. jeep customer care said that my windshield is out of its 1 year warranty period, however i've had this issue for awhile now, even most likely within the 1 year period. to test if a windshield replacement would fix the ghosting issue, i sat in a brand new 2016 grand cherokee on a dealer lot and it has the exact same ghosting issue. the ghosting problem is a safety concern and should be investigated, or at least driven to have some mitigation to protect the safety of drivers/passengers. technologies exist that can eliminate the ghosting effects and also changing the glass thickness/material can eliminate this issue. jeep customer care has not expressed interest in having chrysler assess the problem or even look into it. chrysler customer care said engineers do not make service visits to dealerships to investigate issues. *tr
Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
The car make an awful sound when driving . once the speed is over 30 miles per hour the windshield cowl make a very loud noise it has been doing it for a long time i just couldn't figure out what it was until i took it to a dealer and they said that it was common problem with these vehicles. it has just been getting worst over the years.
The driver's side mirror obstructs objects on the left forward side of the vehicle. the position of the mirror is too high and too large, therefore blocking the range of vision on the left forward side of vehicle. i'm of average height (5 ft, 8in), and have attempted to correct this issue by raising the seat very high. unfortunately, i'm having the same issue. the issue is particularly bad in urban/city driving. it completely blocks out pedestrians in crosswalks while making left turns. this has caused numerous issues, and in one case, almost striking a pedestrian. i never saw them, my passenger alerted me. *tr
I have been leasing a 2014 jeep grand cherokee for roughly ten months. throughout that time, i have been notified at least three times of active safety recall notices for my vehicle. my vehicle shows computer modules broken which as a result has disabled my air bags. in addition, my vehicle has a safety recall for a brake booster and now an inoperative vanity lamp which may cause a fire. my vehicle is entirely and completely unsafe to drive and chrysler jeep is not taking the appropriate immediate action to rectify this event. i am being forced to drive a vehicle with possibly deteriorated brakes, and disabled air bags. *tr
Tl* the contact owns a 2013 jeep grand cherokee. the contact stated that while driving at 40 mph, there was a complete loss of power. the failure occurred on two occasions. the vehicle was taken to the dealer but was unable to be diagnosed. the contact mentioned that the vehicle had the transmission replaced prior to the failure. the contact received notification of nhtsa campaign numbers: 15v393000(structure) and 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 48,000. parts distribution disconnect. vin tool confirms parts not available.
The headlights retain moisture or ice on the interior areas for extended periods of time while driving and parked. this definitely blocks the light transmission through to the exterior for proper and safe driving vision. this has happened many times since the november incident and i have reported to chrysler and the dealership, gandrud in green bay wi, every time and documented each with pictures of the exact problem. the dealer has performed the silly test that chrysler requires: having the vehicle sit indoors heated for 20 minutes so see it the water clears. mine did not totally clear at all however the dealer said it was within the "guidelines" of being ok by chrysler's rules. this is ridiculous. i just purchased a highly priced vehicle and i should leave it sit in a heated garage so the lights work! i do believe cars are meant to be driven on the road in the day and night. chrysler certainly does not care about the safety of the customer who works hard to pay for this machine that is very faulty. i have always owned a jeep and am very disappointed in this safety issue. it must be resolved and i will keep at this until it is. i know many others have had this problem as seen on the internet. the second visibility issue is the wipers and the way the windshield defrosts. the wipers are placed so that the ice or snow when driving stays frozen and is not heated to defrost properly. i have replaced the wipers after only driving for a few days in winter weather! i could not see. that helped some but not the defrost problem as stated. it is also very hard to remove the snow and ice from the front area under the wipers. my old 1999 jeep had none of these problems. my grandson is still driving it. perhaps i should ask to borrow it. certainly chrysler engineers can do better than this. *tr
The side mirrors completely block my vision on both sides. when pulling up to a stop sign i cannot see a vehicle or pedestrian to the right or left when in line with the mirrors. the mirrors are too big. *tr