We have classified the 312 complaints from 2014 Jeep Grand Cherokee about POWER TRAIN into the following categories.
When vehicle reaches of 38 mph and above,most of the time a vibration occurs. the vibration can be felt in the seat , the floorboard and steering wheel . once at 70 mph the vibration can be seen in the steering wheel.this 2014 grand cherokee has been to the dealer several times and the issue never resolved. they said it could a transmission , but nothing was ever done. wheel alignment has also been a problem. *tr
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to fiat chrysler chief executive officer sergio marchionne regarding a jeep cherokee safety recall. *smd for months the parts were not available for recall #14v643000. in november 2014, the consumer was able to get one of the recalls rectified only because someone did not show up for the appointment. also, the consumer experienced a catastrophic transmission failure. *jb updated 08/03/15. *jb
This vehicle has allegedly been repaired by the dealership on friday for the same issue i had today. vehicle keeps jumping out of drive and goes into neutral. this is a big safety issue. while i was trying to turn left the vehicle jumped into neutral leaving me to face traffic coming towards me. i had to press the brake pedal then put the vehicle back into drive to pull away. thank god i was only traveling at a low speed and the other vehicles had time to slow down before hitting me. either jeep /chrysler or my dealership is lying when they say the vehicle had been fixed! *tr
With vehicle in park, with foot on the brake, pushing button to either turn the vehicle on or off causes the vehicle to lunge forward. intermittent occurences, unable to reproduce for the mechanic. has happened with this vehicle 6 times over an 8 week period.
Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while driving approximately 30 mph, the vehicle would automatically shift gears and the check engine warning light would illuminate intermittently. the vehicle was towed to a dealer where unknown repairs were made. the manufacturer was notified of the failure. the vehicle was repaired but the failure recurred. the approximate failure mileage was 500 and the current mileage was 5,000.
While traveling at high speed or low speed for no reason vehicles gear shifter selects neutral on its own. also problems with vehicle instruments display, displaying various faults with vehicle. after vehicle comes to a stop and vehicle restarted problem disappears then reappears a short time later. now taken back to dealer for them to repair vehicle. still waiting after two weeks for chrysler to repair/supply new parts. *tr
Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while at a complete stop, the vehicle independently shifted into neutral gear and then it stalled. the vehicle was restarted within a few minutes. the vehicle was able to be driven to the contacts residence. the contact also mentioned that the failure occurred several times. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not notified about the failure. the failure mileage was 300.
Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while making a turn at unknown speeds, the vehicle independently shifted into neutral then stalled. the vehicle was able to be driven to the contact's residence after being restarted several minutes later. the contact also mentioned that the failure occurred several times. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 1500.
Vehicle stalled at a stop light. the instrument panel registered neutral, but the gear shift was in drive, with the engine off. the gear shift was unable to shift. car stalled t red light. ..updated 08/19/13 *bf the vehicle started 15-20 minutes later. the vehicle stalled again six days later. the vehicle was unable to diagnose the problem. updated 08/27/13
As of yesterday i have had my 2014 grand cherokee for 1 year. i bought it with 6 miles on it brand new. since then i have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. there were 3 flash updates for the transmission and none of the addressed he problem. the rough shifting, jerking of the vehicle and extremely high running rpm's must be doing further damage to the power train. there is no smooth shifting from 1-2-3 nor is there from 3-2-1. getting on and off the highway is always interesting. trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. you are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the rpm's are way in the red, since the transmission will not downshift properly. again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. very frustrated with he car, jeep and the dealer due to their lack of support. this is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. i now have about 10,000 miles and still like from day one i am having all the same transmission problems. *tr
Since i bought this vehicle when one turns a corner and the paddle shifter is in advertently touched the car can drop into any gear and can slow so that one stands a risk of being rear ended as has narrowly happened to me . there is a real need to prevent this dangerous behavior to have a preventer mechanism of some sort to prevent this by reprogramming the software or by mechanical means by installing a switch of some sort that must be separately engaged to transfer control of gear to the paddle shifter. *tt
Bought new in april 2013. since then, jeep has been in dealers service dept for many electrical problems, transmission problems, down loads to control modules and front and rear bumpers just falling off. radio was replaced, wiring harness replaced, many control modulars replaced, generator and battery replaced and the dealer even added an extra negative wire to the jeep to stop the exterior and interior lights from just turning off and on, altering the jeeps design. my jeep then began turning on and off certain controls, like the wipers would just come on and off, the radio would go up and down in sound then the whole screen would go black, turning off on its own, dealer had to replace the entire radio system. recent repairs were the transmission, which have been an ongoing problem within month of purchase. the jeep would not go higher the 2nd gear. dealer had to remove certain codes, replace with new codes and reprogram the tcm control module. this has been done many times. just last month, the front and rear bumpers just began to fall apart. dealer had to send jeep to a body shop for repairs. the jeep is in mint condition and aways has. it's service record is proof of proper mainteance on schedule. on one occasion after the dealer attemptedto finx the lights from going out and had the jeep for sevral weeks, the dealer told me they go the lights to at least not go out but it still has a slight flicker. when i told the dealership that's not fixed right, the dealer told me that they considered the repairs commercially acceptable. it's been almost a year since i hired an attorney to address this under the lemon law but chrysler continues to drag this issue out without addressing the safety issues my family continues to endure on a daily basis . asking the attorney to become more involved, i was told they have to do what the law allows
Continuously exhibiting persistent progressively worsening life-threatening transmission and electrical failures. transmission sticks in low gear and will not upshift, transmission stalls, push gas pedal to the floor and nothing happens, almost hit numerous times, gears jerk, rpms rev up and speed increases when applying brakes, will not slow down then bounces to a stop, interior lights short out, doors do not lock, electronic chirping sound from engine even when off, touchscreen/radio/climate controls do not work, total of 45 different defects, continuous since day purchased, sent 2 written notices to chrysler, has been 8 months and no one will help, increasingly fearful for safety. total of 43 days in shop and 14 attempts to repair same serious safety defects and conditions. *tr
Jerking , clunking zf transmission . been to deal 4 times and not fixed . dangerous and try to avoid freeways as it could lock up and break which could cause an accident. *tr