Problems with 2014 Jeep Grand Cherokee POWER TRAIN

The front right cv joint boot failed and the grease flew out all over the front wheel and brake components. *tr

After driving vehicle for first week of purchase, while cleaning vehicle i noticed an incredible amount of grease on the inside of the front rims. looked under the vehicle the right drivers boot was split and the clamp was hanging around the axle. when i returned vehicle to dealer they looked at it and said it was safe to drive until they ordered the replacement parts which was on backorder. it has been two weeks since then and still no parts have come in. i am concerned about driving the vehicle because the grease is all over the disc brake pads and could cause and accident due to brake failure from the grease. *tr

Vehicle was purchased new. took 3 months to build and was delivered on april 30, 2014 to dunn chrysler jeep in lebanon, ky. read on jeepforum.com that the front cv boots on jeep grand cherokees built during march and april 2014 were failing. they were coming apart and were slinging grease everywhere. sometimes it was the right front axle and other times it was the left front axle. crawled under my vehicle which was built april 2014 and both front axles had grease slung all over both front wheels and cv boots were shot. vehicle is basically unsafe to drive until front axles are replaced. *js

Vehicle was traveling at approximately 50 mph when it violently jerked and the engine light came on. i stopped the car and noticed that the number 6 remained next to the 'd' gear indicator. when i tried to drive and pressed the accelerator, the engine roared but the car barely moved. the number 6 remained on. the car was towed to the dealer, who told me that i need a new transmission at 1,900 miles! *tr

Tl* the contact owns a 2014 jeep grand cherokee. while driving at various speeds, the transmission failed to up shift and down shift correctly. the vehicle was taken to the dealer for diagnostic testing; however, the mechanic was unable to duplicate the failure or reproduce a fault code on the vehicle. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 19,000.

At around 1200 miles, i noticed grease on the driver side wheel. after looking underneath the vehicle i saw that the drivers side axle boot clamp has failed, resulting in the boot coming off the axle and spraying axle grease all over the wheel, suspension and brakes. *tr

Cv boots are not properly secured resulting in the exposure of cv shaft to the elements and loss of grease. notified rick hendrick jeep in charleston, sc. the part is on backorder and was instructed to continue to drive the vehicle until replacement shaft arrived. *js

Tl* the contact owns a 2014 jeep grand cherokee. while driving and attempting to make a left turn, the contact attempted to shift gears and experienced a failure. the vehicle shifted into reverse and park. initially, upon changing gears, it did not correctly shift into reverse. the dealer and the manufacturer were notified of the failure. the manufacturer provided no assistance. the contact stated that the failure pertained to unintended gear selection, which could cause a crash. the manufacturer refused to investigate the failure. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 16v240000 (power train). the vin was not available. the approximate failure mileage was 15. updated 06/29/16*lj *cn

Observed grease splattered on the inside of both front wheels. took vehicle to the dealership where they determined the car needed to have its axles replaced. believe both cv boots failed spilling grease onto wheels and axles. *tr

While traveling home from a family vacation at about 40 mph my seat belt light started flashing saying that the driver and passenger air seat belt was not engaged along with the lights and dinging alarm saying that the air bag is in need of service, this has not gone off and the dinging is constant. i called and set up an appointment at the dealership and waited 4 hours for them to tell me that they did not have parts needed to repair the issue that it was on back order (at least 1 1/2 weeks) but would not be providing a rental car since the car was still drive able and that they would call when the part was in. i am very upset because i am in the automotive industry and know that this is a safety concern/ risk. i have also been experiencing issues with my transmission. i regret making this purchase. *tr

Tl* the contact owns a 2014 jeep grand cherokee. while the gear was in the park position, the vehicle still moved forward. the failure occurred constantly. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 5.

After only a few days of ownership, i noticed my front wheels were covered with grease on the inside. i took it to the dealer and the service man was surprised when he noticed my cv boots were completely missing on both the left and right front wheels. dealer replaced both shaft axles. there are many other people who have experienced this same issue. you can read about it more at this website link: http://www.jeepgarage.org/f73/grease-in-both-front-wheels-normal-73976.html. *tr

At random times, transmission sticks between drive and sport...and won't shift and car slows down. have to pull out of traffic and stop to get transmission back in gear. vehicle brought in for service july 2014 to dealership, within a month....same problem. this vehicle is unsafe and dangerous to drive. prior to this...i had the check engine light come on 4 times. *tr

While entering a busy interstate and accelerating from a stop to 65 mph on the onramp, the jeep grand cherokee drive train began shuddering violently and would not stop. it felt like the vehicle was running over severe bumps in the road yet the surface was free of defects. i was disoriented by the shaking sensation which would stop if i decelerate but returned immediately when accelerating to merge. i was forced off the road by faster traffic and my inability to speed up. i had to stop on the roadside and attempt to merge again when traffic cleared. my re-attempt to accelerate caused shuddering again at 45 mph. i pulled over again and shut the vehicle off. i restarted and, on my third attempt, accelerated very aggressively with the vehicle shuddering at 45 mph up to 65 mph. when i quite accelerating th e shudder quit. this violent drive train shudder has occurred often since then. i have learned that this occurs most often in the first 10 miles of operation and i can minimize the shudder when it occurs by accelerating at full throttle which is unsafe. my online research indicates others are complaining of this same issue in various auto forums. i have had my jeep dealer apply service updates and test drive the vehicle but jeep has yet to fix this issue. in my opinion, this is ridiculous in a new car and is a drive ability and safety concern. *tr

I have a long narrow driveway with a bit of a slope toward the house. when going out the driveway i seen a trash container tipped over. i put the vehicle in park, letting it idle, while i exited the vehicle to remove the container. looking back i seen the jeep backing down the driveway toward the house under it's own power. i tried catch it,but it hit the side of the home on a garage wall. total damage to the vehicle is around $9400 i've yet to get the house damage estimate back. i didn't see if the vehicle was in park or reverse when i exited. i pushed the shifter clear forward till it stopped, then exited. the shifter has to go thru reverse before it gets to park. in the past i've noticed that it did not always go into park when i had put it there. i drive like normal people drive. i have 55+ years of driving experience. we shift by feel and not always looking down at the shifter. when a shift lever goes thru the motion forward and stops, we expect it to be in park, not reverse. this is a major flaw in the vehicle. i love the new 8 speed transmission, but don't trust the shifting mechanism. my wife is very reluctant to drive it because of this issue. i've contacted chrysler about the issue. they seem concerned and are wanting to look at the vehicle when repaired. however, i'm not certain, hearing about other issues with vehicles, whether they are just trying to blow smoke until i quite down. i did obtain a leg injury when attempting to stop the vehicle. not serious, but surely could have been. had there been a child, pet or other person behind the vehicle, it could have been disastrous. there needs to be a fix to this problem. i have a family member that works for state farm insurance. they've also had similar complaints. there's not detent in the shifting, it just goes forward and stops. all electronic, not mechanical as they used to be.

Electronic gear shiftier not reliable. there is no feeling or sense of proper gear engagement. i sit each day and rev up engine thinking i have engaged drive mode. you never know when you have properly engaged park feature. i have gotten one leg out of car while auto starts moving.this electronic feature is unsafe. otherwise this is the best new car i have ever owned. no accidents but i am extra careful with this gear shift. i will never buy another care with this innovation. the problem happens at startup and shutdown / exit mode. scary to exit auto and someone notify you later that the auto engine is still running and in neutral. mode. jerry

At 1:00am in the morning of april 3rd, our jeep grand cherokee slipped out of park and rolled backwards thru our garage. brought the jeep to the dealer the next day. after 5 days they talk to chrysler and informed us they had found no problems. on december 25th at around 9:00am the jeep was again on a hill. with the jeep running and in park, it came out of park again. this time it rolled about 50ft down into a tree, causing over $ 3,000 in damages. (no air bags went off) on december 26th the jeep was towed down to the dealership, to this day it still sits. (january 28th) chrysler ordered an inspection of the jeep, and on january 16th sent us a letter stating "we are not led to believe that the incident was do to a manufacturing responsibility". at this time we feel the vehicle has a major safety hazard with the transmission. *tr....updated 04/25/16 *bf updated 9/20/2017*cn

Driving on an interstate freeway with adaptive cruise control activated. cruise control deactivated on its own, mil illuminated and the transmission began slipping severely resulting in drastic loss of power and vehicle speed in interstate traffic. rolled vehicle to shoulder and noticed transmission fluid coating the entire undercarriage of the vehicle as well as all over the ground under the vehicle. dealer diagnosis was an improperly routed at the factory transmission cooler line that was in contact with the driveline causing the line to wear through and leak transmission fluid. while there wasn't a fire, one could easily have started when the transmission oil contacted hot exhaust system components near the transmission. *tr

I leased my car from may 9 2013. i have problems with tail gate (trunk ) and rear view camera tall gate unexpectedly opening on the road and impossible to close it. some times impossible to open tall gate. this problem occurred already few times on road and all my staff from trunk was on the road. rear view camera doesn't work. screen turns blue i was in service 7 times since nov 07 2013, but they still did not fix. chrysler opened case #[xxx] but they do nothing, only are suggesting me to go in service again. using car becomes unsafe because the trunk can be opened at any time on road i pay regularly lease and already in despair they don't not answer to my requests. thank you for your help information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

When driving vehicle on a cold morning after leaving house and stopping about 1/2 mile from home. the transmission failed to downshift to first and remained in 7th gear. when attempted to proceed from stoplight the vehicle bogged and would hardly move and the check engine light came on. at this point the vehicle was pulled to the side of the road turned off and restarted and the transmission shifted with the check engine light remaining on. the vehicle was returned home and three hours later the check engine light was off when the vehicle was taken to the dealer. the dealer said there was no code for the check engine light or transmission issue when it was checked at 11:00 am that day. *tr

When stopping the transmission bangs thrusting the truck forward. i have had this into dadeland dodge several times and they have been unable to resolve the issue. the truck is at the dealership again now. *tr

When accelerating, the engine always hesitates for several seconds, then surges forward. this condition creates a safety issue during passing, merging into oncoming traffic, evasive maneuvers, etc. this problem has existed since new, and has not improved. bergey chrysler, jeep service dept. has informed me that the hesitation while accelerating "operates as designed", and cannot be repaired. *tr

On the morning of thursday 3/6/14, as i was leaving for work, i stopped my jeep grand cherokee at the end of my driveway to pick up my newspaper. (i thought) i put the car in park and exited my vehicle. as i was picking up the paper, i realized the car was rolling backward, down the remainder of my driveway and across my cul-de-sac. as i ran beside the car i saw the car was in reverse. i was certain i had put the car in park! realizing that nothing was going to stop the car until it hit something (options were a fire hydrant or my neighbor's house,) i foolishly attempted to jump in the car to stop it. i missed.... badly. after trying to jump into a moving vehicle and missing, i fell to the street. i was on my back. at that moment i knew that i was going to be run over. i did not know where i was in relation to the car and, in that split second, prepared for the worst. i counted myself "lucky" when the vehicle "only" ran over my left lower leg, ankle and foot! the vehicle came to rest, luckily, in a snowbank across the street from my house (picture attached). aaa was called to pull the car off the snowbank, as it high-centered. i sought medical treatment. i had a badly sprained ankle and damage to my left foot arch. i have not walked correctly since and continue to have pain in the arch of my foot and knees. while i told my neighbors and circle of friends, i did not notify my car dealer as i thought the incident was my negligence by not putting the car in park. it has only been through the recent media that i realize that i am another victim of this vehicle's gear shift defect.

I have owned a new 2014 grand cherokee limited v6 for six months and have experienced rough shifting with my transmission from day 1. the transmission is especially rough when cold and/or shifting from 1->2->3 and 2->1 downshifts. i have brought it in to jeep numerous times for a fix, the dealer recognizes that the transmission is not shifting smooth or correct, but says until there's a fix or update from jeep, there's nothing that can be done. it is very frustrating to spend $45k on a new vehicle that has "jerky" transmission shifting, to the point where i cannot use my vehicle with business clients due to the harsh ride. i've been on multiple jeep forums and based on the number of postings about this issue, the discontent is widespread among jeep owners and fans. with the issue getting worse over time, i'm concerned my transmission will fail and become a serious safety issue. *tr

I was at a full stop. i made a left turn and the vehicle just accelerated more than expected and ran into a tree. the tree was unearthed, the front of the vehicle was completely destroyed. it was totaled by the insurance company. *tr

Tl* the contact owns a 2014 jeep grand cherokee. while driving at various speeds, the contact accidentally moved the gear shift and the vehicle shifted out of the drive position into neutral. the failure recurred numerous times. the vehicle was taken to the dealer, but was not diagnosed. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 5,000.

The vehicle slipped into "manual shift mode" seemingly on it's own not allowing the transmission to shift after i pulled out of my driveway. it was then stuck in 2nd gear (8 speed transmission) and the tachometer went to redline (over 6500 rpm)as i was expecting to increase to normal driving speed. there was no oncoming traffic or it could have left me in the oncoming lane too long. this has happened multiple times. i reported to the dealer and i am told this is manual mode and normal behavior. the placement of the manual shift paddles on the steering wheel make it convenient to extend a finger and shift up or down. this placement also means you repeatedly go into manual shift mode when you do not want to. when turning left across a few lanes of oncoming traffic it can be dangerous. there is no way to prevent this as the shift paddles are active all of the time and any touch puts you in manual and the only way out is to pull back on the console shift lever and switch to sport mode then again to drive mode which is where i started or continue manually shifting. while manual shifting is an option that may be needed when "4 wheeling" over rock or in mud etc., there should be a way to select it when wanted and not have it pop in at random. all it would take is some programming of the transmission to require that both shift paddles be held down for a few second until the display says "manual shift mode on" before the transmission is allowed to shift using the paddles. it could be turned off in the same manner. no parts or extra hardware needed, just programming. *tr

Tl* the contact owns a 2014 jeep grand cherokee. while driving at approximately 25 mph, the transmission failed without warning. the failure recurred. the vehicle was towed to a dealer where a module was ordered in order to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 12,500.

Tl* the contact owns a 2014 jeep grand cherokee. while driving approximately 12 mph, the vehicle began to shake when shifted into second gear. the failure occurred multiple times. the dealer was unable to locate the cause of the failure. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 4,000...updated 11/06/14 *bf

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while attempting to accelerate from a stop, the vehicle jerked and hesitated before moving forward. the contact noticed that the front end of the vehicle started to vibrated. in addition, the contact stated that while attempting to accelerate from a stop, the accelerator pedal was depressed and the vehicle accelerated in excess. the failure recurred on numerous occasions. the vehicle was taken to a dealer multiple times, who diagnosed that the driveshaft needed to be replaced and the computer needed to be upgraded. the vehicle was repaired; however, the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 100.

The vehicle does not reliably select the park position and in general it is very awkward to select any gear without putting into the wrong gear, reverse for forward, neutral for reverse, etc , . on multiple occasions after the vehicle was apparently put in park it suddenly rolled away in reverse gear. it was then very difficult to select the park position to stop the vehicle . the sudden movement in reverse almost caused the vehicle to hit another car. problem has occurred on at least five occasions. *tr

my current lease, a 2014 jeep grand cherokee laredo, has been plagued with defects. there have been 9 recalls, 16 service bulletins, and 5 investigations'.in addition there are 587 driver/owner complaints. my problems: instability of the transmission. after parking next to a storage bin, transmission slipped out of park and the jeep moved forward crushing my leg in the door and denting/scratching the exterior of vehicle. there has been no indication that fca (jeep) has resolved this issue. another problem i'm having, which has been plaguing many other jeep owners, is where the engine warning light illuminates with no indication of specific information with regard to what the malfunction might be. after 5 service visits over the past 2 years , jeep has proven they unable to remedy this. i continue driving with uncertainty and stress with my passengers and i fearing ourlives may be endangered. the engine light is currently illuminated. i am not getting the level of vehicle safety and dependability i am paying for. i have filed a complaint on the website of jeep and have offered fca(jeep) a settlement whereby i would be refunded the leasing charges i paid and the company would consent to an early termination of the lease with no penalties or charges. fca(jeep) has failed to remedy my problem. (please see attached details) fca us llc is required to execute certain performance obligations , pursuant to the july 24, 2015 consent order, amended december 8, 2015, the objectives of which are to mitigate the risks of harm and promote safety for we, the consumers. fca, however, persists in violating and disregarding me in a blatant act of non-compliance with the order. i seek assistance in expediting remedial action in this matter as a victim, and the protection of my rights as a consumer, and as an american citizen. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

When coming to a slow brake, the brakes stutter and push the car forward. additionally, the vehicle sometimes when driving at higher speeds (specifically on the freeway at about 60-70mph) engine revs high without kicking over. furthermore, when slowing it has a hard time kicking down to the next gear. transmission light has come on several times as well. when taking the vehicle in for service, they are unable to recognize any problems at all and can not fix. *tr

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was in the park position on a small incline, the vehicle rolled backwards approximately 20 feet. the contact was able to apply the brake pedal and stop the vehicle. the vehicle was taken to a dealer for diagnostic testing. the failure could not be duplicated. the vehicle was not repaired. the failure recurred intermittently. the manufacturer was not notified of the failure. the approximate failure mileage was 10.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the vehicle failed to shift. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 350 and the current mileage was 5,300.

From a stopped position in park, car spontaneously shifted into neutral. *tr

Tl* the contact owns a 2014 jeep grand cherokee. while driving at 15 mph, the vehicle jerked. the vehicle was taken to a dealer. the technician was unable to diagnose or repair the vehicle. the failure recurred on numerous occasions. the manufacturer was not notified of the failure. the failure mileage was 4,100.

For the second time in 2 weeks the power steering assist steering failed while driving the vehicle. the instrument cluster gives a "power steering warning" and all hydraulic assistance fails. within a few minutes of this happening, the engine also gets hot. i live n the texas hill country. this failure results a large increase in steering effort on the local hilly and curved roads and the ability to take evasive maneuvers if some of the many local wild animals cross the road in front of me. it also affects the ability to maneuver in traffic until the vehicle is brought to a stop. the problem is intermittent and the dealer has not been able to diagnose the problem due to it's intermittent nature. so far, this vehicle has had air suspension failures, power steering failures, and " due not shift transmission" failures and has become a safety issue for me and other drivers around me. i use this vehicle for work related travel throughout multiple states so it gets driven often. *tr

Transmission was replaced at approx. 16k miles. other jeep owners are experiencing issues with the transmission. was taken in for service at 10k, 11,658k and now 16k for repair with ultimately replacing transmission; key fob does not work daily - will not lock vehicle nor will vehicle start for a period of approx ten to 15 minutes after being able to get into vehicle - dealership/service continues to indicate they can't duplicate despite my having this issue every day. *js

Soon after taking possession of this vehicle (9/27/13) i noticed that now and again (4/5 times) there would be a hesitation from the automatic transmission when shifting to the next higher gear when accelerating to highway speed. it was so subtle that i filed it under "nothing is perfect", but would keep score. don't be misled by the low mileage above. that is my new normal. a head and neck injury in 2001 followed by a long overdue diagnosis of severe ptsd by the va left me practically a "house hermit" and driving anywhere involving distance requires hiring a driver. this vehicle was nothing more than my being able to have access to the woods with a 911 button attached to keep the p/a in check. what happened to me was that from a stop sign i turned onto the main highway and was accelerating to 55 when at about 50 the transmission hung, this time it would not release to the next gear, the engine began to struggle until it almost stalled. as unexpectedly as it had hung the transmission shifted, the engine immediately recovered ""with a roar"" and off we went. (extra rpm's, ? computer/fuel pump saw no problem) i'm sure that in those seconds my speed dropped 20 mph's with no "warning", such as brake lights had someone been behind me. had this occurred entering a busy belt-way, interstate, etc., you can imagine the possible may-hem. did some research, got an appointment for service at the dealership and was told (as expected from research) their computer saw no abnormalities and showed me a blank piece of paper to prove it. asked them to sign a piece of paper saying my drivetrain was "just wonderful" and reaffirming that chrysler had never heard of any problems just in case i or others wound up dead or maimed from "no problems". i now have a "moral problem" sitting in my driveway and not out in the middle of the woods. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while driving 75 mph, the vehicle downshifted independently and without warnings. additionally, the vehicle failed to accelerate. the vehicle was taken to the dealer however, the technician was unable to diagnosed the failure and stated that the vehicle was working up to standards. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 1000 and the current mileage was 10,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated while driving at unknown speed, the vehicle decelerated when the accelerator pedal was depressed. the failure recurred multiple times. the dealer was unable to locate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 1,000.

Parking vehicle and putting into park. exited the vehicle and car started moving. shifter was not in park. very fussy shifter. you can not tell it's in park unless you look each time. even though you push it all the way up sometimes it is not in park. i had the car start rolling several times after exiting the car. *tr

The driver pulled the automobile into a driveway on a downhill slope. the driver shut the vehicle off using the push button start/stop. the driver returned to the vehicle 10 minutes later, with a passenger in the front seat. the driver started the vehicle (foot on brake as required) using push button start/stop. the driver engaged the transmission into reverse using the shifting lever (with foot still on brake as is required by the brake transmission shift interlock (btsi) system). when engaged in reverse, the engine revved to a high level, and the car traveled in reverse up the hill (driveway), through the street, and into a ditch. side and front airbags deployed. driver believes they never took foot off the brake, and the braking was not sufficient to overcome torque of the engine/transmission. vehicle damage includes air bag deployment, cabin roof liner detachment, three bent wheels, minor damage to muffler, minor body damage. dealer checked electronics/instrument recordings and noted nothing unusual appearing, and had no knowledge of similar problems. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while parked with the key in the ignition, the vehicle rolled forward without warning. the failure recurred on several occasions. the vehicle was taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 1,000. ma 10/16/15 the consumer state weather was not a factor. being on an incline or decline was not a factor, either. the vehicle moved on its own, unless his foot was on the brake.

2014 jeep grand cherokee. consumer writes in regards to acceleration problems. *smd the consumer immediately noticed upon receipt of the vehicle, that it did not drive smoothly and lacked power during acceleration. however, she felt it was due to lack of familiarity with the vehicle. the performance of the vehicle deteriorated to a point where a problem was evident. frequently, not all the time, the vehicle was very sluggish to accelerate and occasionally not respond at all for about ten seconds as the rpm's went up. it felt as the though, she was forcing the gas by pressing on the accelerator pedal, but the gas was blocked from flowing, or the vehicle was stuck in a low gear and not up-shifting. also, the check engine light illuminated, with only 1,231 miles. the consumer had to return to the dealer, several more times, due to the check engine light illuminating. *jb

I have had this suv for almost one year. on multiply instances i have thought to have put this truck in park, but it has either gone into neutral or reverse. it comes with an electronic shifter. because it is electronic it has the same position in any and all of the four desired gears. further complicating the process of making sure the truck is in the desired gear is that the only way to tell what gear you are in is by an illuminated shifter with letters p r n d/s ... when it very sunny or you have the sunroof shade open it is even more difficult. having the sunroof open on a sunny day(different than just the shade open) it is almost impossible!! i believe something tragic will occur eventually if this not corrected. it wont with me because i am very aware of the situation. but someone somewhere will not be as aware of it as i am! i have the same truck in 2009 and it does not operate in that method. i do not know how many other vehicles operate manner but i will not be buying another one and thought others deserved this information. *tr

Vehicle is slow when shifting in low gears; pulling away from stop lights/signs feels as if the car is not in drive and going to stall. this could result in being rear ended since so many drivers speed away when light turns green. it seems like it stutters during shifting. having it in eco-mode highlights the issue further. the down shifting at higher speeds feels like a stick shift car, not normal or comfortable. even on the highway acceleration is often not very responsive during entrance and passing. the gas pedal is very touchy, no way to pull away slowly, just takes off; this might be part of the issue, confusing the sensors during shifting. i contacted my sales person who said he'd have a service tech contact me, no calls yet. i wish i had checked this site and edmunds before buying, as i would have chose a different manufacturer. this is my 4th jeep gr cherokee, unfortunately the least desirable, my '09 had zero issues and original brakes at trade in with over 105,000 miles; '14 is likely my last. *tr

I purchased a 2014 jeep grand cherokee limited for $46,000 from dothan chrysler dodge jeep ram on saturday, august 17th, 2013. we drove off the at 8:30 p.m. that evening. on monday, august 19th, at approximately 4:00 p.m. as i was driving down the highway after having just left my job at the washington county sheriff' office, where i am the public information officer, my vehicle's screen flashed a warning that read: vehicle gear shift malfunction. the screen went completely black for approximately 1 minute. when it came back on the screen read: please service transmission followed by turn off ignition to engage park. i tried to turn off ignition, in the middle of the highway, and the warning then read: vehicle must be in park to turn off ignition. this endless circle continued as i was able to stop the car at a gas station parking lot. i sat in the parking lot of the gas station for approximately 5-7 minutes where i documented (via cellphone camera) the repeated messages and attempted to turn my engine off and simultaneously attempted to put the vehicle in park. the gears would not display. there was no way to see if the vehicle was in park, or what gear it was in at all. after struggling with the vehicle for close to 7 minutes, i was finally able to turn the ignition off. when i restarted the vehicle, the transmission service light was on. i contacted the dealership (as noted above) immediately. i was assured by the salesman that this "happens all the time to jeeps". this was my first major concern with not only the vehicle, but also the dealership. i have a full team of certified mechanics that work for our office. i met with each of them and was told that this was not a common thing for any vehicle. my cruise control is now completely inoperable. *tr

Vehicle has an oscillating vibration at anytime with no reason. it happens at all different speeds and road conditions. *tt