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Problems with 2014 Jeep Grand Cherokee POWER TRAIN

On average, the 2014 Jeep Grand Cherokee starts to “feel” problems with the POWER TRAIN and its various aspects after 26 732 miles.

Components Affected by POWER TRAIN Issues

We have classified the 312 complaints from 2014 Jeep Grand Cherokee about POWER TRAIN into the following categories.

TRANSFER CASE (4-WHEEL DRIVE) 1

Recently reported POWER TRAIN problems on 2014 Jeep Grand Cherokee

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while driving at approximately 10 mph and making a right turn, the gear shifter changed gears from drive into neutral independently. the failure recurred multiple times and at different speeds. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 13,000.

While driving the vehicle stopped working and would not accelerate. i took it to the dealership and they said that there was a problem with the filter that was attached to the transmission and they reset the transmission. two days later it stop working while in the middle of an intersection and when it was down shifting it became jerky and would lunge forward. it also started making a noise when put into reverse and the dash said that the vehicle needed to be put into gear while i was driving. it is back at the garage again to be fixed. this is a serious safety issue! when i was at the service center the manager showed me a recall from chrysler that was dated 11/2013 and was about this issue. he also told me that chrysler stopped using this transmission at the end of 11/2013 because of these problems. there is no way to fix these problems, but chrysler does not want recall any of these vehicles. what is a consumer suppose to do? *tr

On november 17th, after about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. the car practically skidded to shift back to first. i was thrown forward in the car. luckily, i wear my seatbelt. it would not shift out of first after that. the engine light came on. i had it towed to the dealership where i bought it. they said something is wrong with the transmission. they said they could not fix the transmission, but would replace the entire transmission. they said with a car this new, they do not have the knowledge to fixing the transmissions. they replaced the transmission and drove it 200 miles. they said it is fixed. i picked it up on a monday, november 24 and drove it home. the next day, i had the problem again. when turning on 4 lane road (2 in one direction and two in another), the vehicle started to go across the intersection. it appeared to try to shift to 2nd, but the car stopped moving (like it was in neutral). i had to start blowing the horn as oncoming cars were coming at a high rate of speed. i could have been killed. i immediately called the dealership. they picked the car up and drove it back to the dealership. they ran numerous tests on the car and could not duplicate the problem. they called and told me the car was ready. i have severe reservation about getting back in a vehicle that i could have been killed in and drive it away when i know, the dealership knows and chrysler knows, they couldn?t duplicate the problem and they didn?t fix anything. so, basically, i will be driving a ticking time bomb that could blow up at any time. my wife, kids and grandkids could be in jeopardy and other drivers on the road. i paid over 50k for this vehicle, only to find myself stressed out over this fact. i cannot get back into this vehicle knowing nothing was fixed and i was almost killed. *js

From a stop, right turn, accel towards planned speed of 60. at app. 50mph approaching guardrails then bridge the vehicle 'locks up' (no screeching brakes), thought 'trans' (previous unresolved problems), engine sputters, about to die, speed has dropped 30mph, (assume no brake lights). quick decision (rails 75'), get to shoulder. small shoulder, deep ditch with a steep downhill pitch to the river. just as i was about to enact the decision the engine "roars" to life and hits 65mph before i can react and apply the brakes mid-bridge. the whole incident only took seconds, maybe 7 to 10. took it, once again, to blevins motors, potsdam ny and once again was told that their diagnostic computer saw no abnormalities. this time i asked for a print out of said report and was told there was no such thing as a 'print out'. i am a 100% disabled vet with a head injury and ptsd. this the salesman was notified of the first thing. i did not mention the ptsd as it had always been my problem and explosive anger was never present. the "injury" was after months of lies and 'dirty dealing' from the start that they finally 'beat a path' in my brain to the anger part. it led to many visits with my va psychologist, loss of friends as i seemed abnormally consumed with my ill-treatment by blevins, which i was, and total frustration that i had no recourse via the law because i could "blow" at the least slight. i have to a great degree put the 'ptsd' back in its box, but the damage to what was an already slowly slipping brain that i had accepted, it took a big hit damage wise. i no longer check e'mail. [xxx] day or night. thankyou! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).тАЭ

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while the driver left the vehicle running with the gear shiftier in park, the vehicle rolled away and crashed into a parking garage. the vehicle was taken to a dealer where the failure was unable to be determined. the vin was not included in nhtsa campaign number: 16v240000 (power train). the manufacturer was notified of the failure. the failure mileage was 5,514.

While driving at 45 mph in traffic the jeep stopped shifting and remained stuck in 6th gear. the vehicle completely stopped downshifting rendering acceleration impossible. the dealer said the transmission valve failed and had to be replaced. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the engine stalled numerous times while driving various speeds. the gear system also emitted a noise and jerked while shifting gears. as a result, the contact struck an object while driving. there were no injuries. in addition, the heating system failed. the air conditioner and heater made a loud noise when activated. the vehicle was taken to the dealer several times for the failures. the dealer upgraded the software system several times, but the failure was not corrected. the vehicle was repaired per nhtsa campaign number: 16v529000 (power train), but the failure was not corrected. the manufacturer was not notified. the approximate failure mileage was 1,000.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked, the gear lever shifted into the park position and rolled away. the contact stated that the gear shifter independently shifted into the drive position. the failure recurred on numerous occasions and the gear shifter also shifted into reverse. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 16v240000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 12,000. vin tool confirms parts not available. ...updated 06/30/16 *bf updated 07/11/16.*jb

My 2014 jeep grand cherokee ecodiesel shudders/vibrates intermittently at highway speeds. evidently, this is a common problem in this particular model, and so much so that it now has a name, "fish bites". at least one technical service bulletin and possibly even more (many have similar symptoms) have acknowledged the drivetrain as the source and have attempted to resolve it with software flashes. after numerous visits to the dealer to correct the issue, the "fish bites" are still happening, and are getting increasingly worse. unfortunately, after the last visit and being told it had been resolved, i had to find out that the attempted fix did not work while on a tight two-lane road. the occurrence nearly caused the vehicle to lose control at high speed. prospective buyers of this model should recognize that it may be unsafe, as this unresolved issue was clearly a hazard to myself and to the vehicles in close proximity. *tr

Hard or rough shift from 2nd to 3rd gear when transmission is cold as in the first use of the day.if done during hard acceleration feels as though transmission will drop out of the vehicle. after transmission warms up to approx 170 degrees shifting becomes smooth. also slipping type action when slowing to a stop when transmission shifts from 2nd to 1st.

I placed my 2014 grand cherokee overland (4 months old 1900 miles) in park and left it running while exiting to get my mail from my mailbox. upon exiting, i validated my jeep was in park on the shifter. it did not move when i let off the break (on complete level ground), the backup camera display was not present, and the vehicle did not chime when exiting to show the vehicle was still in gear. i did not have the emergency break activated. i walked 50 feet to my mailbox as i noticed the vehicle was accelerating in reverse towards my neighbor's house. i ran after it as it drove through my neighbor's landscaping and was ready to run into his garage door. i caught up to the vehicle, jumped in it sideways to hit the break, was thrown out of the vehicle and it slammed into the garage door. had i not partially stopped the vehicle prior to full impact, the damage would have been even extensive. luckily i just had minor cuts and bruises and no one else was hurt, but there was damage to the rear passenger side bumper of my jeep (stress marks and paint damage) and i had to replace my neighbor's full garage door. i took my jeep into my dealership the next day (10/13/14) and they said they could not repeat the issue, however, they had to apply a transmission software update that controlled downshifting gear ratios about coming to a complete stop. i find this ironic this had nothing to do with my timely transmission issue. as i have seen many more cases and news stories reported on this issue, i wanted to ensure i reported mine to help jeep take needed action to prevent any further accidents or injuries.

Tl* the contact owns a 2015 (na) jeep grand cherokee. while driving 40 mph and attempting to engage the brakes, the vehicle accelerated without warning. the failure occurred on numerous occasions. the vehicle was taken to a dealer. the technician diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 1,000.

When i go to press the brakes and come to a stop, my vehicle jerks when it slows down as if its almost stuck in a gear while it downshifts which causes the vehicle to move forward while trying to slow down which can cause an accident. *tr

I have been to the dealership three times to have my transmission evaluated due to the vehicle lurching forward as i slow down to a stop as well as rough shifting while while accelerating/decelerating. the dealership says a part needs to be replaced but was unable to give me an estimate of when the part will be in and will not return my calls for updates. *js

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact experienced a failure intermittently. the vin was not available. the failure mileage was 21,000....updated 06/30/16 *bf the consumer stated the vehicle rolled down a small hill in his driveway. updated 08/02/16.*jb

After coming to a complete stop the vehicle lunges forward. this is an intermittent issue, but appears to happen more frequently after the vehicle has been sitting for a period of time. additionally the vehicle transmission is always trying to find a different gear (i describe this as fishing for a gear) up shifting when you want to slow down or just the opposite down shifting when you want to speed up. *tr

My 2014 jeep grand cherokee transmission failed to engage in parking gear on a hill in a parking lot and rolled away into another parking car with a driver inside damaging both cars and resulting in insurance claims to fix the damage. no injures but damage to both vehicles. recent software upgrade to fix issue is horrible. providing claim documentation on both vehicles involved.

I have experienced the same issues with the electronic shifter as reported in multiple media outlets. i thought it was just me not being careful but after reading the reports i know it is the shifter. i have not had an accident but i have come very close to accidents on about 2 occasions and have experienced about 20 other occasions where i caught the vehicle from rolling before leaving the vehicle. i now am very deliberate on engaging the park mode and i double check before leaving the vehicle. even then i have experienced a couple times where the vehicle is not in park. i am just providing this information to help document the issue experienced another person. the date and mileage is an approximation of the first occurance.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the vehicle was not downshifting from 3rd to 2nd or to 1st gear. if the vehicle were shifted manually or from a complete stop, the vehicle would shift intermittently. the vehicle was taken to the dealer where the mechanic informed that the failure was commonly experienced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 4,000. the vin was not available.

2014 jeep grand cherokee. consumer states that without warning the gear shift jumps out of drive or reverse into neutral and the motor shuts off. *tgw the consumer stated each time the vehicle was towed to the dealer, they stated the vehicle needed a program update. *jb

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that after shifting into park, the vehicle rolled away in reverse and crashed into a mailbox. the contact sustained minor bruises that did not require medical attention. a police report was not filed. the vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. the manufacturer was not notified of the failure. the failure mileage was 9,432.

I pulled into my driveway and put the car in park. when stepping out of my car, it started rolling backwards, the door was open so it knocked me to the ground and i rolled to get out of the path of the wheel, only getting missed by seconds. i had pretty severe bruising but i did not see a doctor. i assume the car went into reverse as it rolled backwards, but it was a slight incline so it may have been neutral. i was mostly focused on the fact my car was rolling backwards at a good rate with my 4 and 1 year old still inside. the car stopped after jumping the curb and taking out the neighbors mailbox. i honestly didn't look at what gear it was in once stopped, i checked on my children and quickly moved it out of the middle of the road, i of course was in panic mode. it did $6004.69 worth of damage to the car, plus the replacement of (2) carseats and a brick mailbox. i took the car in a few months ago for other recalls and let them know about the situation and they said "no problem found" of course. after seeing a report from you all today about this very same problem it prompted me to file a complaint, as i didn't know you existed. the car has slipped out of gear several other times in parking lots, both while i was driving and to my husband as well, but i am very careful to use my parking break every time i park the car after the accident. ....updated 04/25/16 *bf *cn

The vehicle makes a loud popping/clicking sound when started. a jeep servicing dealership had the vehicle for three weeks attempting to diagnose and correct the problem with the assistance of their corporate technicians. it was deemed a normal function and that the "vehicle performs as designed". jeep corporate has been totally unresponsive to subsequent communication. clearly, a very loud popping sound is not normal. please help and please advise best next steps. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

On august 19, 2014, i stepped out of my stationary 2014 jeep grand cherokee overland--believing i had put the vehicle in park on a gentle city-street slope--when it suddenly moved backward, rolling over my left leg and severely damaging my knee, skin, artery, and quad muscles. my wife immediately called an ambulance, which transported me to a local hospital, where doctors surgically attached an "external fixator" in three places, stabilizing and completely immobilizing my leg (for the next five weeks). after a second surgery and over a year of painful and arduous therapy later, i can now walk with a knee-brace, haltingly and with a noticeable limp . . . all due to the jeep grand cherokee's transmission that does not accurately indicate what gear it is in! unless one is concentrating 100+% of the time on the console shifter--and constantly glancing at the indicator lights on the vehicle dashboard--the driver never knows what position the jeep's transmission is in! the shifter on the console always looks exactly the same, no matter what gear has supposedly been selected. we had no absolutely forewarning of the potential life-threatening problem inherent in this vehicle's design, and i can only thank god that i'm still alive today. last week we were surprised to receive written notification from fiat chrysler automobiles that the company and nhtsa had recalled 2014 jeep grand cherokees for the specific defect described in my incident above!. (finally! vindication!) the recall number is show below, i believe. fca vehicle recall number: s27 / nhtsa 16v-240

2014 jeep grand cherokee shift complaint i began experiencing issues after owning my vehicle for less than 6 months. while driving the vehicle, on many occasions, it would not shift or will act like its trying to brake. harsh shifting would occur when putting the vehicle in drive or reverse and upon stepping on the pedal the vehicle will slam into gear. there are also many instances where the vehicle will skip gears, stay stuck in a gear, and the worst situation is when the vehicle has shut itself down or put itself into 2nd gear and would not come out of that gear after key on/off. this last situation could have resulted in a serious incident if i had been traveling at a high rate of speed. it has been taken to the dealership over 7 times and each time they "relearned" the software, performed other fca "acceptable" repairs, replaced components and told us it was fixed. each time the vehicle has been supposedly "repaired" and returned to me it has failed again. the most recent occurrences resulted in the vehicle not even being able to be driven since the gear selector would just slide freely back and forth through all ranges without ever engaging; these 2 instances the vehicle had to be picked up and towed to the service repair shop. i feel fca is taking a chance with my and my families life and have offered me a small monetary settlement to consider my issue resolved. i find this insulting that this is the value they have placed on life and frankly the fact is i do not trust this vehicle to be driving it. i do not believe i am getting the personal enjoyment and full use of my vehicle since there is an underlying fear that it could happen while driving down a freeway at 70 mph. is harming someone what it takes for this issue to be taken seriously?

As previously reported, this vehicle makes a loud popping sound and lurches at cold start up. the sound is audible inside the vehicle and outside from about ten feet. dealer had it in service for three weeks before being informed by corporate that the problem could not be fixed. they said it was "normal" and it functions as designed. the problem continues and has rendered the vehicle unsalable.

2014 jeep grand cherokee. consumer writes in regards to transmission issues. *smd the consumer stated twice, he encountered a serious problem. when he attempted to make a turn, the vehicle almost stalled. he tried pumping the accelerator, but the vehicle would only move at a crawl. the second incident occurred on july 31, 2014, the consumer was attempting to make a turn, when the vehicle almost stalled. the consumer was informed there were some wires that rubbed against something that caused the engine to stall. *jb

Transmission will shudder while accelerating making the vehicle dangerous and difficult to control. vehicle has been to the dealer multiple times and they have yet to fix it. research has led me to believe that this is impacting many other jeep's on the road today. i do not believe they are safe to be on the road until the problem is remedied. *tr

As you accelerate the diesel grand cherokee and it reaches 7th gear, the car starts shuddering as if the vehicle is about to "fall apart". this issue happens every time when in 7th and 8th gear. i've had to use the paddle shifters to maintain the vehicle in 6th gear to avoid such shaking in the highway. i've taken the vehicle to an empty road and accelerated to reproduce the issue and kept my foot in the petal and it eventually settles down after 8th gear. but if you remove foot from gas and let the car shift back to 6th when you re-accelerate the shuddering returns again. the entire car just shakes. jeep has been unable to find a solution to this and the vehicle is not even a year old yet. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated after coming to a stop, the vehicle jerked forward without warning. the vehicle was diagnosed and repaired. the manufacturer was notified of the failure. the failure mileage was 6,000. updated12/22/14*lj updated 05/29/2015 *js updated 9/25/2015*js

After purchasing the vehicle i started the first leg of a 2000 mile road trip comprising of highway and winding rural roads. during a winding mountainous section of the journey i started to smell something i thought to be possibly a fbrush fire or something burning in the locale i was driving through. later during another section of stop and go driving i started to smell it again, and noticed some brake fade as well. for the remainder of this leg of the trip i used the paddle shifters to reduce my brake use. upon a fuel stop before ending the day's travel, i noticed a thick layer of grease coating the inside of the front left wheel. i did a internet search to see if this was a known issue to find several other owners have had the same issue. i have scheduled an appointment at a jeep dealer for service. hopefully jeep can remedy this seemingly common problem. *tr

Vehicle suddenly and without warning got stuck in 4th gear and wouldn't shift into a higher or lower gear making it unable to accelerate and safely exit the highway. i was eventually able to get the car pulled over to safety and had it towed to a local dealership. the dealer diagnosis was that a cooling line popped out of the transmission which caused all the fluid to drain out. *tr

Transmission locks up after starting, unable to shift into any gear, and malfunction indicator light "mil" is illuminated. in order to get the vehicle to move it must be shut off and on, sometimes more than one time. after 4 incidents, jeep gc was brought to local service dept. where several flash updates were performed to vehicles computer and valve body pump box was ordered. jeep was returned for service 3 weeks later where transmission pump box was replaced and transmission re-trained. since then the issue has continued to occur on 3 separate occasions. additionally, now the diesel exhaust regeneration comes on every 30-40 miles where the car must continue to be run until regen has completed, no changes had been made to driving habits and prior to transmission work regen had never needed to come on. it is unknown if the jeep gc can move when the mil and locked shifter occur as the issue has occurred only in flat areas (mostly home garage), however this could be a deadly issue if parked on hill and if vehicle transmission is not locking gears and can move forward or back. it does not appear that this is the case but can not be ruled out. vehicle is going back in for service and transmission replacement. based on research online it would appear transmission issues with the 2014 jeep gc are widespread and even after repairs are performed the vehicle never drives properly or as it did previously and usually hesitates, shifts hard or jerks forward which is also very dangerous as it seems to be sporadic and unpredictable for drivers. *tr

On multiple occasions over the life of the vehicle, which is currently at 21,000 miles, confidence in knowing you have selected the correct gear is very low. when putting the car in drive, park or reverse, you have to check at least twice that you are in the correct gear before taking the foot off the brake. the most recent incident was in late june 2015, when i was taking my dog to the vet for an emergency. i thought i put the car in park. indications showed it was in park. i got out of the car and the car begin to roll backwards. the car was actually in reverse. fortunately, i was able to jump back in and stop the car before getting hit by the open door, this time setting the parking brake also. similar incidents have happened to my spouse as she now has to check at least twice that the vehicle is in any correct gear. we did report this to dealer but with little response other than looking to see if there was a service bulletin. we currently have three outstanding recall notices but are unable to get dealer to satisfactorily respond because they did not have parts or did not call us back to set up service appointment.

Front cv axle boot is exploded. the retaining clip has fallen off, grease is everywhere. the vehicle did not even make the trip back from the dealership when new, car has less than 150 miles. *tr

Driver's side front outer cv joint boot slipped due to an improperly-installed boot clamp and the grease from the joint migrated to the brake splash guard, suspension components, and inside of the wheel on that side. no grease apparent on the brake rotor at this time, however the dealer, grapevine dodge chrysler jeep, in grapevine, tx, has instructed me to drive the vehicle to them for service in a few days. any grease on the brake rotor could cause a brake failure on that side (leading to loss of control) and would require some parts to be replaced. i understand that this is a common problem with jeep grand cherokees manufactured in march and april of 2014, however the dealer's service advisor whom i spoke with appears to be unaware of the trend and largely ignorant of the danger that it presents. *tr

Tl* the contact owns a 2014 jeep grand cherokee. while parking the vehicle, it rolled on its own and struck and dragged the contact's spouse. the vehicle rolled to a drainage area where it was stopped. a police report was not filed. the contact's spouse sustained a fractured left shoulder, which required medical attention. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the vehicle was included in nhtsa campaign number: 16v240000 (power train). the failure mileage was approximately 10,000.

Vehicle lost all forwarded speed (engine was still running), transmission was not allowing the vehicle to continue to move forwarded. my jeep was almost hit several times by different eighteen wheelers, cars, and pickups while trying to get the jeep off the highway to a more safe spot. my family and i where put in great danger because of this incident. the second occurrence was when i left the jeep in park and walked in front of it, at which time the jeep began to move forwarded hitting me, if it were not for my wife sitting in the passenger seat and pushing the shifter up, i would have been ran over. the shifter is not supposed to move without applying the brake (a major problem exists somewhere). the third occurrence was when we entered the highway with the posted speed limit of 70 mph, the jeep would not accelerate faster than 38 mph. again my family was in immediate danger because of the hilly terrain and the traffic running up on us at 70 mph. we found ourselves having to park on the side of the road placing ourselves in another dangerous environment. the transmission finally engage properly and we were able to get the jeep to the repair shop. the jeep had already been in the shop twice for the front drive axle. the second time it was in the shop, they were suppose to check out the transmission to correct what had happened the first time the jeep stopped running down the highway. my family was lucky that we did not have a major accident because of these problems. i feel that an investigation needs to be initiated quickly before someone or some family die in a fatal crash because of these problems. *tr

Regarding recall 16v-240. i am writing to encourage nhtsa to require fca to replace the electronic shift selector with one that stays in the position corresponding to the transmission gear selection. more display warnings and printed cards will not solve the user interface problem created by the shifter moving back to center regardless of the transmission gear selection. on numerous occasions, i have moved the shift selector forward from drive toward park, thinking that i had heard/felt 3 clicks and that i was in park, only to find that the vehicle is in reverse.

Inspected front wheels noticing grease on the inside of rims. upon further inspection, found defective cv joint boots causing grease to be spread all over inside of both front wheels. *tr

While driving up a grade at 50 mph, vehicle began to shake/shudder/vibrate. i had to tramp the accelerator to engage the transmission to work through the situation. this has happened at least a dozen times. dealer has not been able to replicate the condition. the catalytic converter is being replaced on 7/16. i do not know if this is the cause of the problem. *tr

The gear select lever is dangerous. from the d position, putting the car into park most often it stops in r. thinking you have selected park and begin to exit the car is actually on reverse. i owned a 2011 same model no problem, upgrading to this car is dangerous! there is no feel as to engaging park, since they changed the design to this electronic shifter. my wife and i have to verbally confirm the car is in park each time looking at the shifter to display p. please investigate this danger before someone gets hurt or killed. *tr

During a vacation trip, we parked the vehicle in a remote mountain road turn-out area to take a scenic photo. returned to vehicle, started the vehicle; however, no matter how many times and what methods were used, the transmission would only pop-back into park. on safecar.gov, i noted previous 2014 jeep cherokee complaints concerned with the transmission popping only into neutral; but, for us it was popping only into park. the towing company did over $3,000 worth of front-end damage to vehicle in attempting to tow it while the transmission was frozen in park. on the same trip, the dashboard controls would go completely dark on an apparent infrequent random basis. we also noted cruise control acceleration problem with unexpected and or apparently random uncontrolled accelerations beyond driver's expectations or immediate control. both of these which frightened us. another strange thing we noted was when the transmission changed gear (primarily in lower gears), the vehicle jerked in a rough manner beyond what we have experienced in any other modern vehicles. *tr

When driving and needing to accelerate quickly, transmission seizes and has a significantly delayed response. happens when trying to make left turn through traffic, merging into traffic circles and highways as well as sometimes when accelerating on a highway. very dangerous. first time it happened i was attempting to make a left turn at a break in passing traffic. had my twin 2 year olds in the car and the car seized after i had moved slightly into on coming traffic. i just kept pressing down harder and finally the transmission engaged and responded but was very very close to getting hit. it then happened trying to merge onto a traffic circle. this time i wasn't as aggressive because i was afraid it would lock up and it happened again. it happens every time i drive so i can't clearly list all the incidents. i just now have to drive knowing i can't make quick or abrupt accelerations. have been to dealership many times with this complaint and they just say they will update software. issue still there. anxious for lease to be over.

As of yesterday i have had my 2014 grand cherokee for 1 year. i bought it with 6 miles on it brand new. since then i have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. there were 3 flash updates for the transmission and none of the addressed he problem. the rough shifting, jerking of the vehicle and extremely high running rpm's must be doing further damage to the power train. there is no smooth shifting from 1-2-3 nor is there from 3-2-1. getting on and off the highway is always interesting. trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. you are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the rpm's are way in the red, since the transmission will not downshift properly. again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. very frustrated with he car, jeep and the dealer due to their lack of support. this is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. i now have about 10,000 miles and still like from day one i am having all the same transmission problems. *tr

Purchased brand new jeep grand cherokee overland 4x4 with a 03/14 build date on may 26, 2014. on may 30th, 2014.....5 days later......noticed an excessive amount of grease on the inside of both front rims. after researching the issue, came across a blog on jeepforum.com that described and provided pictures of others with same build date that had experienced the same problem. notified jeep customer care hotline of the issue and they claimed to have no knowledge of issue. took vehicle to dealership it was purchased from and they diagnosed the issue as a loose clamp on the front cv driveshaft axles. both sides had to be replaced. dealership claimed to be unaware of the issue affecting a larger number of jeep and dodge owners. how many individuals need to die/be hurt for a recall to be issued for this factory defect? http://www.jeepforum.com/forum/f309/factory-defect-warning-grease-front-wheels-3-14-build-date-2352729/index18.html. *tr

Both cv axle boots leaked all the grease out. had the axles replaced with new parts from the mfg, and both boots leaked again after only 475 miles or less. appears that the bands on the boots are not tight enough, or the boots may be too short. they seem to pull apart if wheels are steered close to maximum radius. the issue is that the grease is slung all over the wheels and onto the front disc brake assemblies. this can cause loss of brakes or severe braking issues that can lead to a serious accident. i called jeep customer service and they are aware of the issue but told me no recall is current. they called my dealer in wilmington nc, and i have another appointment to replace. these will be the third set of cv axles. the jeep forums online are full of this issue. seems to be a problem with vehicles built around march/april 2014. this should be a recall with a recognized approved fix. there are probably several vehicles that are affected by this and the owners are completely unaware of the problem as it requires you to look for it. dangerous. *tr

Traveling at highway speed numerous warning messages and warning chimes started to go off. created distractions to driving and it appears that air bag and seat belts stopped functioning intermittently. cruise control also failed. vehicle already serviced on all prior recalls two months ago. these issues are new starting on 5/23/2014. dealer appt is scheduled for 5/26/2014. in past, also reported issues with transmission shifting and hvac. not a well tested vehicle. far too many dangerous issues with vehicle. hope nhtsa can investigate issues. *tr

I noticed grease coating inside of front wheel while washing car. upon inspection, the cv boot appeared ajar and the assembly was exposed. only 170 miles on the vehicle before failure of component. with a little research on jeep garage forum, many consumers are complaining, specifically with build dates around march 2014, which this car is presumed built around. unknown if second failure of passenger side cv boot is immanent.. car is now in the dealer lot awaiting assembly component. *tr

Failure in drivers side cv joint. grease splattered everywhere. upon investigation, this is a common issue that jeep will not address proactively. i asked service to replace both halves as one side failure is a sure sign that they both will go. they refused insisting again that the other one was fine. that's what they told me before i took delivery - they were both fine. now, i'll have to go through this process twice - on a truck that is 9 days old. *tr

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