Problems with 2014 Jeep Grand Cherokee POWER TRAIN

The car was purchased with only 132 miles on it. and the transmission will not shift into first gear unless it is at a dead stop. i can't even get up my drive way without coming to a complete stop. it slips then grabs first gear with a jump forward. i have never had an automatic that shifts like this. i have had it into the jeep dealership twice for this and was told that's the way this transmission works you have to live with it. this problem happens everyday.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the vehicle shifted without warning. additionally, while driving, the vehicle hesitated, stalled, and smoke emerged from the tailpipe. the vehicle was taken to caitilin chrysler dodge jeep ram (140 old york rd, jenkintown, pa 19046), but the dealer could not duplicate the failure after driving the vehicle for 20 miles. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was approximately 33,453.

Our 2014 jeep was running and stationary in our garage with my husband and myself beside the jeep when it shifted into reverse, crashing out of our garage knocking my husband down and out, dragging him outside. it hit numerous lawn mowers, wheel barrows and finally a large tree before stopping.

I turned my 2014 jeep grand cherokee with 24,400 miles into my family driveway and stopped before the driveway gate. i left 24 between the jeep and the gate so that pedestrians could pass in front of the vehicle while i was opening the gate. i put the jeep in park and with the engine running and while still seated but with my foot off the brake, i reached over to the passengers seat to grab my bag for the key. after finding the key, i exited the running vehicle keeping the driver's door open. i walked around the open door, stopped in front of the car and unlocked the gate. i then opened the left half of the gate pushing it entirely back to the wall. i then proceeded to walk back to the center of the gate to open the right half of the gate. i pulled the gate rod from the hole in the ground so i can move this section of the gate, and just as i did, the jeep began to move toward me hitting the far right gate post with the right front corner of the vehicle. i was shocked and ran back around the open drivers door and into the car to back it away from the post. when i entered the vehicle, i found it in park, and i selected reverse to back it off the gate post. from the time i exited the vehicle, it was about 45 seconds before it moved. if i mistakenly left it in drive, it should have begun moving as soon as i removed my foot from the brake pedal and reached across to the passengers seat for my bag. even if i maintained my foot on the brake at that time, it should have moved when i exited the vehicle. it should not have taken 45 seconds to move. if it was pushed mistakenly into neutral, the car should have moved when i exited. from a two foot distance, it sustained over $2500 in damage. the damage was not caused by a simple roll in neutral. the car accelerated as if it were in drive, although the dashboard indicated park. this is a safety issue.

Tl* the contact owns a 2014 jeep grand cherokee. while attempting to shift the vehicle to the drive position, the gear remained in neutral. while driving on an incline, the contact placed the vehicle in drive and it began to reverse without warning and crashed into a tree. a police report was not filed and there were no injuries. the failure occurred randomly. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown. updated 07/27/16*lj

I would like to report 2 incidents where my 2014 jeep grand cherokee has rolled after it was \put into park and the engine was turned off. the 1st time happened on 9/4/15 after parking my jeep and exiting the vehicle it rolled backwards approximately 1' into the car behind me. no damage to the other vehicle and only small scratches on my rear bumper. the 2nd time was 9/5/15, after parking the vehicle on a small incline the vehicle rolled 2' forward into a guard rail post causing significant damage to my front bumper and grill. i brought my jeep to the smith haven chrysler jeep dealer today 9/23/15 to have the vehicle inspected and the service representative told me "this is normal especially on an incline" and "it should not roll more than 3 feet". i could not believe i was being told that this is a normal and there was nothing to do about it. this is clearly a safety issue.

While stopped in traffic, we saw a big rig coming fast behind us, clearly unable to stop in time, we were on i-80 in the california sierras.. we tried to reverse and get out of our lane, but the shift lever kept defaulting to neutral. it was an extremely close near miss, and we were very close to exiting our jeep, as the big rig was using its horn. fortunately, it pulled to our right and stopped next to us. but because the car refused to shift into reverse or drive (it kept popping into neutral, we could have been in a very nasty accident. we don't feel the "fix" jeep is proposing in its latest recall will fix this problem. we told our service department about this and at the time, we were told there was no recall or known issue. we now know there is a recall. it's the 7th or 8th for our vehicle. we have little faith that this problem will be fixed. adding an alarm will not fix the problem that the shift defaults to neutral on its own. we are thinking of trading the car, but we like the car and really don't want to do that. however, we no longer trust the shifter nor jeep

Tl* the contact owns a 2014 jeep grand cherokee. after shifting into park, the vehicle started to roll backwards without warning. the contact was able to engage the brakes to stop the vehicle. the failure recurred several times. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 28,000.

I moved my jeep on the driveway, and believe i placed it in park with the engine on while going back in the house. when i returned outside less then one minute later, the jeep was rolling down the hill backwards. it went straight down the driveway backwards, across the street, and into the rear of a car parked across the street. i believe it totaled the other vehicle and did approximately $1300 damage to the jeep. i did not file a police report, but there was an insurance claim against my insurance for the damage done to the other vehicle. i did not submit a claim for my own insurance as there was a $1,000 deductible. i just read an article in the paper that other people have been having similar problems where it is difficult to tell if the vehicle is in park. (the date of 9/1/2015 is estimated but can be confirmed)

While sitting in a left turn lane, waiting for the light to turn green, the automatic transmission jumped from drive to neutral all on its own. when the light turned green the vehicle would not go forward . it was difficult getting the transmission back into drive and this created a traffic hazard.

Tl* the contact owns a 2014 jeep grand cherokee. without warning, the vehicle rolled off from a park position. as the contact's wife attempted to stop the vehicle, it ran over her hip. the woman sustained injuries that required medical attention. the fire and medical services were on the scene following the contact's 911 call. a police report was filed. there was no damage to the vehicle. the manufacturer was notified and the contact was informed that someone would come out to inspect the vehicle. the failure mileage was 10,000. ....updated 10-27-15 *bf *cn

I have a 2014 jeep grand cherokee with the eco diesel option. at 7100 miles after oil change and refill of diesel exhaust fluid indicator on dash displayed incorrect def fluid and service def needed or vehicle will not restart in 200 miles. it took a week and 1 business day before the dealership could even look at the vehicle due to backup in scheduling. after three days at the dealership the vehicle was diagnosis with dpf convertor needed replacement, def sensor failure, def injector failure, and o2 sensor failure. and the parts would take 3 weeks just to get in. to me this is unacceptable, a vehicle with less than 10000 miles should not need this many repairs with long delay just to get parts. it seems this vehicle was not properly engineered and cannot meet emission standards long term. plus a vehicle that will turn off and not restart at 200 miles is a danger to a consumer. just based on an internet search i am not the only one with these problems there are numerous owners of 2014 jeep grand cherokee with eco diesel with the same issues. and the problems are never really resolved , permanently fixed and occur again. in my opinion fca should be made to buy back these vehicle and redesigned to at least meet 80000 miles emission standard with realistic durability. the consumers should not be test subjects on a unreliable vehicle until fca comes up with fixes to very serious problems. in addition some consumers on internet site have be told to ignore engine problem indicator light warning until fca comes up with fixes.

The vehicle rolled forwardvinto another vehicle after being put in park.

Electronic shifter does not properly select gear and/or provide tactile feedback regarding which gear has been selected. i have almost left the vehicle while it was still in drive mode thinking it was in park. i feel this is a huge safety concern and warrants a recall.

the problem(s) that i have had or currently have with my vehicle are as follows: 1. july 8, 2015: (mileage 12,453) car dash lights were lighting up and then the engine died later in the middle of the road. finally the car started up however the transmission would not shift and i drove it home in low gear. on july 9, 2015, i took the car into campbell chrysler service department in centralia washington (see service slip) and it was returned to me on july 13, 2015. 2. july 15, 2015: again, the car dash lights were lit up and the car was stuck in low gear. i turned the car into to campbell chrysler service department (see service slip) on july 16, 2015. the car was returned to me on august 18, 2015. 3. august 24, 2015: again the car dash lights were lit up and the car stuck in low gear and the motor was surging. i took the car back to campbell chrysler service department on august 25, 2015. the car was returned on august 28, 2015. 4. august 31, 2015: i drove to seattle and again the check engine light came on and the shifter lights would flash and speedometer numbers would go from large font to small font. when dash lights and warning lights plus different characters flashed then the engine would surge. currently, the car was brought back to campbell chrysler service department on september 16, 2015 because all the warning lights came on, again. this vehicle has become a safety hazard for my family. im not comfortable driving the car and concerned for my safety as well as my families. the first time the car stalled on me it happened at a stop sign on a two way highway. the engine surging is also a safety issue. i have been with-out my car over 43 plus days and have been greatly inconvenienced.

On 8/3/2015 a employee of discount tire of lake worth,tx drove our 2014 jeep grand cherokee laredo into a concrete pole. the employee stated that he thought he was in reverse, when in actuality the vehicle was in drive. when he stepped on the gas he drove forward into a concrete pole. his explanation as to why was due to the lag (or ping) between requesting a command and seeing the led screen indicate the selection. my wife and i have seen this first hand, it is very possible to overshoot the intended gear, and try and correct before the display has accurately indicated the actual gear. additionally the indication lights on the shifter are covered by the user hand when operating. this forces the operator to stare at the indicators in the gauge cluster, which as stated before have a noticeable lag between indications. it is the software lag, and the fact the shifter always springs back to the same positions that has cause confusion. fca clearly knew of the issues as they stopped produced the pivoting shifters from 2014-2015. starting in 2016 all jeep grand cherokee models have a mechanical shifter that moved to different dedents for gear selections. the entire shifter assembly should be replaced with a mechanical model such as the ones used in 2016 and up jeep grand cherokees.

Tl* the contact owns a 2014 jeep grand cherokee. upon parking the vehicle, it rolled backwards and the gear was shifted into drive to prevent a failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 52,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the recall repair was unavailable. while driving at an unknown speed, the transmission failed to shift. the contact stated that the vehicle would not downshift to the lower gears. the vehicle was taken to the dealer where the transmission control module was reprogrammed; however, that failed to remedy the issue. the manufacturer was notified of the failure. the approximate failure mileage was 7,000. vin tool confirms parts not available.

On july 16, 2015, with about 5,000 miles, the electrical system failed and the vehicle was towed to my dealership. on july 21, 2015, we learned that it had lost the key and done nothing to repair it. on july 22, 2015, it was towed to another jeep dealership. on july 23, 2015, we were advised that the problems were caused by a bad battery. on july 25, 2015, when we went to pick it up, it would not start even with a new battery. on july 27, 2015, we were told that another new battery had been installed. on july 28, 2015, we picked up the vehicle but on august 14, 2015, the electrical system again failed and it was again towed to the second dealership. on august 17, 2015, we were advised that the vehicle had been repaired by replacing various electrical components. on september 15, 2015, the electrical system again failed causing the abs and awd systems to rapidly cycle on and off; the transmission to rapidly shift through both forward and reverse gears; and for the vehicle to lurch forward and backward. a third jeep dealership refused to service it because of its history. on september 17, 2015, the vehicle was again towed to the second dealership. it had only 5757 miles on the odometer. on september 24, 2015, we were told that the dealership thought the problem might be with a crash sensor and proposed that the sensor be disabled. on september 25, 2015, after we objected to disabling a safety sensor, we were told that sensors had been ordered for the adaptive cruise and speed controls, but as of today, the dealership has not repaired the vehicle and is uncertain whether it can repair it. the vehicle has been at a dealership 25 out of the past 72 days. the dealership has not repaired the vehicle; will not say that it can be repaired; and will not say that it will be safe to operate. jeep refuses to help. we don't want to die in this vehicle. please help us.

When attempting to accelerate the throttle becomes unresponsive as if the car is out of gear. this is worse when attempting to accelerate to merge into traffic. the car will slow down quite a bit before the throttle starts responding again. i notified the dealer and they couldn't isolate the problem. this has happened many times since it was initially reported.

I was driving to work today and all of a sudden i smelled a burning smell in the front of my car and all the lights lit up on my dash and my digital speedometer started going up and down in speed but i was not going any faster or slower. this is not the first time i have smelled something burning in my jeep. i had it in for service on 5/515 and it was there until 6/8/15 for these same kind of problems. all my dealership keeps doing is flashing the software and telling me it is fixed. i no longer feel safe driving my jeep grand cherokee. i have had so many electrical problems that are not getting fixed. my transmission takes so long to shift gears and sometimes gets stuck in neutral while i am driving, my tires constantly feel like they are slipping and i do not feel like i have complete control of the vehicle because of it. i have a six year old child that rides in my jeep everyday and i do not feel safe putting them in it. i have tried to call fca and they refuse to talk to me or help me with a resolution to these problems. i just want to feel safe when i am driving and also to feel safe putting my child in my vehicle and at this point i do not feel safe in my grand cherokee anymore and it is a shame.

Transmission does not always go into park after positioning transmission selector in park mode and vehicle has started to roll away as i exited vehicle. this is a concern as i live on a hill and vehicle has rolled backwards catching me with the drivers door. had vehicle checked at jeep dealer but unable to correct problem. have talked to other jeep owners and they have experienced same problem.

Tl* the contact owns a 2014 jeep grand cherokee. after shifting into park and refueling the vehicle, it failed to engage into park and started to roll away. as a result, the vehicle rolled over the driver and fractured 22 ribs, the clavicle, and an ankle. medical attention was required. a police report was filed. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. updated 06/15/16*lj

Driver proceeded from a from a 4-way stop to the posted speed limit of 55 mph. shortly after getting up to speed, the vehicle's dashboard illuminated with several warning indicators (service electronic throttle control, service airbag system, low oil pressure, low voltage) and lost all engine power. vehicle coasted to a stop in a nearby parking lot. driver was attempted to restart the vehicle several times, but unsuccessful. vehicle has been towed to the dealership awaiting service.

The navigation system goes blank mid trip screen goes on and off and switches to other media. the transmission clicks from switching from park to drive or reverse. the truck makes a weird vibration noise it sounds coarse and feels weird after 20mph. all these problems have been happening since i took the jeep out the dealership. i always bring it back to the dealer they say they fix it and i always bring it right back with the same exact problems. *tr

I have been complaining since the day of purchase about the gear selector. it does not engage in park correctly. it jumps out of park when you leave the vehicle. the paddles on the steering wheel are a total menace. i left the car when it was running and it started to move out of park. no warning system will solve this problem since it jumps out of park.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the gear shift switched to different gears independently without warning. the vehicle was taken to the dealer where it was diagnosed that the vehicle operated as designed. in addition, in rainy weather, the defrost system failed to operate. the vehicle was taken to the dealer where the technician informed the contact to set the system inside to the same temperature outside. the manufacturer was not notified of the failure. the failure mileage was 100.

I am writing this because of the recent transmission shifter recall regarding my 2014 jeep grand cherokee. on april 9, 2015, at approximately 2:00 a.m., i stopped at the post office to mail a letter. i placed the electronic vehicle gear shifter into 'park'. it actually went into reverse. as i stepped out of the vehicle, my foot began to slip. i thought i had stepped onto some oil on the parking lot. i placed my other foot onto the pavement to catch my balance. it began to slip, also. in the confusion, i was unable to determine whether the vehicle was moving forward or reverse. i still had a hold on the door and the steering wheel. as i tried to pull myself back into the vehicle, the steering wheel turned. at that point, and since the door was wide open, i decided to drop to the pavement to move away from the moving vehicle. when i did, the front left wheel rolled over my right leg. my leg must have been in a folded position. the wheel rolled onto the inner-upper part of my lower leg, missing the knee, and off the outer-lower part of my upper leg. the pain set in. i was able to get up, chase down the vehicle, get in, and stop it before it crashed into anything. i sat in the vehicle for a while until some of the pain subsided a bit, drove back to the original place at the post office and parked it. i lost the letter i was mailing and searched for it. i went home, took three aspirin and a shot of whiskey, and watched television for a while until i could sleep. the next day at the office, my assistant named the vehicle "christine". on april 12, while getting ready for church, i noticed my foot looked very dirty. it would not wash off. my brother was visiting at the time, so i asked him to take me to the hospital. there was lots of soft tissue trauma, scaring, and nerve damage. one year later, the scars and some numbness remain.

Transmission electronic shift lever. in april 2015 my vehicle rolled into a parking lot guardrail, after i thought the shift lever was in park. the left front fender was damaged and had to be replaced. i filed a reimbursement claim with fca on 05-27-16 and was recently denied.

Under moderate acceleration car is supposed to drop one gear and accelerate. on 4 separate occasions car has instead dropped 4 gears and got stuck in lower gear, unable to accelerate. then check engine light comes on, just to turn back off by itself. sometimes dealer does minor part replacement and clears light, saying problem is fixed. has nearly led to two severe crashes when entering highway. car feels extremely unsafe, and i never know when problem is going to happen again. *tr

Drove one block from home and the battery voltage spiked to 17v. warning sounds and messages posted on the odometer. parking assist off; acc unavailable-service required; wipers activated even though turned off; transmission locked in d; radio screen blacked out/came back on; message read to stop, press the brake, turn engine off then place in park. red battery icon, anti skid icon, engine icon lit on odometer plus warning sounds non stop. took directly to the dealer where the tech tried to get a reading on all of the trouble icons. nothing was posting on their equipment. it was decided the vehicle may need the alternator replaced. was told to continue driving and if this happens again to turn the engine off and restart the vehicle and keep driving. *tr

Tl* the contact owns a 2014 jeep grand cherokee. once the vehicle was shifted into park, it did not register the correct gear. the contact's vehicle rolled away and struck another vehicle. the failure occurred once a week. the vehicle was towed to the dealer where the failure could not be diagnosed. due to the failure, the driver side doors, driver side rear window quarter, rear bumper, and other driver side components needed to be replaced. the vehicle was repaired. there were no injuries. a police report was filed. the manufacturer was not notified of the failure. the failure mileage was approximately 21,000.

After making a right hand turn at a four way stop, i began traveling through a residential area at about 25 mph. after maybe 100 yards, the car came to a stop and the engine was revving, as if the vehicle were in neutral. the shift knob indicated the vehicle was in drive, but it was no moving forward. obviously this caught me completely off guard, as someone at the four way had waved me to go before them, the i unexpectedly stopped in the middle of the road and would not move. i began applying the gas more gently, good thing or i would have jumped forward, and eventually the vehicle began to drive again. the low number of miles on the car is because i am scared to drive the car until the two brake recalls are completed, and now this. i see this has been a big concern in other years for the jeep and have found many similar complaints online for this model. when will this issue be addressed? big safety hazard! *tr

Tl* the contact owns a 2014 jeep grand cherokee. while driving at unknown speeds, the vehicle lost power without warning and failed to shift out of gear. also, the windshield wipers activated without warning. the vehicle was taken to a local dealer (gator chrysler dodge jeep, 840 s harbor city, melbourne, fl 32901) where it was diagnosed that the valve needed to be replaced and the system reset. the vehicle was repaired, but the failure recurred. while driving, the vehicle was stuck in gear and made an abnormal grinding noise. the vehicle was taken to simmons rockwell dodge chrysler jeep (7329 hammonsport rd, bath, ny 14810) where it was diagnosed that the alternator needed to be replaced. the vehicle was repaired, but the failure recurred. again, the vehicle failed to shift out of gear and the interior lights blinked. the vehicle was taken to vero beach chrysler jeep dodge (855 s us highway 1, vero beach, fl 32962). the vehicle was not diagnosed or repaired. the manufacturer was notified and opened case number: 32752611 with heather at 844-378-0573, ext 89379. the vin was unknown. the failure mileage was 62,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the vehicle was shifted into park position; however, the gear shifter was in reverse. the contact exited the vehicle, not knowing the vehicle was in reverse, and was knocked over by the vehicle. the vehicle ran over his left leg and right toes and crashed into another vehicle. the contact sustained injuries that required medical attention. no police report was filed. the manufacturer was not notified of the failure. the approximate failure mileage was 20,000. updated 05/04/16*lj *js

The jeep grand cherokee overland (may be other models) has a feature identified as eco. it is actually a dash button that must be manually overridden each time the car is started. the function is (i suppose) a fuel saving mode, however myself and many others in the jeep blogs have a serious issue in that the car reacts in a sluggish mode when pulling into traffic and shifts in a manner not normally associated with smooth driving as the shift points are changed from what one would consider normal. it appears to inject more air, less fuel into the firing process producing the sluggish driving experience. i and others have sought relief from this ( opt out function) from dealers, to no avail. many drivers, as have i, have express fear of a potential collision when this feature is engaged. there appears to be a disconnect between the epa, seeking improved economy and the highway safety board seeking to reduce accidents. at the very least this feature should be modified to be an "opt in" feature to be possibly utilized in highway conditions not in stop and go and merging traffic. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while attempting to enter a highway, suddenly the vehicle failed to accelerate over 35 mph. the vehicle was merged to the side of the road, where the engine was restarted. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate the failure. the vehicle was not repaired. several weeks later, while driving 15 mph the vehicle stalled. the vehicle was taken back to the dealer, who was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 7,000.

I pulled in to my brothers driveway there was snow on the ground. put the car in park turned it off and exited the car. it started rolling forward so i jumped back in the car and put on the brake then moved it backwards a little and exited the car again. again car in park and shut off. i walked in front of the car and found my brother. asi was walking back to the car, it rolled forward again about 8 feet and hit my nephew's car sending it through the garage door. the next day i has the car towed to the dealership as i was afraid to drive it. results from the dealer were nothing wrong. they told the the care had what's called and open differential and if the on wheel skidded the car would roll forward. i told them i had never heard of anything so absurd and their comment was that i needed to read the owner's manual and make sure i use the parking brake. i talked with the dealership owner and told him about it. he also told me that he had never heard of anything like this either. i asked that he talk with his sales people and have them tell their buyers anpbout this. i then talked with a customer service agent at chrysler who told me she had never heard of such a thing. as a follow chrysler sent a survey to me regarding their customer service . i recounted this situation and have heard nothing. i will never purchase another jeep and if i could cancel the lease right now i would do so. this is very dangerous. i had been standing in front of my car just before it rolled forward. in addition, my car insurance premium was increased by $50 per month because of this accident?????? when i did nothing to create the problem. these vehicles should not be on the road with dangers like this. people could very easily be killed or very injured. i have told numerous people never to buy this car because of its danger.

Tl* the contact owns a 2014 jeep grand cherokee. while driving at 35 mph, the vehicle stalled and failed to switch gears. the engine restarted after numerous attempts. the check engine and service transmission warning indicator illuminated. the failure recurred on several occasions. the vehicle was taken to a dealer. the technician diagnosed that the pcm and tcm needed to be replaced. the vehicle was repaired. however, the failure persisted. the manufacturer was made aware of the issue. the failure mileage was 7,800.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that when the accelerator pedal was depressed, the vehicle decelerated and jerked forward. the vehicle accelerated independently and the check engine warning light illuminated. the vehicle was taken to dealer. the technician informed that the vehicle was operating as designed. the manufacturer was notified of the failure. the failure mileage was 17,442.

There is a loud bumping noise coming from the under carriage at start-up

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the gear was shifted into park and the vehicle rolled approximately ten feet backwards. the vehicle shifted into reverse independently. the failure recurred twice. the vehicle was not diagnosed or repaired. the approximate failure mileage was 4,960.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while in park, the vehicle rolled down a hill independently. the vehicle was taken to the dealer for diagnostic test but there was no repair or diagnosis. the contact stated that the failure recurred multiple times. also, the contact mentioned that prior to the brake failure the four wheel drive also failed which caused the vehicle to slide. the contact stated that the dealer was unable to provide a diagnosis. the manufacturer was notified of the failure. the approximate failure mileage was 15,000.

Tl* the contact owns a 2014 jeep grand cherokee. while driving at approximately 50 mph, the vehicle jerked and independently slowed down after an unknown warning indicator illuminated. the contact stated that the accelerator pedal failed to respond. the contact had to hit the gear shift. the engine revved and went into sports mode. the contact continued to hit the gear shift until the vehicle shifted back into gear. the failure recurred on several occasions while driving at various speeds. upon purchasing the vehicle, they were told that if the vehicle independently shifted into sports mode, they should push the gear shift back to change the mode. the vehicle was taken to the dealer but the failure was unable to be determined. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 7,000.

Tl* the contact owns a 2014 jeep grand cherokee. when the gear shift was placed in park, the gear failed to engage and the vehicle rolled more than once. the contact had to quickly get back into the vehicle, ensure the gear was completely in park, and apply the emergency brake. the vehicle was not diagnosed by a dealer. the manufacturer was notified twice. the failure mileage was not available.....updated 08/08/16 *bf

When shifting into drive or reverse or park it is difficult to know you are in the right gear. on multiple occasions i shift from drive into park and the car did not go into park. when i stepped out the car was rolling down hill and almost ran over my foot. this electronic gear shifter is terrible it is difficult to go into and out of gears safely. this is just a poor design and unsafe. *tr

On 3 separate occasions in the last two weeks my 2014 jeep grand cherokee has rolled unexpectedly once the transmission has been put into park and the engine turned off. the first time it happened, i drove into a sloped driveway. i put the car into park, turned off the car, and sat in the driver's seat to compose an e-mail. my foot continued to be on the brake. a minute or so later, when i completed my task, i opened the door and began to get out, having not put on the emergency brake. as it was a gentle slope, i did not notice the car beginning to roll immediately, but once outside the car i realized it was rolling backwards. i turned and got back into the car and applied the emergency brake, almost falling in the process. at the time i thought that i might have put the car into neutral rather than park, as the gear shift is electronic, and is slightly different in feel from older transmissions. believing that it was my error, i did nothing about this. then, over this past weekend it happened again, and i wrote to jeep via their owner portal, to ensure that it was reported. on december 3rd, i scheduled a service for friday december 5th. yesterday, december 4th, i took the car to a car wash. the attendant was doing detail work, and after taking it through the wash, he parked it. i walked toward the car, and he got out of the car once he had put it into park and turned it off. he exited just as i got to the front driver's side corner. the car began to roll again, and was on a slope. had the attendant not jumped back into the car and applied the brake, both of us would have been pinned in place, me between the door and a large cement planter, and he between the door and the interior. i quickly videotaped the attendant briefly recounting the story, and obtained his contact information, as well. the jeep is now at the dealership. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system), 14v643000 (air bags, seat belt), and 15v461000 (equipment); however, the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part. when the gear was shifted into park, the gear jumped out of the park position and moved forward a couple feet on its own. the vehicle was not repaired. the failure mileage was unknown.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked on a slight hill with the emergency brake applied, the vehicle rolled backwards approximately 30 feet and stopped. the vehicle was driven to the dealer to be diagnosed and the mechanic stated that there was no detected failure. the contact shared a video of the failure. the manufacturer was not notified. the approximate failure mileage was 25,000. ....updated 04/25/16 *bf *cn

Tl* the contact owns a 2014 jeep grand cherokee. while driving approximately 30 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. the failure recurred numerous times. the vehicle was taken to a dealer where the transmission software was updated. the manufacturer was notified of the failure. the approximate failure mileage was 6,000.