Problems with 2014 Jeep Grand Cherokee POWER TRAIN

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train). the contact was unable to determine when the part would become available because the dealer stated that they had no specific time frame that the manufacturer would provide the remedy. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that when the gear was placed in the park position, the vehicle accelerated. the approximate failure mileage was 22,700.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. while the vehicle was placed in park with the emergency brake applied, it began to roll in reverse without warning. in order to stop the vehicle, the brakes had to be applied excessively. the manufacturer was not made aware of the failure. the failure recurred. the vin was invalid. the approximate failure mileage was 42,000. parts distribution disconnect.

Tl* the contact owns a 2014 jeep grand cherokee. after the gear shifter was placed into the park position with the emergency brake engaged, the vehicle independently rolled back without warning. as a result, the vehicle struck a bystander. the bystander sustained arm injuries that required medical attention. a police report was not filed. the vehicle was not diagnosed or repaired. the contact received a recall notice for nhtsa campaign number: 16v240000 (power train); however, the parts were not available. the manufacturer was notified of the failure. the approximate failure mileage was 15,000. parts distribution disconnect.

Tl* the contact owns a 2014 jeep grand cherokee. while driving 65 mph, "do not drive in park" was illuminated on the instrument panel. the contact pulled the vehicle over to the shoulder and exited the vehicle. the vehicle was towed to a dealer where the failure could not be determined. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 24,150. vin tool confirms parts not available.

Recall s27/nhtsa 16v-240 our jeep grand cherokee was damaged in a rollaway accident on may 20, 2016 for the specific issue related to this recall. my wife thought the car was in park and got out of the vehicle. the vehicle then proceeded to roll down the street and into the woods. the insurance estimate for damage was $7,000. lucky no one was injured or killed. i contacted fca and they sent out a special investigator to look at the car. i just received a letter from fca saying that nothing was wrong with the car. i have tried to reach out to the person who sent the letter and can not get a return call.

My wife pulled the car into a community park and put the jeep in park and opened the door to grab her sons lost dog. next thing she knows the jeep is rolling, and proceeds to run her over and continues down a small hill into some trees. she was taken to the hospital via a 911 call and we are now waiting for results from an mri. this problem could have killed her if she didn't get her head out of the way.

The acceleration sometimes doesn't slow down even when you brake. i almost crashed onto another car

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

My initial complaint was the vehicle not shifting into park correctly which i now see fiat chrysler is prepared to issue a recall. however, the solution offered is in my opinion insufficient. warnings as opposed to a real fix is totally unacceptable and i believe nhtsa must demand a replacement of the entire shift module.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the recall repair failed to provide a permanent solution for nhtsa campaign number: 16v240000 (power train). months after the repair, the gear continued to shift out of gear intermittently. south county chrysler dodge jeep ram (455 automall dr, gilroy, ca 95020, 408-848-3155) serviced the recall campaign and did not provide further assistance. the contact took the vehicle to a car wash and the vehicle failed to remain in neutral and kept shifting into park. the manufacturer was notified and indicated that the auto park feature was unable to be turned off. the failure mileage was not available. *bf**jb

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while reversing from a parking space and then placing the gear shifter into the drive position, the gear shifter moved to the park position independently. the failure occurred multiple times. the contact stated that the vin was included in nhtsa campaign number: 16v240000 (power train) and was repaired however, the failure recurred. the manufacturer was not notified about the failure. the approximate mileage was 36,000. the vin was not available.

Tl* the contact owns a 2014 jeep grand cherokee. while parked, the vehicle began to reverse while the gear shift was in park. the contact stated that the vehicle sustained a few dents due to the failure. the vehicle was taken to a dealer where it was diagnosed that the system required an update. the vehicle was repaired per nhtsa campaign number: 16v240000 (power train). the manufacturer was notified of the failure. the failure mileage was approximately 10,800. updated 09/08/16*lj *tr

Tl* the contact owns a 2014 jeep grand cherokee. while attempting to shift into park, the vehicle would not engage and scratched the front driver side of the vehicle. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 29,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while the driver was reversing from the driveway, her dogs were behind the vehicle as a result she shifted into part and exited the vehicle. the vehicle then rolled away and crashed into a fence. a police report was not filed and there were no injuries sustained. the vehicle was taken to an independent mechanic but the vehicle was not repaired. the manufacturer was not made aware of the failure. two months after the failure, the contact received notification of nhtsa campaign id number: 16v240000 (power train). the failure mileage was 40,000. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep grand cherokee. while the gear shifter was shifted into the park position, the vehicle rolled away in reverse. as a result, the contact crashed into the front of another vehicle. the air bags failed to deploy. there were no injuries. a police report was not filed. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 18,000.

Tl* the contact owns a 2014 jeep grand cherokee. while driving approximately 10 mph, the vehicle shifted out of gear without warning. the vehicle was unable to switch gears. the vehicle was driven to the dealer and they were not able to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure recurred at least four times. the vehicle was repaired under warranty for a transmission replacement and two valve bodies. the contact retrieved the vehicle from the dealer on march 12, 2016. the approximate failure mileage was 23,000. updated 05/10/16*lj *tr

On 3/22/16 i went to a tennis tournament with 2 friends. i drove our jeep grand cherokee. once i parked in the flat/surface lot i exited the car to walk to the rear of the car to enter the trunk and realized the car was still i gear. this same situation has happened a number of times, often when we are in the process of accessing the rear doors or the trunk. this is our family vehicle and when we are with the kids this happens it has scared us from driving the vehicle.

Tl* the contact owns a 2014 jeep grand cherokee. after shifting the vehicle in park and exiting, the vehicle rolled down the driveway on its own and struck another vehicle. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed, but the failure could not be replicated. the manufacturer was made aware of the issue. a police report was not filed. there were no injuries. the failure mileage was approximately 28,000.

On february 25th, i shifted my car into park and was getting out to look at back wiper which seemed to be stuck. i had left the car running. the car took off in gear and caused me to fall and break my ankle in an open compound fracture that required hospitalization and surgery. my jeep ended up hitting a parked garbage truck and sustained about $5000 damage. who knows what my medical bills will end up being. plus my ankle may never be right. i will include a photo of my car and x-ray. it happened on private property (taco bell parking lot). a police officer came and parked my car and called an ambulance but did not make a report since on private property. we have not heard from garbage truck and doubt it did anything to it. the car was in park and not sure how fast was going when hit the garbage truck.

I parked my vehicle in my driveway and exited the vehicle to enter my home. i was in the house for 5 minutes and heard a loud crash, upon looking out the window my vehicle had come out of gear and drove itself through my garage door damaging the door, the front end of my jeep and my harley inside the garage.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that after shifting the vehicle into the park position and exiting, the vehicle independently shifted into the drive position. as a result, the vehicle rolled forward and crashed into the contacts garage. a police report was not filed and no injuries were reported. the vehicle was inspected by the manufacturers engineer but the failure was undetermined. the manufacturer was notified of the failure and the vin was included in nhtsa campaign number: 16v240000 (power train). the failure mileage was unknown.

I had cranked my jeep and not shifted into gear so it was in park. it was stationary when i jumped out to grab something from just inside and heard a weird noise. i ran back into my garage to see my car rolling down and across my front yard. i thought someone was trying to steal it so ran up along side the passenger side and that is when i saw no one was in it. i ran around to the driver side and try to get into to stop it but could get in while it was rolling and ended up getting dragged for about a second as it cross the road. my jeep keep going and end up hitting my neighbors mailbox and tree. once my jeep was stopped i opened the door and notice the it was in neutral. my garage is flat and i was backed into my garage so there is no real way that even if it was in neutral that it would have the motion to move out of my gagarge. i actually think it had shifted on its own into drive and when it hit the tree i think it popped it into neutral. i was luckly not to get run over or anyone else was not injuried while my car was moving own its own.

On multiple occasions the vehicle has been placed in park and has started rolling in both reverse & forward motions after the my wife or i have stepped out of the vehicle. this has happened both with the engine running and when it was turned off.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while driving at 60 mph, the transmission failed causing the loss of power steering and the inability to accelerate. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 37,000.

On approximately 10 occasions in the past 18 months, i have almost left the vehicle after attempting and thinking it was in park. the shift level is incredibly dangerous.

Parked jeep with engine running - put jeep in park -walked around back of jeep to enter building - gone for 3 minutes. came out to find jeep had kicked into reverse and ran into a car parked in parking lot. i still believe there is a safety issue. this time no one got injured. could have been a lot worse. googled to see if there were any other reports similar to mine. jeep has a issue - where were a lot of similar reports.. filed a case with jeep. they inspected and found nothing wrong.

Making sure the truck is in park is dififcullt to determine.putting the truck into park or into drive is also difficult. have had it happen 3 times to me, thought the jeep was in park exited the vechicle and it was still in drive mode and started rolling forward!

Since i purchased my jeep grand cherokee in 2014 i have had problems with my electronic gear shifter. several times that i have stopped my car and thought i had placed it in park to go out side my vehicle it was not. several times while exiting the car my leg was dragged bending it backwards that resulted in a bruise. one time i actually had to chase after my car as it lurched forward. this is a very serious issue. just pushing the shifter forward does not always place the car in park. something must be done. dealer said there was no problem and they could not replicate the problem. i now have to double check the gear shift display to be sure that the car is in park

When placing the shifter into park from the drive position it will at times hang at either the neutral or reverse setting even though the shift handle was pushed far forward to engage park. sometimes to separate attempts are needed to cycle the transmission to park. i have experienced times when the vehicle will roll backward slowly while in n or aggressively while in reverse. extraordinary care must be exercised to insure safety. this is the worst shifter i have ever dealt with in 45 years of car ownership.

Tl* the contact owns a 2014 jeep grand cherokee. after stopping the vehicle and shifting into the park position, the vehicle went into reverse and dragged the driver while attemtping to exit. during the incident, the driver suffered an injured left shoulder. medical attention was not required. the vehicle was taken to the dealer, but no information was available. the vin was unknown. the manufacturer was not notified. the failure mileage was 37,000.

I've had the dealer check the transmission a few times since the purchase 3/2014, mostly due to the transmission giving you a kick in the butt-so to speak, if you have slowed down, but not stopped in traffic, and then start to accelerate to regain some speed. that still occurs on occasion. but the newest issue is that while pulling into my garage to park within the last 2 weeks, i've slowed vehicle to place in "park" and it seems to give a very small, almost gentle lurch forward. it's not enough to hit anything but you van definitely feel it when this happens.thankfully i haven't hit anything in the front of my garage-yet. i am at around the speed of 1 or 2 mph when this has happened the last 2 times. i'm now monitoring the dash to see if this is the consistent speed mph if it occurs again. car is due in for maintenance soon and will have both issues checked out.

Electronic transmission shifter is difficult to use. i have owned this vehicle for 3 weeks and have already unintentionally had my vehicle roll from a stopped position. in an attempt to place the vehicle in "park" from "drive," the vehicle was accidentally shifted into "reverse" due to poor operator friendliness compared to traditional shifters. shifting the vehicle from "neutral" has also not registered correctly on occasions due to prerequisites to shift out of that gear (foot on brake and button held down). the shifter release button has very poor feedback and is difficult to use as well.

I went to place the gear selector into park but it didn't go in and i didn't realize it wasn't in park. i went to get out to grab something and it rolled backwards into my garage door. it dented the garage door and luckily only did that as damage. i was able to get my foot onto the brake before it went any further.

Gear shifter does not move fluidly and often it is unclear as to which position the shifter is actually engaged. it has occurred that when i think it is in park, it is actually in neutral. i actually pushed the start/stop engine button thinking the car had shut off when in fact it was in neutral and was still running. had i not noticed this at the last moment the car could have easily rolled into parking lot traffic. this also has occurred when parking in my garage.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while parking the vehicle and shifting to park, the vehicle began to roll away. the vehicle was taken to a dealer where the failure could not be determined. the manufacturer was notified of the failure. the failure mileage was approximately 31,000.

I drove my car to my neighbor's house, put my jeep in park (while it was running), got out of the vehicle, went to the back passenger door and got my daughter out of the vehicle, we walked in front of the vehicle, i dropped her off at their house and while talking to the neighbors for a couple of minutes, my vehicle engaged by itself and drove into their garage.

Vehicle spontaneously shifted from park to reverse when operator reached into vehicle to shut off engine. vehicle was parked on a downward city street slope (facing downhill), and reversed uphill, dragging operator into an intersection.

My wife placed the car in park and took her foot off the brake and the vehicle continued forward and hit a pole at about 2-3 miles per hour. the front license plate and plate holder were damaged but more importantly it now makes her afraid to drive the car because this is the 3rd or 4th time this has happened.

Jeep grand cherokee has rolled while in park. it was parked on a grade each time, but not steep enough for the transmission not to hold. most recently, it was parked on a slight grade, on ice, with the parking brake on. the vehicle suddenly rolled down the driveway (with the rear wheels parking break engaged but sliding on ice, and the front wheels freely rolled). the vehicle was in park, parking brake engaged, and vehicle was turned off.

Tl* the contact owns a 2014 jeep grand cherokee. while placing the gear shift into park, the gear shift became inoperable without warning. the vehicle was taken to a dealer where the cause of the failure was not determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 4,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that after placing the gear in park and attempting to exit the vehicle with the driver door open, the vehicle rolled away independently. the contact chased after the vehicle and jumped in the driver seat to stop the vehicle. the vehicle was not diagnosed nor repaired. the contact was aware of nhtsa action number: ea16002 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 34,000. the vin was not provided. updated 04/07/16*lj updated 04/14/16.*jb....updated 06/15/16 *bf *js

Tl* the contact owns a 2014 jeep grand cherokee. after parking in the driveway and exiting the vehicle, it rolled in reverse. the driver side door was impacted and pushed towards the driver side fender when the failure occurred. the contact was able to quickly enter the vehicle to place the gear in park and apply the parking brake. the vehicle was not inspected and diagnosed to determine the cause of the failure. a repair center estimate was received from a repair shop concerning the damages. the vehicle was later included in nhtsa campaign number: 16v240000 (power train). the manufacturer was not notified. the approximate failure mileage was 29,000. parts distribution disconnect.

While my cars engine was running and the transmission was in the parked position, i exited my vehicle and i shut my drivers door. i walked 30 ft beyond rear of my car (three other parties following me in their own vehicles). we all had a discussion on exactly where we were going. we were all following each other in our own vehicles parked along same side walk facing the same direction. we had all exited our own respective vehicles and met in the street and discussing the exact location of where we were going. while in discussion with the other three parties we all noticed that all of a sudden my unoccupied vehicle began to move in reverse on its own. i attempted to chase my vehicle down the road on foot to open the drivers door and shut the car off. i could not reach before it hit an on coming car, it bounced off that car and proceeded to rest against a tree on a lawn down the street on the opposite side of the street. i not only have myself and the other three parties following me as witnesses that my vehicle moved into reverse at a minimum of 30 seconds after i had exited the vehicle and moved on its on. i also have a witness of a fifth person who is the person whom my vehicle struck their vehicle that can attest to this unoccupied jeep had moved in reverse on its own well after i exited the vehicle with all doors closed on my vehicle. how can you get out of a vehicle in reverse without fighting the drivers door that would knock you back into the car? you cant, the vehicle would have been moving backwards and the drivers door would be pushing you back into the vehicle. this vehicle on its own with this new design electronic transmission shifted itself into reverse well after i exited the vehicle. i have five witnesses that will attest that this jeep moved on its own, unoccupied, well after i exited the vehicle of a minimum of 30 seconds after i had exited it.....updated 06/15/16 *bf

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked on an incline, it rolled down the incline and crashed into a tree. the contact was able to exit the vehicle. the contact sustained major injuries that required medical attention. a police report was not filed. the vehicle was not diagnosed or repaired. the electronic gear selector was is in the process of getting repaired through a local auto body shop. the manufacturer was not notified of the failure. the failure mileage was 9,000. updated 02/18/16*lj..updated 05/09/16 *bf updated 5/10/18*jb *cn

I thought i put my vehicle into park in a parking lot. i left the engine running and exited the vehicle. it drove forward on its own with no one in it and crashed into a ditch.

Tl* the contact owns a 2014 jeep grand cherokee. after placing the vehicle into the park position and attempting to exit, the vehicle independently rolled back and crashed into a telephone pole. the air bags did not deploy. a police report was not filed and no injuries were sustained. the vehicle was taken to the dealer where it was diagnosed that the transmission shifter mechanism failed. the vehicle was not repaired. the contact mentioned that the front driver side door was destroyed. the manufacturer was made aware of the failure. the failure mileage was 8,944.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked, it rolled backwards over the contact's right leg. the vehicle then ran over a curb and crashed into a lamp post. the contact sustained leg injuries that required medical attention. the air bags failed to deploy. a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 44,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the vehicle began to reverse independently while the engine was on. there was no occupant in the vehicle. the vehicle traveled across the street and crashed into a mailbox, then proceeded to roll up an inclined driveway while still in reverse. the contact attempted to enter the vehicle but the vehicle then moved forward and knocked the contact to the ground, driving over her legs. the vehicle eventually stopped and crashed into a fence. the contact sustained leg injuries that required medical attention. the vehicle was towed to an independent mechanic where the body damages were repaired but the failure was not determined. the failure was recurring. the failure mileage was approximately 35,000. updated 04/08/16*lj

2014 jeep cherokee. attorney representing consumer writes in regards to transmission and several other recall notice issues and problems. *smd it was determined, the transmission needed to be replaced. the manufacturer had the dealer installed a transmission that was not made for the vehicle, but was believed that it would work. the repair did not fix the vehicle. *jb