Problems with 2014 Jeep Grand Cherokee POWER TRAIN

I was informed by a supervisor at the chrysler corporation that the reason that the transfer case (part of the drivetrain) on my all wheel drive jeep broke while i was driving was because there was a difference in tire tread depth of greater than 3/32 of an inch (2.3mm). they were kind enough to reimburse me $1000 towards the repair, however, i do believe that this is a safety issue.

Tl* the contact owned a 2014 jeep grand cherokee. while driving 30 mph, the vehicle was involved in a crash. the contact stated that the front passenger side tire detached from the vehicle and the contact struck a ditch on the side of the road. the air bags did not deploy. a police report was filed. the contact sustained injuries to the head and spine. medical attention was required. the vehicle was destroyed and towed. the dealer and manufacturer were not made aware of the failure. the vehicle was included in nhtsa campaign number: 16v529000 (power train), but the parts were unavailable prior to the crash. the failure mileage was 48,000. *bf *tt the consumer stated that the tire was not the cause of the accident but that the tire off at the tow yard.*tr

I was involved in a serious accident on 9/20/2017 while driving my 2014 jeep grand cherokee. i was driving slowly out of a fast food parking lot and approached the exit intending to turn right onto the road. i saw there was oncoming traffic, and applied my brakes to stop and wait for the traffic to pass. i'm positive that i had my foot on the brake, but instead of stopping, my car surged forward into the road and into the path of a semi truck. the brakes weren't working. i started to reach for the emergency brake, but i had already hit the semi- truck by then. the first impact happened on the front driver's side of my car, then the car spun around and the second impact hit the rear driver's side of my car, the car continued to spin around and stopped when it hit a utility pole next to the entrance/exit of the fast food restaurant. fortunately no one was injured or killed. i am 100% certain that some kind of malfunction happened with my car. i know i had my foot on the brake. i've had several recalls on this jeep for repairs and software updates, and i believe at least a couple of them were related to the transmission. after the accident, i searched the nhtsa website, and i found several other reports of the 2014 jeep grand cherokee surging forward when the brakes are applied. there are also many other complaints of this model grand cherokee having many problems with the transmission, power train, and brake systems. i have already submitted a complaint to jeep about the accident.

Transmission has very delayed shifting. sometimes if feels as if the transmission goes into neutral by itself.i was making a left hand turn through a very busy intersection and had no power as if i was in neutral. almost caused a serious accident

While driving my vehicle will jerk violently while going from 2nd to 3rd, and 3rd to 4th gear. it also does it when you brake. took to dealership 7/25/17 and was told that a valve needed to be replaced. part is on back order. today, 7/30/17, while driving my vehicle at no more than 30mph on a city street, it got stuck in 3rd gear and check engine light turned on. would not let me do a manual engage or switch to sport mode. had to pull over and restart the car to go back to normal.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. when the contact activated the air conditioner while the vehicle was still in park, it suddenly began to reverse. the vehicle reversed onto the neighbor's yard where it came to a stop. there were no injuries. the rear driver side of the vehicle was damaged. the vehicle was inoperable. the contact called the north point chrysler dealer who stated that the remedy was not available. the manufacturer was made aware of the failure and opened case number: 31950316. the manufacturer also stated that the remedy would not be available for another month and a loaner vehicle could not be provided. the approximate failure mileage was 31,500. parts distribution disconnect. updated 08/29/17*lj *cn

There was a recall number s27 or 16v-240 however, there is still no solution to fix it and there have been a few times i have put the car in park and when i took my foot off the brake to open the door the car started rolling back

On a city street, stopped car, put it in park and got out engine running.i walked behind car to a house to get something off of the porch. when i turned around the car was no longer where i parked it. it was in the yard of the house next door and had crashed into the neighbors short wall and patio set. the car was resting on a cinder block. i was able to put it in reverse and drive it out of the yard. it did damage to the wall and the patio set. the street where i parked was level, it was not rolling when i got out of the car. i didn't see it until it was stopped. this is probably the forth time my car has not stayed in park. on time i was in the process of getting out and it started rolling back, i hopped back in and stopped it. the other times i caught it before i got out.

There have been more recalls than i can count, but recently i was driving it and the alternator (which was recalled) when out in the middle of driving and i had immediately pull over and lost control of the car. i've had another recent recall not the shifter and my stereo randomly went black, allowing no control over the vehicle settings or a/c. this car is a lemon!

Transmission shifts hard in normal drive and sport drive.

The transmission had a hard shift. the valve body was replaced and it shifted worse. now the entire transmission is being replaced as i am typing this but i feel the car will continue to have issues. his is he model that had the defective gear shifter and recall.

The oil filter housing part number 68105583af cracks on 2014 models causing oil leaks. there is a potential for fire while driving. this is a known issue and there is a back order of several thousand for this part.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked in the driveway, the gear became stuck in park without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 25,496.

On three occasions in the spring of 2016 the vehicle rolled backwards on a slight incline with the engine off, in park with the parking brake engaged. on one of those occurrences i was exiting the vehicle and halfway out when it began to roll. i was almost caught between the vehicle with an open drivers door and a retaining wall in my driveway. i managed to jump back in and stop the vehicle. in march of 2017 the vehicle rolled forward while facing in the opposite direction on the same incline with the engine running, the vehicle in park and the parking brake engaged. after it happened the first time i was able to recreate the problem two additional times within a span of 2 minutes.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked, there was puddle of fluid under the vehicle. the vehicle was taken to the dealer where it was diagnosed that the condenser leaked. the condenser, air conditioner, and transmission fluid needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 83,000.

While driving on the highway a dash warning appeared that said transmission failure, put car in park. at that point the gas pedal stopped working and the vehicle slowed down on its own. meanwhile almost causing an accident while trying to make it to the breakdown lane. the first time happened at 19k miles, 2nd 29k miles and the transmission was completely replace, 3rd time 42k all 3times almost causing an accident on the highway. this is an unsafe vehicle for any person to be driving. all incidents between 5/2015 and 1/2017

I backed my 2014 jeep grand cherokee out of the garage to a position about 3' in outside of the garage door. i put it in park, turned off the engine and got out of the car, closed the door and went back into the garage to get an extension ladder. i carried the ladder around behind the jeep and put it on my roof rack on the passenger side. i walked back behind the jeep and into the garage again to get a step stool and some bungee cords to attach the ladder and went around the jeep again. i finished securing the ladder to the rack and opened the passenger side rear door to put the step stool in the foot well in the back seat. just at that moment the car started spontaneously rolling backward down the slight incline. i grabbed onto the door frame and braced to try to stop it, but the car was too heavy and it just kept going. so i slammed the rear door, opened the front passenger door and dove into the car. i managed to get my left foot onto the brake pedal and it brought the car to a stop. when i took stock of what had just happened, i found myself with my left foot on the brake, and my right foot on the dashboard in front of the passenger seat. i got the emergency brake set. fortunately, the car didn't hit anything or anybody as it rolled backward. this vehicle already had the recall installed to fix the shift lever problem. i now believe the problem is not with the shift lever. i had only shifted from park to reverse to park and the software had 3 opportunities to set it to park: 1) when i pushed the shifter into park, 2) when i turned off the car, and 3) when i got out of the car. this seems like a problem with the transmission - where the transmission got set into neutral and the software did not know where it was set.

On several occasions since i bought my jeep new a little over 3 years ago, i thought my jeep was in park and went to get out and it was actually in reverse. thankfully, i have always had only 1 foot out and now check to make sure it is in park even though i push the electronic shifter all the way forward. i received a recall notice, but the local dealer claims to not have the parts to fix.

The vehicle rolled down the driveway when it was in park and the ignition was off. it did not slide, it rolled. i immediately drove it back up the driveway, put it in park, set the parking brake, and turned off the ignition. i excited the vehicle, and about 2 minutes later it did the same thing. please note: the jeep had already received the software update for the april 2016 recall involving the gear shifter/rollaways (see ea1600). i believe this is a different issue because the ignition was off when the rollaways occurred.

When i attempt to accelerate quickly, the car seems to shift into neutral (although it doesn't display that it is in neutral on the screen) and will not accelerate. the engine still revs when i push the accelerator, but the car acts as if it is in neutral and the car will not accelerate. this problem has occurred several times in my vehicle, and each time i have been traveling at speeds of greater than 40 mph and it has occurred when i have attempted to accelerate quicker than normal, such as when i am merging on to the highway. i believe it is a problem with either the transmission or the computer that operates the transmission.

2014 jeep grand cherokee. consumer writes in regards to vehicle rolled and struck residence- caused front end damages. dealership refuses to repair recall at no cost to consumer. *smd the stated she was not aware of a recall, prior to the incident. *jb

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was stationary in the park position, the vehicle rolled back without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was 26,000.

On november 25th 2016 i was pulling out of my driveway and remembered i forgot something so pulled back onto my driveway (flat surface), put it into park and pretty sure i hit the button to turn off. i exited my vehicle, both feet on the ground and was just 4 inches from shutting the door when it took off driving straight into my closed garage door. i was able to chase the vehicle down and get it stopped (fortunately the riding mower kept it from going on thru). i had this vehicle in park. there is absolutely no way you can get out of the vehicle if it is not. it will immediately take off when your foot is off the brake. it even has a slight forward roll when you have it in park and take your foot off the brake that gets my attention. i notified jeep and they inspected. was told by the inspector a fault was found, but only "jeep engineers know what the code means". i had to drive my vehicle 3 hours to where i purchased it to meet with the inspector as well. at that time they did the repair for the gear shift that was available (i only received the card that there was a fix in the works). i was told by the inspector that the fix would make the vehicle stop when the door was opened when not in park. we tested this once i picked my vehicle up at a home depot parking lot and guess what, it did not stop. we went forward and opened door and we went in reverse with door opened and neither worked. tried again after a 3 hour drive home on the drive way, both times it did not work. the following morning i tested backing out of my driveway, that time it bolted into park. tested again at another drive way, it did not work the first two tries and then did on the last try. this is all beside the point of my incident. . i have $9,000 dollars damage to my vehicle and $1000 to my garage that they won't fix or replace. they know they have a defective gear shift.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was parked with the engine running, the driver exited the vehicle. after exiting the vehicle, it suddenly began to roll backwards. the vehicle made contact with the driver and a second vehicle. there were no injuries and a police report was not filed. the vehicle was taken to the dealer where it was diagnosed that a transmission software update was needed. the software update was performed. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 16v240000 (power train). the contact stated that the vehicle experienced the same failure listed in the recall. the failure mileage was 40,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train) and was unable to determine when the vehicle would be repaired for months. the dealer and the manufacturer did not disclose when the parts and remedy would become available for the recall repair. in addition, the gear shifted into park while the vehicle was in motion, and the instrument cluster warning indicators and gauges flickered. the "service four wheel drive" warning indicator flashed as the failure progressed. the contact was pulling off the road when the gear shifted into park, causing skid marks and the brakes applied without warning. the shifter and start button went into a lock mode and the vehicle was unable to be driven. the manufacturer provided no repair solution. the approximate failure mileage was 24. parts distribution disconnect.

Tl* the contact owns a 2014 jeep grand cherokee. while pulling into a parking spot and shifting the gear into reverse, the gear shifter failed. the vehicle was included in nhtsa campaign number: 16v24000 (power train). the manufacturer was not aware of the failure. the approximate failure mileage was 62,350.

Tl* the contact owns a 2014 jeep grand cherokee. when the vehicle was placed in reverse or drive, it would automatically shift into park. the issue was discovered after taking the vehicle to a local dealer for an electronic shift recall repair. the failure mileage was 28,000.

Shifting problems mainly on freeway travel and in hilly situations, will very hard downshift when slowing to a stop. will downshift to lower gear without warning and will not shift up when you try accelerate to get back into traffic, stays in a lower gear much to long then finally will up shift, sometimes i have pull off road. this is a very dangerous problem.

Tl* the contact leased a 2014 jeep grand cherokee. the vehicle hesitated when making a complete stop and when accelerating. in addition, while driving highway speeds, there was a sudden loss of power and the contact had to coast the vehicle over to the side of the road. the vehicle was parked at the contact's residence and was unsafe to drive. the contact notified two dealers and they were unable to supply the remedy and parts to repair the vehicle. the contact later received notification of nhtsa campaign number: 16v529000 (power train). the two dealers mentioned that the parts were unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 12,000. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep grand cherokee. upon placing the vehicle in park, the display panel showed the gear in park when the contact exited the vehicle. the vehicle independently surged forward into drive and crashed into the contact's garage door. the contact heard an abnormal noise and entered the vehicle to ensure that the gear was placed in park. the vin was included in nhtsa campaign number: 16v240000 (power train). the manufacturer was not notified. the failure mileage was not available. parts distribution disconnect.

I drive the 2014 gr cherokee with the electronic gear shifter that has been recalled for the shifter not engaging all of the way into park. i had the recall 'fix' done a couple of months ago, but then found out from the dealer that the emergency brake only engages if you attempt to open one of the doors. about a week ago, after parallel parking on a busy city street, i put the car in park and remained in the car for about another minute while fishing quarters out of my cupholder (for the parking meter). i all of a sudden felt like something hit my car, looked up only to find my car had rolled backward into the parked car behind me. i have a huge bike rack on the back of my jeep that blocks the reverse camera, so the audible security alert is always on when the car is in reverse - this alert did not come on while the car was rolling backward, therefore, the car was not in reverse, but rather not in park all of the way. thankfully there were no pedestrians behind my car, nor any damage to either vehicle, however, if a person would have had their back to me, i would have crushed them between the two cars. my car has now been at the dealership for 6 days (second time for same issue) and i'm dealing with customer service departments within chrysler/jeep to rectify this issue somehow. i want either a new gear shifter that is not electronic, or to get out of this vehicle. this gear shifter is an enormous safety hazard. i feel like i'm getting the run-around, to say the least, about a major recall that is the auto makers fault, not the consumer. for the record, i have been driving approximately 30 years and typically average 20-30k miles/year. i am consulting a lawyer at this point.

My jeep was serviced twice for the recent shifter problem that chrysler identifies as driver inattention or confusion. the software patch that is intended to "auto park" the vehicle, has failed on two occasions. the engine is started, i apply the brake and place the shifter into reverse or a forward gear. i the desired gear is illuminated and i ease of the brake, however, when apply gas the engine simply races as if the transmission is still in park or neutral. jeeps attempt to fix a problem has now led to another problem. this vehicle is unreliable and a death machine. i have no confidence in it's operation and i can't in good conscience sell this vehicle to anyone. jeep corporate should be in jail.

Tl* the contact owns a 2014 jeep grand cherokee. while the vehicle was in neutral at a car wash, the contact released the brake pedal and opened the door. independently, the gear shifter shifted from neutral to park. the vehicle was previously repaired per nhtsa campaign number: 16v240000 (power train). the manufacturer was made aware of the failure. the approximate failure mileage was 29,000.

My vehicle was recalled for code s27 (gear shifter failing to lock into park) and my dealer can not get me in for over 3 weeks because they said they have to stagger the appointments. this is unacceptable as this is a real safety concern.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the gear shifter failed to go into park. the failure recurred numerous times. the vehicle was taken to the dealer where a software update of the gear shifter was performed. the contact received notification of nhtsa campaign number: 16v240000 (power train). the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 19,000. updated 10/21/16*lj *cn

Wife parking on 1st floor of parking structure in downtown green bay, wi july 13th 2016. she shifted to reverse to adjust the vehicle so as to enter the parking space correctly. the vehicle started to move back while she looked over her shoulder to see what was behind her. all of a sudden the truck stopped going back & violently jerked forward. the truck started moving rapidly forward even though it had not been shifted into drive. the front tires jumped up on the curb at the front of the parking spot. the truck hit the cement wall violently at the front of the parking space. the front of the truck actually went through a portion of the cement wall. the motor was revving loudly while the truck was pressed up against the wall as if trying to push its way through the wall. wife had difficulty getting vehicle to shut off as the push button start was ineffective due to the vehicle not shifting easily out of gear. the accident resulted in $11k+ in damages to the truck and $40k+ in damages to the parking structure. there is a recall on the shift lever for the 2014 jeep grand cherokee which is s27/whtsa 16v-240. tried to get recall fixed a month prior to the crash but was advised by dealer the parts were not available as of yet. crash occurred while waiting for parts to be available. chrysler says this recall is not the cause of this incident. reluctantly filed accident claim with my insurance company. claims adjuster advised he had 2 other incidents where the insured claimed this model of truck had shifted itself into either reverse or drive on its own.

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that the vehicle independently rolled down a hill. the vehicle did not crash, but stalled once it was on a flat surface. the vehicle was previously serviced per nhtsa campaign number: 16v240000 (power train). the vehicle was taken back to the dealer, but was not diagnosed or repaired. the failure mileage was unavailable. ...updated 09/14/16 *bf updated 09/20/16.*jb

Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that while parked, the vehicle jerked forward independently. as a result, the vehicle crashed into an embankment. the vehicle was towed to an impound lot. a police report was filed. no injuries where sustained. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train). the manufacturer was not notified of the failure. the failure mileage was approximately 33,800.

Tl* the contact owns a 2014 jeep grand cherokee. while stationary, the vehicle reversed on its own and struck another vehicle across the street. the air bags did not deploy. a police report was filed. there were no injuries sustained. the manufacturer was made aware of the issue. the failure mileage was 36,697.

Tl* the contact owns a 2014 jeep grand cherokee. the dealer stated that the recall repair for nhtsa campaign number: 16v240000 (power train) would only be a temporary remedy. the contact would still need to start the vehicle differently than before the computer was altered. the dealer stated that they would notify the contact when a permanent remedy was available. the contact stated that she did not want a temporary remedy for her vehicle. the failure mileage was 11,000. updated 10/07/16*lj *js

Tl* the contact owns a 2014 jeep grand cherokee. after the vehicle was being repaired per nhtsa campaign number: 16v240000 (power train), the gear shifter failed to shift from the park position when attempting to reverse. the failure recurred numerous times and in various positions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 28,000.

Tl* the contact owns a 2014 jeep grand cherokee. the contact had not experienced a failure prior to being repaired per nhtsa campaign number: 16v240000 (power train). the contact indicated that the remedy did not provide a repair solution. the gear selector randomly changed gears more than once without warning. the first time the failure occurred while reversing the vehicle and the gear randomly shifted into park and was unable to shift momentarily. the dealer was notified and was to send a tow truck, but it did not arrive in a reasonable time frame. the contact was able to maneuver the gear shift from park to drive and took the vehicle to the dealer. the dealer was unable to replicate and diagnose the failure. the failure recurred. the contact was in the process of making a left turn while in drive when the gear selector changed into park. the vehicle was unable to be driven and was towed to a dealer. the contact was waiting on a response from the manufacturer to see if they could send a technician to diagnose the vehicle. the vehicle was not repaired. the failure mileage was not available.

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

No contact from dealer to repair defect from s27 recall.

Everyone is complaining the shifters are defective. they are not, the computer has the ultimate control of the dodge jeep and chrysler shifters be it a knob or a one in the jeep. if the car is rolling in anyway the computer will not put the car in park. the driver can make the proper motion but the computer will decide to put the car in neutral because of the movement. there is minimal indication of the computer overriding the drivers motion. the driver then goes to turn off the car with a push button, once again the computer decides the car is in neutral so the will not turn the car off essentially making the push button inoperable. the reason for the accidents is because people make the movement with the car rolling and then the computer overrides the driver and then over rides the second time with turning the car off. people get out of the car expecting the car to be off and after partially stepping out or partially stepping out discover the car is still running and if there is any kind of an incline...literally running away and they chase the car. i had this happen to me but my son realized the car was running. i told the dealer they said i made a mistake i said no i didn't and then was on a mission. on the recall notice the last line state that the car will not go into park if the car is going above a certain speed that is the same a slight roll. i have told the dealer about i have make a call to chrysler but no one could listen. think about it the fix was for the computer to put the car in park if the door opens without driver input. the computer can slam on the brakes if a leaf blow infront of one of the front sensors and i almost got rear ended on that one. these vehicles and the computer programming have taken vital functions away from the driver but they didn't explain that to me when i bought the car! that is why dodge trucks do the samething

Was reversing with my small boat attached at the lake prior to launching. put jeep in park to step out and check how much room i had. vehicle continued to reverse, knocking me underneath the open drivers door. stopped when it hit a tree about 10 feet away. i had front tire mark on my back, pretty scratched up and bruised, pulled muscles etc. visited the doctor for a check-up.

The shifter problems have been well documented but i read about the proposed solution and from my experience that will only fix part of the problem. unless the driver is paying close attention the vehicle may not be in park. but it is also very easy to shift from park to neutral. the near miss i had was leaving a parking lot that had an incline to a very bust street. i thought i was idling to the ease of the street but i was actually in neutral. when i let off the brake to pull onto the street the car rolled into oncoming traffic but obviously did not excellerate when i hit the throttle. scrambling to get the car in gear it took a few prescious seconds to realize you have to push on the brake in order for the transmission to shift. too much to think about in those circumstances. the shifter is going to get others killed unless a complete new system is installed. this car has many great safety features but in many cases there just isn't enough time to react. i'm a 40 year experienced licensed driver with class a cdl. a driver should not have to concentrate on the shifter. it should be a natural motion. this is a ticking time bomb that must be repaired or it will cause more accidents and deaths. please keep in mind that an alarm that tells the driver the car is or is not in park will only fix part of the problem. i routinely find myself in the wrong gear. jeep is trying to find a cheap way out that is just not going to work.

This has to do with the electronic shifter that has been in the news lately. i have read that, finally, chrysler is addressing this problem. the solution they have come up with, to put the car in park if the driver's door is opened, does not suffice to fix this issue. here is why: i have had the situation, where i pull my car into my garage which is on a slight incline. my kids jump out of the car, and walk around the back to get into the house. as is often the case, i have a few things to gather up, so i am not as quick to exit the car as they are. kids are behind the car and i take my foot off the brake and the car starts rolling backward while the kids are behind it. it is only by extreme luck that i did not kill both my children. i would like to add, that even though i am painfully aware of the situation with the shifter, and i am extremely diligent, you can become distracted and forget. for the record, i have sent messages to chrysler (specifically, when they sent their customer satisfaction survey after i first received the car) that mentions this as a problem. i have brought it to the dealer's attention. no response. this is a big problem. the second i read about that young man getting killed in la i said to my son that i would guarantee he was driving a jeep. i have been saying someone was going to get killed for nearly two years, and now someone has. and, i would be willing to bet there are others who just didn't realize why or what happened to them. please require them to make a better fix and to call each and every jeep owner and verbally describe this issue. there are people who don't read their mail, who do not speak english etc. their fix is not going to alleviate this problem. thank you. *tr

Tl* the contact owns a 2014 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 16v240000 (power train), 15v461000 (equipment), and 14v636000 (electronic stability control). the dealer indicated that the parts were not available and may not become available until the 4th quarter of 2016. the contact also experienced a failure in which the gear selector was placed in park and the vehicle rolled backwards without warning. the contact was able to enter the vehicle to ensure the vehicle was placed in park, but was unable to determine if the failure would randomly occur. the manufacturer was not notified. the approximate failure mileage was not available. parts distribution disconnect.