Tl* the contact owns a 2014 jeep grand cherokee. while driving at unknown speeds, the vehicle lost power without warning and failed to shift out of gear. also, the windshield wipers activated without warning. the vehicle was taken to a local dealer (gator chrysler dodge jeep, 840 s harbor city, melbourne, fl 32901) where it was diagnosed that the valve needed to be replaced and the system reset. the vehicle was repaired, but the failure recurred. while driving, the vehicle was stuck in gear and made an abnormal grinding noise. the vehicle was taken to simmons rockwell dodge chrysler jeep (7329 hammonsport rd, bath, ny 14810) where it was diagnosed that the alternator needed to be replaced. the vehicle was repaired, but the failure recurred. again, the vehicle failed to shift out of gear and the interior lights blinked. the vehicle was taken to vero beach chrysler jeep dodge (855 s us highway 1, vero beach, fl 32962). the vehicle was not diagnosed or repaired. the manufacturer was notified and opened case number: 32752611 with heather at 844-378-0573, ext 89379. the vin was unknown. the failure mileage was 62,000.
Tl* the contact owns a 2014 jeep grand cherokee. the contact stated that nhtsa campaign number: 14v643000 (air bags, seat belts) and nhtsa campaign number: 14v634000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the parts needed were not available. the manufacturer was not made aware of the delay. the contact had not experienced the failures, but stated that all of the interior and exterior lighting intermittently failed. the vehicle was taken to the dealer. the dealer was unable to diagnose the failure. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 10,000.