Tl-the contact owns a 20013 jeep grand cherokee overland. the sun roof exploded, shook the vehicle.. *bf sunroof not struck by debris or foreign object manufacturer contacted, offered to repair free of charge (incorrect). jeep chrysler dubled responsibility-ordered one time good will to pan halt the cost of sunroof. while driving at approximately 20 mph, without being struck by debris or a foreign object the sunroof exploded and the vehicle shook. there was no injuries sustained. the vehicle was taken to mark's casa chrysler jeep located at 9733 coors blvd nw, albuquerque, nm 87114, (505) 897-8400 where the sunroof was ordered. the mechanic was able to cover the sunroof temporarily with a piece of plastic. the vehicle was not yet repaired. the manufacturer was contacted and an offer made was made to repair the vehicle free of charge, case number: 58595012. the approximate failure mileage was 47,760. "piir=y". ah*jb
Passenger side headlamp does not come on in daytime. at dusk, when the sensor turns on brighter lamps; this passenger side headlamp works. at time, when raining or when i want to be seen, i will manually turn on both headlights. now the passenger side light will not come on during the day; however it will come on with the automatic dusk feature. i see many "one-sided" daytime running headlamps in the newer model jeeps prior to the new led rope lighting headlamp feature implemented in 2014. the auto dealer will happily replace the ballast and assembly for $500.00. in my mind, this is a defect known to the maker which is why a new type of lighting was implemented. it worked fine until several months ago. even thought it's just annoying; it doesn't seem right. it was suggested i check in with this website to see if there are other complaints.
Tl* the contact owns a 2013 jeep grand cherokee. the contact stated that nhtsa campaign number: 14v631000 (electrical system, visibility) exceeded a reasonable amount of time for repair. the dealer stated that the parts were not available for repair. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.
Jeep has an issue with my 2013 jeep cherokee, wherein the electrical system fails, headlight(s) turn off and other systems (radio/nav) reboot. i on my fifth attempted fix for the same issue. car is still in shop (i am in my third week of a rental). obviously, headlights that go out on their own (and stay out) is a significant safety issue -- it's more than an annoyance. i have been warned by police already, but safety of myself and others is the larger issue. *tr