We have classified the 55 complaints from 2004 Jeep Grand Cherokee about STEERING into the following categories.
There is a problem in the power steering. it is very difficult to turn left. there has been a recall on the steering box on some jeep cherokees but this does not include mine. this is a safety problem. it is in the steering gear box -improperly formed spacer clip. i feel that there should be a recall for this problem on my jeep also. *tr
Steering failure steering wheel froze while turning left in the middle of on coming traffic nearly escaping accident. *tr
I am having a problem with the steering, brakes, and the heat vent. when turning left or right, it makes this awful noise. when applying the brakes, the steering wheel and the front end begins to shake. i took the vehicle to get the brakes changed and they said the pads look fine. when i had the heater on, it was blowing cold air on the passenger side. *tr
Tl* - the contact called regarding the 2004 chrysler jeep grand cherokee. the contact attempted to park, but the vehicle lost power steering. the vehicle eventually regained the power steering. the dealer/manufacturer advised the contact that the steering gear needed to be replaced. the contact stated recall 03v079000 was for the same failure. however, the manufacturer stated that this vehicle was not included in the recall due to the vin. *ak update 05/04/07*tr
Dt*: the contact stated while driving various speeds, there was a clicking noise coming from the steering wheel. the vehicle was inspected by a dealer, who determined the steering wheel was loose along the column and needed to be tightened. after the initial tightening of the steering wheel, a loud, popping noise was heard while driving various speeds. the vehicle was inspected by a dealer who determined the tilt wheel knob needed to be replaced. afterwards, the problem persisted, and the dealer determined the steering wheel needed to be tightened again, and due to the looseness it caused the front driver side airbag to fail which would also needed to be replaced. the manufacturer was alerted. updated 01/10/07. *jb
Tl* - the contacted stated that the steering felt stiff when attempting to turn to the right or left. the contact took the vehicle to the dealer, and was told he needed to replace the steering gear box. the odometer reading was 30000 at the time of the failure. the vehicle has not been repaired. the contact continued to have the problem with the steering stiffness, and he took the vehicle back. t the steering wheel vibrates due to warped brake rotors. he had them repaired, however, he continued to have problems with the rotors.*ak
Steering became difficult to turn while driving at low speeds. dealer tested and found that the steering gear came apart internally sending metal fragments throughout the entire power steering system. dealer found it necessary to replace power steering pump, gear box, radiator fan because it is hydraulically ran through the power steering pump, the return and pressure power steering hoses ect. dealer repaired at a cost of $2846.53 plus tax. later i found out there was a recall on the steering gear box however our jeep was not part of the recall due to the vin # . *nm
Dt*: the contact stated the steering wheel was difficult to turn while driving 30mph or less. there is a nhtsa recall, # 03v079000, regarding the steering. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. although the problem persisted, the vehicle was not seen by a dealer.
2004 jeep grand cherokee with heated seat issue. consumer states that the vehicle has been taken to the dealer several times for the heated seat problem. she also states that there is a wire or rod poking through the driver seat. *kb the consumer also stated the transmission failed, there was a problem with the power steering, the blend doors in the heating system, the passenger side window fell down in to the door panel, and the hood struts failed. the consumer stated the heated seat issue had been recalled. the engine light illuminated and it was determined that the oxygen sensor needed to be replaced. *jb
2004 jeep grand cherokee/4d 4x2. vehicle has pulled to the right since purchase. have had alignments,toe setting to manuf. specs. both outer tie rod ends busted, had replaced, and alignment. this vehicle is unsafe to drive and the 6/60 maximum care plan has ended. the vehicle has 40,586 miles on it. i wrote and asked daimlerchyrysler to fix it. they never did respond. i do not know if it is a steering drift problem, all i know is that no one has been able to fix this unsafe pulling to the right. *tr
There was a pop/creak/clunk in the steering wheel when turning the wheel left in the drive position. brought the vehicle to dealer & was told that it was "unsafe to drive" because a piece of the steering column had to be replaced. dealer had to order the part & car had to stay overnight. car is less than 1 year old with 4,000 miles on it.
Transmission failed while shifting, a loud grinding noise was coming from the front. consumer was able to maintain control of the vehicle, and drove it home. consumer had the vehicle towed the same day. mechanic determined that transmission needed to be replaced. *ak the consumer stated that the transmission needed to be rebuilt. the consumer stated that the vehicle is now having a steering problem. *tc
Steering noise while turning the wheel just a little to either side. dealer is ordering "a part" have to wait a week for it to come in. vehicle has only 1100 miles. *jb
Have a whistling noise in steering and dealer have tried 6 times to fix including replacing steering box. now vehicle makes whistling noise and a knocking noise in the steering area. 3 of 6 dealers say that it cant be repaired and that it is not normal but cant get chrysler to respond. this is a lease vehicle and i want out of vehicle but have to have transportation due to my job. i am afraid something will happen to the steering one day while traveling. the vehicle has been into the dealer(s) 25 times and out of service at least 45+ days. they have replaced power steering pump 2xs, l windshield, sealed another windshield, drained power steering lines twice and replaced steering box. i leased vehicle in 9/04, with first repair attempt in 10/04 and have over 25 times in shop since last 2 years. help me get out of this lease vehicle? *jb
Vehicle lurches to the right, dealership replaced all rims and tires, thus making the problem slightly better. mechanic said it was a "design flaw" nothing could be done about it and to call the service manager, the service manager said "all vehicles in colorado drift to the right due to road crowns". my jgc still drifts to the right within 5-10 seconds on all types of roads. i bought this vehicle two weeks ago, it has 800+ miles on it.*ak
Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the abs would not lock or "grip" as quickly as it should. the failure caused difficulty when braking. she also noticed that there was a "gliding" effect when driving 40 mph and attempting to brake. furthermore, she experienced difficulty turning the steering wheel. as a result, she made wide turns due to the amount of effort she had to put into turning the wheel. she took the vehicle to the dealer and they checked the brakes. the dealer changed the brake pads and stated that everything was fine. the second time the contact took the vehicle to the dealer for the abs failure she was informed again that everything was fine. the vehicle has not been inspected for the steering failure. the current mileage was approximately 43,000 and failure mileage was approximately 20.
Steering noise and popping. *ak
Had a squeaky power steering system on 2004 jeep grand cherokee right from the first day of purchase. jeep refused to correct the squeak, saying that this was a characteristic of this model.*ak
The steering on 2004 jeep grand cherokee becomes hard at times when i am driving or attempting to park in a parking space. your web site lists this problem as a recall for this vehicle. i never received a recall notice from chrysler jeep ,so i called 1-24-06 and was told by chrysler that the recalls were vin number specific and my jeep was not one of them. chrysler is not taking any action at this time to address this issue for me. *ak
The ability for steering control of the vehicle, most notably at highway speeds, is very difficult. the vehicle appears to have a gap of sloppy space in the steering. after driving multiple new 2004 grand cherokees i have discovered that this is a common problem, although the degree of gap or sloppiness varies by vehicle. *cb
Have had a problem with steering since purchase in aug. 2003 have brought it to the attention of dealer and was told no problem found. i would have to wait for the steering to fail. on the last time in i was told i would have to pay for the installation myself $750,000. *tr