Problems with 2003 Jeep Grand Cherokee AIR BAGS

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. while driving at various speeds, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 100,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated while driving approximately 45 mph, the air bag light illuminated and the frontal air bags deployed on both the driver and passenger sides. the contact was injured and medical attention was required. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the contact stated that they were aware of nhtsa campaign number: 12v527000 (air bags) prior to the failure, but did not have the vehicle inspected. the approximate failure mileage was 65,000.

To whomever it may concern, i received notice of a recall of my vehicle in february of 2015. the safety recall number is r06 / nhtsa 15v-046 occupant restraint control module. i purchased this jeep new and sincerely have concerns driving this vehicle knowing the safety risk in the air bag system. i have continuously for over 6 months been trying to get the air bag alarm/light to be fixed/repaired. jake sweeney chrysler jeep, in cincinnati, ohio, has told me the needed part has to be made. the part was to be delivered originally by 1/25/15 then it was changed to 2/25/15, then the date was moved to 5/30/15 and now i was told last week the delivery date is shown to be unknown. please tell me what i can do to get the car air bag repaired! thank you. concerned owner/driver *tr

Tl*the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id numbers: 09v117000 (seats), and 15v046000 (air bags). the contact stated that the parts were not available for months. the dealer did not give a specific date for when the parts would become available. the manufacturer was notified of the delay. the contact was not experiencing a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact was included in nhtsa campaign number: 15v046000 (air bags) however, the dealer was unable to supply the parts for the recall repair for an extended period. the manufacturer was contacted made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v004600 (air bags) was received in 2014. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl*the contact owns a 2003 jeep grand cherokee. the contact was included in nhtsa campaign id number: 12v527000 (air bags). the contact stated that months later, the air bag warning lamp remained illuminated indicating a malfunction. the vehicle was taken to an authorized dealer. the technician was unable to diagnose the failure. the recall remedy failed to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 121,036.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 12v527000 (air bags); however, the part was unavailable to repair the vehicle. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags). the contact stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that while driving approximately 35 mph, the air bag warning light illuminated intermittently. the contact stated that the failure occurred after having the vehicle serviced under nhtsa campaign number: 12v527000 (air bags). the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to produce the part for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

While driving north on i-75 from manatee county to tampa to go to work, both side air bags self-deployed. i had the car towed to ferman jeep on sr 54. i called chrysler and was told that the incident had been elevated and that an investigator would go out and call me within one business day. i called the next day and was told that the issue had been escalated and that i would be called within 1-2 business days, meaning thursday. i called thursday and was told i needed to wait until 8pm that evening. no call. i called saturday requesting an update on my vehicle. no call. i called this morning monday july 7, requested to speak with a supervisor and was told that was not possible. i have no update on my only form of transportation and am desperate to understand, if my vehicle can be fixed. i need temporary transportation. i commute 100 miles in this vehicle every day. i need help escalating my case to the proper people. thank you. *js

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that while driving at 35 mph, there was a chime inside the vehicle as the air bag warning light illuminated. additionally, the rear passenger side air bag deployed inadvertently. the vehicle was towed to a dealer where it was to be repaired. the contact received notification of nhtsa campaign number: 12v527000 (air bag) two years ago prior to the incident but the part was not available to do the repair at the time. the manufacturer was made aware of the failure. the approximate failure mileage was 152,000

We received an air bag recall from you over a year ago (below date is a guess on when service was performed) regarding a recall on the air bags. we had a dodge/jeep dealer in indianola iowa check for recall. that week after we had vehicle back from this dealer, our air bag light came on. i called the dealer and they told me that it was nothing they did, was very rude to us and said they couldn't fix it unless we paid for repairs. the air bag light was not on before we took vehicle to dealer, but after they did whatever to vehicle this is when the light came on. within this last year i have contacted this dealer and talked with the service manager which he was very rude and i have left messages with the dealer for another manager or owner of the business to call me, and i still continue to wait for a response from them. is there anything i can do or you to have this recall checked to make sure repairs were done?, and done correctly?, as with the light on after repairs were made, makes me concerned for the safety of everyone.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the contact mentioned that the vehicle was previously repaired under nhtsa campaign number: 12v527000 (air bags) but the failure recurred. the vehicle was not diagnosed for the recent failure or repaired. the manufacturer was not made aware of the failure. the failure mileage was 179,913.

Tl* the contact owns a 2003 jeep grand cherokee. while driving approximately 30 mph, the air bag warning light illuminated continuously. the vehicle was previously repaired and the failure recurred. the repairs were unknown. the vin was included in nhtsa campaign number: 15v046000 (air bags); however, the vehicle was not repaired for most recent failure. the manufacturer was not notified of the failure. the approximate failure mileage was 130,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the parts to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 6/17/15*cn

2003 jeep grand cherokee. consumer writes in regards to no follow up on the parts for airbag system recall and air bag light is on. *smd

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning light remained illuminated. the vehicle was taken to a dealer, who replaced the air bag system orc module but the failure recurred. the contact also received three notifications of nhtsa campaign id number: 12v527000 (air bags). the contact was waiting for instructions from the manufacturer to get the dealer to remedy the vehicle. the approximate failure mileage was 172,000.

Tl* takata recall. the contact owns a 2003 jeep grand cherokee. the contact experienced a progressing failure with the air bags. the air bag indicator flashed and then remained illuminated for years. the manufacturer excluded the vehicle from nhtsa campaign number: 15v046000 (air bags). years ago, tate dodge chrysler jeep ram inc (7429 ritchie hwy, glen burnie, md 21061, (410) 766-2560) replaced the clock spring assembly and a fuse; however, the air bag indicator remained illuminated. in addition, darcars chrysler jeep waldorf (11755 s business park rd, waldorf, md 20601, (301) 843-5200) stated that the front passenger air bag needed to be replaced. the manufacturer stated that there was no open recall for the failure. the approximate failure mileage was 92,000.

Tl* the contact owns a 2003 jeep grand cherokee. immediately after the vehicle was serviced for nhtsa campaign id number: 12v527000 (air bags), the air bag indicator illuminated on the instrument panel. the dealer stated that the air bag control module needed to be replaced. the manufacturer was notified. the failure mileage was 72,000. updated 8/14/14*cn the consumer stated the dealer advised the airbag control module had a short and needed to replaced. updated 08/26/2014 *js

A safety recall number m35 was issued feb 2013 and has not been complied with as of this date 11 mar 2014. repeated calls to chrysler customer service have failed to get any results. *tr

Dear sir/madam: this concerns the m35 recall relating to the jeep grand cherokee (2003 in my case). yesterday, 2-26-14, the dealership supposedly performed the fix to resolve the issue with the airbag system. this was the 3rd time that i had made an appointment after they had presumably gotten the parts needed to do the job. the previous 2 times, in march and september 2013, after getting to the dealership and considerable waiting, i ended being told that they could not perform the service because they did not have the parts--'prior to march 2013, they said not to know what parts were needed. the problem i have is that the airbag warning light is still on and they refused to fix it alleging that the recall did not provide for that. i found this illogical. on the one hand, i believe the warning light comes on when there is a problem with the airbag system and, on the other hand, they are telling me that they have now fixed the problem with the airbag system. around the time chrysler jeep informed of the problem, my airbag warning light turned on. it took contacts over a year's time with the dealership to finally have them "correct"' the problem and i am now left wondering if it has indeed been corrected. i would appreciate it if someone were to look into this. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

2003 jeep grand cherokee. consumer writes in regards to replacement of the occupant restraint control module. *smd the consumer stated after waiting over an hour, he was given an invoice to pay $220 for a electrical diagnostic test. the air bag control module was not replaced. the consumer stated the air bag light is still on.

Tl* the contact owns a 2003 jeep grand cherokee. while parked, the front driver side air bag warning light illuminated. the failure recurred on multiple occasions. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the failure. the approximate failure mileage was 130,000. updated 8/10/15*cn updated 12/23/2015*js

2003 jeep grand cherokee. consumer writes in regards to occupant restraint control module filter circuit recall notice and unsatisfactory customer service at dealership. *smd the consumer was informed the recall would take 2 hours to complete. however, when the consumer returned to the dealer, the vehicle was not ready. the consumer found it unacceptable to 5 hours to have the recall done. the dealer informed the consumer other things came up, that had to be taken care of. the dealer informed the consumer, the vehicle would not be ready, as previously stated.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

There has been no incident-- my complaint is that we were put on notice one full year ago about a defect in the airbags and still to this date the parts are not available. it is unacceptable that a company as large as chrysler cannot get these parts in a one year time frame. i spoke to a rep at chrysler who said there is no updated info on when the parts will be available. *tr

I received a safety recall letter for m35/nhtsa 12v-527 over a year ago, stating that the parts to repair the orc module are not available. i have not received any updates, and am still waiting to get the car repaired so that is safe. *tr

Have had air bag recall for over a year part is never available have check with dealer 5 times recall r-06/nhtsa15v-046 air bag light is on

Dealers still do not have this part in for repairs. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the dealer and manufacturer that the parts were not available. the contact had not experienced a failure.

Letter from congressman gardner on behalf of constituent re chrysler recall. *smd the consumer stated it has been over a year, and the parts were not available for the air bag recall.

Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000 (air bags) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available for repair. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced any failures at this time. rk

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

I first received a recall notice in jan 2013 and have made numerous attempts to have the recall corrected to no avail through a registered chrysler dealer. i am told the parts are just not available as of yet. i was traveling down the road for approximately 30 minutes at 45 mph when suddenly the airbag light came on. it stayed on for almost 10 minutes then went off, then came back on again within 5 minutes. i was very frightened since the recall notice states that it is possible for the airbag to inadvertently deploy after the airbag light comes on. i called the dealer again as soon as i returned home to advise them and remind them they had me on a list. however, i was told the parts are still not available, so they gave me a toll free number 800-992-1997 which i called and was told once again that as of now the parts are not available and to just continue driving the car. i hope the airbag does not deploy while i am driving causing a heart attack or fatal car crash.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and the parts were not available. the contact mentioned that this was a very serious safety hazard. the manufacturer was made aware of the failure. the contact had not experienced a failure. the current mileage was 81,000.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v046000 (air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl*the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning lamp illuminated indicating a malfunction several times. the contact was included in nhtsa campaign id number: 12v527000 (air bags), 15v046000 (air bags) and stated that the dealer was not able to determine when the part would become available to schedule the recall repair. the manufacturer was notified of the failure and was unable to provide a reasonable time frame to schedule the recall repair. the failure mileage was not available.

Received a recall notice from chrysler. chrysler recall number m35, (nhtsa campaign number: 12v527000) involving airbags can deploy at anytime. contacted the dealership last spring about this recall and was told parts weren't in yet. i then contacted the dealership on november 12, 2013 and was told the parts aren't in yet. i am concerned about this airbag deployment issue and it seems like the manufacturer isn't concerned about safety. *tr

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags). the contact stated that the parts were not available for an extended period of time. the dealer did not give a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure. updated 6/11/15*cn the consumer donated the vehicle to charity. updated 9/18/15 *js

I received notice of a recall for the airbag sensor on the 2003 jeep cherokees. i was informed that the airbag may deploy at any time while the vehicle is operating. it has been one year since i was notified of this issue and the chrysler dealership has yet to send the parts necessary to fix this problem to any of the dealerships. i am currently driving around with my airbag sensor on, and not knowing if and when my airbag will deploy. this frightens me because i currently live in the mountains, and not knowing how i will react to airbag deploying. one year is definitely an ample amount of time for the chrysler dealership to send these parts out, especially for a recall like this that has produced injuries. *tr

In january of 2013 i received a recall notice from chrysler #35 concerning a component in the air bag module may fail while operating this vehicle. i called monroe michigan dodge chrysler where i purchased the car and they told me chrysler hasn't released the parts to fix this problem. i took it back in today october 31 2013 and i received the same answer. i called chrysler at 1-800-247-9753 and they told me the parts aren't available and they would put me on a list. this is totally not acceptable it shouldn't take this long to take care of this serious problem. *tr

Tl* the contact owns 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number 12v527000 (air bags) and called the dealer to make an appointment. the dealer stated that the parts were not available to remedy the vehicle. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 12/30/13*cn the consumer was involved in an accident.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the remedy part was not available to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.