Problems with 2002 Jeep Grand Cherokee AIR BAGS

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. additionally, the contact stated that the air bag warning light was illuminated. the manufacturer was contacted and advised that the part was not available for repair. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available for repair to the vehicle. the contact had received the recall notification approximately six months ago. the contact had not experienced a failure. updated 12/04/13*lj

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number 12v527000 (air bags) but was informed that the parts were unavailable. the manufacturer was notified of the failure and was also unable to provide an arrival date. the approximate failure mileage was 120,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated her recall nhtsa campaign number 12v527000 (air bags) had surpassed reasonable time for repair. both dealer and manufacture had been notified. the dealer stated that the part was not available for repair. there are no failures at this time. . ..updated 03-12-14 *bf *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number 12v527000 (air bags). the contact was unable to have the vehicle serviced because the part needed to complete the recall repair continued to remain unavailable for approximately four months. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced a failure. ..updated 08-28-14 *bf the consumer stated it had been over a year later and the issue still was not resolved. updated 09/08/2014 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part remained unavailable. the manufacturer was notified three times and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced a failure related to the recall.

Tl* the contact owns a 2002 jeep cherokee laredo. the contact received a recall notice for nhtsa campaign number: 02v099000 (air bags). the contact attempted to have the vehicle repaired under the recall but was informed that the parts were not available. the contact also mentioned that the notice was received 3 months ago. the manufacturer was contacted. the contact had not experienced a failure.

2002 jeep grand cherokee. consumer writes in regards to air bag light malfunction in vehicle. *smd the consumer stated the air bag light illuminated and a tone would sound 2-3 times. it happened on and off for a couple of months. the vehicle was taken to the dealer. however, the technician was unable to find a problem. *jb

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the vehicle could not pass state inspection due to the air bag warning light being illuminated. the contact received notification of nhtsa campaign number: 12v527000 (air bags) but was unable to have the vehicle repaired because the part needed to perform the recall service was not available. the manufacturer was contacted but could not provide a date in which the part would become available. the failure and current mileage was 131,449.

The chrysler group notified me jan/feb of recall for a seconds notice of accidental front and side airbag deployment, this a day after my airbag light turns on. called, got on list asap, waited, called repeatedly, will not drive. for as they stated in noticed "we are sincerely concerned about your safety". so i was as well. i bought this vehicle for these options specifically, and not have my two small children in a mid sedan surrounded by suvs. so here i am, 4 mo later still making monthly payments, insurance, registration, rejection sticker (airbag light) and no drive. this is a ridiculous time period, i should at least be allowed to have them disconnected free of charge, for my car insurance will likely rise. but at least i could use it. its basically an expensive cd player when i start it up once a week for its own good! *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated while starting the vehicle the air bag warning indicator illuminated until the engine was turned off. there was a recall associated with nhtsa campaign id number 12v527000 (air bags); however, the part was unavailable. the manufacturer was notified yet they were unable to provide an expected date to honor the recall repair. the approximate failure mileage was 70,000. updated 8/12/13 *cn

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to make an appointment for the remedy repairs. the contact was advised that the part was unavailable and there was no time frame given for availability. the contact stated that the airbag warning lamp illuminated sporadically. the vehicle was not repaired and the manufacturer was made aware of the issue. the approximate failure mileage was 45,500. ...updated 10-24-13 *bf the consumer stated the light no longer flashed it was on constantly. as of october 3, 2013 all parts were still unavailable in order to complete the recall. updated 11/4/2013 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that there was a recall associated with nhtsa campaign id number 12v527000 (air bags) however, the parts remained unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) five months ago and had not yet received an updated notice stating a remedy. the manufacturer was contacted and informed the contact that the part was not available. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure and informed the contact that the parts for nhtsa campaign number 12v527000 (air bags) were not available. the failure mileage and vin was not available.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notification of nhtsa campaign number: 15v046000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

I have not been able to get service for safety recall m35/nhtsa 12v-527 airbag system occupant restraint control module. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated after receiving notification of nhtsa campaign i.d. number 12v527000 (air bag), he called the dealer to schedule an appointment for recall service. the dealer stated that they did not have parts available to remedy the vehicle defect. six months after receiving the recall notification, the manufacturer still had not provided the dealer with the necessary parts to remedy the recalled vehicles. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and attempted to have the vehicle remedied. the contact was informed that the parts needed to remedy the vehicle were unavailable. the manufacturer was made aware of the issue. additionally, the contact stated that the air bag warning lamp remained illuminated. the approximate failure mileage was 98,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall notification in january of 2013. the contact stated that he had experienced the air bag warning light failure. the manufacturer was notified of the failure and stated the part availability date was unknown. the approximate failure mileage was 92,000 and the current mileage was 98,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact attempted to make an appointment to have the vehicle serviced under nhtsa campaign number: 12v527000 (air bags). the contact was informed that the parts were unavailable. the manufacturer was notified of the incident. the approximate failure mileage was 119000.... updated 10-17-13 *bf

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated the recall under nhtsa campaign number: 12v527000 (air bags) had surpassed a reasonable time for repair. the dealer was contacted and stated that the parts were not available for repair. the manufacturer was not made aware of the failure. the contact also received a manufacturer recall for the fuel system and stated the parts for repair were not available either. the contact had not experienced a failure. the vehicle was not repaired. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags). the manufacturer was contacted but was unable to provide an expected date for the parts to become available to complete the recall repair, as mentioned in the recall summary. the contact had not experienced failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received nhtsa recall campaign number 12v527000 (air bags) and the repair part was unavailable. the manufacturer was notified numerous times and they were unable to provide an expected date that the part would be available. the vin was unavailable. there are no failures at this time.

I received a recall notice approximately two months ago saying the vehicles air bags may deploy without notice or incident. i have repeatedly called to get this corrected and have been told that the part is not available. i called the chrysler headquarters and was told that the part has not yet been manufactured and there is no timeline for when the part may come in. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received recall notices for nhtsa campaign numbers: 12v525000 (seats) and 12v527000 (air bags) however, the parts needed for the repair were unavailable. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags). the manufacturer was contacted and stated that the part was not available for repair. the vehicle was not repaired. the contact had not experienced a failure but was concerned of the safety consequences. the current mileage was 125,000. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received nhtsa recall campaign number: 12v527000 (air bags). the manufacturer and the dealer were contacted and stated the part was not available for repair. the air bag warning light illuminated intermittently. the vehicle was not repaired. the approximate failure mileage was 98,000. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a notification of nhtsa id number: 12v527000 (air bags) and 15v046000 (air bags) however, the parts needed to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that its been over a year since he received the recall notice nhtsa campaign number: 12v527000 (air bags). he was very concerned about his safety, since he was operating the vehicle with a risk of the air bag deploying. the manufacturer was made aware of the defect. there are no failures at this time. the current mileage was 127,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received a notice for nhtsa campaign number: 12v527000 ( air bags) and was very concerned since he believed the failure specified in the notice was a very serious safety issue and the parts were not available. the dealer was not contacted. the manufacturer was made aware of his concern but they were not able to provide a time frame of when the parts would become available. the contact had not experienced a failure. the current mileage was 114,000. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received two recall notifications for nhtsa campaign id number: 12v527000 (air bags). the contact stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the contact had not experienced a failure. dr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should be a remedy available before january of 2014. the contact had experienced the air bag warning light failure. the contact mentioned that the air bag warning illuminated intermittently. the approximate failure mileage was 100,000 and the current mileage was 120,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle service per the recall. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id number 12v527000 (air bags: inadvertent bag deployment) and contacted the dealer to secure an appointment for recall service. the contact was advised by the dealer that the parts needed to complete the repair were not yet available. the dealer was unable to provide an estimated time for the recall parts to become available. the manufacturer was not contacted. the current mileage was 80,000.

Tl* the contact owns 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not made aware of the problem. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact referenced nhtsa campaign id number: 12v527000 (air bags) and stated that the part needed to complete the recall service was unavailable. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the contact did not experience a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnosis. the technician stated that the occupant restraint control module was defective and would have to be replaced but the part was unavailable. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 102,000. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated after receiving a recall notice for nhtsa campaign number: 12v527000 (air bags) the contact called the dealer to make an appointment. the dealer stated the part was not available to remedy the vehicle and they had no idea when the part would be available. the contact stated it's been four months since the contact received a recall notice. the contact also called the manufacturer regarding when the part would be available. the manufacturer also did not give a date regarding when the part would be available to remedy the vehicle. the contact had not experienced a failure. ..updated 09-18-13 *bf

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags). the contact called the dealer and the manufacturer in an attempt to schedule an appointment for the recall service however, neither could advised the contact on when the parts needed to complete the service would become available. the vehicle was not serviced. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall notice ten months ago. the manufacturer advised that the part was not available for repair and they did not know when the part would become available. the contact did not experience a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign id 12v527000 (air bags: inadvertent air bag deployment) and contacted the dealer to secure an appointment for recall service. the dealer advised the contact that the parts needed to complete the repair had not become available. the contact was concerned because the vehicle could not be service within a reasonable time frame. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee laredo. the contact stated that the air bag warning light illuminated. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the parts were not available for repairs under nhtsa campaign number 12v527000 (air bag). the failure mileage was not available.

Chrysler announced a recall of my 2002 jeep grand cherokees m35/nhtsa 12v-527 informing me that there was "a small chance of an electrical overstress could occur and if this overstress condition occur, it could cause damage to the orc computer chip causing the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front or side airbag! inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash." chrysler intends to repair my vehicle, however; the part is currently not available. why is it taking chrysler sooo long with producing this part??? i contacted my local chrysler dealership only to find out, the dealer had no knowledge of this recall and could not advise if my vehicle was even safe to drive. this is extremely poor customer service and needs to be resolved, asap. it would appear since this vehicle is more than 10+ years old chrysler does not have any intentions on the repair and does not want to accept liability if an accident occurs while i am driving it. again, extremely poor customer service!!!!!!! *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light would intermittently illuminate. in addition, the anti-theft system would malfunction. the contact received notification of nhtsa campaign id number: 12v527000 (air bags). the contact spoke with the dealer and was advised that the parts needed to complete the recall repair were not available. the dealer was not able to provide a date in which the parts would become available. the manufacturer was not contacted. the failure mileage was 101,000. *tr

Received recall notice for airbag sys occupant restraint control, have called numerous times for update and continue to be told a fix is not yet available. it is now jan 2014 and still no fix, tell me what it is going to take to get this done? would chrysler management let one of their family members drive one of the recalled vehicles? *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was made aware of the problem. the contact had not experience a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that in november 2012, he received notification of nhtsa campaign number: 12v527000 (air bags). the contact attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.

I was sent a letter from chrysler about my jeep grand cherokee airbag problem. in november of 2012 this vehicle, which is driven by my 20 year old daughter, had the airbag light illuminate. i contacted our mechanic here in bend, oregon and he informed me that the airbags were not functioning and that immediate attention was needed to repair this problem. i did not allow my daughter to drive the car and had the repair made at a cost of about $500.00 dollars. shortly after this repair, i received the recall notice from chrysler and talked to my mechanic who confirmed that this is exactly the repair that was made. i send chrysler the repair bill as they stated on the recall form. two weeks ago i received a phone call from chrysler informing me that the parts are not available to fix this problem and they are not sure of what is causing the problem, therefore they will not be refunded for this repair. chrysler is trying to delay or deny this very serious safety issue and i do not appreciate the way this was handled. *tr