Problems with 2002 Jeep Grand Cherokee AIR BAGS

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light illuminated after the vehicle was serviced under nhtsa campaign number: 12v527000 (air bags). the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 130,000. vin tool confirms parts not available.

Tl* the contact owns a 2002 jeep grand cherokee. while driving at approximately 15 mph, another vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy. a police report was not filed. the contact sustained injuries to the bulging disk and sciatica that required medical attention. the vehicle was taken to an independent mechanic where it was diagnosed that the rear frame needed to be replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 137,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact indicated that the air bag sensor illuminated and randomly remained lit on numerous occasions. the contact stated that the vehicle was taken to a repair shop more than once and the mechanics were not able to replicate or diagnose the failure. the vehicle was taken to an authorized dealer and was included in nhtsa campaign number: 12v527000 (air bags). the dealer did not indicate if they inspected the air bag control module to determine if the supplemental jumper harness to the air bag control module needed to be replaced. the contact stated that they filtered the occupant restraint control module circuit and the wiring jumper. the contact indicated that upon leaving the dealer, the air bas sensor continued to illuminate and that the recall repair did not remedy the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 171,516.

Tl* the contact owns a 2002 jeep grand cherokee. while the vehicle was stopped at a stop sign, the side curtain air bags deployed independently. the air bag warning indicator illuminated prior to the deployment. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 155,000.

Tl* takata recall. the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and waited an extended period of time for the part from the manufacturer to be supplied to the dealer. the vehicle was taken to the dealer who provided the recall remedy. the manufacturer was contacted for several months until the dealer was able to supply the part and the repair. the vehicle was repaired according to the dealer. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light remained illuminated. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed for recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 100,000. ma 10/2

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning indicator was illuminated. the dealer was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was unknown.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light remained illuminated after servicing the vehicle under nhtsa campaign number: 12v527000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 183,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning lamp illuminated. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags). the contact notified the dealer and the manufacturer of the failure, but they indicated that the part needed to repair the vehicle was not available. the dealer did not provide a specific date for when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the failure mileage was not available.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. part distribution connect.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 12v527000 (air bags) and 15v046000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 7/10/15*cn

Chrysler has sent a recall notice for air bags to be fixed .when we left the dealer ship our airbag light was still on!!!!! they say the recall has"nothing to do with the light,and for $100 we can diagnose and see what it is" what's the purpose of a recall if you do not fix the problem??????? the shop employee said "oh the air bag may or may not work, we have no clue" why is it safe ,using normal common sense, to allow a vehicle to drive away unsafe??????? chrysler corp was of no help ,didn't care because they paid for the recall and it was not there problem after that was done!! they know the air bag problem is a wiring issue so why are they not made to figure out the exact problem??? who will be responsible in a crash if they do not deploy correctly? i\why is it legal for them to allow unsafe cars on the road???? *tr

We received a safety recall notice, notification code m35 / nhtsa 12v-527 regarding the orc module in my 2002 jeep grand cherokee. we contacted the dealer and the dealer installed the orc module filter circuit as the recall instructed; however, the issue was not resolved and now my airbag warning light and seatbelt indicator light are illuminated on the front dash console. the issue is not resolved and the dealer claims that the orc module filter was not intended to fix any issues with the airbag and srs?dealer wanted to charge me a diagnostic fee and a repair fee. the information that was provided in the recall notice and the lack of responsibility taken by the dealer does not make any sense. *tr

2002 jeep grand cherokee. consumer writes in regards to air bag not deploying during an accident. *smd the vehicle rolled over, and at least one person was injured. *jb

Tl* the contact owns a 2002 jeep grand cherokee. once the vehicle was repaired according to nhtsa campaign number: 12v527000 (air bags), the air bag sensor indicator remained illuminated. the vehicle was brought back to the dealer where it was diagnosed that there was a bad connection. the failure was resolved again, but recurred. the dealer stated that another air bag sensor was faulty, but was not covered under the recall. the manufacturer was notified of the issue. the vin was unavailable. the failure mileage was 239,000.

i own a 2002 jeep grand cherokee. i received a manufacturer recall notice close to one year ago. i have contacted the chrysler-jeep-dodge dealer several times. each time i attempt to schedule an appointment, i get the same response. i'm simply told, they do not have the parts in stock needed to fix the defect. along with, they haven't a clue as to when the parts will come in. according to several notices i have received throughout the year regarding the safety recall of my vehicle, this defect could cause myself to crash without warning. knowing each day i drive my vehicle, i am putting my life at risk, is very unsettling. i am just confused as to why the national traffic and motor vehicle safety act continues to send multiple safety recall notices for my vehicle. when at the same time, the responsible party to my solution, just shrugs it off like it's nothing to worry about. all because, "the parts have not come in yet", still. can you please provide me with a solution? i really do not know what i am supposed to do when the dealer is unable to remedy this defect. thank you *tr

Tl* the contact owns a 2002 jeep cherokee. the contact stated that the air bag warning light was illuminated. the contact mentioned that the vehicle was recently repaired under recall nhtsa campaign id number: 12v527000 (air bags). however, the airbag warning light remained illuminated after the recall repairs. the remedy failed to repair the problem. the manufacturer was notified of the failure. the vin was unavailable. the failure mileage was unknown.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning lamp illuminated intermittently on the instrument panel. the vehicle was taken to the dealer. the technician diagnosed that the air bag module was defective and would need to be replaced. the manufacturer was made aware of the failure and stated that the vin was not affected by nhtsa campaign number: 12v527000 (air bags). the vehicle was not repaired. the failure mileage was 141,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning indicator remained illuminated. the vehicle was included in nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 130,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure. updated 09/16/14*lj the consumer stated the vehicle was repaired. updated 1/15/15 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning indicator was continuously illuminated. the vehicle was repaired according to nhtsa campaign number: 12v527000 (air bags), but the failure recurred. the vehicle was not repaired and the manufacturer was not notified of the failure. the approximate failure mileage was 122,300.

2002 jeep grand cherokee air bag warning light stayed on after starting car. found out there is a recall via chrysler number m35 to address airbags that may inadvertently deploy due to electrical spikes to the orc module causing it to short. took the vehicle to dealer and after the work airbag warning light is still on. diagnosis was "orc module internally shorted and needs replaced" and the estimate is over $500. chrysler says that this is not part of the recall and i am responsible for the repair. *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 12v527000 (air bags). the dealer could not repair the vehicle for three weeks because the parts were not available. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag indicator illuminated on the instrument panel. the dealer repaired the vehicle according to nhtsa campaign number: 12v527000 (air bags). when the contact picked up the vehicle, the air bag indicator was still illuminated. the contact stated that the dealer wanted to charge him for a repair that was included in the recall. the failure mileage was 111,000.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed were not available for an extended period of time. the dealer did not provide a specific date when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure. updated 4/16/15*cn updated 04/21/15*jb

Airbag warning light on even after completing the original recall m35. received letter from fca in february 2015 advising of need for r06/15v-046; now as of august 4/2015 the airbag light is still on. i phoned the local dealer who stated parts were still not available! what should i do to ensure my vehicle safety is not being compromised?

Tl* the contact owns a 2002 jeep grand cherokee. while driving at 65 mph, the air bag warning light illuminated intermittently. in addition, the contact stated that there was a loud warning chime. the vehicle was taken to a dealer, but was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 140,000.

Air bag light illuminated. dealer stated open recall for air bag module and front sensors. no parts available. we care driving an unsafe vehicle with no support from dealer. we need a safe vehicle to drive. dealer also denied recall for faulty fuel tank in event of rear collision. we have a check engine code directly related to fuel venting/purge system. dealer will not repair. in summary we have an unsafe vehicle that has 2 potential ways of causing bodily harm.

2002 jeep grand cherokee. consumer writes in regards to airbag light illuminated.*smd the consumer stated the air bag light illuminated two months after the vehicle was purchased. the air bag light was on the day, she test drove the vehicle. however, she was assured the issue would be fixed.

Tl* the contact owns a 2002 jeep grand cherokee. while driving approximately 35 mph, the air bag warning indicator illuminated. the failure occurred seventy times. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 150,056.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that after having the vehicle repaired under recall nhtsa campaign number: 12v527000 (air bags) the air bag warning light illuminated intermittently. the dealer and manufacturer were made aware of the failure. however, decline to offer an alternative remedy. the vehicle was not repaired. the failure mileage was 52,410.

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag recall under nhtsa campaign number:12v527000 (air bag) was remedied; however, the air bag warning indicator was still illuminated. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 120,000. updated 10/02/14*lj updated 03/10/2015 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa recall campaign: 12v527000 (air bags). the contact mentioned that the first notice was received in december of 2012 and a second notice was received in january of 2013. the manufacturer was contacted on numerous occasions where it was advised that the parts for the recall were not available. the dealer was unable to perform the recall repairs due to parts not being available. the contact had not experienced a failure. dr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 15v460000 (air bags) however, the remedy was unavailable for the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the failure. the approximate failure mileage was 124,500.

Took my vehicle to bill bryan chrysler in friutland park florida, after making appointment for saturday 5/10/14 at 8am, checked my vehicle in. my vehicle was service from 8am- 1130am air bag light was still on, new my gear shift, was cracked, i had siliconed it. now today 5/15/14 i am at work and i just notice that my emergency brake back cover was broke, now this i do not understand there was nothing wrong with my e-brake handle, i understand that this is a 2002 jeep grand cherokee, but i really don't think my vehicle should have been treated like that, i do know that there is a big problem here in the south, or maybe it's chrysler it's self but i really don't think a vehicle service, and a broken part after being returned to the customer, i do think that someone should have said something pertaining to the broken part, i would never have anything serviced by chrysler at all, the better business people should know how bill bryan chrysler in friutland park treats it's customers no matter weather it's a recall appointment or not. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact's vehicle was included in nhtsa campaign number: 12v527000 (air bags) and was taken to an authorized dealer, who performed the recall repair however, the air bag sensor warning light was illuminated. the contact stated tha the air bag warning light did not illuminate prior to the recall repair being performed. the vehicle was scheduled for a diagnostic test with an authorized dealer. the manufacturer was notified of the failure. the approximate failure mileage was 129,000.

2002 jeep grand cherokee. consumer writes in regards to a faulty air bag sensor. *smd the consumer stated the air bag illuminated back in 2011. he received a recall issue in june 2013. when he went to the dealer, he was informed the parts were not available. in february 2014, the parts arrived and the sensor was replaced. however, the light illuminated again 4 days later. the consumer returned to the dealer, and was informed the air bag sensor was bad and it needed to be replaced at a cost of$200.00. *jb

Tl- the contact owns a 2002 jeep grand cherokee. the contact stated that the passenger's side air bag warning light was constantly illuminated with or without a passenger occupying the seat. the vehicle was included in nhtsa campaign number: 12v527000 (air bags) and was repaired three times due to the recurring failure. the contact stated that the vehicle was still exhibiting the failure. the manufacturer was made aware of the issue. the failure and current mileages were unknown. kmj updated 6/27/14*cn updated 07/08/2014 *js

Nhtsa recall 12v-527 states that an electrical overstress condition could damage the occupant restraint control (orc) module, causing the air bag light to illuminate and possible air bag deployment. on april 23, 2014 the local chrysler dealer made a wiring change to address the recall notice, but the air bag light remained on. the local dealer claims that the air bag module is defective requiring approximately $450 to replace it. if the condition of the recall could cause damage to the orc module, why wasn't it included as part of the recall by chrysler? *tr

Rollover accident and no airbags deployed. left hand injured from the broken glass. unable to sleep due to the incident. recall was sent but the part was never in or issued prior to the crash. *tt

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag light illuminated. the vehicle was taken to the dealer where it was found that the air bag wiring harness needed to be replaced and was repaired under nhtsa campaign number 12v527000 (air bags). after the repair, the failure recurred. the manufacturer was not contacted about the failure. the failure mileage was not available. updated 07/15/14 ma the consumer stated the occupant restraint module needed to be replaced an was not covered under the recall. updated 07/18/2014 *js

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while driving at 45 mph, the air bag warning light illuminated. in addition, the contact stated that both turn signals functioned intermittently. the vehicle was taken to a dealer. the technician repaired the vehicle under nhtsa campaign number: 12v527000 (air bags). however, the failure recurred. the vehicle was then taken to an independent mechanic. the contact was unsure about what needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 15v046000 (air bags). the failure mileage was 111,568.

I called the jeep dealership in brooklyn park, mn, to schedule work related to the ocr module recall notice we received in the mail from chrysler. the jeep dealership stated they do not have the parts to perform this recall and do not know where we can go to have the work done. thus, per the written recall notice, we are completing this online complaint form. we would appreciate help to determine how we can get this recall work completed on our 2002 jeep. thank you in advance. *tr

My son was killed while he had his girlfriend drove my jeep. they ran into tree going appox.35 mph.the airbag did not go off on the passenger side and the seatbelt unlatched. he was the only one injured and died later that day. *tr