Problems with 2002 Jeep Grand Cherokee FUEL SYSTEM, GASOLINE

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that immediately after re-fueling, fuel spewed out of the filler neck. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel inlet valve was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 108,267.

See attached diagram. i was driver of car stopped at red light . jeep grand cherokee (vin # [xxx]) engine revved at high throttle, while btsi in park. the driver may be hard of hearing, may have been distracted to hear the noise or know comes from her car, may have had windows shut and been insulated from the sound, but she changed gear from park to drive as the tires were spinning as observed by witnesses who saw or heard those tires spinning while the car was in stationary position. jeep speed forward about 70 feet to rear-impact my car and crush the rear of car inward. it distorted frame from rear to front or car, and rear impact caused damage to front of car. prior to impact, my foot depressed hard on brake because i braced or stiffened hard for impact, when i heard the squeal of tires of stationary car nearby, and people leaving a carnival were nearby. after jeep crushed my car inward, it accelerated again against my car and my efforts keep the brake pedal down, and it propelled my car forward, and then continued on its path of destruction. it wrecked my car, itself, another car, and collided with a another two cars, it hit pedestrians, caused fatality, caused injuries, knocked down parking meters, skidded dozens of feet, broke off its front tires in chunks, skidded its metal rim because that was all that was left of the tire, skidded pieces of rubber of tire, and finally got stuck after last impact, while its engine revved and its tires spun, causing yaw scraping of tires on sidewalk. _police dept found the btsi defective, and the skid marks show that the brakes were ineffective or inoperable as jeep's engine continued to accelerate. jeep driver ran from it after it got stuck because she thought it would explode. the wheels stopped spinning when the motor got shut. sudden uncontrolled acceleration, ineffective braking, defective btsi ..updated 01/04/17 *bf information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated the recall under nhtsa campaign number: 12v527000 (air bags) had surpassed a reasonable time for repair. the dealer was contacted and stated that the parts were not available for repair. the manufacturer was not made aware of the failure. the contact also received a manufacturer recall for the fuel system and stated the parts for repair were not available either. the contact had not experienced a failure. the vehicle was not repaired. *tr

2002 jeep grand cherokee. consumer writes in regards to defective fuel tank design *tgw the consumer believed an urgent recall was needed to protect the 2.2 million drivers who own jeeps. *jb

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while refueling, fuel began to spill out of the fuel filler neck. the failure recurred whenever the vehicle was refueled. the vehicle was not taken to have the failure diagnosed. the manufacturer was notified and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number: 01v374000 (fuel system, gasoline:deliver). the vehicle was not repaired. the failure mileage was 180,000 and the current mileage was 186,000.

2002 grand cherokee jeep-fuel rail rusted and leaked fuel on exhaust manifold. caught it before a fire, replacing rail at a cost of approx $230 parts $200 labor. chrysler will not pay for repairs. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the check engine warning light illuminated. the vehicle was taken to the dealer where the failure was found in the natural vacuum leak detection pump. there was a recall related to failure, under nhtsa campaign id number: 02v032000 (component: fuel system, gasoline:delivery:hoses, lines/piping, and fittings). the manufacturer was made aware of the issue but advised the contact that the vin was not included in the recall. the current mileage was 238,465. the approximate failure mileage was 119,000. updated 8/9/12 *cn

I have read the recent news on the investigation into the grand cherokee gas tanks. both my wife and i own them. i have a 2001 and she has a 2002. i am very concerned over this as we both use these cars to take our daughter places. i worry about their safety. i recently changed the fuel filter on hers and until that time didn't even realize that the fuel tank is where it is or that it is made of plastic. it's apparent to me that they pose a serious risk, especially since one of the bolts on the rear sway bar is less than a quarter inch from the tank and could very easily puncture it in even a minor rear end crash. this is something you cannot ignore. there is obviously a reason they moved the tank after 2004. you have millions of ticking time bombs driving around. this could pose danger to the occupants of the vehicle that rear ends a jeep and to any by standards that try to assist in an accident situation. with the way the spare tire compartment is designed, there are a few holes that are covered with sealant that could act as a passage way for the flames, the sealant in both of our cars is old and brittle so it would offer very little resistance to anything. *tr

Tl* the contact owns a 2002 jeep grand cherokee. the contact received recall notifications for nhtsa campaign numbers: 06e011000 (fuel system, gasoline), 06e022000 (service brakes, hydraulic), and 12v527000 (air bags). the dealer stated that the parts needed to complete the repairs were not available. the contact received the recall notices months ago. the manufacturer was notified. the contact had not experienced a failure.

I am experiencing a major problem with my vehicle, 2002 jeep grand cherokee overland (manufacture date 10/01). nhtsa campaign id number 01v374000 clearly effects my vehicle, as i am experiencing the exact problem associated with that recall, however, daimler/chrysler refuses to honor the recall, claiming my vehicle is unaffected. if i fill the vehicle completely (until automatic shutoff), all the fuel in the filler neck leaks to the ground. if i fill the vehicle less than full (not up to the filler neck) no leakage. it is clearly the fuel inlet check valve and am clearly affected. not only is this a safety issue, which is main concern, but also a waste of fuel (and expense)and damage to the environment. in speaking with the representative at daimler/chrysler, they flatly refuse to honor the recall, claiming it is a warranty item, however, because it is out of warranty, i am responsible. *nm

I am experiencing a major problem with my vehicle, 2002 jeep grand cherokee overland (manufacture date 10/01). nhtsa campaign number 01v374000 clearly affects my vehicle, as i am experiencing the exact problem associated with that recall and fall within the specific dates of vehicles affected, however, daimler/chrysler refuses to honor the recall, claiming my vehicle is unaffected. if i fill the vehicle completely (until automatic shutoff), all the fuel in the filler neck leaks to the ground. if i fill the vehicle less than full (not up to the filler neck) no leakage occurs. it is clearly the uel inlet check valve and my vehicle is clearly affected. not only is this a safety issue (fire, or worse) which is the main concern, but also a waste of fuel (and expense) and is damaging to the environment. in speaking with the representative at daimler/chrysler, they flatly refuse to honor the existing recall, claiming it is a warranty item, however, because the vehicle is out of warranty, i am responsible. *nm

I have a 2002 jeep grand cherokee laredo, manufactured 8-2001. in november 2004, the car began to have a hard start to it. the longer the car sat, the longer it took to start it. sometimes the cranking went on for about 10 seconds. it would do this for 2-3 weeks and then stop for 2-3 weeks and then repeat the cycle. the check engine light came on and the mesage was 341: meaning camshaft sensor malfunction. it is involved in relaying power to the engine and, if it failed, could result in loss of power while in motion. i spent $220 to have it fixed. however, the hard start still continued. i went to a jeep dealership where they told me, without a doubt, that it was the fuel pump. i asked them how in 3 minutes they could know that. they told me that there has been a really high failure rate of the fuel pump model which was installed in my car. they told me that it has been a persistent problem in grand cherokees in years 1999-2003. i asked why they had not issued a recall or investigatioin and the service assistant told me that the cost to replace these fuel pumps would be exhorbitant if done across a mass scale. however, he was more than happy to give me a $550 bill to have the fuel pump replaced. i had no choice but to pay it because, at some point, it would fail altogether resulting in an inoperable vehicle. my complaint is this: if they are aware of a serious fuel system failure that is widespread and they refuse to publicly acknowledge this fuel system failure, is there something that nhtsa can do? i also want to report this fuel system failure in this complaint.*ak

Consumer noticed that plastic fuel line injection system was leaking gasoline, and causing vehicle to stall. vehicle was towed to the dealership, floor manager indicated vehicle was designed not to use ethanol gas. also, floor manager indicated those vehicle shouldn't be drivenin arizona, california, or other places where they use ethanol. *ak

Gas cap failure. engine warning light comes on. returned car to dealer to have engine light turned off. replaced gas cap at $45 cost. *jb

Whenever the consumer attempted to fuel the vehicle fuel spilled onto the ground. there were recalls on the fuel filler neck and the canister assembly. the recalls have been repaired, but the problem still persists. dealer explained that they were obligated to make the repairs once, then consumer has to pay for any other repairs. *ak

While driving at approximately 70mph on expressway, fuel line became detatched causing engine to fail. fuel line failed without warning and was not a result of any mechanical damage. failure of fuel line resulted in a large fuel spill underneath vehicle which had been driven for past 15 hours on a trip from florida to illinois. we had a concern that fuel spill could have ignited from heated components of the vehicle's undercarriage. dt

02 v 032 000/fmvss 301/orvr: dealer, delucas chrysler plymouth jeep in bedford, oh. phone# 440/232-0880 was unable to honor recall because no parts available. feel free to provide any further information.*ak

Nhtsa recall 02-v-032-000/ manufacturer's recall a10. vehicle was taken for recall repairs, and parts were not available. there was a concern of how long the wait would be to get the necessary parts, could ignite a fire .*ak

Nhtsa recall 02 v 032 000 / manufacturer's recall a10/fmvss 301/orvr: consumer unable to get dealer: jim riehl's chrysler, jeep; warren, mi; phone# 580/979-8700)to honor recall due to no parts available. feel free to provide any further information.*ak

Nhtsa recall 02v032000/ manufacturer's recall a10. got recall notice,called dealer to make an appointment. dealer stated had to order parts. when consumer went to dealer,dealer stated parts were on backorder. please add vin. *ak

Nhtsa recall id 02-v-032-000/manufacturer's recall a10. consumer received recall notice in the beginning of january 2002, and parts were still not available.*ak consumer states that it took 2 months to get the parts to fix the recall problem, during that time, gas splashed every time he filled the tank. *yd

Consumer had received recall 02v032000 for fuel tank assembly, dealership had no parts available. fields jeep, address 670 frontate road ste 847 446 5100 donna replaced part of fuel assembly.*ak dealer stated on several occasions that consumer would be informed when parts were in, however, consumer has never received notification to this date, consumer received another recall notice, but recall repairs were never performed. *tt

Nhtsa recall 01v374000/ manufacturer's recall a06. got recall notice,called dealer to make an appointment. dealer stated had to order parts. when consumer went to dealer,dealer stated parts were on backorder. please add vin. *ak

Recall 02 v 032 000/fmvss 301/orvr: dealer: deluca chrysler plymouth jeep inc; bedford, oh; phone# 440/232-0880 was unable to honor recall due to no parts being available. feel free to provide any further information.*ak