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Problems with 2020 Jeep Gladiator STEERING

On average, the 2020 Jeep Gladiator starts to “feel” problems with the STEERING and its various aspects after 1 288 miles.

Recently reported STEERING problems on 2020 Jeep Gladiator

Death wobble. when driving at speeds of 65+ mph when the weather is below 38f, if my jeep hits a significant bump in the road the steering wheel begins to violently shake as does the rest of the vehicle. it stops after i reduce my speed to below 55mph.

Went on a 100 mile trip and was exhausted when i returned home from trying to keep it between the lines. it wandered all the time.

While in motion and increasingly noticeable as speed increases there is a dead spot in the steering. the input of the steering wheel does not correspond to the movement in the tires as observed from testing steering wheel movement and monitoring the tire movement. the vehicle has been checked twice by the dealership. the first time the drag link was replaced with no noticeable improvement. the second time the vehicle was deemed to be operating as expected. after replacing the drag link the dead spot moved entirely to the right side. when the steering wheel is straight, movement to the left is immediately responsive. movement to the right has about a 2 inch dead zone. the symptom can be observed in this video: https://youtu.be/-pjqtfgv4uc the problem is most likely in the steering box as the input to the steering box is not matching the output into the steering components. having driven other gladiators without this issue and heard from numerous other owners about having responsive steering, this issue should not be described as normal operation.

The steering on my vehicle drifts within the lane and is very difficult to operate. the dealer said it is a combination of electric and mechanical steering which is sensitive. dealer said repair for this issue at this time. waiting for a software update.

Today is the first time i've taken my new jeep gladiator on the freeway. it has only 259 miles. i never noticed any steering problem while driving in town, but at higher speeds on the freeway i was constantly correcting to stay in the center of my lane. i agree with the many other steering complaints that there has to be a fix. i felt very uncomfortable driving like this.

The so called death wobble while driving under normal conditions....dry pavement at speeds between 60/65 mph on both city streets and highways ....it happens quite often...this vehicle has only 4000 miles

My jeep gladiator requires constant correction while driving and seems to have a ~1 inch dead spot from center before the wheels react which seems to allow it to also wander from left to right slightly and does not want to come back to center. it is more apparent at higher speeds and requires you to constantly over-correct to keep it center on a straight road. i scheduled a service and they could not find anything wrong but after i returned to pick up my jeep a asked the service manager to take a quick drive with me and i would show him the issue. after driving mine we also drove another one from the new lot and it seemed to have the same dead-zone/play in the steering that mine did. the service manager agreed that he could tell there was some sort of issue but that they do not have a fix for it at this time. this is unacceptable for a brand new $55k+ vehicle. i have also noticed that the steering box seems to actually move slightly while looking at it while the steering wheel is being turned. this issue needs to be resolved quickly as i am not the only one complaining of this. fca needs to do something about it asap.

Steering is loose. needs to be corrected every 2-3 seconds at highway speeds. windy conditions much worse. not safe to drive. not fun to drive. continually wanders. vehicle two weeks old. factory stock.

Loose steering, there is a dead spot in the steering where you have to continually self correct to stay in a straight line.

My 2020 jeep gladiator requires constant micro corrections from 35 mph and above, even more noticeable at highway speeds of 50+. aprox 1 inch or more dead spot in steering before i get a reaction to the wheels. i scheduled a service appointment for 12/9 and from what i have been told my dealer is that jeep has no fix for this problem , they have filed a case with fca. i personally wanted it documented with the nhtsa, to force fca to fix this problem, before some one is seriously injured or killed . vehicle currently only has 1500 miles. unacceptable for a $45k+ vehicle

Loose feel in steering at highway speeds. vehicle wanders excessively requiring constant steering wheel correction.

At speeds of 65+ mph. irregularities in the road surface cause the vehicle to swerve randomly toward the ditch or the other lane. holding a single lane is near impossible.

Steering drifts, requiring constant corrections. the vehicle drifts right and left at road speeds (highway and city roads) i have already had one 'near miss'. this is a public danger.

The steering on this jeep has a 1-1.5" play on either side of driving straight and wanders all over the road.. it takes some serious effort to keep it driving straight.

Steering issues - large dead spot in steering that makes it extremely dangerous to drive. my wife won't even drive the vehicle as it scares here at highway speeds. around town the dead spot is smaller - still a work out to keep straight, but very dangerous at highway speeds. the truck wanders all over and you have to constantly correct. cross winds are even worse as you have to cross the gap of the dead zone when the gust stops before controlling the steering. took in to the dealer last week - they checked it all over, found nothing wrong underneath - told me that +/- half an inch dead spot is in spec. problem is that on a rack in the shop, the dead spot is smaller (while a whole inch in play is still a lot and should be unacceptable for any car made in the last couple decades). on real world driving conditions, there is resistance from the road, so the dead spot is a little larger. go faster, like the 75 and 80mph roads in texas, the dead spot is huge. at highway speeds it looks similar or worse than this video - https://www.youtube.com/watch?time_continue=6&v=q8tfehcotjq&feature=emb_logo will be taking it to another dealer and another until resolved - not safe to drive on highway - and compared to our other jeep - the steering in that is tight and responsive - so this is an issue that can be resolved if jeep wants to resolve. many other videos were posted, looks like many taken down now. something isn't right in the steering box - too much slop - need engineering to put out a fix as service shops at dealers have no guidance to fix, and will just keep saying it's a jeep thing (but not all jeeps have this issue and not all gladiators have this issue, which means it can be fixed).

The steering has too much play before actually turning to either left or right. this is very noticeable at highway speeds. this makes the truck wander having to correct it constantly and when hitting the brakes it makes the truck pull to either side. i have been near hitting other cars and constantly correcting the wheel to stay in lane. this is very dangerous. i owned a jl that had the same issue until the dampner recall was done. the dealer tells me is a jeep thing and i know no dangerous behavior is a jeep thing.

When driving straight on a highway, the steering requires constant corrections. the steering wheel must constantly turn left or right to maintain a straight heading. tight highway driving can be very dangerous.

Tl* the contact owns a 2020 jeep gladiator. while driving various speeds, the steering wheel became very loose. the vehicle was taken to martin swanty chrysler dodge jeep ram (2640 e andy devine ave, kingman, az 86401), but the cause of the failure was not determined. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 10,000. *ln*jb

Excessive play in the steering wheel. vehicle requires approximately 2 to 3 inches of movement before the front tires react. this creates an unsafe driving characteristic with unexpected movement while driving and difficulty to maintain lane.

Vehicle tends to wander all over the road, needing constant correction driving down straight roads at any speed. it acts like a vehicle that has a worn out steering linkage/box. i haven't had a car/truck do this since i owned a 20 yr old chevy truck 40 years ago. this youtube video exactly shows the issue https://www.youtube.com/watch?v=tfoyzfep0ka. there is apparently an updated steering box fca isn't telling customers about.

There seems to be a dead zone at center of the steering. i can move the steering wheel to the left approx. 1 inch and to the right approx. 1 inch and nothing happens. the jeep doesn't turn in either direction until you get past the dead zone. this seems to cause an over steer issue while moving down the road at speed. it can become very dangerous. the steering will do this while moving at any speed and also while sitting still in the park position.

My 2020 jeep gladiator wanders off the road i have to keep trying to stay in lane. when i came to the red light stop the other driver asked me if i was ok basically thinking i was drunk driving. took it to the dealer service and they said its normal with jeeps. i know something is terribly wrong with this car so i searched jeep gladiator forum and others are also complaining about the same issue. some have even stated they almost got in a car crash. plz do something about this

The gladiator is pulling to the right more than it should when driving on the highway. drove another one and it does the same. the dealership tried to resolve the issue but cannot fix it. chrysler said they cannot fix it at this time and is aware of the issue.

The dead spot in the steering box makes the truck wander the road like a wet noodle, requiring constant input & dangerous over correction to stay in own lane. this is at any speed, city street or highway, turning & trying to drive straight. the one i test drove while mine was on the alignment rack was completely normal and safe to drive. no 'loose steering' in that gladiator. when driving snow covered roads i can't tell if the front is sliding or not. this is dangerous to drive. it is not a jeep thing! this has been an issue since i took delivery and i have not modified any drivetrain/suspension parts. lowering the tire pressure gives a better road feel, but in no way fixes the loose play. simply put...what goes into the steering box via the steering wheel/shaft, does not come out of the output side of the steering box without a serious delay to eventually put enough pressure to turn.*dt *tr tag/state (xxx) vin (xxxxxx) ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

Steering seems to wander. constant correction needed. inquired and have been told 'it's a jeep thing' to which i would say my other jeep does not drive like this. most noticeably on highway speeds

The vehicle has a steering issue when driving at highway speeds. it has to be constantly turned to keep in a straight path. it wonders uncontrollably without constant adjustments from the driver. this is a safety issue to me because it's easy to get out of your lane if your not constantly focused on the road. you can't take your eyes off the road for even a split second.

The steering box has an unacceptable amount of play according to 49 cfr 570.60 - steering system. it has more than 2 inches (1 to each side) of play and requires constant adjustment to keep the vehicle going straight. fca has revised the steering box 5 times so far and is attempting to mask it with a steering damper which does not do anything for the lash being out of spec for the vehicle.

Vehicle has excessive play in steering and constantly wonders on the road. excessive play is exhausting while taking long trips as it requires constant adjustment on the road to correct. contacted dealer, jimmy britt chrysler dodge jeep in dublin georgia and was told "jeeps do that you have to get familiar with it". i have had many vehicles in my lifetime and none have been this hard to keep on the road. this happens in the city as well as the highway..

Excessive play in steering wheel which results in the vehicle wandering at highway speeds.

Tl* the contact owns a 2020 jeep gladiator. the contact stated that while driving at speeds above 50 mph, the vehicle would drift out of the lane and the steering would not immediately respond when turning the steering wheel making the steering very unstable. the vehicle was taken back to the local dealer lithea dodge (2121 mlk jr. blvd eugene or) who was unable to identify the failure and indicated that the vehicle had operated as normal. the manufacturer) was notified of the failure. the failure mileage was 8.

Bought vehicle new early september did not notice issue during road test which was mostly at slower speeds due to traffic. after purchasing and driving on highway immediately noticed there was an issue and went online to discover i was not alone with the loose steering. not my first jeep and ive purchased more than the average joe in the past and never had an issue like this one. my daughter will not even drive it because it scares her. the steering at highway speeds is where its at its worst and you constantly have to be correcting to stay inlane. if its really windy people think theres something wrong with you. it is a safety hazard for any how claims they have it.jeep is telling people its a jeep thing and theres nothing wrong.

My gladiator steering is not able to track straight. and there is constant play at all speeds. it has been to the dealer 3 times for repair and dealer has been unsuccessful at fixing steering play. my truck was out of alignment from the day i purchased it, chrysler escalated my case and then a notice saying my case has been closed. and there is no resolve for my steering issue.my next step is to discuss with lemon law attorney.

2020 gladiator purchased august 30. have been to the dealer every week since to discuss steering free play and wandering on the road. i was told it was manually adjusted and aligned and that is all they can do. then told, when i asked for documentation/service records (which took 7 weeks to get) they said nothing was done because fca has not given them any information. tried another dealer. they agree, steering is loose, but have no tsb from fca so there is nothing they can do. this will be very tricky to drive on slippery michigan roads. this is unacceptable in a new jeep or any new product.

My gladiator needs constant steering correction to go straight. steering is loose and the gladiator is constantly wandering right to left.

Jeep has loose steering going straight down a road . been to two dealer to have corrected and neither could correct ! very uncomfortable with this condition !

The jeep wanders at highway speeds without moving the steering wheel. i have to constantly make corrections just to stay in my lane and out of other lanes of traffic. seems super squirrely when there are higher winds. also, there seems to be a lot of play in the steering wheel meaning that i can turn the wheel an inch/inch and a half and the truck will not respond while driving at say 45mph. not a very fun driving experience especially on longer trips. wife refuses to drive it. i've heard of other people having the same problems and complaining to dealerships, but dealerships say, "it's a jeep and it's supposed to drive this way." very unsafe and it'll be a shame when people start dying from this issue because fca didn't want to fix this.

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