The problem is a smudge on the drivers side at eye level when the wipers returned to the original position. we replaced the wipers first with the most expensive we could find and that did not fix the issue so that is when the dealership benny boyd of lampasis replaced the windshield under warranty. this did not fix the problem but it did became worse with the new windshield and now there were streaks, so we brought it back and they replaced the expensive wipers with oem wipers and still it did the same. we were advised by our service manager christopher weir to call chrysler @ 800-992-1997 and start a star case, the case number is or was 58366091. the case opened and supposedly looked into by some engineers per the conversation of the case manager @ chrysler. the response we received back from the case manger was that it was the characteristic for this vehicle????? i am providing a url for the jeep forum with other customers with the same complaint. https://jeepcherokeeclub.com/4-2014-jeep-cherokee-general-discussion/201777-windshield-wiper-streaking.html?amp=1. jeepcherokeeclub.com
The problem is a smudge on the drivers side at eye level when the wipers returned to the original position. we replaced the wipers first with the most expensive we could find and that did not fix the issue so that is when the dealership benny boyd of lampasis replaced the windshield under warranty. this did not fix the problem but it did became worse with the new windshield and now there were streaks, so we brought it back and they replaced the expensive wipers with oem wipers and still it did the same. we were advised by our service manager christopher weir to call chrysler @ 800-992-1997 and start a star case, the case number is or was 58366091. the case opened and supposedly looked into by some engineers per the conversation of the case manager @ chrysler. the response we received back from the case manger was that it was the characteristic for this vehicle????? i am providing a url for the jeep forum with other customers with the same complaint. https://jeepcherokeeclub.com/4-2014-jeep-cherokee-general-discussion/201777-windshield-wiper-streaking.html?amp=1. jeepcherokeeclub.com
Visibility distorted in rainy conditions due to insufficient windshield wipers and or coating on glass. visibility directly in front of me when driving gets distorted with minimal rainfall causing a dangerous driving condition. using no windshield wipers is better than having them on. issue occurred since date of delivery (11/30/2018) and became more noticeable recently due to weather changes. issue occurs both when in motion or stand still on all road types.
There is a delamination of the windsheild on the edges causing reduced visibility blurring and distorting objects in view. thus has been seen on 3 2019 jeep cherokees produced in late 2018.