We have classified the 144 complaints from 2015 Jeep Cherokee about ELECTRICAL SYSTEM into the following categories.
Since 2015 when the jeep was purchased i have had several times when the rpms would go up to 3 or 4 and i was not accelerating the gas when it happened. it acted like transmission problems . the jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. on saturday february 8th 2020 i parked the car in a parking lot and returned 3 hours later to a car that would not start , lights would work and the battery appeared dead. i got a hotshot to try to start the car. it did start but there was no power steering , no power brakes, the engine was running rough and the lights were clicking off and on. the code stated service transmission restart in park with vehicle at zero speed. and would change to service park brake. when i turned off the car it would turn on again and it was towed to the jeep dealer and they will look at it on monday feb, 10th. i will know more at that time.
Service shifter notification keeps coming on.
While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... the first time i was driving 65mph on the freeway and it shut off. luckily there was no one on the road, i was able to coast to a stop, shift to park, and restart the engine... it proceeded to happen multiple times, no matter how fast i was driving.
Driving along, "service transmission" light came on. at the next red light, when i proceeded to go, engine revved up and the car moved extremely slow like it wasn't in gear. this happen every time i stopped and started on the return home and the light went out. i drove it again and the same thing happen. had it serviced at dealer and they said it was a short in wiring harness that goes to the transmission control module. see code s55 pertaining to transmission may shift unexpectedly to neutral. 2014 & 2015 jeep cherokee dated aug. 6, 2106.
I was leaving my neighborhood yesterday morning when my jeep shut off without any warning or check engine lights and would not start. thankfully i was still close to home and was able to go home in neutral! what if i were on the highway? or in the middle of an intersection! the screen said to put vehicle in park. the radio and lights still work but it does not start. i am financing this jeep and have had it for 8 months from a dealership. i dont have an extended waranty and i dont know how to handle this... i looked up on carcomplaints.com and found identical complaints to mine of theyre new jeeps just shutting off mid drive. this needs to ba addressed. im terrified of this car.
Tl* the contact owns a 2015 jeep cherokee. while driving various speeds and while the vehicle was stopped, it would suddenly turn off. the contact had to wait before the vehicle could be restarted. the contact called gator chrysler dodge jeep ram (located at 840 s harbor city blvd, melbourne, fl 32901, 321-724-6611) and was informed that the vehicle was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. the failure mileage was approximately 57,000.
I purchased vehicle november 2018 and have recently noticed as of december 2019 my vehicle would stall, shift, and cut off in the middle of driving which very dangerous not only to myself, kids, and others around me in traffic.
Tl* the contact owns a 2015 jeep cherokee. while reversing out of the driveway, the gear failed to engage properly. there were no warning indicators illuminated. the vehicle was taken to bill luke chrysler jeep dodge ram (2425 w camelback rd, phoenix, az 85015, (602) 249-1234) where it was diagnosed that the battery terminal and fuse box failed. the vehicle was repaired; however, the failure recurred multiple times. the manufacturer stated that the vin was not included in nhtsa campaign number: 16v529000 (power train). the failure mileage was 77,000.
Shuts off after starting, display screen blacks out and radio doesn't work, engine light and brake lights come on and off. heat and air conditioning settings keep resetting to halfway between hot and cold. shuts off and slams into park or neutral. gears drop heavily when shifting from park to drive. computer keeps resetting. these things usually occur after starting and pulling away. you need to stop and restart the jeep. these things have also occurred at 65mph. this has steadily been getting worse over the last 4 months.
Since purchasing 2015 jeep cherokee it has been more at the dealers than my home. it has been a nightmare, problems with transmission, sensors, and radio etc. it has been replaced numerous times for substantial defects and it continues to do so. this falls under the lemon law. it's getting to the point i am seeking an attorney, if my warranty is not extended and this is not fix at no charge to me. last night the jeep stop in the middle of the freeway almost caused an accident with warnings of (shift to p then desired gear) and service airbag system. this is my life you are playing with, for you're on going defects. i am a loyal jeep customer. i have a jeep wrangler, jeep compass and sebring chrysler. all i am asking is for my piece of mind and not worry about paying for anything when i have a defected and it's not safe to drive. please respond and solved this problem asap. thanks again and have a bless day.
Tl* the contact owns a 2015 jeep cherokee. while attempting to make a turn, the vehicle stalled without warning. the contact was able to restart the vehicle. the contact stated that the failure occurred three times. the vehicle was not diagnosed or repaired. stevens creek chrysler jeep dodge ram (4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted by phone and a diagnostic appointment was scheduled. the manufacturer was notified. the approximate failure mileage was 30,000.
I was driving down the freeway when another driver alerted me there was a small fire coming from under my car. i pulled over into an empty lot and when i looked under the car i saw flames from under the vehicle. i stepped back and within minutes the entire front engine was consumed with flames.
April, 2019: every thing on the dash lit up. car started to roll and we had to jump out of the car to stop it. it wouldn't go into park, but parking brake worked for a while. car wouldn't turn off, locks wouldn't work. nothing worked. towed to dealer with jeep on the whole way. a 18 month old child was with us. dangerous. repair did a tcm fix and said this was a catastrophic event that would not happen again. october 2, 2019. pushed the start button ' car started but couldn't push down on brake. couldn't move out of park. would turn it off and it would turn right back on. had it towed to dealer - have not heard back. in addition have had transmission issues for last two years. car lurches when going around 30 mph, stalls a bit when just starting out driving from a stopped position
Tl* the contact owns a 2015 jeep cherokee. while driving 35 mph, the check engine indicator illuminated. two days after the failure, the service shifter indicator illuminated. the contact mentioned that the gear selector lights illuminated red. when the vehicle was restarted, the vehicle operated normally. the contact also mentioned that the key fob needed to be replaced twice. the vehicle was taken to griffis motors, inc. (1012 holland ave, philadelphia, ms 39350, (601) 656-4244). the vehicle was not diagnosed, but the contact was informed that the thermostat may need to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 103,000.
Car has been stutter starting. once it finally starts i get an error code that says service park breaks service transmission. then when putting jeep into gear the transmission will shift hard and you can feel the car jerk and hear a clunking sound. once you stop and turn the car off and back on a couple of times the error messages will go away and jeep will drive normally. two days ago jeep had been driving normal. i stopped to get gas. after filling my tank i returned to the car to start it and the car would not start after inserting and turning the key i would not get a click or nothing. i also had no lights, not on the dash or out side of the car. after trying to jump start the car unsuccessfully i ended up having the car towed home. once home the battery was removed and taken to be tested. i was told the battery was bad so i replaced the battery and jeep started up fine however after starting i received the error message service park break and jeep again would shift really hard. error message went away jeep started ro drive ...