4/14/15 vehicle purchased from carmax. problem: brakes do not work when pushed all the way to the floor first brake failure (4/15/15) two days after purchase, brakes failed at approx. 6pm under clear weather/good road conditions, while traveling north on vermont ave. in gardena, ca at approx. 10 mph. the qx56 hit a dodge stratus stopped at a red light. the stratus driver was injured and subsequently required medical treatment. the qx56 was returned to carmax for repair, but carmax said they could not recreate the brake failure. the vehicle was towed to infiniti and an engineer was sent out to pull the black (recorder) box. to date, we have not received the report of findings. infiniti said they checked the brakes and that the vehicle was safe to drive. second and subsequent brake failures (5/16/15) brakes failed several times while traveling west on the 10 fwy and south on the 605 fwy from west covina to cerritos, ca. in traffic at approx. 40-45 mph under clear weather/good road conditions at 1:15p.m., 1:35 p.m., etc. 4 adults were in the car. impact was avoided with the car in front by pulling the infiniti onto the freeway shoulder after occurrence, the qx56 was driven directly to infiniti cerritos (11011 e. south street, cerritos, ca 90703). the brake condition is being analyzed. the contact person is [xxx] another qx56 vehicle complaint for the same year, make, model, and identical brake failure problems was reported on carcomplaints.com at can be found at the following link: www.carcomplaints.com/infiniti/qx56/2013/brakes/brake_pedal_goes_all_the_way_to_the_floor.shtm. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
On two separate occasions within two days, the brake pedal went completely to the floor. in the first instance, i was already at a complete stop with my foot on the brake pedal when it suddenly collapsed all the way to the floor. in the second instance, as soon as i came to a complete stop, the brake pedal collapsed all the way to the floor. i am now afraid to drive the car, for fear it will occur again when i am not completely stopped, and i will have no braking ability. the infiniti dealer has inspected the car, claims nothing is wrong, and they were unable to replicate the problem. the car has been sitting at the dealer for over a week awaiting an inspection by a representative from infiniti consumer affairs. the problem seems very similar to a problem experienced on earlier model years, when the booster cylinder malfunctioned. clearly, there is some sort of problem with the brake hydraulics...