I purchased my 2011 infiniti qx56in january of 2015 with 36,6036 miles on it. i take excellent care of my vehicle mechanically and cleanliness. on august 17th, 2019 my back a frame and other rear suspension broke due to corrosion and the metal split apart. my under carriage also looks like and old car. my car is washed twice a week even in the winter to remove the salt. this is not covered under any of my warranties. it is going to cost me $5,200.00 to make this repair. i had two chevy suburbans that i put 295,000 miles on and sold them to friends and they are still driving them with no issues like this. i will never buy a infiniti again! i noticed this when i was approaching the back of my vehicle after playing hockey. so it must have happened after i parked the car.
I purchased this vehicle from a reputable infinity dealership on january 31,2013 with 41,669 miles,and i also purchased the extended elite protection program warranty for 5 years for $4,978.00.on may 5th, 2015, i brought this vehicle in for a state inspection sticker, which was rejected because my rear tires were worn out badly with only 15,725 miles on them.these were top-of -the-line michelin ltx with a warranty of 70,000 miles.i brought this suv into the infinity dealership where it was purchased and they stated that the rear cambers were corroded and rear tows were frozen, and i had to replace the complete rear suspension. none of this was covered on my elite protection warranty.the amount of corrosion underneath this vehicle is astounding, it looks worse than a 20 year-old vehicle.the price of this work was $2,000.00, additionally my new rear tires were $592.80.not what i expected from a high-end luxury suv, i previously owned 2 nissan pathfinders with no issues. my vehicle was manufactured in may, 2010, and i realize that there were 2 similar recalls # 10e019000,(safety recall began on july 12, 2010) and a second recall # 10v208000,(safety recall began on may 20, 2010) which states that nissan was recalling 2004-2010 qx 56 vehicles due to faulty front and/or rear lower control arms in the vehicle's suspension systems.(vehicles sold between november 25, 2009 and may 14, 2010.) my vehicle was manufactured in may, 2010.i also saw on this website a complaint filed on 11/10/2014, nhtsa id number 10653767; concerning the suspension of their 2010 qx 56 vehicle. it is exactly the issue i had with my qx 56, and i believe that my vehicle should be included in this recall. i had contacted infinity corporation concerning this issue on july 1, 2015, but they did not think these were excruating issues and declined my complaint. ( my case # 19302823 with infinity corporation.)
When driving 40-70 mph and hitting any road irregularities (offsets in pavement at bridges, old to new pavement, man hole covers, road patches) the vehicle back end skips sideways with a loss of control. the vehicle will start to head into the next lane and needs to be steered in the opposite direction to correct it. we do not feel safe driving it. others in the car have said they have never experienced anything like it. dealership is telling us this is normal. vehicle is under warranty and we can't get resolution to this. *tr
Our 2011 infiniti qx56 cannot be properly controlled at speed when any rough pavement, pot hole, bridge connection joints, or similar is ran over. the vehicle shakes violently with little if any control by the driver. on numerous occasions the vehicle drifts out of the lane. no accidents have ever occurred but at least three near misses on interstate driving have occurred. at highway speeds it is scary and quite dangerous. *tr