Tl* the contact owns a 2017 infiniti q60. while driving 50 mph, the steering wheel became difficult to turn and the vehicle decelerated. the contact was able to park in a nearby parking lot. the vehicle was not drivable and was towed to infiniti of las vegas (located at 5555 w sahara ave, las vegas, nv 89146, (702) 829-5975) where it was diagnosed that the timing belt needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 12,000.
The vehicle is very new- only 7000 miles on it. i was driving on a major interstate at approximately 60 mph when the vehicle suddenly shut down. the engine just shut off and no power. the engine shut down while we were travelling on a highway!! there were children in the car, and luckily i was able to pull to the shoulder without being struck. needless to say it was a very dangerous situation- we could have been killed. the car then would not start. we had 3/4 tank of fuel. it required to be towed to the dealer , pepe infiniti in white plains, ny. the dealer has had the vehicle over a week and has not been able to determine what happened. they state that the fuel was tested for contaminants but came back clean. now they want to give the vehicle back saying that they dont know what happened but "maybe" it was the fuel. really? they had fuel tested and it was fine. i think they and the manufacturer are covering this up to avoid widespread problems. how can they not determine the problem? if this happens again we can potentially be killed!! what about the other vehicles pout there? what if it happens to them? something needs to be done- this needs to be investigated!!
While driving on an interstate highway at 70 mph, the engine turned off without warning. the eco-mode lights came on with "system failure" warning. i was able to coast into the breakdown lane. the car would not restart right away. after working with the tow truck driver, we were able to get the car started after about one hour. i did not feel safe driving the car so it was towed to my home. the next morning, it was towed to the dealer for repairs. they contacted infiniti's tech line and was told this is a known issue and they are working on a fix. to avoid this happening again, they recommend keeping the gas tank above 50% full. they do not have an eta for the fix. i have contacted infiniti consumer affairs and they could not tell me anything more. i feel the vehicle is not safe to drive. i have attached the repair order from infiniti.