First instance: while driving on the highway going 60mph my car powered down, preventing me from controlling the car. the gauges and lights inside the car went dark and mph went to 0. i lost electrical power and after 1 minute the car is back to normal. second instance: as i was pulling into a driveway and went over a bump the car lost power and powered down, i naturally pressed the gas before i understood what was wrong, the car powers back up as i'm pressing the gas and caused me to almost hit another car.
My power steering belt snapped off. prior to that, my brake pedal was loose enough to move it up and down roughly a 1/4 of an inch with my foot. the only way to engage the cruise control was to hold the brake pedal up with my foot, then in order to keep the cruise control engaged was to keep holding the brake pedal up with my foot because it would sense that the driver slightly tapped the brake pedal to disengage it if i stopped holding it up manually. i had to have the brake pedal bolt tightened. it has happened again and i can't reach the bolt, so i have to pay to have it fixed again along with the other issues. the other issue is my a/c blend door is not operating, which is causing the two driver side a/c vents to blow warm air out of them while ever other vent blows ice cold . not fun in these incredibly hot and humid georgia summers.
During 20 degree f, i drove my car with no issues to a retail store, parked it in a parking lot. after shopping, returned to my car & started it up, put in reverse, started backing up, then several malfunction lights lit up on the car's dash & the steering wheel locked all of a sudden. i could not turn the steering wheel. i could only move the car forward & backward & this is all while the car is powered on. i had to have the car towed to the dealership. in past history, there has been 2 other steering recalls (electric power assist system & adaptive steering parts) on this same make/model,& year. the dealership service team told me on 1/22/19 & the issue with my car was the chassis control module (the brain of the steering wheel) & a lane departure malfunction & the cost of repair is $1600 (not covered) despite i have an extended warranty. the chassis control module as the brain of the steering wheel clearly relates to the previous steering recalls (electric power assist system & adaptive steering parts) along with the lane departure malfunction as diagnosed by infiniti dealer in suitland, maryland. the description of the previous 2 recalls (electric power assist system & adaptive steering parts) say that in freezing climates, the engine compartment reaches freezing, disabling the power steering system, resulting in a loss of steering, increasing risk of crash. as diagnosed by infiniti, definitely the chassis control module & even the lane departure technology parts have not been included in the previous steering recalls & should have been. please issue steering recalls for the chassis control module and lane departure malfunction parts or just the entire steering system. infiniti is fixing my car at no charge to me after i told them about the related previous steering recalls. per the internet, many people have experienced this with this car model. danger!!
During 20 degree f, i drove my car with no issues to a retail store, parked it in a parking lot. after shopping, returned to my car & started it up, put in reverse, started backing up, then several malfunction lights lit up on the car's dash & the steering wheel locked all of a sudden. i could not turn the steering wheel. i could only move the car forward & backward & this is all while the car is powered on. i had to have the car towed to the dealership. in past history, there has been 2 other steering recalls (electric power assist system & adaptive steering parts) on this same make/model,& year. the dealership service team told me on 1/22/19 & the issue with my car was the chassis control module (the brain of the steering wheel) & a lane departure malfunction & the cost of repair is $1600 (not covered) despite i have an extended warranty. the chassis control module as the brain of the steering wheel clearly relates to the previous steering recalls (electric power assist system & adaptive steering parts) along with the lane departure malfunction as diagnosed by infiniti dealer in suitland, maryland. the description of the previous 2 recalls (electric power assist system & adaptive steering parts) say that in freezing climates, the engine compartment reaches freezing, disabling the power steering system, resulting in a loss of steering, increasing risk of crash. as diagnosed by infiniti, definitely the chassis control module & even the lane departure technology parts have not been included in the previous steering recalls & should have been. please issue steering recalls for the chassis control module and lane departure malfunction parts or just the entire steering system. infiniti is fixing my car at no charge to me after i told them about the related previous steering recalls. per the internet, many people have experienced this with this car model. danger!!
On several occasions while driving my car, it has locked up on me. i have taken the car back to the dealership three times for this same issue. the last time i took it in because my car locked up on me after coming off an highway and i was hit by another car. i took it back to infiniti who claimed they could not duplicate this issue. even though i pointed them to scores and scores of similar issues being reported on the internet. infiniti's response was "anyone can write anything on the internet". i thought this comment was insensitive and downright ridiculous. even though anyone can write anything on the internet, most people would not get on the internet to complain about a problem with their car that was not true - what would they get out of it??infiniti's cavalier attitude has shocked me since my family have bought five infinitis from them over the years and have never had these types of complaint. additionally this type of issue could kill folks! is infiniti trying to balance lives against a recall that's needed......i am shocked and apalled!!!!!!!!!!!!
I live in a one family house with an attached garage. my wife parked the car,with 1/3 of a tank of gas,in our garage about 6:30 pm on august 17. she thought she had pushed the button to turn off the engine, and exited the car taking the smart key with her. about 9 the next morning, while walking my dog, i felt heat coming from the garage and opened the door. it was very hot to touch. i then touched the car and burned my hand. i called our local fire department and they pulled the car out of the garage. the car was so hot, a cd in the door compartment melted. the firemen explained that my wife and i and our dog, could very easily have been killed by carbon monoxide and the entire structure could have burned from the heat. i have since learned that what happened to me is a common occurrence and people have died as a result. even if the smart key is not near the car, it will continue to run until it is out of gas.