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Problems with 2013 Infiniti JX35 STRUCTURE

On average, the 2013 Infiniti JX35 starts to “feel” problems with the STRUCTURE and its various aspects after 8 905 miles.

Components Affected by STRUCTURE Issues

We have classified the 2 complaints from 2013 Infiniti JX35 about STRUCTURE into the following categories.

BODY 3

Recently reported STRUCTURE problems on 2013 Infiniti JX35

I am writing you now it is because at this point driving my 2013 infinity jx35 for the second time had put my life on the line. i was driving on 75 north on wesdnesday november 21, 2018 around 4:30pm and suddenly, the front right tire of my car just came off causing damage to other drivers car. i always service my car at infinity, do all the recommended services on the car and still cannot feel safe driving that car. i had a brake service done on my car on my last oil change which however is now showing that the tires were not screwed properly all the way. i am seriously disappointed and even scare of putting my family back in that car. the first time this happened, infinity declined all responsibility stated that it looked like the car had been in an accident which was not true because it hit the sidewalk when the wheel started shaking and bounced the car. the first time right after we purchased the car, the wheel started shaking in the middle of the road and bounced the car to the nearest side walk. this time, the tire just ran off of the car in a middle of the highway.

Hood latch does not stay locked. the hood pops open which can cause an accident.

I have three issues that i have had within 3 days of buying this certified pre-owned jx35. (1) the vehicle information display (i.e., dashboard panel) stopped working while driving on a major city route leaving me without turn signal capabilities, speedometer, fuel gauge and any vehicle information such as tire pressure, maintenance, etc. the display came back on later and so did the malfunction indicator light. the local infiniti dealership repaired the problem under warranty by replacing a "combination meter." (2) i received a call from a parts representative at the local infiniti dealership who stated that a part associated with the occupant classification system (ocs) recall would be in soon and i should make an appointment to get the ocs repaired. i was a little shocked because during the sales process i specifically asked the sales rep about the recall and was told that the recall issue had been taken care of. based on what the infiniti sales rep told me, i was operating the car under the false assumption that my passengers would be safe. until the ocs is repaired (and nobody seems to know when the ocs parts will actually be in), i have no choice but to put passengers in the back seats as it is a potential danger to drive with a passenger in the front with a deactivated passenger airbag. (3) the illuminated kick place on the driver's side was replaced under warranty. *tr

2013 infinity jx35. attorney representing consumer writes in regards to front door of vehicle has very sharp edges that caused injury to consumers face. *smd the dealer informed the consumer, the problem was a manufacturing defect, and they were not responsible for fixing it. (lawyer wrote in on behalf of consumer) *jb

Our jx 35 has a ongoing rattle in the center stack, mid-dash area, just below the navigation area. i will be taking our vehicle in to the nearest dealership (80mi one-way) once they actually return my appointment request to get this rattle fix (this will be the second attempt!!!). *tr

Tl* the contact owns a 2013 infiniti jx35. the contact stated that the dashboard made a rattling noise. the vehicle was taken to the dealer five times for the same failure. the vehicle was not repaired. the failure mileage was 11,809.

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