I purchased a used 2013 infiniti jx35 in aug of 2017. we have liked the car and had no issues. this weekend, while driving my wife and 3 girls on the highway, when i went to accelerate, the car would not shift gears and would not increase in speed. both my wife and i realized something was not right, as the rpm's increased, but the vehicle did not increase in speed. further i struggled to get up a hill and almost had to pull to the side to prevent from going backwards. i took it to a mechanic and was told that it has a failed transmission. now, i went to the infiniti dealership and found that one month prior to my purchase, the original transmission was replaced at 43,000 miles. now, 2 years later at 102,000 miles, the second transmission has failed again!!!!! two transmissions in under 103,000 miles, and infinity is not willing to do anything to help out. i even offered, to pay for the labor if they would pay for the parts, and they were still unwilling. worst consumer experience of my life. as i've researched this, i have found that the infiniti jx35 has a number of transmission issues, and my vehicle has 2 failed transmission.
I changed the battery and replaced the battery posts also and my battery keeps dying unfortunately i don't have the money to pay infiniti just to check and see if it's something electrical. the place where i bought my battery from tested my battery after all i did buy it new and it's good so the guy said it has to be something electrical
When turning the rubber, strange sound is heard in the front.
Without warning or any alerts my jx35 went into catestrophic transmission failure. with less than 90,000 miles and frequent maintenance this failure is completely negligent on the part of infiniti. there is a recall on the 2013 jx35 regarding the transmission, which matches the failure in my vehicle but the vin number does not match. in my opinion, infiniti/nissan has had recurring negligence by utilizing cvt technology without protecting consumers. infiniti is a luxury brand that consumers are willing to spend more in order to gain a reliable vehicle. infiniti is letting down their consumers, i will never buy a nissan/infiniti again.
The infiniti visors break next to wear they connect to the car roof. this results in visors that won't stay up and impair the driver's vision. a web search demonstrated that this is a known issue for the jx and the nissan equivalent. it appears the plastics that holds the visor is broken. both visors have the same issue.
Sunroof shattered while driving on the interstate.
While driving on hwy 49 south of jackson, ms, with no vehicles in front of her and nothing overhead, the sunroof of my wife's car exploded with a loud bang, causing a repair bill of over $1200.00.
About 11/05/2014, i began getting a flashing light, red alternating with white - with a triangle in the middle which has an icon of a vehicle in the center - in my driver information screen. it is approx 3" long x 1" high. it is accompanied by an insistent audio beep. it is in the place on this screen where i get an small yellow/orange icon of a car when i am approaching a car (stationary or moving slower,) quicker than my vehicle thinks i should. this light does not appear in my manual.this signal appears randomly and with no vehicle in front and often on a straight section of road with no traffic. it happens day/night, any weather, any speed and on highway and residential roads. i believe it is trying to warn me of an impending collision and i fear it will either slow or stop my vehicle when completely inappropriate. my vehicle has collision avoidance and all sorts of other technology. i have been working with my dealer (autoplace infiniti and then infiniti of williamsville when westherr took over the dealership) since 12/09/14. it has been in for service many times trying to get to the root of the issue. at first i was told the problem doesn't exist and the light doesn't exist. i have also worked with infinitiusa customer care (case # 17650302) and was told the engineers say the light doesn't exist. a recent drive with an infiniti east special tech (pete) verified the light and audio signal. his conclusion was that it was operating normally even though i told him, the regular serve tech and general manager about two recent incidents where the car tried to rapidly slow me down on the highway with no vehicle in front or other dangerous situation. luckily, there was no traffic at the time and i was able to "floor it" to get back up to highway speed before an accident occurred. what are my options?