Tl* the contact owns a 2010 hyundai veracruz. the contact stated that while in reverse in the process of turning the vehicle around from a hill, the front passenger noticed that there was smoke coming from under the hood of the vehicle. both the driver and front passenger exited the vehicle and within minutes there was a fire under the hood. the fire department extinguished. a police and fire report were filed. no injuries were sustained. he contact mentioned that due to the fire, the dashboard melted, rubber hoses burned, windshield fractured and the front seats melted. the vehicle at the time of the failure was near a campus dormitory and was towed to the campus parking lot where it remained. the dealer was not contacted. the national consumer affairs department called the contact and requested several information such as a copy of the title, copy of the current registration, inspection authorization form, owners drivers license, list of items lost in the fire, insurance adjusters name/phone number/claim number, and photos/video of the incident. the contact had not called the manufacturer directly. the approximate failure mileage was not available. *tt*jb
After having my valve covers fixed 2 x's for leaking under warranty/recall it started leaking a 3rd time and finally lead to engine failure while at the dealer to be fixed at 101143 miles 11/2017. the transmission started slipping intermittently about this time also. dealer said trans needed replacing. after a lot of arguing and restless nights; the dealer covered a remanufactured short block. i had too cover everything else, $4200. a little over a year latter the engine started making unpleasant noises for 10-15 sec on a cold start. dealer says these are "normal engine noises" and i got about 5-10 miles from the dealer and the oil light came on and the engine made knocking noises intermittently. i had the car towed to a different dealer immediately. oil pump bad and needs another engine. same engine has been recalled by hyundai from 2011-2014 for premature failures, but not the 2010. i have two much older non-hyundai cars with close to 200k miles on them and i don't have issues like this at all.
Vehicle's engine compartment burst into flames while i was driving, without any warning, there was no collision. completely destroyed entire front end. fire department couldn't find the cause. unknown.
My was husband was dropping me off at work driving back home which is less than 5minutes from my job on a street there was a loud pop and the driver on the side was yelling the car was on fire he pulled over took my sweater out of the vehicle and put the fire out.
I had a recall #121 which was correct at 50,000 miles. the value cover leaks and drips onto the alternator. 25,000 miles it happened again. i was driving my car yesterday and all lights came on so i turned to go home. call thornton road hyundai in lithia springs, ga and the service manager told me to bring in my car cause its still covered cause i had 74,500 miles on my car. my husband had to charge up my battery just to make it to the dealership. i got there and i went to service and spoke with this lady and i explained the situation and she said that i didnt speak with anyone because she was the service manager. so she gave me an attitude saying it was already done and they will not do it again. so my husband and i drove home and i broke down, my car stopped on me and it was smoking a little and we had to charge the battery again just to get the car into gear and had to get one of his friends to tow my car home. if they would of fixed the problem right the first time then this problem should of not happened 25,000 miles later. they put my life in danger when i was forced to drive home and broke down on a 2-way highway.
The oil leak that has previously been reported caused the engine to run low on oil. since there is a drip pan under the engine a consumer would have no way of knowing that their engine was severely leaking. if there is no oil in your parking spot and no sign of the car smoking a normal person would not check the oil with every tank of gas. this oil leak caused my alternator to fail in traffic, and since the engine ran low on oil i had a catastrophic engine failure ( threw a rod) at 126k. the oil leak causes long-term damage to the engine that hyundai refuses to acknowledge.
I recently was driving my 2010 hyundai vera cruz on the interstate when the engine suddenly died on me. i noticed that there was a mixture of oil and water coming from beneath the car. upon further inspection i was informed the motor was locked. i had just replaced the alternator in may of this year due to oil leaking on it. i can't recall if the original owner had the car serviced for the recall or not. but i did call in about it and was informed that it was not on the list and if i need to have it checked at the local hyundai dealer then i would have to pay the service charge. well to me that wasn't fair, but now the fairness is gone because now i'll have to pay out 6200 to have the engine replaced. this issue could have been avoided.
Tl* the contact owns a 2010 hyundai veracruz. the contact stated that the vehicle stalled while driving various speeds. the vehicle was previously included in and repaired per nhtsa campaign number: 14v415000 (engine and engine cooling). the contact stated that the failure recurred an additional four times. the contact took the vehicle to the thornton road hyundai dealer where the valve cover gasket, alternator, and battery were replaced, but the failure recurred. the manufacturer was made aware of the failure and opened case number: 10353756. the approximate failure mileage was 95,000.
Tl* the contact owns a 2010 hyundai veracruz. while driving approximately 75 mph, all the warning lights illuminated and the engine stalled. the vehicle was towed to the dealer. it was discovered that oil was leaking from the front cylinder valve cover gasket onto the alternator, which caused the alternator to fail. as a result, the alternator, the front valve cover gasket, and the battery needed to be replaced. the contact received a recall notice for nhtsa campaign number: 14v415000 (electrical system) and stated that the remedy was not available. the manufacturer was not notified of the failure. the failure mileage was 70,000.