I rented the vehicle from enterprise rent a car on may 28. it seemed to run fine then and on the morning of may 29. but about 3.45p.m. i was driving on city streets in arcadia to my doctor's appointment when i saw a car ahead of me suddenly put on its brake lights. i pressed my brakes, but my car did not slow. i had to swerve around the car ahead of me. shortly thereafter, the brakes started working again. at the next traffic light, i made a left behind another car. at the next traffic light, i was going to make a right behind the car ahead of me. it was stopped at a red light. i was about 50 yards away, when i pressed on my brakes, but the car did not slow. i pressed as hard as i could, but the car kept going and going and rear-ended the car in front of me. it then jumped back and hit the other car again. it was a frightening experience. to the best of my recollection, i have not caused a traffic accident in more than 30 years. the other driver and i pulled over and exchanged information. badly shaken, i drove to my doctor's office and told him about it. upon leaving his office, i was driving slowly in his parking lot because of the brakes,, but the brakes would not work again. this terrified me as the traffic on the road ahead was full of cars. as i went over a speed bump, the brakes came back on. i drove home at about 15 mph, and about 100 yards behind any other car. i was very afraid. i parked my car at home. the next day, i called enterprise to have them tow the car away. aaa came and did that on may 30.
I submitted a complaint on june 11, #11219391 but have received no response, and it does not show as a filed complaint. please advise the status of this complaint. thanks