First when i bought the vehicle new after one month a message popped up saying 'transmission problem' on the dashboard and the car only had 2,000 miles on it. i took the car to honda dealer. they didn't do anything and said don't know what happed and they were able to remove the message without doing any repair. now the 2018 honda pilot has 24,000 miles on it , the vehicle jerks and i felt the transmission flared and hard shift in gear 2nd to 3rd. it does not feel safe to drive the car. it keeps on jerking when you are driving at 30 miles of hour.
On 11/2/19, while driving at approximately 25 mph, the vehicle showed the message "transmission problem" on the dashboard. after this message was displayed, the vehicle would only stay in first gear. i was able to safely park the vehicle in a parking lot. the vehicle was just under 16 months old and had approximately 20,000 miles on it. after turning the vehicle off and then back on, i was able to change the gears once again. i immediately called honda roadside assistance to have the vehicle towed to the nearest honda dealership, which was ourisman honda in tyson's corner virginia. i received a call from a service advisor at ourisman honda on 11/4/19. he refused to acknowledge that there was a problem with the transmission and no repair was made. when i told him what happened, the service advisor stated that it is likely that the vehicle experienced a "computer glitch" and that simply restarting the vehicle would fix the problem if it happened in the future. i told him that it is a serious safety issue to have to restart a vehicle while driving. the transmission often exhibits a "sticky clutch", delayed gear shifting (sometimes as much as 2 seconds of delay before the gear is shifted), and often times a "clunk" is heard when the gear is changed. the problem usually occurs in early gears (3rd, 4th, and 5th gear) when i lift my foot off the accelerator at approximately the time the transmission is ready to shift to the next highest gear.
Tl* the contact owns a 2018 honda pilot. the contact stated that the vehicle jerked, lunged, and lost power while driving 45 mph. the vehicle had to be turned off and restarted to resume normal operation. dch honda of temecula (26755 ynez rd, temecula, ca 92591, (951) 268-9197) was contacted and scheduled a diagnostic appointment. the vehicle was not repaired. the failure recurred multiple times. the manufacturer was not notified of the failure. the failure mileage was approximately 31,000. the vin was unknown.
Since the transmission was replaced at 12,181 miles in june 2019 on a 2018 honda pilot elite, other issues have popped up. the forward collision system has gone off twice on a 2 lane state highway. in both cases, i was on a 2 lane highway going about 50 miles an hour with no cars in front of me for at least a mile or two, no vehicles coming the other way, on a straight part of the road, nothing in the road and nothing on the side of the road. the dealer said that it didn't happen to them when driving the car, so there's nothing to fix & honda corporation said the dealer couldn't find anything to fix. one night when driving on the interstate it it stopped raining but was very muggy and there was moisture on the windshield the automatic wipers did not come on and the defrost did not work - this was over the course of several hours of driving trying different temperatures on defrost and nothing helped. even with the wipers on manually, visibility was poor. also, one day after the car had been sitting all day i drove it 20 miles and the car did not cool down - i had to run the air conditioner on full blast the whole time. the car is not cooling like it should! of course, when they tried it out it had actually already been driven 20 miles to the dealership with the air in early morning and then the honda service department tested it out, there was cool air and said it's blowing just fine now.
Tl* the contact owns a 2018 honda pilot. while driving 30 mph, the vehicle accelerated without warning. the contact applied the brakes, but the vehicle lunged forward violently and made a loud noise. also, the rpms increased. the vehicle was towed to headquarter honda (17700 fl-50, clermont, fl 34711, (407) 395-7500) where it was diagnosed that an unknown part attached to the transmission was faulty. the dealer stated that they would notify the manufacturer. the vehicle was being repaired under the warranty. the vin was unknown. the failure mileage was 14,200.
Transmission jerks, hesitates and/or clunks when changing and/or attempting to change to next higher gear, hesitates and/or reverts to next lower gear when it should shift to next gear. this happens when driving on level surfaces and down hills causing passengers to jerk forwarded suddenly and without expectation. honda dealer kept vehicle for 2 days and did not find any issues. purchased vehicle new in april 2018, had same problem since week #1. when shifting manually does not experience hesitation or gear hunting but clanking still exists. these events happen regardless of road surface type, speed or incline of road. i noticed a transmission fluid leak at the transmission gasket during 1st oil change at 7500 miles, undecides to , (i.e., from park to / from drive; into/out