In jan2020, during middle of a two hour drive with family, vehicle's electronic touch screen control panel along with steering wheel controls completely froze, disabling voice and/or touch command to access dash board, apple car play and even radio. vehicle was on the highway driving in the range of 50-60 mph when it happened. restarting vehicle at roadside stop did not reset the system. i noticed rear view camera quit working also, could not confirm about other electronic safety feature's working status. vehicle's transmission seem to work fine so i drove slowly home and called dealership next day. dealership requested to bring vehicle in house to hard reset the system. dealership also mentioned that they are seeing similar issues in this model of vehicle. i could not get a satisfactory answer if the vehicle was safe to drive (to me it was not very safe even if some/all safety features possibly were working?). after factory reset, vehicle is working fine but i am requesting manufacturer for full electrical check up. i am uncomfortable to have full family in and risk a system freeze mid drive on a highway. surprised it happened in a brand new vehicle.
I purchased a new 2019 honda odyssey elite on 9/17/2019. i drove to work as usual, made sure all electricals (e.g., dome lights, headlights, etc.) were off, parked and alarmed my vehicle. car remained parked while i worked. after my shift, i tried to use the remote engine start, but noticed the car didn't start. i pressed the unlock button on key fob, but no response; the car remained locked. i tried to unlock via hondalink app, which displayed that car was unlocked. i attempted to open any car door, but they remained locked. i was left stranded in 94*f heat and no nearby shade. luckily my family weren't there or they would've also been left baking in the heat. i used the manual key to unlock the driver side door and got in. then tried to start the car but no response at all (i.e, no lights on the hud, lcd monitors, etc.). also tried unlocking other doors from inside; nothing worked. called honda roadside assistance & they sent someone to help. guy tried jump starting car, still nothing. said he even sent "direct current" to car, but absolutely no response; no lights of any kind, no access to unlock other doors or open windows. called honda roadside assistance again. they sent a tow truck to tow car to nearest dealership. tow driver arrived, but couldn't tow my car as there were cars parked in front & in back of my car. there was also no way for him to put the car into neutral due to the electronic shift feature. we looked in car manual for solution. about 2 hrs later, the driver discovered he was able to start car by using key fob to press the start/stop button. i drove to dealership & told them exactly what happened. said they would perform thorough inspection. it's been 1.5 days & they still don't know the problem. said they couldn't replicate problem. i'm scheduled to pick up my car today but am hesitant & afraid of being stranded with my family when travelling.
The car has a system to warn the driver to brake due to an oncoming vehicle. the system shows brake in large orange letters on the instrument panel. this system malfunctions. if the car is in motion, going around a gradual turn to the right, typically on a two-lane road, it often warns of oncoming traffic in the other lane by shouting brake in the orange letters. the oncoming traffic is never in fact a danger. that traffic is simply making a gradual left turn in its own lane. by contrast, today (due to utility work) there was traffic coming directly at me on a two-lane road while i was in motion in my own lane--and the car said nothing. in my opinion, this so-called warning system is defective and unreliable. i asked our dealer about it but they said there was nothing they could do. (this problem of the brake warning has occurred many times, it is by no means confined to today's date.)
Our 2019 odyssey started having problems shortly after we got it. i tried trouble shooting myself for awhile. finally started taking it to the dealership after 6 months of owning it and it's been there more times than i can count. it has electrical problems, bluetooth doesn't work, the infotainment system doesn't work properly. nobody can hear me when i talk to them through the blue tooth or apple car play. the popping in the dash board is awful and it sounds like the van is going to catch fire at any moment. they have done a dash harness and full body harness on our van with no success. these problems happen when driving and the popping is when the infotainment/radio/music is playing or not playing. it's a serious hazard.
We were on a vacation 5 months after purchase and 40 minutes into our trip the entertainment system, to include audio and visual all turned off. we had to restart the entire care. repairs were supposedly made the incident continued to happen off and on for a few months. van was taken in on a thursday for repairs, advised it was fixed. the same error occurred again two days later.
We recently purchased the new 2019 honda odessey and then found out that there is no way to manually move the transmission into neutral (or any position other than park) if the engine or battery dies. this is a huge safety issue. the local honda dealership said that honda was aware of the issue and working on a fix, but recommended if we needed to get towed to put dish soap under the tires to be dragged onto the tow truck. meanwhile though, while waiting for a tow, the broken down car could potentially be in the middle of the road with no flashers if the battery is dead and no way for police or anyone else to put the car in neutral and roll it to safety on the side of the road. i filed a complaint with honda, and they said they have received multiple complaints about this, but they are not working on a fix and it is 'just how the car is designed'. they said that they 'think' there is a special tool that only their aaa roadside assistants have that might be able to manually override, but the local dealership was not aware of any such tool, and any other tow truck drivers would not have this supposed tool. given that this is a safety issue, i found that answer unacceptable and am hoping your regulatory agency can intervene to prompt action to fix this issue. the old 2018 model and others always had a manual override option, and the 2019 version needs to have that same option for safety, in case of emergency.
There is an issue with the infotainment system. rear back up camera does not work. radio does not work and carplay does not work
2019 honda oddesay battery died on us at 2960 miles! after my wife and my two babies, drove the car for almost 45 min. went to the zoo and came back 4 hours later only to find the car battery dead! 4/7/19, 4:45 pm! called honda road assistant and when finally arrived at 5:20 pm he had a hard time clamping his portable battery pack into the car battery due to limited space around those battery terminal connections. he had to hold the claps manually in place! so even if i had was there and had a portable battery i couldn't start up the cars since it was impossible to clamps to battery terminals securely and jump inside to push the ignition key!
Was driving on a rural highway at about 55mph on a sunny mild day when my sunroof exploded. no other cars, trees or overpasses present. the sunroof exploded outward like it had been shot from inside the car. sounded like a huge explosion. we had 7 people in my van including 5 children. luckily the screen was shut or glass would've rained down on all of us. was so startling we could've easily lost control of the car as well but luckily we didn't.
Worried somebody tried hacking into my car/ computer. while returning from a bike ride about 300 ft away car started beeping, lights came on.