Takata recall will not answer phone calls
I bumped into a raised median and the airbag came out and the wheels got stuck in the median. on wheeler road. at 10 to 20 mph. i have an airbag recall but i have tried contacting you by phone and mail but it wouldn't accept my phone #. i got huge bruises and smoke inhalation from the airbag going off. it shouldn't have. the radio and seatbelt doesn't work either guess it affected the electrical system. please help me. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
The problem seems to manifest when the passenger is a light-weight adult, in the case of my wife, in the neighborhood of 115 pounds ' light to be sure, but not absurdly so. *js we see the problem intermittently and rarely. maybe a handful of times in a week. the light on the dashboard that indicates that the side air bags are disabled comes on. if we are to believe this status indicator, for the period that this light is on, we are not protected by the side air bags as they would not deploy in an accident. this light stays on sometimes as little as three seconds, sometimes as long as a minute. most often it stays on for about ten to fifteen seconds. there is no pattern for when it might come on, or what will make it go off. it can happen when stopped at a traffic light, or traveling at freeway speeds, or anything in between. this problem only manifests when i am driving the vehicle and my wife is in the passenger seat. if she is driving and i am in the passenger seat, it never occurs. in addition, the reports i have seen from other honda owners on the internet suggest that this is always the case, that this problem manifests only with light-weight adults in the passenger seat. indeed, we have seen this occur one time when my wife was driving and a light-weight adult friend of ours in the neighborhood of 100 pounds was riding in the passenger seat. so it seems to be very much related to passenger weight.
Tl* the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Manufacturer has failed or is unable to remedy this safety recall
Takata recall notified in march that airbag parts would be available in summer for repair to take place. contacted two dealers and was put on list for repair in may. nothing has been done to this point with no further contact from honda. 10-21-16.
Been trying to schedule replacement of the defective airbag, dealer doesn't know when the replacement bag will arrive and honda motors says they are available for the dealer. each is pointing a finger at the other one for the reason the part has not been delivered for the dealer to make the replacement. just want to get it replaced so i can safely drive my car. need help in getting the airbag replaced as soon as possible. am i expected to drive an unsafe vehicle until honda and the dealer finally fulfill their responsibility?
Takata recall recall status: recall incomplete. remedy not yet available so what are we supposed to do while honda is trying to figure out their next step?
Tl* the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Takata recall: on two separate occasions we've scheduled to have the parts replaced. both times honda called us to cancel stating the parts were not in yet. this has been going on since we received the notice back in march.
Takata recall - this recall has been extremely spurious with an inept corporation running it. i received the safety recall information in march 2016 regarding my 2013 honda fit sport drivers side air bag. i am still waiting the for part to arrived after several calls to honda automotive. i was told honda automotive will pay for a rental vehicle to drive during the over six month part delay (the letter stated the past summer the part would be available). i do not have the place or inclination to let the nitrogen out of my tires, empty the fluid out of the car, and put the vehicle up on blocks in a garage for over six months. when i speak with a dealer or the corporate office the staff is very cavalier regarding my well-being. i do not appreciate someone deciding to play russian roulette with my life especially individuals who act like unfeeling and incompetent robots. obviously, my family and i am concerned for my safety and i hope to win the cruel game i have been thrown into by honda automotive. i will say i have owned four honda cars including this one. i will not be purchasing another for self-explanatory reasons. no one has the right to devalorize a human being (customer) for profits; however, this act happens daily. - mauigirl300, alcoa, tn, usa
Takata recall: i received a letter in march 2016 that this defect could potentially kill or hurt me and my passengers. i've called the dealership on at least 3 different occasions and told the part would be in soon. i called again today, more than 6 months after getting the letter, and sat on hold from more than 15 minutes waiting for an answer about my part, stating again my safety concerns. i finally gave up and called honda national and was told that this was such a massive recall, getting the parts is slow. so in the meantime, i drive a car that puts me and my family at risk. today, for the first time, i was told i could get an alternative car to drive in the interim. better, but still not comforting to know my car is not only defective, but getting a resolution is proving to be problematic and potentially dangerous to my family. my concerns are: 1. why does it take this long? that seems completely unacceptable when potential death is involved. 2. why didn't my dealership offer a car earlier for my safety? 3. why am i on hold for 15 minutes with a dealership inquiring about my part with no answer? it shouldn't be this difficult. 4. my car was barely two years old when this happened, why couldn't i have just been given a new car to replace this defective one since it's such a safety concern? this situation really makes my car a lemon!
In march 2016 honda promised that the parts would be available in summer 2016 and honda would notify me. it is now almost october 2016 and the parts are still not available.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received a recall notice for nhtsa campaign number: 16v061000 (air bags). the parts needed for the recall remedy were unavailable. the contact had not experienced a failure. vin tool confirms parts not available.
Honda has not taken corrective action regarding the air bag recall on my vehicle.
2013 honda fit. consumer writes in regards to replacement parts not available to repair recall notice. *smd
I received an important safety recall notice in march of 2016 saying that the airbags were potentially defective. it says that "the remedy parts needed to conduct driver's airbag inflator recalls will become available in the summer of 2016." at that time i will receive another letter telling me to contact the dealer. the summer is quickly waning to a close so yesterday i went to the dealer in person (jl freed in montgomeryville, pa) and was told that they are still months behind, that some people have had to leave their cars there for 3 months. i do not see this as an acceptable situation and think honda should take this car back now without penalty. they clearly cannot rectify the problem in a timely manner. my wife does not feel safe driving this car. we have been patient, but honda is not living up to its promise. i do not think we should have to wait until an incident happens to get a safe car, nor do i want to be sending photos as a widower. thanks in advance for your attention to this matter.
Takata recall- in march 2016 i received a recall notice. i called honda at their too-free number and was directed to my local dealer honda of campaign, in savoy il. as of today i have as yet to have the driver's airbag replaced, yet i have contacted the dealer and honda at least three times over the intervening months (since march of this year when honda said "i would be informed by mail when the parts were available"). interestingly the last time i was at the dealership for regular maintenance they had two 2013 fit models for sale on the used car lot. i asked the salesman "if the cars' airbags had been repaired", and he said "yes". i think the dealership nor honda are following the recall program. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Requested airbag fix at dealership were bought, was told that they would call me because the airbag number must be matched to the honda 2013 fit. never called. asked again and was ignored.
Tl* the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Takata recall purchased new to haul working dogs and outfitted with protective covers etc in order to do so. received the safety recall for driver's airbag on march 9th and made first dealer contact in march 2016.. due to the vehicle use, honda dealer never provided a rental car. in mid-august i made additional contact with corporate and dealer to no avail. i then traded off the vehicle at a loss due to the feet dragging by honda. they provided an unsafe car and failed to offer me a remedy. the dealer did offer to sell me another car at normal pricing and offered a low trade in value since they stated they could not resell my unsafe car until a repair is made. entire dealing was very unacceptable. faulty product with failed remedy. never another honda. never lost so much money but they have no fix currently for the drivers air bag. i was honest with the dealer stating i almost was in a wreck and enough is enough. .this product is defective and honda failed to remedy it. i feel legal action against honda is appropriate. vehicle had 13,000 miles on it when traded for different vehicle at significant loss. my choice, but my safety also matters at least to me.
Takata recall: it has been more than 60 days since i requested my new airbag inflator. i have not been given a date to expect replacement of my faulty airbag inflator. i asked to be let out of my lease due to this issue. i was given an appraisal on my car that would let me out after 2 more paymetns. i made those two payments. then i was given a new appraisal saying i would have to give the dealer [honda of seattle] $2700 to get out of my lease. i am frustrated with the double speak of the dealership. i am frustrated with the lack of information about when to expect a replacement airbag inflator. i am frustrated at the breach of trust at work here. this was a known problem, but was kept from me for 2 years of my lease, and now i am expected to pay more because of the manufacturer's error.
Tl* the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Tl* the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Received airbag recall notice march 2016. call richfield honda for repair, was told no parts were available until late june 2016. call inver grove honda today 07/14/2016 and was told there are still no parts until late summer.
Tl* the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the parts for the recall repair were not avaialble. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the honda of serramonte dealer was contacted and confirmed that the parts were not available for the recall remedy until september. on three other occasions, the contact attempted to have the recall repair completed with similar excuses as to why they could not complete the remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Numerous delays since march...never fixed! [xxx] hello! my name is [xxx]. may i have your name please so i know who i'm chatting with? [visitor] [xxx] hello! my name is [xxx]. may i have your name please so i know who i'm chatting with? [visitor] my honda has been recalled and my name is [xxx] [xxx] hi, [xxx] nice to meet you! may i have the year, make and model of your vehicle please? [visitor] vin [xxx] [[xxx]] thank you, [xxx]. may i ask what part is being recalled please? [visitor] air bag deaths [xxx] i appreciate the information. for recall services you can call the service department directly. you may reach us at [xxx]. i can also have them get in touch with you. may i have your phone number instead where we can get in touch please? [visitor] i called 3 months ago and they said it would fix it in [xxx] [visitor] thank you [xxx] i understand. just to verify, is your vehicle in the service facility? [visitor] no [xxx] thank you. may i also have your email address as an alternate form of contact,please? [visitor] [xxx] [xxx] that is noted. may i verify that your last name is [xxx]? [visitor] please have them call me asap as i do not want to die [visitor] [xxx] of course, [xxx]. i will forward this chat right after our conversation and we will get back to you during our business hours. is there anything else i may help you with? [visitor] no and thank you. is there a record locator for this chat? [visitor] this was in july and still no one has called!!!! [visitor] yes!!!!! [visitor] no phone call either! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Takata recall notice received from honda in march, 2016. i ordered the airbag recall repair from gary smith honda in fort walton beach, fl on june 14, 2016. it has been almost 90 days and they still do not know when the order might be received. my notice says i can file a complaint with nhtsa. i am hoping this will work. or do i have to write a letter on paper and snail mail it?
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags). the dealer stated that they would call the contact when the parts become available; however, the contact received no follow up response. the contact was unable to determine when the parts would become available and when the vehicle would be repaired. the manufacturer was not notified. the failure mileage was unknown. vin tool confirms parts not available.
Takata-dealer notified me of recall-had me sign a waiver that i drive under my own peril. three months have passed, dealer does not have the part and does not know when it will arrive. dealer tried to have me trade it for 9k, i have a private buyer ready to pay 12,500 but cannot sell it due to the recall. no accidents have occurred as a result.
Takata recall the parts have been unavailable for over 6 months now for a problem that is potentially deadly. it is unreasonable that a manufacturer can let people wait this long for something this dangerous simply because they don't want to make more parts in a short period of time.
Takata recall replacement is still missing, when will it be replaced?
I contacted honda dealer on 6 april 2016, regarding issues with front airbag inflator. now after more than three months (90 days) i still have not got my car fixed, and it has caused many inconveniences to my family. yes, they have provided a rental car but we want our own vehicle back as soon as possible.
Takata recall ithaca carshare is a small non-profit organization serving 1,400 community members with 25 vehicles available for self-serve reservations on a 24/7 basis. six of these vehicles are honda fits affected by the takata recall. for the safety of our members and liability purposes, we removed these vehicles from service on april 4, 2016. we have spoken with both our local honda dealer and honda corporate multiple times, and thus far both have refused to provide any compensation for the loss of revenue caused by these vehicles being unsafe to drive. each vehicle requires installation of specialty hardware for our use, so substitute vehicles provided by honda (which have not been offered) are not an option for us. as each day goes by, we lose $250-300 in revenue, so as of this writing we have lost over $3,000. as a small non-profit, this recall has a huge effect on our budget. we expect that our losses will total at least $10,000, if not more. failure of honda to provide compensation for this loss is both inconvenient and unacceptable. we continue to seek compensation for this loss and request any assistance you may offer on our behalf.
Takata recall ithaca carshare is a small non-profit organization serving 1,400 community members with 25 vehicles available for self-serve reservations on a 24/7 basis. six of these vehicles are honda fits affected by the takata recall. for the safety of our members and liability purposes, we removed these vehicles from service on april 4, 2016. we have spoken with both our local honda dealer and honda corporate multiple times, and thus far both have refused to provide any compensation for the loss of revenue caused by these vehicles being unsafe to drive. each vehicle requires installation of specialty hardware for our use, so substitute vehicles provided by honda (which have not been offered) are not an option for us. as each day goes by, we lose $250-300 in revenue, so as of this writing we have lost over $3,000. as a small non-profit, this recall has a huge effect on our budget. we expect that our losses will total at least $10,000, if not more. failure of honda to provide compensation for this loss is both inconvenient and unacceptable. we continue to seek compensation for this loss and request any assistance you may offer on our behalf.
Takata recall ithaca carshare is a small non-profit organization serving 1,400 community members with 25 vehicles available for self-serve reservations on a 24/7 basis. six of these vehicles are honda fits affected by the takata recall. for the safety of our members and liability purposes, we removed these vehicles from service on april 4, 2016. we have spoken with both our local honda dealer and honda corporate multiple times, and thus far both have refused to provide any compensation for the loss of revenue caused by these vehicles being unsafe to drive. each vehicle requires installation of specialty hardware for our use, so substitute vehicles provided by honda (which have not been offered) are not an option for us. as each day goes by, we lose $250-300 in revenue, so as of this writing we have lost over $3,000. as a small non-profit, this recall has a huge effect on our budget. we expect that our losses will total at least $10,000, if not more. failure of honda to provide compensation for this loss is both inconvenient and unacceptable. we continue to seek compensation for this loss and request any assistance you may offer on our behalf.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/17/16*lj updated 11/17/2017*js
Takata recall: i called lithia honda in medford , oregon three months ago and informed the service manager that i received a recall letter 9in march 2016. he said they would order the parts and inform me when the part arrived, then i could make and appointment for repair. i called yesterday for an appointment and was informed the parts were not there and they would have to order them again. i was told they did not know how long it would take for the parts to arrive because honda controlled the parts and the dealer had no control in getting the parts. i was told to call honda customer service. honda is refusing to repair the car by delaying the repair. the recall letter said that driving the car is dangerous and life threatening. i need my car to get to medical appointments.
Takata recall. i received a safety recall letter from honda in regards of the "takata recall". i e-mailed and sent phone txt to wester honda (garden city ks) on 3-30-2016 and 4-6-2016 respectively and i have not receive any response from "buzz" or "alfredo" on this regard. it has been more than 60 days and i still waiting for the dealer to take care of the problem.
Takata recall i called two honda dealers as well as the corporate office the same day as i received the recall notification for my vehicle. in all cases, through repeated phone calls, i have been told that despite the danger of the recalled item if it malfunctions, there is a 2 - 5 month wait before the part can be replaced. in the meantime, i am expected to drive the defective vehicle.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 12/13/16*lj the consumer stated the air bag was replaced. updated 12/15/16.*jb
2013 honda fit. consumer requests reimbursement for rental vehicle while airbag inflator recall replacement parts became available and repairs completed. *smd *tr
Takata recall this weekend i received the recall notice and when i called the dealership i find i can have a rental car, but it comes with restrictions. if my car is unsafe i need a comparable vehicle now. i called the honda automobile division of american honda motor co number that was included in the notice, but it will be a couple of days before they can get back to me. again, if this car is unsafe, i need another vehicle, but comparable vehicle without restrictions, now. i have not had an accident, but i now dread this becoming a notification from a next of kin.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v06100 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 09/27/16*lj *tr
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2013 honda fit. the contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 10/04/16*lj updated 10/6/2017*js