We have classified the 4 complaints from 2017 Honda CR-V about FORWARD COLLISION AVOIDANCE into the following categories.
Tl* the contact owns a 2017 honda cr-v. the contact stated that the rear hatch would not open and the engine was difficult to start. later, while driving approximately 70 mph, the forward collision avoidance system erroneously activated and caused the vehicle to abruptly stop. the vehicle was taken to flow honda of burlington (2920 s. church st, burlington, nc) where it was diagnosed that the battery was faulty and the automatic braking system required an update. the battery was replaced and the update was performed. the manufacturer was not notified of the failure. the failure mileage was 60,135. the consumer stated the brake warning indicator occasionally illuminates.*js
Tl* the contact owns a 2017 honda cr-v. while driving approximately 23 mph, the forward collision avoidance feature malfunctioned and the vehicle stopped abruptly. during the incident, the brake sensor indicator illuminated. after shifting into park and back into drive, the vehicle operated normally. during the failure, there were no other vehicles present ahead of the contact's vehicle. the vehicle was not diagnosed or repaired. clinton honda (1511 us-22, clinton, nj) was notified of the failure. the manufacturer was not notified. the failure mileage was 20,000.
Tl* the contact owns a 2017 honda cr-v. while driving 30 mph with no other vehicles in close proximity, the collision mitigation braking system applied with force and abruptly stopped the vehicle. the failure created the risk of a potential crash. continental honda (5901 south la grange road, countryside, il 60525, (708) 352-6000) was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 40,000.
Tl* the contact owns a 2017 honda cr-v. while driving 25 mph, the collision mitigation system activated independently. the contact stated that the activation was due to a metal plate on the roadway, which caused the vehicle to stop abruptly. the contact stated that the failure recurred twice. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the approximate failure mileage was 22,000.
Tl* the contact owned a 2017 honda cr-v. while driving approximately 25 mph, the collision avoidance system malfunctioned and the vehicle spontaneously stopped in the middle of the road for a few seconds. afterwards, the vehicle continued driving normally. the contact also stated that that the failure occurred two other times. the vehicle was taken to advantage honda (1260 northern blvd, manhasset, ny 11030), but they could not replicate the failure. the manufacturer was notified of the failure and provided case number: 095901. the vehicle was not diagnosed or repaired and was traded in for another vehicle. the approximate failure mileage was 39,000.
Tl* the contact owns a 2017 honda cr-v. the contact stated that the automatic brake system indicator illuminated, but there were no vehicles ahead. the failure only occurred while driving on back roads and side streets. in addition, the auto safety feature indicator illuminated. the vehicle was taken to boch honda (3927, 279 boston providence hwy, norwood, ma 02062, (877) 657-6352) where it was diagnosed that a software update was needed. the vehicle was repaired, but the update failed. the manufacturer was not made aware of the failure. the failure mileage was 25,000.