Problems with 2003 Honda CR-V AIR BAGS

I have responded to honda's requests for information re: i no longer own my vehicle at least four times! i provided trade in info in 2008 when i purchased a new car. why haven't they recorded the information i provided? i feel honda is not acting in the best interest of the public when i see they don't record information such as i've provided numerous times.

Tl* the contact owned a 2003 honda cr-v. while driving approximately 25 mph, the contact's vehicle crashed into a second vehicle. the front end of the vehicle was severely damaged, but the air bags did not deploy. the vehicle was destroyed and towed. the driver sustained injuries to the chest, ribs, and arms, which required medical attention. a police report was filed. the cause of the failure was not determined. the manufacturer and local dealer were not notified. the failure mileage was 155,000.

Takata recall the air conditioner goes out when the car hits any pot holes are bumps in the road. also the suspension systems didn't work very well.

Airbags recall was taken care of and then the main airbag computer came on for all the airbags but honda said that is not covered after they had tampered with the airbag recall the same year.

Tl* the contact owns a 2003 honda cr-v. every time the vehicle was started, the air bag warning indicator illuminated. the contact also stated that the warning indicator had been illuminated for approximately one week. the vehicle was not taken to an independent mechanic or the dealer for diagnostic testing. the manufacturer was notified of the failure. the approximate failure mileage was 231,000.

Tl* the contact owns a 2003 honda cr-v. the contact stated that the air bag warning indicator illuminated. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 120,000.

While driving down the road at 6:30am this morning my low beams headlights went out. not able to see i pulled over and put my crv in part. i noticed that my light switch was still on but i did not have any lights. i pushed the light control forwards and noticed i did have use of my high beams. luckily i was driving to work and only had about 5 more mile to go being saturday on coming traffic was minimal. while at work i had time to research what the problem may possibly be that's when i stumbled upon a few recalls. need my heads lights i went to autozone and bought a replacement switch but while plugging in the new switch i noticed that one of the connections was burnt. i.e. the recall in ?. i'm concerned that this is going to happen again so i would like to know the steps i need to take so that i can get this properly taken care of. while looking at this recall i found 3 more alarming recalls. both air bags shooting out metal fragments and a driver side window switch that could possibly catch fire. i'll be parking outside just in case but any advice about how to get this fixed would be great. being a 14 year old car i feel like i will have troubles with the dealerships i hope that's not the case the crv is in very good condition and i would like to keep it that way.

Takata recall - on september 11th 2015, i got the driver's side air bag of my 2003 honda crv replaced after months of waiting. i have until this day still received notifications from honda that they still need to replace the drivers side air bag. i called the 1-844-758-9245 number of honda's to determine what the issue is. they informed me that there is now a passenger side air bag recall and they said this is why i am still receiving the driver's side airbag notice. this sound suspicious to me. why is honda telling me their is a passenger side recall now but i have never received notice for this? why can they not report the successful completion of the drivers side replacement? why has this whole process taken years at this point?

After responding to two airbag recalls and repaired my car was involved in a collision resulting in this vehicle been totaled i was stopped on a side street waiting to turn left into parking lot when i was hit by car hit drivers door and left corner pillar resulting in the car being totaled and injuries resulting in surgery august 2016. airbags never deployed

Tl* takata recall. the contact owns a 2003 honda cr-v. the contact stated that the air bag warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 15v320000 (air bags), but the remedy failed to repair the vehicle. the contact mentioned that the air bag warning indicator remained illuminated after the recall repair. the manufacturer was not notified of the failure. the failure mileage was 182,000.

On 07-07-16 i had my car serviced at superior honda of omaha due to an srs light illuminating on my dashboard. i was told by the service technician that the light could be a result of seatbelt failure because the srs system is a component of the seatbelts. when i had my 2003 crv serviced at superior honda of omaha due to an srs light problem diagnosed, the issue was with the srs control module. the technician informed me that this part was not covered under the honda lifetime warranty for seatbelts and i was charged 820.35 to have it replaced. the service technician told me that when the srs illuminates, then it is possible the airbag and seatbelt system will not function correctly, so for safety concerns i agreed to the replacement. the following week, i contacted honda corporate offices and spoke to a customer service representative (nicky). she gave me a complaint reference # 04820522 and i was then referred to her supervisor liz. liz contacted me earlier this week and reiterated that the srs module is not a component of the seat belt system in honda vehicles and that honda is not responsible for reimbursing me for the repair. i disagree. attached you will find a copy of my bill from superior honda, a copy of a service news article from honda that clearly states the srs is a component of the seatbelt system and a copy of the page in my owner's manual that states honda's lifetime warranty and component coverage. i would like to be reimbursed for this bill. thank you

The signal srs appears in the monitor. i received the last recall for the air bags on 2015, and the service center take action of this but about 1 month ago, the srs is on the monitor while the car is turn on.

I had a wreck and i flip and hit a dirt bank and no one air bag worked. my sister and i have broken necks. my sister has a broken knee cap. i'm mad that i could have kill my sister with her just being s pasgner in my car. i was driving on a two lane hey

Takata recall at my local honda dealers request i made an appointment to get my airbag repaired according to the recall. upon repair my car was returned with the srs" light continually on. i inquired about this issue and was informed the srs system failed this was never a problem before the repair and honda called the incident coincidental. the repair resulted in having no airbag system at all. i realize the car is a 2003, and i'm not as upset as i am disappointed (just to be clear), but this doesn't feel right to me and found your website in an article in consumer reports magazine and am wondering if this is a valid complaint report-able to you

This car, owned by my wife, was brought to a local honda dealer to have the driver's side airbag replaced. because of my past experience with some of these places, i do not put a lot of trust in them and know some will say the work was done when in fact it was not. so i placed a tiny piece of masking tape on the inside lip of the steering wheel cover to make sure they would actually remove it. when my wife returned home with the car, the tape was still there. i had attached it loosely and it fell off as soon as i touched it. this should have fallen off with the steering cover removal. before doing this swap, the battery would also have to be disconnected. i checked the radio and all the channels were still preset, yet the memory should have been wiped when the battery was disconnected. the radio code was written in the owner's manual so they could have reset the channels but that would be unlikely for them to do. i asked my wife which cd was playing when she left the dealership and she said the same one that was playing when i arrived there. after disconnecting the battery and resetting the radio, the cd player will start playback at disc 1, track 1. now they may have done the work without actually disconnecting the battery but i was not convinced so i removed the steering cover myself. the serial number for the new airbag on my invoice is nowhere to be found on the airbag in the car. it is a takata airbag still, but i understand they are providing the new airbags. i am not about to go back to the dealer to accuse them of not doing the work as i need to be 100% sure of this. i would hate to cause someone's reputation to be damaged by an unsubstantiated claim. is there anything you can do to help us ensure that this work was done properly? we are afraid to drive the car. thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 15v320000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

After having completed a recall for both air bags on my car, i received a second recall notice from american honda stating in bold and underline that "even if your vehicle was previously repaired, your vehicle is still covered by this recall and will need to be repaired again." after checking the website showing current recalls (finding none), calling my local honda dealer and calling american honda (both checking the same database), i am told that there is no recall on my vehicle. i am disappointed in having to spend this much time checking into this possible incorrect statement. if, for some reason this recall notice is correct and not in the vin database correctly, i wanted to record in your database that i did everything i could to get this recall completed. if the database is accurate then this statement must be changed on future recall notices... updated 09/30/15*bf

2003 honda crv. consumer writes in regards to vehicle headlights, passenger and driver airbag recall notices issues. * the consumer stated the dealer would not provide a loaner. *jb

2003 honda cr-v. consumer writes in regards to airbag recall notice replacement part issues. *smd the dealer informed the consumer they only received one of the air bags and there was a six month waiting period. *jb

On 7-29-15 i took my vehicle in for re-call work on dr side and pass side airbags. after the work the srs light came on. on 8-8-15 i took the car back and was told that srs light was code 7-2 and usually caused by jumping veh. after they re-set the srs light, it came back on next day. i returned on 9-24 and was told they can't re-set the srs light and it would cost $750 to fix srs control unit. i was told air-bags will not work. i feel that their working on the car caused the light to come on..

Tl* the contact owned a 2003 honda cr-v. while driving 30 mph, another vehicle crashed into the contact's vehicle. the air bags failed to deploy. the contact sustained head and shoulder injuries that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was made aware of the failure. the approximate failure mileage was 160,000. updated 11/19/15*lj

I took my honda crv to the honda dealership in clarksville indiana to have the takata air bag inflators replaced under the recalls. my vehicle had to have both airbag inflators replaced (drivers and front passenger). the work was completed by the dealer and i took the vehicle home. that same evening i looked down and in the floorboard was a very special looking screw. i knew immediately it had something to do with the airbag inflator recall work. i was concerned especially since it was under the drivers side. i called the dealer and even took the vehicle back down to the dealer to make sure the warranty work had been completed correctly. the dealer service department assured me it had. i showed the service tech the screw and he said that it was indeed the same screw that the airbag inflator was secured with inside of the steering wheel. but he told me it was one of the old screws and they had to put new and different screws in with the new inflator. i was extremely disappointed in the quality of the work at this dealer. when i spoke to the manager of the dealership some time later he questioned whether the screw was related to their work. blame the customer seems to be honda's modus operandi these days. the whole experience was shoddy & shady in my opinion. why should a consumer that has been put in harms way already by defective and deadly parts be put in double jeopardy by shoddy recall work at the dealership. is this all the better we can do? i still don't know for sure if the work was completed correctly, or if my airbag inflator is held in with three screws instead of the required four. i think the regulators should require automakers to follow strict procedures at the dealerships for all serious safety related recalls. regulators should require that all parts be submitted to regulators so that an unbiased investigation can be conducted.

2003 honda cr-v. consumer writes in regards to airbag replacement recall notice issues. *smd the consumer was unable to get an appointment. *jb

On 2/14/2015 i took my honda crv to my local honda dealership to repair the front airbag inflator. i was told the replacement parts were not available at that time and i would be notified as soon as they were received at the dealership. i have made several calls to the dealership and these parts are still unavailable with no known availability date. i no longer feel comfortable driving my crv realizing that a serious accident could occur at any time. the information i would request from honda is: what is the timeline for replacement of the airbag inflators ( it now appears that the drivers side is also involved) and if this is excessive what would be the interim solution. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 6/22/15*cn

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. ....updated 07/22/15 *bf updated 10/11/2017*cn

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.

There are 2 recalls for my vehicle. i have been calling irvine norm reeves honda to setup an appointment for these recalls. however, irvine norm reeves honda has been telling me they have not been able to get the parts for the recalls for the last 6 months. i called in monthly and i am not sure i am wasting my time trying to get the car fixed. ///////////////////// www.normreeveshondairvine.com/ 16 auto center dr, irvine, ca 92618 (949) 830-7600 ///////////////////// nhtsa recall number: 14v-351 mfr campaign id: jg8 recall date: 06/19/2014 recall status: recall incomplete nhtsa recall number: 14v-349 mfr campaign id: jj8 recall date: 06/19/2014 recall status: recall incomplete *tr

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v349000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

2003 honda crv. consumer writes in regards to airbag recall due to part being on back order. *smd

2003 honda crv. consumer writes in regards to no return call from dealership about front airbag inflator. *smd

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the parts needed to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Received recall notice dated january 2015 requiring air bag inflator replacement. called to make appointment for recall repair but parts are not available to dealer. was told it would take approximately 3 weeks for parts to come in but still not available to dealer. it is now 19 march 2015 and still no parts. am concerned about safety of air bag deployment. *tr

We received a recall notice from honda for the takata air bag in this vehicle earlier this year. my daughter, who drives this vehicle, contacted autopark honda 3630 old raleigh rd, cary, nc 27511 (919) 467-4747 in early march and was told the part was not available and they would contact her within two weeks when the part arrived. she did not get a call back. she called again mid april. same story. i called on monday june 8 and talked a person in service. she said they had no record of any previous contacts about this. she checked for my daughter's name and phone number and address and for my name, number and address and found no matches. since it has been three months since we started this recall process and the local dealer has not been effective, i am filing this complaint to see if we can get some help. i am very concerned about my daughter's safety driving this vehicle, which she uses to get to and from her job and for other transportation needs. i find it hard to believe that the dealership has no record of her previous contacts. i plan to call again tomorrow to give them the vin number since i did not have it with me when i last called. but i want to be on record that this has been an unsatisfactory result for a safety recall.

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 honda cr-v. the contact received a notice for nhtsa campaign number: 14v351000 (air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. ..updated 05-26-15 *bf updated 6/30/2015*js

Received nhtsa recalls 14v-349 & 14v-351. called local dealer who said they had to order parts. it's been over 6 weeks, and today i was told it would take another 4-8 weeks to get parts. this recall is for airbags, which makes it a big safety concern. not only are the airbags in my car faulty, but the company who issued the recall can't supply the proper parts to the local dealers. honda should be fined big time!!! if i get in a crash and i am injured, honda will have a huge lawsuit! *tr

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v349000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 4/16/15*cn

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

I have been trying since before february 12 to get the recalled airbags fixed, but 2 dealers have told me the parts are on back order until "some time in april." i keep getting repeat letters warning me that the faulty airbags "could kill or injure you or other people in your vehicle," and the letters state there can be "provision of, or reimbursement for, temporary alternative transportation, as necessary." but both honda dealers i've contacted have refused to provide this alternative. my 2003 honda crv is my only car; thus, it's my only means of transportation. *tr

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the parts to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

2003 honda cr-v. consumer writes in regards to defective airbag recall notice issues. *smd the consumer was informed the parts were not available. *jb

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags) and stated that the part was not available for an extended period of time. the dealer did not give a specific date for when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.

We have been waiting for airbag replacements for the honda recall since early february. our dealer, has received one of the two airbags but has no idea when the other will be in. was told today that possible release date for part was late june or july. honda has provided a rental car but will not cover the insurance. i have to exchange the car every 30 days so that my private insurance will cover the rental car. otherwise it would be ~$40 a week. that is over $500 for their problem. i feel that 5 months is an excessive amount of time to have to wait for repair of these critical safety components! *tr

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v349000 (air bags) however, the part was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 4/21/15*cn updated 10/9/15 *js

On 2/3/2015 i rec'd letters from honda motor co stating that both front air bags possibly had life-threatening probs. i called local dealer, jeff wyler honda, and new parts were ordered that day. today, 4/17/15, the dealer still has not rec'd them. my complaint is that honda co tells customer that their life is in danger if car is driven but doesn't fix prob! it's been 2 1/2 months! the dealer's hands are tied as honda co tells them parts are back ordered- with no estimated delivery date. maybe you can light a fire under honda co! *tr

Tl* the contact owns a 2003 honda cr-v. the contact received a notification of nhtsa campaign number: 14v349000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v349000 (air bags) and 14v351000 (air bags); however, the parts needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 7/14/15*cn the consumer stated the recall was rectified. updated 07/21/15