We have classified the 1 complaints from 2013 GMC Yukon about STRUCTURE into the following categories.
I had my grandchild strapped in her car seat in the back seat of my yukon. however, as we made a stop for me to remove her from the car, i pulled the outside door handle and the entire handle came off for no apparent reason. this was alarming to me because, what if this had been an emergency situation and i had to immediately rescue her from the vehicle. when i went to the dealership the service person informed me this happens a lot where the door handle breaks, and it appears they were 'possibly engineered inappropriately'. they assured me they could fix it but in order to do so, i must pay the deductible. i refused to pay any fees since this is something that happens with these vehicle frequently and refused to let them fix it. i called gmc and they have yet to provide a resolution, with the exception of saying i must pay the deductible. my husband also has a yukon 2004 and one of his door handles is also broken. we never use the back passenger doors, unless there are special circumstances like with my grandchild. my concern is why should the consumers have to pay the cost for a faulty door handle being engineered inappropriately. i pray that someone does not get trapped inside during a vehicular accident or fire, because the door handles are not guaranteed to open and will break easily. i need to know if it is anyway gmc and their engineers can be made to do the necessary repairs at no charge to the consumers and correct their mistake.
Tl* the contact owns a 2013 gmc yukon. the contact stated that the dashboard was cracked on the front driver's side. the dealer was contacted (days chevrolet in jasper, ga) and stated that there were many complaints about cracked dashboards. the technician stated that the vehicle was out of warranty. the manufacturer was made aware of the failure and stated that there was no recall for the failure. the vehicle was not repaired. the failure mileage was 46,990.
Cracked dashboard. my 2013 yukon slt (46,000 miles) has a crack in the dashboard directly above the airbag starting at the upper left corner that stretches between the airbag and defrost vents. so far the crack is thin, however it will only get worse over time; if you do research online the older models 2008-9-10-11-12s have severe cracks and holes in the dash so it is just a matter of time. i have done nothing to cause this crack and i have kept the vehicle inside a garage and/or use a sunshade when parked in direct sunlight. this is a safety issue and should be recalled. if i were to be involved in an accident and the airbag deploy, so would shards of the dash and become shrapnel. it is imperative that gm recall all these faulty dashboards and replace free of charge.
Crack on the dashboard, vehicle was park, motor ignition was off in the driveway.
Cracked dash on passenger side near air bag deployment location. happened overnight with vehicle off and in garage and in moderate temperatures.
The yukon that we own has a crack that connects to the passenger airbag. we bought a full warranty (was a pre-owned car) that was supposed to cover all, but when we took it to the gmc dealer, they said it's not covered! i called gmc directly telling them i feel it's a safety concern since it's connected to the airbag and they responded saying that its not a concern and they would not replace it. if there is an accident and my passenger airbag is deployed, i fear that part of the dash will come flying off as well. after researching, i see this is a very common problem with the gmc dash. yet, gmc won't do anything about it. vehicle was in motion, going straight on the highway when it just cracked right in front of us.
My dash is broken in many places and keeps getting worse and worse. it is broken around the airbag my fear is if the airbag activates it will break off part of the dash throwing it into the passengers face. with the amount of force a airbag had this could really be dangerous.
My 2013 yukon xl denali has developed crack on the dashboard. it is located to the right of the hump over the instrument panel. the crack started as a half inch hair line crack about 3 weeks ago and has now turned into a eight inch long crack. seems to keep growing. i have about 44,398 miles and the vehicle. it is well maintained and cared for. no abuse or off road driving. i have contacted the dealer and waiting to hear back. in my world this is still a new vehicle and at a cost of $60k this is unacceptable. *tr