We have classified the 5 complaints from 2010 GMC Yukon about STRUCTURE into the following categories.
Tl* the contact owns a 2010 gmc yukon. while driving various speeds, the dashboard cracked without warning. the vehicle was taken to the dealer (sunset chevrolet buick gmc, 1800 bay rd, sarasota, fl 34239, (941)-404-2139), but was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 132,000.
Takata gm recall 49151 notification dated july 2016. no corrective action has been taken by gm and now there is a serious crack in the dash which is a growing concern for my safety involving the structure and air bag issue. *tr
I have already written a complaint last year with no response. since my complaint of the crack i have on the driver side it is now a hole. it is exposing all dash wires and is very, very sharp. this is very hazardous as the temps outside can melt the wires and the dash can cut your hand!!! this is ridiculous that gmc made plastic dash's to hold up in all temp's when we all know that's not possible. the hole is very visible and is more than 4 inches wide!!!
Driver's side dash in front of steering wheel spontaneously cracked (6-8" fissure). from vent near windshield to about halfway up curved part of dash. see attached image.
Tl* takata recall. the contact owns a 2010 gmc yukon. the contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. also, the dashboard had two cracks at the location of the front passenger side air bags. the failure was not remedied. the contact had not experienced a failure. parts distribution disconnect.
The dashboards of 2007-2013 chevy, gmc, cadillac suv's and trucks become cracked due to a factory defect in the materials used to make them. they in turn rattle severely. the main cause for concern in upon air bag deployment, pieces from the dash can puncture the air bag rendering it useless and also pieces from the dash can become projectiles causing severe injury as well. gm has failed to acknowledge the severity of this problem and refuses to do anything to remedy it. there are thousands of other identical cases on the internet on various gm forums all stating the same thing. this needs to be addressed!
2010 gmc yukon has been cracking over the air bag on the passenger side and then above the instrument panel. we noticed the cracks while cleaning since it has a dash cover. vehicle is garaged and always has a dash mat and windshield shade. this is dangerous if the airbags were to go off.
To whom it may concern; i own a 2010 gmc yukon. i as well as others have a cracked dashboard, one near the deployment of my airbag and one on the driver side by the steering column. considering gmc's interest in the safety and quality of their vehicles. it is a shame that there is not a recall because of such reason as death! there is a huge concern that the sharp edges of the cracks can absolutely cause he airbag to deploy and getting your hand cut and infection is a definite possibility. not to mention the attention that the cracked dash is. when someone is walking by it is very noticeable and looks bad for gmc. this has been broadcast-ed on the memphis, tn news lately and one dash out of plenty has been properly taken care of. if this issue is not resolved and the importance of this i do plan on going to the news and taken further action. i would want to think that gmc would want to have higher standards and be compliant with this known, ignored and on going issue! waiting until damage is done is not the right thing to do. fixing this issue is the right thing to do and gmc should stand with that. i will be waiting to hear from someone very soon. thank you in advance! *tr
Tl* the contact owns a 2010 gmc yukon. the contact stated that the dashboard was cracked on the driver and the passenger side where the air bag was located. the contact felt that if the air bag deployed, shards of hard plastic would emit. the vehicle was taken to a dealer. the technician informed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 56,000.
Dashboard is cracking in multiple places and around the passenger airbag. if the airbag deploys the plastic will shatter
Passenger side (dash sudently cracked right near the pocket where the passenger airbag deploys). *tr
Significant cracks in hard plastic dashboard have appeared including around the passenger side airbag. some cracks have created shards of hard plastic that fall into the dash area & can not be recovered. i am concerned that the shards have the potential to harm the airbag and prevent the normal operation of the airbag in the event of a crash. seems gm should be well aware of this issue & should replace these dashes that are breaking down due to faulty manufacturing materials. *tr
2010 yukon denali hybrid has a cracked dash. as an example with these pictures http://prntscr.com/2pbken , http://prntscr.com/2pbkv5 . it is self-evident that there is a large crack in the dash. the dash has cracked after the vehicle was stored in the garage all night with no activity and the dash is tied into the airbag system. *tr
The door handles are peeling apart and has cut numerous people. this issue was presented previously in 2007 and a recall was issued. the dealer stated there is no recall for 2010 and was not willing to repair the dangerous door handles. *tr
Tl* the contact owns a 2010 gmc yukon. the contact stated that the dashboard was cracking. the contact was concerned that the air bags may deploy. the vehicle was taken to grieco chevrolet of fort lauderdale (1300 n federal hwy, fort lauderdale, fl 33304, (954) 607-4358) where it was determined that the vehicle was designed in that manner. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 25,000.
Dashboard cracked right at corner of airbag and concerned this will affect the airbag performance
Time has happened. poor manufacturing!!! my dash cracked on it's own as you have had millions of complaints. what is it going to take for you to recall these dashes? mine is cracked by the air bad and is exposing wire!!! how is this safe, why do you want people to see this? is this the quality that gm stands by! the crack just keeps getting worse and worse! you can see the huge gaping hole with the wires exposed. if the air bag deploys a law suit will be in action! this documentation that i have written over and over will be known as well as you not responding! i am very disappointing!!! please note my suv is stored in a garage as well!!!
Tl* the contact owns a 2010 gmc yukon. the contact stated that there were cracks in the dashboard. the vehicle was taken to mark christopher auto center (located at 2131 e convention center way, ontario, ca 91764) where it was determined that the 2010-14 models experienced the same failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and provided case number:[xxx]. in addition, while driving various speeds, the check engine, stabilitrak, and service traction control warning indicators illuminated. the vehicle also shook and lost power. the contact was able to coast the vehicle over to the side of the road and powered off the engine. the vehicle was restarted and was able to drive normally, but the failure recurred numerous times. the contact also stated that a squeaking noise and a burning odor were coming from the brake pedal. the vehicle was taken back to the dealer where it was diagnosed that an unbalanced wheel was making the vehicle shake and the front driver's side wheel hub sensor failed and needed to be replaced. the vehicle was repaired, but the failure recurred five miles from the dealer. the vehicle was taken back to the dealer, but the failure could not be duplicated. the manufacturer was notified of the failure and provided case number: [xxx]. the approximate failure mileage was 65,221. parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The dash board is cracked on the passenger side. there is no apparent reason this happened. i have owned 2 other yukons in the past and the dash boards never cracked. a friend mentioned this website to report it to. i hope gm fixes this problem. *tr
Tl* the contact owns a 2010 gmc yukon. the contact stated that the dashboard developed a crack next to the passenger side air bag. there were no warning indicators illuminated before or after the failure. the vehicle was taken to the demontrond buick gmc dealer (14101 north fwy, houston, tx 77090) where it was diagnosed that the entire dashboard needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 157,000. the vin was not provided.