We have classified the 27 complaints from 2007 GMC Yukon about STRUCTURE into the following categories.
Mechanic ( ase certified) attempted to replace front lower ball joints , stated frame was rusted to the point of he was unable to initiate the repair.
Takata recall the back hatch door with not go up automatically it seems to have the shock the automatically opens the door somthing seems to have follen off or broke only works manually
Interior dashboard. cracked in two places 1.) top left corner of passenger airbag panel 2.) center of gauge dome starting form vent vanes cracked up to nearly top of the gauge dome. this condition started 2018 and has progressively worsened in length. the vehicle has been garage kept its entire ownership. i researched and found that many other owners are e experiencing this same cracking issues in the same location.
The dashboard has cracked in 2 places, 1 in front of the drivers seat, and the other in front of the passenger seat by the airbag. it was already cracked before i bought the vehicle used, but has gotten worse living on a dirt road.
Tl* the contact owns a 2007 gmc yukon. while driving 20 mph, the dashboard fractured and all the warning indicators illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v381000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. vin tool confirms parts not available. the manufacturer was made aware of the failure. the failure mileage was 131,352.
Cracked dash
Takata recall, cracks in the dash that run to the air bags on the dash. the center speaker is mounted to the plastic dash and move with the road vibration which breaks the dash along with the uv radiation that weakens the plastic.. the dash could splinter in a crash and wound or kill a passenger.
Dashboard cracked
Tl* the contact owns a 2007 gmc yukon. the contact noticed that the dashboard was cracked and the air bags were exposed. the vehicle was not taken to a dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 131,000.
Tl* the contact owns a 2007 gmc yukon. while the vehicle was parked, the contact noticed multiple fractures across the dashboard. the vehicle was taken to a dealer who diagnosed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 170,000.
Tl* the contact owns a 2007 gmc yukon. while parked and/or driving at any speed, the chrome finish on all four of the interior door handles flaked and the factory edging was extremely rough. the contact's hand had been cut on the door handle due to the rough edging. in addition, the dashboard cracked and the plastic near the defroster had crumbled completely. the vehicle was driven to the dealer, but was not repaired. the approximate failure mileage was 10,000.
Tl* the contact owns a 2007 gmc yukon. the contact stated that the vehicle had two separate cracks on the dashboard. one crack was located on the passenger side near the air bag and the other one was located on the hump above the instrument panel. the cracks progressed until the entire dashboard collapsed. the vehicle was not repaired. the manufacturer was notified. the failure mileage was unavailable.
Dash has over 6 cracks and pieces broken off the dash itself.
Very large cracks in the dashboard that can potentially affect use of air bags on both driver and passenger side of vehicle. potential for punctures in bags from sharp plastic edges of cracked dashboard. *js
My dash cracked and is very sharp.. i am worried about it in an accident with the airbag. *tr
There are multiple cracks in the dash that came out of no where the vehicle has never been in a collision. this issue has been reported to gm by hundreds of people due to this very common issue, but they have done nothing to correct this problem. my main concern is one of the cracks is by the passenger air bag which could be a hazard during a collision or airbag deployment. with a possible chance of sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants. the other crack in the dash is on the driver side to the left of the instrument cluster i suspect the dash will continue to crack in more spots as time goes on. i feel like this issue needs to be addressed as this is a flaw in either materials or design. *tr
Two stress fractures occurred in dashboard. one above the instrument panel and one adjacent to passenger airbag. crack above passenger airbag could interfere and puncture airbag during crash operation. crack above instrument panel is quite large and could catastrophically fail during a crash. *tr
Traveling approximately 60 mph on a partly sunny day, approximately 27 degrees outside with my heater on, my sunroof spontaneously shattered with a sound similar to a gunshot. at that point, the glass did not fall but was cracked into thousands of pieces. later as i drove the glass began to fall apart. i was not following any vehicle and was not driving under a bridge or around any trees so there was nothing that could have struck my sunroof. the roadway was smooth and my sunroof has never sustained any damage in the past. *tr
The dash on my vehicle has cracked and feel that if the air bag is ever deployed it will send plastic flying into my passengers face or cut the air bag. i have complained to gm about this and do not feel that its a safety issue and i was told that it would be $1,100 the first time i called and after many attempts they are telling me they could do it for $500 now. i still feel that this is gm's issue and it should be recalled for the safety of the consumers. *tr
Crack in dash behind the steering wheel to the left of the hump. was told that it could compromise the airbag. needs to be a recall on this, as i see that many, many other people have this same problem. *tr
My dash has cracked twice on my 2007 gmc yukon. the first time was around the air bag and the dealer replaced it in 2011. now january 2014, the dash is cracked again around the air bag. took into the dealer and they said gmc will not replace because of the mileage of the vehicle, which is 110,001. however the dealer offered to give me $2,000.00 toward a new vehicle. really!! if you were going to give me $2,000.00 then replace my dash! my concern is if the dash is cracked what keeps the air bag from not deploying at any time. this is a safety hazard as i see it. i hope that you can do something to make them replace the dash. please help. *tr
Tl* the contact owns a 2007 gmc yukon. the contact stated that the dashboard was cracked near the driver side air bag. there were no warning indicators illuminated. the vehicle was taken to the dealer, but was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 100,000. updated 02/12/16*lj updated 04/25/18jb* *tr
Cracks in dash around airbag will cause injury with deployment. cracks on the dash will cause i just in accident.
I noticed cracks opening near the front passenger airbag area and on the top of speedometer cluster. contacted the gm and i was told a series of excuses such as: "your warranty is over", "you bought the car used ( i bought it from a gm dealer under the pre-owned warranty)", or "maybe you used products that crack the plastic!" after a brief research i found out tens of thousands of complaints about gm made vehicles with the same problem. the crack open at the same exact spots, down to the millimeter, and it happen in the brand new cars as well as the older ones. it is clear that this is a manufacturer defective item, and result of a wrong design. gm does not replace the part unless we pay for it. they are not concerned that parts could fly into the cabin as a result of the air bag deployments and refuse to address the issue. our cars loose also their value with a defective/broken dash board. the funniest excuse by gm was: "oh, the dash parts are made in mexico! you know how the mexicans are!" *tr
A large crack occurs in dash around area of airbag as well as a crack on the drivers side dash near instrument cluster. *tr
Tl* the contact owns a 2007 gmc yukon. the contact stated that the automatic liftgate was opened and then abruptly released, striking the contact abruptly on the head. the contact sustained a concussion from the force of the impact. the contact stated that the rear liftgate had only been opened three times since purchasing the vehicle and it was found that one of the support struts had detached from the liftgate. the vehicle was not repaired. the manufacturer was not notified of the defect. the approximate failure mileage was 50,000.
Rear hatch will not open. there is no manual way to open. if there was a accident and you needed to exit rear of suv you would not be able to get out as there is no manual way to open door. it is electronic and has stopped working. seems to be a common problem in all yukon's, tahoe's and escalades. there is not even a button from the exterior that you can push to open door. there is no way to open and gmc does not want to fix unless you pay the $100.00 to look at it then another $500.00 to fix, i really think this is a safety issue. it is a bad design not having any manual way to open rear hatch on a suv. *tr
Rear hatch/lift gate has no manual handle to open. when unlocking power locks rear hatch will not open, there is no way to open lift gate from inside or outside of vehicle. if an accident would happen there would be no way out of rear of vehicle. rear hatch will not open at all, it is all electronic and will not open. this is a common problem for all gm suv's. have contacted gmc and they don't seem to about issue. *tr
In april of 2013 i took my gmc into dealership because of the crack that started above my instrument panel and was traveling toward my airbag. the dealer said they were aware of the issue and that gm had repaired some but was no longer doing so. he also said that if they replaced the dash with a new one, it would do the same thing. the crack has continued to travel and now my airbag panel is raised on the dash. i contacted gm and they offered to split the cost of the repair at $400-$500 with no warranty on the repair. they agreed that it is a safety issue. my interior door latches also began peeling which left sharp edges of plastic (?)-my daughter sliced her finger opening the passenger side door from the inside. gm at first refused to replace them in april of 2013 but as of today, offered to replace them at no cost to me. *tr
Dash board crack at airbag compartment. dealer agreed to fix due to safety concern if airbag were to deploy. dealer said gm has acknowledged that every 2007-10 gmc truck and suv dash will crack due to defective inferior part. dealer charge to me was $100. i feel that this should be a recall issue. according to the hundreds of online complaints on this gm dash crack issue i was lucky to only pay $100, many others were not so fortunate and still have these dangerous parts in their cars. the replacement dash is the same defective part as the original, the dealer told me to expect it to crack again in about two or three years. *tr
Tl* the contact owns a 2007 gmc yukon. the contact stated that the dashboard was cracked. the vehicle was taken to the dealer where the failure was confirmed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 119,000. updated 03/18/14*lj
My dash cracked and separated right where the dash meets the airbag. my concern is about the safety during a collision or airbag deployment from sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants. i can provide pictures if needed. *tr
Drivers side door handle chrome is peeling off and my wife sliced her finger on the interior door handle. this is a known issue as i had also cut my hand on my 2007 avalanche. another issue on my yukon is that the dash has cracked for unknown reason around my airbag which could propose a serious issue since it surrounds the passenger airbag also similar to a 07 avalanche i have owned. if you google there are hundreds of owners with the same issues and nothing had been done about it. *tr
I have consulted with many others who have experienced this issue as well. general motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. this not only affects gmc yukons, but chevrolet tahoes and suburbans as well. the dash board is made of hard but brittle plastic. the dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp "dagger like" pieces of dash board material loose. in the event of an airbag deployment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. i've heard of this affecting vehicles from as little as 1 year old. general motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, "the government would do something about it". any assistance you can provide would be greatly appreciated. *tr
Defective dashboards installed by gm create a safety hazard. cracks occurred on drivers side (hump above steering wheel) and cracks in dash on both sides of airbag. if airbag deploys cracked pieces of dash could cause harm to driver and passengers in vehicle. gm is aware of this well known problem/defect and it is very widespread with thousands or more gm customers having the same issue yet gm refuses to replace defective dash for customers which is ultimately putting gm customers and their passengers in danger. *tr
3 months after buying vehicle in sept of 2011. chrome door handles on passenger side are peeling and cracking and slicing fingers open when trying to open door. about 8 months ago, dashboard beginning to crack around passenger side air bag area. *tr
Defective dashboard: the dashboard has cracked above the instrument cluster on the driver side of the vehicle. it has also cracked behind the airbag on the passenger side of the vehicle. i was working with [xxx] service advisor at freeway chevrolet in chandler, az.. he admitted that this is a defective part and many of these dashboards come in cracked regularly. they refuse to give any replacement assistance. my main concern is if the airbag deploys and gets caught on the cracked dashboard. below is a link to a facebook page with consumers that have the same issue with their gm product. http://www.facebook.com/#!/groups/251892298253/permalink/10151437659298254/?comment_id=10151439619973254 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2007 gmc yukon. the contact stated that the driver's side dashboard exhibited several cracks near the speedometer gauge. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60,000. the vin was unavailable.
Dashboard cracked on the passenger side at the airbag compartment, concerned that it may cause airbag to malfunction. *tr
I have the inevitable cracked gmt900 dashboard by the airbag cover. there are 2 cracks in the dash where the airbag cover is held in place as well as another crack above the steering wheel hump. i've contacted gm regarding this and they have not offered to repair it. there should definitely should be a recall, i don't exactly know how unsafe the cracks are by the airbag cover but essentially every 2007-2013 tahoe, yukon, escalade, suburban, sierra, etc... has or will have the exact same cracks. *tr
There is a crack in my dash on the left corner of the passenger airbag and another one on the left side of the steering wheel hump. these cracks cause the dash to rattle and vibrate a lot while the vehicle is being driven, which is very distracting and they also leave exposed, sharp edges. i am concerned that the crack could compromise the airbags functions. we have only owned this vehicle for 6 months. there were no cracks when we purchased it. the vehicle was in very good condition. after we noticed the cracks on sunday, i started researching how to fix the problem. our local gm dealership was not very helpful. i contacted gm directly and they are not willing to replace the dash. i looked online and found numerous people who have the exact same problem in their 07 yukons and tahoes. it seems to be a trend! i found a site where others have posted their problems and the results they got from gm. several people have been fortunate enough to get the dash replaced for free of charge. i was not that lucky. i feel that this issue needs to be looked into further. i do not feel that i should have to pay to replace a defect that so many vehicles have. please help me! thank you! *tr
The interior, driver side door handle on my 2007 gmc yukon is defective. the chrome laminate that covers the plastic handle is peeling on the top seam of the handle causing sharp edges to be exposed to my hand every time i open the door. i have contacted the dealership and they are saying that the "special coverage recall" is only good for 100,000 miles. i have 118,000 miles on my yukon and the problem is just now surfacing. i have contacted gmc directly for a resolution, which has been escalated to the district specialist in the area. this poses a continual hazard to me, since i have already cut my hand once from the problem. the cut was minor, similar to a paper cut, but a cut nonetheless. i do not feel that the recall should be limited to vehicle owners with less than 100,000 miles that are experiencing this problem. *tt
Tl* the contact owns a 2007 gmc yukon. the contact stated that the chrome coating on the front and rear driver and passenger's side door handles were peeling. as a result, the contact and four additional passengers sustained lacerations to the hands while attempting to open the doors. the vehicle was taken to the dealer for diagnosis. the technicians stated that the door handles would have to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 40,000. *tr
I own a 2007 gmc yukon and the dashboard cracked in two separate places and now fell in on one side. i contacted the dealer and they told me that this wasn't a recall item, however when i research this on the internet i found a number of other complaints about the same problem with the same type of vehicle. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2007 gmc yukon. the contact stated that the dashboard fractured on both the driver and passenger sides of the vehicle. the vehicle was taken to the dealer where it was confirmed that there was an issue with the dashboard in the vehicle's year, make, and model; however, there was no recall to address the failure and the dashboard would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage and vin were unknown. updated 04/05/17*lj *cn
Tl* the contact owns a 2007 gmc yukon. the contact stated that there was a crack in the dashboard. the vehicle was taken to the dealer. the dealer confirmed that there was a crack in the dashboard. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 114,000.
The suv has a few cracks in the dash board next to the airbag section and instrument cluster. my daughter serverly cut her finger on the cracked dash by accident. her finger got infected and she couldnt use her hand for week. also my concern is if an accident occurs and the airbag is deployed this could cause the plastic pieces to cut the airbag. the pieces of the dash could also break off and become airborne and injure me or a passenger. i have researched this issue and there are plenty of complaints (thousands) about the same thing. i feel that gm should put out a warning about this and replace the dash of every vehicle affected. *tr
The interior chrome handles are peeling, i have cut my fingers while exiting the vehicle. i am a little concerned that this will happen to my young children and require a trip to the doctors. *tr
There is a significant crack in the dash connecting the air bag component to the body. the first crack was found back in february and now there are 2 more cracks - one more on the air bag connection and one above the cluster dome. my fear is that if the airbag is to deploy, the sharp edges resulting from the defective dash would result in significant injury even if it is a minor crash. i believe this is a huge safety issue. *tt
Tl* the contact owns a 2007 gmc yukon. the contact stated that the driver and passenger's side dashboard exhibited several cracks near the air bags. the vehicle was taken to the dealer where it was advised that the entire dashboard needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 47,000 and the current mileage was 67,000.