For the second time the windshield wiper linkage has broken leaving the windshield wipers inoperable and the vehicle unable to drive in any sort of adverse conditions. along with missed work and repair parts it has already cost me nearly a thousand dollars.
While driving the windshield wipers stop working. this is very dangerous at night during periods of intense rainfall. this has happened on two occasions. once at night during heavy rainfall with the wipers at a high continuous setting on a township road with no lines. on the other occasion i was driving on a divided highway during daytimewith light rainfall with the wipers on the intermittent setting. this is a design problem in which a plastic grommet deforms allowing it to fall from a steel ball which is part of the link which connects the windshield wiper motor to the 'transmission' that powers both wipers.
Issue # 1-the wiper blades stopped working during a rain storm and were stuck midway on the windshield right in my site line while on o long 9 hour trip. i checked the engine compartment area after stopping the vehicle in a safe area. the turned on the wiper control inside the car and could hear the motor but no viper movement occurred. the control unit for the wipers seemed to be inaccessible as there is a large sealed housing over the area covering the wiper motor so i was unable to access or try to repair myself. i waited out the storm and researched to find that the 2013 model terrain had a recall for this exact issue in the united states and that my model year car of 2015 has had the same recall in canada only even though there are several hundred reported cases in the us per consumer reports. my hope is a recall for full repair of the issue will occur immediately in the us as this is a major safety issue that could result in serious injury or even death should this defect not be recalled for repair. issue #2- the front brakes on my 2015 terrain will lie have to replaced for the 3rd time in a 4 month period. the breaks shake and shimmy the front end of the vehicle when they are applied causing ineffective breaking. both the break pads and rotors were replaced twice and the left from wheel bearing has also been replaced with the 2nd wheel bearing needing replacement in the very near future. theses repairs alone have cost me $1300. the auto shop did cover the 2nd brake and rotor repair and will find out shortly if they will cover the 3rd repair. this is another crucial safety issue for this car that is a vital part of my daily commute to and from work. my hope is you will take both these safety issue serious and issue recalls.
While driving down i-20w going 65 mph, in a thunderstorm and heavy rain, my windshield wipers just stop. they would not come back on, they were literally just frozen across my windshield. i had to pull off the road on a very busy interstate during morning rush hour and avoid cars which i could barely see. this was extremely terrifying and made me so very anxious. i almost wrecked twice simply because i could not see. this is so dangerous!!!!!!! and i see that there are many others who have experienced the same thing. there is a recall in canada for the 2015 gmc terrain for this exact problem, but not in the usa ..... w h y ????? gmc must do something now before people are injured or killed!!
I own a 2015 gmc terrain slt awd that i purchased in 2015 with 1000 miles on it. while i was traveling by myself (single woman) on an interstate highway frequented by semi-trucks from orlando, fl headed to jacksonville, fl at 9:30pm. at about over an hour and a half out of jacksonville, on a dark stretch of the highway a torrential downpour, began common for florida especially during hurricane season. windshield wipers stopped working mid-wipe stopped in the left corner of my windshield. i was surrounded by semitrucks but by the grace of god, i was able to make it to the right shoulder. however, i was extremely hesitant because, it was dark and i could not see any obstructions such as stalled vehicles or stalled semi-trucks or road hazards unless i was on top of object. incident occurred on september 18, 2019.
2015 terrain (denali) wiper transmission joint failures (2) times in less than 6 months. while driving on highway during rainy weather; wipers stop, dangerously impairing visibility far from home.
Wiper transmission failed in a rain storm with 70000 miles. same problem as 2013 terrain. replaced all 4 tires at 65000 do to 2 tires losing air since new, when they were replacing valve stems two of them fell out due to not installed rite from factory!!
I was driving on rt 1 south in a rain storm at night, driving about 50 mph, put the windshield wipers on full and the wipers completely stopped. i was able to get the vehicle into the right lane and pull into a gas station. i was able to move the wipers but the wipers would not start working. i could not drive the vehicle as i could not see in the rain and needed to have roadside assistance. aaa towed my terrain to the coleman's dealership in lawrenceville, nj as aaa said it was a safely issue so they could not tow to a residential address. i did some research and found many other 2015 terrain owners had the same issue (canada had a recall for this issue). this is a known issue and manifests during poor driving conditions (heavy rain & usually on a highway). it is only a matter of time before someone is hurt or there is a fatality due to having zero visibility on a highway in the rain.
I was driving down the interstate at night during a thunderstorm with extremly low visibility when, without notice, my windshield wipers abruptly stopped working. there were no prior warnings. i had to inch my way to safety to avoid being hit. the wipers will not come on, but a humming sound is detectable. the repair shop speculates that the problem is with the motor.
Tl* the contact owns a 2015 gmc terrain. while driving 45 mph in the rain, the windshield wipers failed. the contact was able to pull the vehicle off to the side of the road. there were no warning indicators illuminated. once the rain dissipated, the contact drove to an independent mechanic where it was diagnosed that the ball joints connected to the wipers were disjointed. the wipers were repaired. the dealer and manufacturer were not contacted. the failure mileage was 78,000.
Tl* the contact owns a 2015 gmc terrain. while driving approximately 55 mph in the rain, the windshield wipers stopped working without warning. the vehicle was pulled over to a safe location and towed to the contact's residence via roadside assistance. the contact called ray skillman hoosier ford at (765-342-3673, located at 333 robert curry dr, martinsville, in 46151) and scheduled an appointment. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 90,000.
While driving on the highway i already had my windshield wipers going and turned them up higher, the wiper went too far over my windshield and got caught on the other side of my car. put it back into place but wasn't moving. multiple hundreds of dollars later they move again. they wipers were put on properly and had been fine for months prior on the lower setting, so this has to be a manufacturing error, i hope it doesn't happen again.
Turned on wipers and stopped in an upward position.
I was driving in a rainstorm with my family on a county road and our windshield wipers suddenly stopped working and froze. with the downpour, there was no visibility to continue driving. i managed to pull over to the side of the road, although it was nearly impossible to see the road. oncoming traffic made the experience very stressful and an accident could have easily occurred. we waited until the rain subsided and made it to a car repair place. they said it was more than likely the faulty windshield wiper linkage that caused it to malfunction. our car engine was running fine, but only the windshield wipers were not working. this incident and the potential danger it placed us was as stressful and caused as much anxiety as actually having an accident. had the rain not stopped, we wouldn't have been able to even drive back home.
Driving home and wipers completeley went out in the rain and pulled over to avoid accident until it stopped raining, was terrified that this can happen. they never fixed this problem in earlier years and recalled the terrain in canada but not usa.
Wiper transmission bushing failure while driving in rainstorm leaving me with no wipers. this appears to be a common problem that has been recalled in canada only.
This morning on my way to work on 95 north bound and my wiper blades stopped working. i was doing about 65-70 mph and it was pouring rain out and i could barely see in front of me. it was definitely dangerous for me to keep driving but i had to get to work so i continued to drive for another 25 miles with limited visibility. i have done little research so far but i do believe there is a problem with the linkage in the wiper blade assembly. anyways this was very unsafe and should be rectified and made known to other gmc terrain owner before someone is injured or even killed!
The car was traveling approximately 70mph on i-77n in ohio during heavy rain. without any warning, the wiper blades stopped working at all and got stuck in a hyper-extended "up" position. this caused immediate "blindness" to the road. fortunately the vehicle was able to be driven slowly to the shoulder, where i got out and inspected the wipers. i could push them manually, but there was no motorized control whatsoever. upon getting a tow home because there was no way to safely drive in the heavy rain with no wipers (an ordeal that took upwards of four hours), i found that the chintzy plastic wiper arm linkage bushings had worn out and come off of the bearing. this seems to be a common issue and has been reported before. the bushing that literally dictates whether you will see or not while driving in rain is made of a cheap plastic that broke after four years of use. four years. we were traveling at 70mph in pouring rain on a busy highway. we lost all visibility in an instant. we could have died. this needs to be addressed.
While driving 70 mph on an interstate in flordia on vacation, in a rain storm our wipers quit working... my kids and family were in the car. my husband was driving and i had to hang out the window to stop traffic from passing us so we could get to the shoulder. we then had to wait for the rain to stop so we could make our way to the next exit. we got off the exit and made it to a gas station and a mechanic happened to be there and helped us figure it out. we than had to drive to the next exit to the parts store to get the part and fix it. the ball joint no longer stays in the bushing on the arm. two weeks later the other bushing did the same thing and they stopped working again.. canada has issued a recall already on this part back in 2016 & 2018... recall number 2016318 and 2018137.. why would canada issue a recall but not the united states!!!! absurd!!!
The plastic bushings used in the wiper linkage assembly are poor quality and regular use weakens them or they become corroded. the bushing connecting the wiper transmission to the rest of linkage assembly detached from itself while i was driving during a snow storm causing my windshield wipers to stop working completely, leaving me with no visibility. the car had to stay parked where it was until the weather cleared.
On 02/19/19, while traveling on the pa turnpike, i turned my winshield wipers on, only to have them come up 3/4 of the way on my windhield and stop. subsequently, my wipers became inoperable. thankfully, there was only a slight rain, and not continuous rain or snow falling at the time, or this could have resulted in a serious crash. i had the wiper assembly replaced same date, $259.678, for labor and parts at a gm dealership. i was told this was not a recall at this time and was not covered. my 2015 gmc terrain had approx. 75,000 miles on at the time of this incident. this incident resulted from corrosion to the wiper assembly, involving corrosion to a transmission ball joint, which is gm recall on previous model years, and is also a current gm recall in canada only for this year, however, us models are not. the ball joint separated due to corrosion and causes complete failure to the windshield wiper system. gm is dragging their feet on making this a us safety recall as canada has it for the 2010-2017 years.
For the fourth time my wipers have stopped working. i have had to pull over on the highway in a rainstorm. the arm bar has popped off multiple times. the joints that clip into the wipers have been replaced and i have had this issue every 3 months for the past year. it is a safety issue.
Driving on the highway very early in the morning, sleeting. turned the wipers on, they went up and stopped right in the middle of the window. i had to get off the highway and was able to push the wipers down to obtain visibility
We have a 2015 gmc terrain that has 43000 miles on it and got it in may of 2018. on friday january 4th my wife was driving our terrain on interstate 485 in charlotte at morning rush hour headed to work. she was in the left lane on the high traveling about 65 mph in a steady downpour with vehicles beside her. at that time she had the windshield wipers going when all the sudden with out warning they froze in position and stopped working. she was unable to wipe the windshield making it almost possible to see. luckily she did not have any cars behind her and she was able to slow down enough and turn on the 4 ways and ride the shoulder of the highway to come to a stop. she then called me and told me what happened while talking to me the rain subsided enough that she was able to get to the right lane and off to the exit about 2 miles up. she got off there and was able to get to work. it stopped raining that day and was clear and i researched on wht may have happened or any recalls. i came across stories of the wiper blade failure in the 2013 gmc terrain 2014 and 2015 all having the same issue. gmc has recalled the issue on the 2013 in the united states and the 2015 model in canada but not the usa. i scheduled an appointment with our gmc dealership that monday and scheduled an appointment on that tuesday morning. we dropped it off and they said they would have to run a prognostic test even though i told them what was wrong and what i was almost positive was wrong. later that day the technician called and confirmed that the wiper transmission broke at the end of the shaft and that they had to replace the wiper transmission assembly. from reading about the recall and the same complaints with the 2015 terrain i believed this is a recall issue and needs to be extended to the 2015 vehicles as well.
2015 gmc terrain windshield wipers became inoperative on december 31, 2018 while driving on a city street during heavy rain. wipers were set on regular speed when they failed. upon inspection the wiper arms feel totally disconnected from the wiper motor. *dt*jb
Windshield wipers stopped working in rain storm while traveling in parking lot.
Wiper system failed/seized while driving in rain on 11/24/18. apparently a problem with transmission in wiper system. mileage approximately 57,000.
Wipers stopped working while driving approximately 55 mph on highway in a rain storm. apparently it was an issue with the transmission within the wiper system.
My wife was driving home from work her windshield wipers quit working. it was during a bad snowstorm at the time. i understand this is an ongoing problem with this model. i understand there is a recall in canada for this problem but not in usa. i believe this is a serious safety issue and something should be done.
Tl* the contact owns a 2015 gmc terrain. while driving approximately 40 mph, the windshield wipers seized without warning. the dealer was not notified. the manufacturer was made ware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 51,000.
Wiper transmission arm fail out of bushing causing wipers not to work. i bought part and replace it myself. would love to be reimbursed. i called dealership and they said there was recall on 2013 and not 2015.
While driving on the highway during rain, the windshield wipers stopped moving and became stuck at the twelve o'clock position. i was unable to see in front of me. upon inspection, the plastic linkage/bushing in the wiper assembly had broken.
My wife called me during a heavy rainstorm, the wipers just stopped working while she was driving home. she pulled over into somebody's driveway. the fuse was fine and you could hear the wiper motor running. i (carefully) drove her car home, with her in front of me driving my truck, stopping occasionally to let cars pass and to manually wipe the windshield. turns out the plastic bushing holding the wiper linkage together was worn and popped out of place. i bought a new wiper transmission assembly and installed it that night.
Tl* the contact owns a 2015 gmc terrain. while driving 55 mph, the windshield wipers seized without warning. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was approximately 64,000.
While driving in a sudden rainstorm in iowa in june the wipers on my 2015 gmc terrain completely stopped working almost causing us to crash. this seems to be a common problem with the bushings going out on the wiper assembly and there is even a recall in canada. why not the us! a couple of mechanics have advised me that it is probably because it hasn't caused a proven fatality in the us, well, we were just about to drive around a 90 degree turn at around 50 mph with a sudden drop off that goes about 50 feet down next to the road. the only reason we didn't wreck is because i have driven on the same road my entire life (since 14) for about 26 years. anyone unfamiliar with the road would have probably dropped off the edge or hit oncoming traffic. i have attempted to have this fixed by mechanics 3x since, i think it is hopefully finally repaired. both mechanics advised the engineers really messed up and they have seen lots of these from 2010 gmcs/chevys and newer. gm needs to take a nice long look at the number of complaints for these and do for the us what they have done in canada. my vehicle was made in canada according the sticker on the door, and i'm very disappointed if i lived there this would be recalled. this issue greatly impairs ones ability to see while driving and people could lose lives over this. i wonder how many accidents have happened due to this issue and the person did not live to tell you their story.
I was driving yesterday in the rain when the wipers would not work. i could hear the motor, but the blades were not moving. i turned around and thankfully i was not far from home to get another vehicle to drive. the wiper arm linkage bushing broke. it is a plastic part. i cannot believe a plastic part is what is holding the linkage together. this is definitely a poor assembly on the part of gm and safety hazard since there is no warning of failure. with today being a sunday i unable to locate repair shops in the area. to make matters worse, its going to rain all day.
A bushing broke on the wiper transmission when i needed it the most since it was going to be rainy for a few days. i have seen the 2013 terrains for the same issue. apparently gm did not get it right since it happened on my 2015. should you need more specific details with my experience at the dealer as well as gm directly, please let me know.
During a snow storm in march my windshield wipers just stopped working while driving! luckily, i was able to return home safely since i was just around the corner. i went to union park and got the issue fixed for $110.00. i had to pay for it since union park told me i had 38,000 miles on my lease and the warranty runs out at 36,000. then during a rain storm in late june my wipers stopped working again on the blue route. i pulled over until it stopped raining and made it home safely. i then took the car to sears automotive where they told me they could not touch it because this part was recalled by gmc. the subject of the alldata repair site states '#15789- windshield wiper motor failure (oct 26, 2015)' in august of 2016 gmc recalled 368,000 gmc terrain and chevy equinox sold in 2013 due to faulty windshield wipers. the defect in the 2013 models were not discovered until late 2015, and i bought my car brand new in april of 2015, leading me to suggest the same issue happened in my model. the alldata repair report given to me by sears auto stats that a similar recall was made on oct 26 of 2015. i took this information to union park service center and the assistant service director james askren refused to look at the data report from sears and stated that the car was not under warranty. when i told him to just charge me and we will have the courts decide who is liable for the repair costs he refused to fix the car, leaving me with a car that has no windshield wipers until his called me on monday. no other repair center will look at my car since it is under warranty, and gmc won't touch my car because i threatened legal action. i am forced to rent a car to get to and from work while gmc refuses to fix my car.
Sept. 30, 2015 we bought a 2015 gmc terrain from buick gmc of mahwah (nj). there was 88 miles on the odometer. at night (in darkness) visibility is only accessible thru the bottom section of the windshield. there is a dark horizontal line across the windshield at approximately the half way point. it is black above the line-no visibility to the outside above the line. you can not see a safe distance down the road as visibility is restricted. telephone poles, trees, objects, side roads, deer, obstacles, signs etc are not visible thru the windshield's top half. we drove it the first time at night oct. 8. i was the driver, my husband passenger. our seats were at different positions. neither my husband nor i could see out of the top half of the windshield. the route traveled consisted of unlighted parkway and side road driving. on dark, non illuminated roads with no lights from other vehicles and street lights, we were not able to see anything above the horizontal line across the windshield. with low beams visibility was approximately 25-30 feet forward. there was no visible orientation above the horizontal line. it was black. high beams allowed a longer visual field but still no visibility above the line of the windshield creating a 'tunnel vision' effect. traveling up or down hill was particularly scary. visibility was restricted to directly in front of the car. the 25 mile drive was frightening. there was no visibility problem during daytime driving or on highly illuminated roads at night. oct. 9, 2015 (9 days of having the car) with 220 miles on the odometer, we returned it to the dealer without resolution. gm responded all terrains are manufactured as ours and could find no problem as described. the car is unsafe and a hazard to us as well as others. we do not want to become a gm statistic.
If we use any climate control setting before using the defroster, then try to use the defroster, it will only blow cool air. if we change the setting to vent, heat or a/c, warm air will blow, but switch it back to defrost and only cool air blows from it. we could not clear the windshield of fog in a warm rain without turning the defroster all the way to hot (95 degrees). as this was in the middle of summer, it was unbearably hot in the car trying to drive. took the car to 2 service departments multiple times, no code shows, so no fix for this. we are sent back home with car as it is. the problem was noticed just after buying the car in july 2015, and continues today.