We have classified the 44 complaints from 2002 GMC Envoy about ELECTRICAL SYSTEM into the following categories.
Purchased envoy 05/18/2002 drove home 8 miles put in garage. 05/19/2002 4:30p.m. went to start up to go to work key wouldn't turn no power of any kind no brake lights no onstar(which is for those kind of things i thought) couldn't get key out of ignition. nothing of any kind worked. in shop as we speak.*ak
Turn switch previously replaced becuase hazards came on when putting on turn signal. now windshield wipers are stuck on and had to pull fuse to stop, will be returning to dealer, again
While driving, all gauges went blank, dark, had to stop vehicle and turn off the engine, after 5 minutes, turned it back on. gauges started working again. dealer could not duplicate problem. *ak *tt
My 2002 gmc envoy lost all power three times at high rates of speed. the first time we had it serviced and i was told a module needed replaced. the second time, the car shut down at highway speeds but restarted approximately 15 minutes later but then the same thing happened again the next day while my wife was driving home from work traveling at 65 mph down a highway. we had it serviced again and this time i was told it was due to a loose wiring harnass. car has had numerous problems since and it is an unsafe vehicle for my family to be transported in.
02/11/02 4,667 miles everything shut off. engine stopped while driving. restarted at 2000 rpm with lots of noise. 05/29/02 7,463 miles vehicle died and would not restart until after 15-20 minutes 06/05/02 7,664 miles vehicle died while driving and would not restart until after 15-20 minutes 11/13/02 11,528 miles backing out of driveway engine died. would not restart. towed in. 06/10/03 17,865 miles died while driving. dealer did not even look into this. 06/14 to 06/18/03 18,000 to 18,214 miles car off road for 5 days due to engine died while driving. i referenced ecas and pcm problem nhtsa defect summary ea03007. dealer tells us no-one else has had this problem. suggests driving round dealership until problem occurs, and then calling them. don't try to start until they come out (never mind we're in the middle of a busy road and in the evening time when they are closed). we are lucky we were not rear-ended this last time. gmc refuse to replace ecas wiring bundle and pcm solution per ea03007. help!!! help!!! please help!!! *nlm
Turned ignition on and instrumental panel was completely dead, there was no illumination. *ak *yh
Recall 01v126000; while driving 60-65 mph consumer lost control of vehicle, hit concrete median, and vehicle bounced off median and hit right guardrail. also, vehicle caught on fire, fire department put out fire. vehicle was totalled. front lower control arm was broken, consumer has parts for inspection, part of break was clean, the other part rusted through. consumer called gmc about recall on this part, was told this vehicle was not affected. due to vin. *ak
Below is copy of letter given to gm dealership following the engine failure at high speed: 10/05/2001 to : bob ross service department 2002 gmc envoy 3,240 miles problem: on sunday october 4th, my wife was driving on 675 to fairfield mall from our home at 6:10 pm in the evening. she had traveled about 8 miles and was going 65 mph in the middle lane when the envoy suddenly lurched and then quickly slowed with total loss of engine power. the headlights (it was dark) were still on and the check abs light came on as she coasted to the berm in moderate traffic. at that point the car would turn over (battery ok) with the key but would not fire. she called on-star and they said it would have to be towed and called dispatch (case 00244572). she also called me so that i could pick her up. when i got to the car, approximately 6:15, i turned over the engine and it fired. the check abs lamp was still on. i waited for the tow truck and he followed me to the bob ross dealership. as i started to drive, the abs lamp went out, but the check engine soon lamp came on and stayed on the entire drive to the dealership (about 8 miles) where it was parked at 6:50 pm sunday night. during the drive, it was obvious the transmission would not shift out of one of the lower range gears (not sure which one) and it appears the engine was running in ''limp home mode''. it would appear some computer glitch has occurred which is critical to the entire engine control program. i am very concerned in that this vehicle only has 3240 miles and the total and sudden loss of power in moderate traffic and darkness could have placed my wife in a precarious position as she tried to move to the berm with no power assist (steering or brakes) available. please check the vehicle out carefully to determine the cause of this unacceptable failure. john perkins
Vehicle has stalled twice at 65 mph. vehicle taken to dealer 6 times. dealer replaced computer. *ak consumer states vehicle is experiencing electrical problems. air level system deflates each night, part is on back order. *slc
Engine non-start problems -- waiting 15-20 minutes seems to correct. wandering side view mirrors. rubbing noise when turning tightly. driver's side door movement noise when turning over bumps. side mirror air noise. the 1st. two (2) problems have been ongoing, and the most concerning, since the vehicle was purchased new in 2001. it has been in for repairs to two (2) gmc dealers numerous times, and an ignition recall repair was done and the dealer assumed it would correct the non-start problem. it did until yesterday. more importantly however, shortly after this vehicle was purchased, gmc's owner assistance help has been sought for these (2) problems assuming they may inform the dealer of engineering fixes, but to no avail. *jb
Our 2002 gmc envoy was plagued with repeated electrical type problems nearly from the beginning of ownership in july 2001. these problems include locking us out while running, mirrors not holding programming, cd player changing tracks during play, driver seat moving forward and cd player coming on when vehicle was off and no key in ignition, cd player that was on shut itself off and the driver door unlocked during driving, "easy out" feature of the driver's seat moved it forward instead of rearward as programmed, fan and temp. settings changing, dashboard gauges not working or illuminating while driving. we made repeated trips to a gmc dealer without repair because they could not duplicate the problems. after 17 months of ownership we were not happy and frustrated to have an expensive vehicle with so many problems so early on. our only recourse was to use the arbitration process with the bbb auto line and our state's lemon law. the arbitrator's decision required gmc to buy this vehicle back. we are very dissapointed gmc did not stand behind their product and concerned that this vehicle will be re-sold as is.
The electrical computer memory for the exterior mirrors and the seat adjuster failed. this caused the seats for driver and passenger side not to be adjusted. also the mirrors are not able to be adjusted. driver has to continously adjust the miirrors in order to see. dealer reset memory seats, reprogrammed mirror memory, and replaced left and right front seat modules. did not remedy problem. customer states that there is a fuel leak loss of 1/2 tank in 3 miles. dealer repaired loose connection between main fuel line and the fuel tank. *tt