The middle row seats are defective. they fold down but will not come back up. they are stuck in the down position. i brought the car in to a ford dealer's service department, and they've now had it for 3 days trying to figure out how to fix the problem. at this point they have told me that there is something wrong with the manufacture of the mechanism in the seatback that controls the seat folding function, and that the only way they can fix it is to install a new seat. the dealership's service dept has quoted $2000 for it as an out-of-warranty repair. in searching online, i see that this is a common problem with this vehicle model. i've seen that there are tsbs issued for this problem. but when the dealer puts my vin into their system, my vehicle doesn't show up as part of the recall. i believe this should be a new recall, or an expanded recall, to fix a problem that ford seems to already know it has -- they just haven't acknowledged every model or year that it effects. additionally, there is an issue with the software running the car's clock -- when the car battery is low, the clock stops working, and will not allow the user to reset it to the correct time. the dealer said that the only way they can fix it is to do a software upgrade at a cost of $140 - $280 each time. this is also a well-known problem according to many ford consumer message boards. i'm not sure if this qualifies for a recall as well, but it seems like a known defect that puts the vehicle owner at a financial disadvantage.
The window visors will not stay up. you pull them down to use and put up afterwards and they fall back down while driving.
Two recalls have been issued on my vehicle and three different ford dealers (modesto, ca. tracy, ca. and stockton, ca.) had refuse to service them, i do not know what to do,noise is high and disturbing and the slide is broken, i am afraid the door could open while driving. recall 16s35 and recall 16s30 need help!!!
Sensors and rearview camera start going off for no reason when in motion on a city street or highway. this has happened several times most recent is 10/18/2016. note if vehicle is put into park. and you wait 30 seconds it will stop. but starts up again, after 20 seconds.
The lcd display which includes radio, navigation, climate control, and blue tooth phone does not work properly. push with your finger in one place and it works in another spot. sometimes it hangs up and is hard to clear. stationary or moving it works the same.
When sun is shining can not read any instruments including speedometer.. poor engineering.
Headlights aim at ground approx 30-40 ft in front of vehicle. can not see beyond that at night. took back to dealer and they adjusted them so now i can see about 2-3 car lengths in front of me at any speed. dealer said they were fine even the way they were. i have had 2 close call events, one involving a pedestrian, i want this to be on record for the time when it is not just a close call and i actually hit someone. l am also reporting this to my insurance company. the dealer is autofair of manchester, nh.
Going 60mph heard a high pitched nose inside the front of the vehicle. dealer thought there was a hole in the firewall. not the case i am the first one to have this issue. found out today after they had the vehicle for over 3 weeks that the vista window, which is on top of the vehicle, was loose and could fly off at anytime. instant sunroof but think about the vehicles behind you that could cause a bad accident. it was determined by ford that if you get inside the vehicle and push up on the glass and it moves then it will fly off at any time. this was caused by it not being installed correctly at the factory. i don't have a problem with this anymore as i traded that vehicle in on another one with out the window..