Tl* the contact owns a 2011 ford transit connect. the contact stated that the steering wheel seized immediately after the key was inserted into the ignition, which prevented the contact from starting the vehicle. the vehicle was towed to her residence and was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 120,300. the current mileage was 120,344.