Tl* the contact owned a 2017 ford taurus. while driving approximately 15 mph, another vehicle crashed into the front passenger side of the contact's vehicle. the air bags did not deploy. a police report was filed. the front passenger sustained injuries that required medical attention. the vehicle was totaled and was towed to a tow yard. the dealer was not contacted. the manufacturer was made aware of the failure and provided a case number. the cause of the failure was not diagnosed. the failure mileage was 14,600.