Problems with 2001 Ford Taurus SUSPENSION

Dt: one of the rear coil springs broke and punctured through the tire and slashed it all the way around. it happened while going about 10-15 mph. noticed it when replacing the tire. had originally thought it was just a blow out. looked at the axle area, and part of the coil spring was sticking out.*ak dealership found rear struts were bad due to broken rear coil springs and had to be replaced. manufacturer not willing to fix under recall. *tt *nm

Complaint regarding the 2001 ford taurus front coil spring recall repairs. *mr recall campaign#04v332000. the consumer was driving home when the tire blewout because it was ripped completely around due to a rear cracked coil spring. *sc the consumer had to replace 3 serpentine belts. *jb

Dt: 2001 ford taurus. the consumer stated the rear driver's side spring spun off its perch and punctured the tire. this did not cause an accident because there were no other cars in the area. the vehicle was pulled over and the spare tire was put on. the vehicle was taken to the dealership. the dealership found a recall for the front springs and replaced them, as well as the perch and the tire. *ak

Dt: front coil spring fractured, caused tire to go flat. consumer was driving at 10 mph. *tt

While i was driving on the highway at speeds approx 55 mph, my passenger rear tire blew out. i pulled over and put on my spare tire (donut). later that day i replaced it with a brand new tire. within 20 miles the same tire blew out again. after looking underneath i discovered the coil over the strut had ripped open the tire like a can opener. *jb *nm

Driving to work and a grinding noise came from right rear of car. metal grinding against meytal noise. moments later the right rear tire blew. i pulled over immediately to see what happened. something had made a gouge in the inner part of the tire. after the car was placed on the tow truck, i could see a piece of metal dragging. the repair shop called a said the rear right spring broke and damaged the tire. i believe rusting caused the failure.

There was no meaningful event or evidence (noise, etc.)preceeding the discovery of the failure of both rear coil springs. i visually saw them after being removed and they had corroded and snapped completely through. they were found after requesting an inspection prior to the warranty expired. the ford dealer said it was a common problem, but not covered by warranty. i carry no weight in the back of my car except 3 times weekly i have my grandchildren ages 2 and 3 1/2 years!! repair requires the replacement of struts as well. after getting a second opinion where the second coil spring was identified, i had the repair completed at a non-ford repair facility.

Dt: the contact had taken the vehicle to dealer for a regular oil change on may 10, 2005. the mechanic told him that the rear coil spring broke. the contact was not aware that it happened. he figured that it happened sometime between february and may. there is an on going investigation for this issue by the nhtsa , pe05054. the contact knew that there has been nhtsa recall 04v332000 for front coil spring. he wanted to find out as to why there was no recall for the rear coil springs. *ak updated 11/16/05. *jb

Dt: when she got in to car she heard a loud pop.went to dealer and found out the rear coil spring broke on passenger's side . dealer said she was lucky to make it to dealer. had sheilds put on front coil springs a few months ago because of recall letter she got in september. rear coil springs are not in recall. has called manufacturer and was told they were not in recall and its up to her to pay for it. repair was about $300.00. she still has left rear coil spring on her car and she is afraid it might go also.*ak

In may of 2005 the rear coil springs of my 2001 ford taurus both broke and the left coil spring punctured my tire causing a rapid loss of air. the coil springs on the front of my vehicle broke in june of 2004 (and now have protective shields due to the recall in august of 2004). all four coil springs on my vehicle have been replaced. my vehicle is now registered in virginia but had over 75000 miles put on it in pennsylvania- i believe that if my vehicle had not been registered in pennsylvania at the time of the front spring recall i would not have known about the recall. the ford dealership in my area was reluctant to place the recall protective shields on the front of my taurus. *nm

Dt: 2 week ago she heard a noise, and 2 days ago heard same noise, but more intense while pulling out of her driveway. pulled off the tire, and a piece of the spring fell off. it was very corroded. had to get it towed to dealer. the front springs were in a recall, and they were fixed. called manufacturer and they will not offer to help. *ak

I was a block from my house in my 2001 ford taurus. a rear coil spring broke, the sharp end extended out and ripped a hole in my rear tire. the ford dealer advised me that "ford does not consider a rear tire blowout a safety hazard" fortunately i was close to home and at low speeds but the incident cost me $411 to take care of with no help from ford or the dealer. vin # [xxx] *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Auto was parked in driveway. left rear coil spring snapped and wedged against tire. i jacked up car, removed tire and installed small spare tire so spring would not rub tire. drove to repair facility and they replaced both rear coil springs. old parts were discarded. did not hear about faulty coil springs until recall notice for front coil springs was received from ford motor company in february 2006. *nm

On april 10, 2005 i was placing my daughter in her car seat (located in the middle of the back seat) when i heard a noise in the back drivers side of my car. upon looking at the vehicle i realized the back spring broke. knowing that the front springs are covered under a recall i assumed there was one also on the rear. i called roadside assistance and they towed the vehicle to prince frederick ford. when i spoke with the service department they assured me they would fix it and try to determine why it broke. also they said half of the labor would be to do a 4 wheel alignment. on april 14, 2005 i was told my car was ready. after paying for it they told me they don't know why it happened but it was fixed. upon leaving the parking lot i noticed the car was out of alignment and now there was a sound coming from the rear of the car (especially when hitting bumps). due to a family emergency i was unable to contact the dealer until monday the 18th. they told me to bring the car back and it would be checked out. on the 21st we were told the car was ready again. the alignment was not completed initially so they fixed that issue and then discovered the rear struts were bad and replaced them. at this time they also said they inspected the other spring and it looked fine. that brings us to today, may 13, 2005 when i again placed my daughter in her car seat (which we moved to the drivers side rear seat) the right (passenger) side spring broke. after calling ford to see why it broke when they said it was fine, they said they could be of no further help to us. i do have the spring that broke today (it's still on the car, until i can have it fixed) but the dealership didn't give me the first one. my concern is with there being a recall on the front springs due to corrosion by road salts in my state, what makes the rear any different? it is an odd occurance for one spring to break but for both to break i think there is a ...

2001 ford taurus rear coil spring broke and ford would not replace them for us. three weeks later the front springs broke and ford did replace and repair the front springs. rear repair out of pocket costs was $647.64. *nm

Consumer 2000 ford taurus has a defective rear coil spring. ***no answer required*** *ts the rear passenger's side coils spring broke. less than three weeks later the front driver's side coil spring broke and punctured the front driver's side tire. the vehicle was towed to the dealer and the manufacturer was contacted. they agreed to pay for the front coils sping replacement, under recall 04v332000 , but refused to reimburse the consumer for the rear spring replacement. *nm

I have a 2001 ford taurus. one of the rear springs failed. there was no indication of the broken spring. the broken spring protruded into the rear tire, wearing a groove. thankfully the broken spring was found before a tire blowout occurred. both rear springs and rear tires needed replacement. *jb

On 2001 ford taurus, right rear spring had broken and caused tire to puncture. vehicle was towed to ford dealer and repaired. no warranty, because over 36 month warranty. dealer replaced both rear tires and both rear springs, at our cost, parts and labor. have pictures of broken spring and punctured tire. *jb

Car was brought to dealer to repair recall on front springs, repair was made and mechanic then told me of rear spring that was broken and had cut into the left rear tire, requiring a new spring and tire at a cost of $517.46. *nm

The vehicle was coming out the parking lot when all of a sudden the consumer heard a noise coming from the back. results showed that the rear left coil spring broke and penetrated to the tire. *ak the coil spring had rusted, broken and was rubbing the inside of the tire. the left coil spring was replaced. recall campaign# 04v332000.

I started hearing a sound from the rear while driving around town. at home i checked carefully and found the rear spring broken with a sharp point dragging on the tire. the tire was gouged through the first layer of cord. the ford dealer replaced both rear spring at my expense. it was very fortunate for me that i heard the sound before the tire was shredded. *jb

2001 ford taurus safety recall regarding front coil springs.*** no answer required***. *mr the consumer stated the rear coil springs on his vehicle failed and he wants the manufacturer to acknowledge that there is a problem with the rear coil springs as well. *jb

While backing out of the driveway consumer heads a loud squealing noise. consumer inspected the vehicle , and noticed the left rear coil spring broke. consumer cut the coil spring, and took the vehicle to a repair shop. dealer and the manufacturer were notified, and confirmed that the part was not covered under a recall.*ak

(1) only 38,000 miles - 2001 taurus sel.(2) clunking noise from front stabar link due to wear of plastic socket on ball stud. ultimate failure & consequences are unknown at this time. (3) no action taken as of yet. both links on front stabar will need to be replaced very soon. *ak

While driving at approximately 5 mph and approaching a stop sign the left rear coil spring broke and punctured the tire. the owner later contacted the manufacturer, and was told that there was nothing else they could do. *ak all four tires were replaced due to cracking and not holding air.. two rear spring were replaced. *sc *jb

Driver was backing out of parking space and the right side collapsed to the ground, and the tire blew out. vehicle was towed to the dealer for inspection, and mechanic determined that right side coil spring and tire needed to be replaced. *ak

Consumer received recall 04v332000 concerning front coil spring. remedy failed. *ak the ball joints had excessive wear and had to be replaced at the consumer's expense. *bf

While driving in the city the right rear spring broke and cut the right rear tire causing the tire to lose air and go flat. *ak

'recall campaign' issued for front coil springs on 2001 ford taurus. *bf the consumer wanted to know why her vehicle was not included for the protective shields. the consumer has a letter which stated the protective shield installation did not apply to the state of florida, however the consumer received a recall letter which stated otherwise. *jb

Consumer complained about rear coil spring problem.. while driving driver heard a rubbing noise under the rear of the vehicle . when the vehicle was inspected it was discovered that the rear coil springs were fractured on both sides of the vehicle, and the fracture was covered with rust which was an indication that the coil springs were damaged long before they broke . *ak...consumer had the old springs in his possession if inspection was needed. also, indicated the rear coil spring failure was similar to the manufacturer's recall 04s17. however, ford denied consumer's request for reimbursement that manufacturer's recall was only for front coil spring failure. *ak

Dt: 2001 ford taurus. the vehicle had a broken rear coil spring. the consumer contacted the manufacturer and left a message in which they hadn't returned the call. the consumer's vehicle was serviced at mccrackin ford. the vehicle only had 14000 miles on it when the rear coil spring broke. the consumer had not experienced any accidents. the consumer wanted her money back for the service that was performed on the vehicle. ak *sc

The vehicle started shaking, and then the left rear tire blew out. the mechanic informed the driver that the rear coil springs and struts needed to be replaced. please provide additional information. *jb

Consumer complained about a rear coil spring problem. while backing out of the driveway rear coil spring broke, causing the spring to puncture the left rear tire. owner contacted the manufacturer, and was told that repair for the rear spring will be at the owner's expense. *ak they repaired spring and struts. bill was $760.00 and thye billed the consumer for $100.00. they do not have protective shields for rear springs. it is still an unsafe car to drive. *bf

Both rear coil springs fractured on my wife's 2001 ford taurus. luckily she was not driving the car at the time. the coils cut through the inner side walls of both brand new tires which were just installed on the car (january 04 2005). my wife was heading into work via the freeway and if it was not for the goodyear technician who heard a noise during the test drive, my wife could have potentially been involved in a very serious accident had the tires blown out at highway speed. i contacted ford of canada on numerous occasions for compensation but to no avail. at the time of the tire replacement, the vehicle had only 74,000 km. upon removal of the rear coil springs, it was clear that they had been broken for some time as the fracture points were well rusted over. this is a serious issue that could have resulted in death. ford does not seem to give a [xxx]! *nm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The consumer is experiencing a problem with the rear coil springs. the rear coil springs snapped going into the rear tire. the consumer had the vehicle to the dealer and was told that the front coil springs are being recalled but not the rear. provide further details. *jb......consumer stated right rear coil spring broke/removed and replaced. *ak

Rear coil springs fractured and rubbed on rear tire. had to replace both rear coil springs and 1 tire. when rear coil spring fractured it caused the rear strut to break the upper strut mount because the vehicle was sagging in the back. i also had the front coil springs replaced under a existing safety recall because they were fractured to.*ak

Rear coil springs on 2001 ford taurus. both, of rear coil springs have fractured while driving and one the sharp broken spring was less than 1/4" from the side wall of the tire i have no idea how it did not rip a huge hole in the tire. if i would not have had some unrelated work done on the rear of the car i would hav e never known until the tire would have been ripped wide open and possbly caused an accident. *ak

Recall campaign: no contact has been made with the consumer since receiving the recall letter for the front coil spring. nhtsa recall front coil spring 04v332000. *nm

Consumer heard a rubbing sound from the rear. consumer took the vehicle to a mechanic for inspection, and mechanic determined that rear spring rusted and snapped, scoring the left rear tire. vehicle experienced the same problem, but for the rear. *ak

While driving 5 mph rear coil springs punctured the rear tires. consumer had the tires changed. dealership was notified, but did not resolve the problem. *ak

2001 ford taurus, i was turning into my home driveway, when the front left strut spring broke (drive is typical suburban drive,no remarkable bumps or turns). the action caused the broken piece to sheer the tire from the wheel in one revolution of the wheel. the tire peeled out from under the wheel (as i was in a slow speed right-hand turn >10mph)and i lost control and ability to safely stop.the car fell to the ground (on it's frame) as the suspension had given way and the tire had lost all shape. the car is currently in the shop for repair and it is unknow the total damage to the vehicle,nor the intention of the manufacturer. i can only imagine what would have happened to this vehicle part failed at speed! that is my reason for contacting you, others need to know!*ak

Dealership wanted to charge the consumer to inspect the vehicle before performing front coil spring recall 04v332000 repairs. *ak

Manufacturer's recall 04s17 for the front coil spring was issued in august 2004, and dealer stated they still did not have the parts available. *ak

Consumer received recall 04v332000 concerning front coil spring, and contacted his local dealer who advised the consumer to wait until something happened before bringing the vehicle in.*ak

A loud pop came from the rear of the vehicle when it went over a bump. the consumer found that the rear right side spring coil strut broke when taken to a mechanic for repair. *ak *sc *jb

Consumer received recall 04v332000 concerning front coil springs. no parts were available. service manager walter. front driver's side tire exploded while driving. firestone, fr440, p215/60r16. *ak

The consumer received a recall notice(04-v33-2000) regarding the coil spring, however there were no parts available. *jb *sc

Notification for recall 04s17 safety exists in certain 1999 through 2001 model taurus and sable vehicles. *bf recall# 04v332000. *sc

Recall number 04v332000: consumer has been waiting to be contacted since october for the recall part. however, the parts still have not arrived. the consumer has been calling the dealer and manufacturer for sometime now, and have not received any results. please provide any further information. *jb

While driving at 30 mph consumer heard a loud noise coming from the left rear, the left coil spring on the driver's broke. the vehicle was towed to consumer's house. dealership and manufacturer were notified. *ak