We have classified the 40 complaints from 2000 Ford Taurus about AIR BAGS into the following categories.
Windshield wipers willnot operate at all. airbag light appears on the dashboard intermittently. also, windows will go up and down without prior warning.*ak
Consumer's vehicle was involved in a collision, and air bags did not deploy. consumer's vehicle was hit from the rear by a semi-truck travelling approx 55mph. consumer's vehicle then collided with another car in front on them. consumer sustained serious injuries.*ak
The front air bag light has come on 5 different times since jan 19,2001. the first 3 times the light was out by the time i got the car to the dealer and i was told that the air bag system had no memory and no information was available if the light was out. the fourth time the light came on by leaving the car in drive and the engine running i got the car to the dealer with the light still on. they stopped the engine and restarted it and the light went out. the story that day was that the system did have a memory and i made an appointment for 8 jan to have it checked and fixed. i picked the car up on 08jan02 the light was out but i told them i could still hear a slight alternator ?? whine but they assured that couldn't be a problem.*ak
Vehicle was going 25mph and hit a pot hole. passenger's side air bag deployed. dealer was notified for appointment.*ak
Failure of air bag deployment in 2001 ford taurus. *mr this was a high speed crash where the consumer could not control the vehicle and impacted a concrete bridge rail. *sc when the consumer first took possession of the vehicle, it had a bad shimmy in the front end when the brakes were applied. the dealer found the rotors were warped, a few days after the rotors were replaced the rear end of the vehicle fish tailed, the dealer then discovered the rear drums were not round and had to be replaced. months later the vehicle fish tailed again and the tires had to be replaced. *jb *sc
While traveling in a rain storm at 25 mph vehicle in front suddenly stopped, and consumer's vehicle rear ended the other vehicle. upon impact, none of the airbags deployed.*ak
Srs light stays illuminated while driving. manufacturer has notified consumer that new parts will be avalbale later this year. dealer has inspected vehicle. please provide further information.*ak
As consumer released the brake after stopping at a stop sign, and turned the wheel to the right, the vehicle suddenly accelerated to what seemed to about 60 mph in about 10 seconds, the vehicle went towards the right and struck a curb, and the brakes did not appear to work, once the vehicle came to a rest the engine then shut off, the windshield broke and the drivers side door would not open, consumer suffered minor injuries.*jb
While driving at 40-45mph at night tme on dry roads consumer lost control, going to fast around a curve. consumer hit a tree, and airbags didn't deploy. consumer's right arm was broken, and vehicle was totaled.*ak
I have had car back four time. the air bag light comes on and won't go out. the dealer the last time put a new moduel on said that was the problem . the light just came on again i bought the car for the air bag system how safe is it??? i want a new car. *ak
Vehicle was parked in the garage. driver noticed that the air bag light was on may 24, 2001. driver called ford dealer. they said it was a faulty sensor and to bring it in. the vehicle was left in the garage. on may 26 driver's son noticed that the air bag had deployed. took vehicle to hillard's ford tlephopne number 817-370-5200. on june 1 the service desk at the dealer called and said they were contacting ford to have someone check it out. on june 4, 2001 ford said that the control module indicated that there had been a crash. the head of serivce at hillard's said they could not find any damage to the vehicle that would have caused deployment of the air bag. he said that he couldn't fix it withoug ford's approval. hillard's manager said he suspected a faulty sensor. progressive insurance said there was no damage to the car and that it was an internal ford problem and they would not pay the claim. on june 19th the serivce manage at hillard called and said the owner would need to sign a release to remove the control module so they could send it to ford for an evaluation. he said ford would pay if they were at fault. progressive insurance said they would not pay under any circumstances. *ak
Consumer was stopping at a red light and another vehicle hit it head-on. upon impact, front airbag didn't deploy. consumer was injured. dealer consulted owner's manual to find specifications on how airbag deployed. *ak four people were injured in accident. *slc
Vehicle was involved in a frontal collision. upon impact, passenger's airbag did not deploy, resulting in minor injury. vehicle was totalled.*ak vehicle suddenly accelerated and did not slow down, vehicle crashed into a dumpster, stopping the vehicle, consumer contacted manufacturer and was told there was no way of telling what caused the accident. *jb
Had rear ended another vehicle after traveling 40-50mph. upon impact, air bags failed to deploy. driver's head hit windshield. was treated at emergency room and released. *ak
Vehicle was involved in a frontal collision. upon impact, airbags did not deploy, resulting in minor injuries. dealer had determined that airbags were defective.*ak
Front crash at 45-50 mph, neither airbag deployed, damage unknown at this time. *ak
Vehicle was in an head-on accident at 35 mph none of safety features worked, including air bags/seat belts, and brakes. dealer has been contacted.*ak
On january 31, while i was driving the airbag warning light came on and stayed on frightening me seriously. i immediately pulled off the road, turned off the engine, and called ford roadside assistance from my cellular telephone. i was advised to immediately take my car to the nearest authorized service center, that being burge ford of santa monica. roadside assistance offered to send a tow truck but said i should be okay to drive the short distance myself. as this occurred at the end of my lunch break, this caused me to return to work very late that afternoon. after two days on 2/2/01, burge ford assured me the problem was fixed. i picked up the car and drove less than two miles from the service center. again, the warning light came on. i immediately drove back to burge ford. burge ford encouraged me to stay a _x0013_few minutes, _x0013_ then _x0013_30 minutes_x0014_ etc. to see if the mechanic could fix the problem while i waited. eventually, they offered to provide me with a free rental car as it was now late afternoon on friday and my car would have to stay over the weekend. again, i had to miss a work. against my wishes, they did not write a new repair order for 2/2/01 but re-opened the prior order. in addition, having earlier asked for my copy of my closing service invoice for the 1/31/01 service, they refused to return the copy to me so that i had no proof that they had closed out the original service order. upon the next occurrence, i switched to galpin ford_x0012_s service whom i found to be more ethical. i brought the car into galpin for the same recurring problem on 2/8/01, 3/6/01, 5/16/01, and 11/16/01. each time i brought the car into galpin, i had to pay for a rental as one was not provided to me free of charge. on may 17, 2001 and on december 3, 2001 i wrote to ford motor company about the recurring problem. *ak
Air bag warning light illuminates and flashes on and off, indicating a malfunction within the system, consumer has contacted the dealer, the dealer determined that due to this malfunction air bags may not deploy upon impact.*ak *jb
Airbag initially displayed a failure code at 460 miles and the dealer replaced the monitor assembly. the airbag has now again reported a failure code (45). the dealer examined the vehicle and found that the internal computer showed 2 failures with codes u2017 and u2018. they did not repair the problem. ford motor company had provided the dealership with the following advisory: intermittent air bag light _x0016_ dtc u2017/u2018 some 2000/2001 taurus/sables equipped with side air seat bags may exhibit an intermittent air bag lamp on with diagnostic trouble codes (dtc) u2017 and/or u2018 (side crash sensor communications error) stored in memory. engineering is investigating and plans to release a service procedure mid-first quarter 2001. please clear codes and release vehicle at this time. if dtc codes are key on engine run or hard fault, perform workshop manual pinpoint tests and service as necessary. the dealer would not assure me that the airbag would function if required or that it would not inflate at an inappropriate time.*ak
While driving 40 mph had a frontal impact, and driver's /passenger's airbags did not deploy, which did not protect occupants in this crash. no prior problems with airbag system. *ak the autobody repair specialist indicated that the air bag failure to deploy was connected to faulty seat belts. *yh
While on interstate and coming off an exit ramp consumer lost consciousness and hit a guardrair, and a tree on the front passenger side of vehicle. upon impact, none of airbags deployed. *ak
While vehicle was parked and turned off another vehicle scratched this vehicle on t side, and side airbags deployed with little visual damage. please provide further information. *ak
The airbag warning light came on. fords owners manual said the bag would malfunction and possibly deploy. take the vehicle to the dealer asap. this vehicle has been in the dealers possion since 10/19/00 and i am told that the defective part is on national backorder. how can this be acceptable? i use this vehicle in my work and depend on it. it's been 5 working days & a weekend and it appears that it will be next week before (no promise) the part arrives. what can you do? i do not expect you to get this auto fixed for me however, being of importance of safty, replacement parts for an item should not be tolorated for any reason! is this a common problem with ford? your consideration will be appreciated.*ak
While driving abs braking system malfunctioned, causing wheels to lock up in dry conditions, which had a 36 feet long of skid marks,and resulted in a frontal impact. driver's and passenger's air bags did not deploy, and did not protect the occupants in this crash. please provide further information. *ak
I purchased a 2000 model ford taurus lx from marietta ford on 7/10/2000. the vin # is [xxx]. on 7/27 my wife was involved in a collision while driving this vehicle. upon investigation and repair the airbag sensors failed, causing the airbags to not deploy. the traction control system malfunctioned, causing the brakes and wheels to lock and making the vehicle unable to stop to avoid a collision. ford has failed to take responsibility despite repeated attempts to contact them and forwarding them all the appropriate information. in light of the recent spate of defects reported from ford, it appears they now have an additional issue.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Auto totaled, the air bags didn't deploy. *ak the consumer was involved in a hit and run accident and he loss control of the vehilce. *ph *jb
Vehicle parked inside of garage consumer was backing out, and noticed that airbag light came on and stayed on until he took vehicle to dealership. so that mechanic could set the codes. *ak the vehicle had been serviced five times for air bag problem. twice air bag sensors were replcaced. the consumer feels the defect was substantial impairment to use and safety of the vehicle. *yh