Problems with 2015 Ford Fusion STEERING

Steering system has completely locked on initial starting vehicle. car will shift into drive and reverse, but will not steer left or right. this happened on two occasions, 2/14 and 15/2020. steering will only become operational after car has become heated, after approximately 20 minutes. this all happened early morning hour of temperature of approximately 8 degrees. this also happened on my last ford fusion 2010, which i traded in for this ford fusion.

My car was parked and when i turned it back on i didn't have power steering. it has been diagnosed a ford dealer (dovi motors, cortland, ny) as my power steering gear motor detached due to the bolts corroding that resulted in a loss of power steering and unsafe driving. there is an active recall for the year/make/model of my car for this exact issue but my vin was not included in the recall (number 19s26). this recall needs to be re-evaluated to prevent injury to others affected.

I was driving back from grocery shopping when i lost control over steering. the moment when i lost control was during my slight right turn moving at speed of about 30mph i did not know what happened at the moment because i was more focused to not hit anyone presenr at that moment on the road. good thing is that school across the road was closed because timing when this happen was around the time when parents usually pick their kids for school. after i parked car i investigate to see what had happen. there were three messages indicating that something was wrong: 1. steering assist fault - service required, 2. service advancetrac and 3. hill start assist not available. i was searching today to see other people experiance and results were positive a lot of cases like this one. things that all reports have in common is that all owners needed to pay to fix car no option for recal. eventhough that models like this one used to have several things that needed to be changed on similat things in the past.

Tl* the contact owns a 2015 ford fusion. the contact stated that the steering wheel was loose and jiggled without warning. the vehicle was taken to cowles parkway ford (703-986-5500, located at 13779 noblewood plz, woodbridge, va 22193) where a diagnostic test was recommended. the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was 65,002.

Tl* the contact owns a 2015 ford fusion. when the vehicle was started, the steering assist warning indicator illuminated and the steering wheel seized. the contact went to joe holland chevrolet & imports (210 maccorkle ave sw, south charleston, wv 25303, (304) 744-1561) without her vehicle and was informed of nhtsa campaign number: 19v632000 (steering). the dealer informed the contact to take the vehicle to a ford dealer. the contact went to todd judy ford (1900 patrick st plaza, charleston, wv 25387, (304) 344-1601) and was informed that the only recall associated with her vehicle was for the takata air bags. the contact was provided a cost estimate for a diagnostic test to determine the cause of the failure. the contact notified the manufacturer and was informed that the only recall they found on the vehicle was for the air bags. the manufacturer offered no further assistance. the vehicle was not repaired. the failure mileage was approximately 40,000. vin tool confirms parts not available.

I started my car to go to work this morning. the steering wheel was locked in place. my dashboard indicated two warnings: 1) steering assist fault. service required. 2) service advance traction. i see there have been other steering complaints for this model. my vehicle has only 31,351 miles

The steering is making a knocking noise when turn it 1 way or the other. took to mechanic and was told 2 bolts are broken on the steering gear motor. they told me there was a recall #15s14 from ford to take care of this and that they would have to do the work. took to ford dealer and they said the recall is not in my state of south dakota and that i'd have to pay $1800 to have it fixed. the car has less then 36,000 miles and is out of the warranty and not happy that it does not include every ford fusion in that year. have called ford customer service and have just pond me off. the car is parked as don't dare drive it!!!

Tl* the contact owns a 2015 ford fusion. while the contact's daughter was driving 45 mph, the steering wheel turned to the right and became difficult to turn. there were no warning indicators illuminated. the driver was able to drive to her residence. the contact associated the failure with nhtsa campaign number: 15v250000 (steering). the vehicle was taken to larry h. miller super ford salt lake city (located at 1340 s. 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed that the steering assembly and an unknown wire for the power train needed to be replaced. the vehicle was repaired. the manufacturer was notified. the failure mileage was 110,000.

Driving on the highway for about 1 hour, i felt my steering getting hard, then a warning came on saying " steering service now" , exited the freeway came to a stop my car turned off, turned it back on and this warning came on "steering loss" my power steering was locked and very hard for me to maneuver off the road.

Tl* the contact owns a 2015 ford fusion. the contact stated that the vehicle experienced multiple electrical and computer malfunctions, including the front windshield wipers randomly activated and bounced up and down. the instrument cluster lights shut off and the gauges stopped working. in addition, the steering wheel became difficult to turn and the vehicle would not immediately start. the cause of the failures was not determined. an unknown dealer was notified of the failures. the manufacturer was not notified. the failure mileage was 58,000.

While driving 40 mph i suddenly lost power steering. display popped up with messages about power steering, stability control, cruise control, lane keeping. limped home slowly requiring extreme force to steer. not sure what is next, but i have read of others having same problems.

Tl* the contact owns a 2015 ford fusion. while driving approximately 20 mph, the steering assist warning indicator illuminated and the steering seized. brandon ford (located at 9090 e adamo dr, tampa, fl 33619, (813) 246-3673) was called and an appointment was scheduled to have the vehicle diagnosed and repaired. the vehicle was not included in nhtsa campaign number: 18v167000 (steering). the manufacturer was contacted. the approximate failure mileage was 52,000.

Tl* the contact owns a 2015 ford fusion. while operating the vehicle, the power steering assist failed and caused the steering wheel to become very difficult to turn in either direction. the vehicle was taken to an unknown dealer to be diagnosed. the contact was informed that the steering rack was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. there was no assistance offered. the failure mileage was 100,000.

Tl* the contact owns a 2015 ford fusion. while driving various speeds, there was an abnormal grinding noise when the steering wheel was turned left or right. also, the steering assist warning indicator illuminated. the vehicle was taken to an independent mechanic who stated that there was a gap in the steering. the vehicle was taken to woodhouse ford south (2288 osage ranch blvd, plattsmouth, ne 68048, (402) 296-9000) where it was diagnosed that the steering gear needed to be replaced and the steering wheel bolts were fractured. the vehicle was not repaired. the manufacturer was contacted and did not assist. the contact stated that the failure was similar to nhtsa campaign number: 18v167000 (steering). the failure mileage was approximately 50,000.

Power steering motor bolts corroded and broke at 65,000 miles. the mechanic informed me of a previous ford recall being safety recall 15s14. however, this recall only extended until march 13th, 2015, whereas my car was manufactured on march 24th, 2015. based on this technicality ford refused to cover my vehicle's numerous times. the vehicle was in motion and i nearly lost control of the vehicle. had this happened on the thruway it is very likely i would have been involved in a serious accident. there is an attached invoice attached for the details of the repair, the cost of the repair totaled $1,878.53.