Problems with 2015 Ford Fusion STEERING

Steering system has completely locked on initial starting vehicle. car will shift into drive and reverse, but will not steer left or right. this happened on two occasions, 2/14 and 15/2020. steering will only become operational after car has become heated, after approximately 20 minutes. this all happened early morning hour of temperature of approximately 8 degrees. this also happened on my last ford fusion 2010, which i traded in for this ford fusion.

My car was parked and when i turned it back on i didn't have power steering. it has been diagnosed a ford dealer (dovi motors, cortland, ny) as my power steering gear motor detached due to the bolts corroding that resulted in a loss of power steering and unsafe driving. there is an active recall for the year/make/model of my car for this exact issue but my vin was not included in the recall (number 19s26). this recall needs to be re-evaluated to prevent injury to others affected.

I was driving back from grocery shopping when i lost control over steering. the moment when i lost control was during my slight right turn moving at speed of about 30mph i did not know what happened at the moment because i was more focused to not hit anyone presenr at that moment on the road. good thing is that school across the road was closed because timing when this happen was around the time when parents usually pick their kids for school. after i parked car i investigate to see what had happen. there were three messages indicating that something was wrong: 1. steering assist fault - service required, 2. service advancetrac and 3. hill start assist not available. i was searching today to see other people experiance and results were positive a lot of cases like this one. things that all reports have in common is that all owners needed to pay to fix car no option for recal. eventhough that models like this one used to have several things that needed to be changed on similat things in the past.

Tl* the contact owns a 2015 ford fusion. the contact stated that the steering wheel was loose and jiggled without warning. the vehicle was taken to cowles parkway ford (703-986-5500, located at 13779 noblewood plz, woodbridge, va 22193) where a diagnostic test was recommended. the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that there was no recall. the failure mileage was 65,002.

Tl* the contact owns a 2015 ford fusion. when the vehicle was started, the steering assist warning indicator illuminated and the steering wheel seized. the contact went to joe holland chevrolet & imports (210 maccorkle ave sw, south charleston, wv 25303, (304) 744-1561) without her vehicle and was informed of nhtsa campaign number: 19v632000 (steering). the dealer informed the contact to take the vehicle to a ford dealer. the contact went to todd judy ford (1900 patrick st plaza, charleston, wv 25387, (304) 344-1601) and was informed that the only recall associated with her vehicle was for the takata air bags. the contact was provided a cost estimate for a diagnostic test to determine the cause of the failure. the contact notified the manufacturer and was informed that the only recall they found on the vehicle was for the air bags. the manufacturer offered no further assistance. the vehicle was not repaired. the failure mileage was approximately 40,000. vin tool confirms parts not available.

I started my car to go to work this morning. the steering wheel was locked in place. my dashboard indicated two warnings: 1) steering assist fault. service required. 2) service advance traction. i see there have been other steering complaints for this model. my vehicle has only 31,351 miles

The steering is making a knocking noise when turn it 1 way or the other. took to mechanic and was told 2 bolts are broken on the steering gear motor. they told me there was a recall #15s14 from ford to take care of this and that they would have to do the work. took to ford dealer and they said the recall is not in my state of south dakota and that i'd have to pay $1800 to have it fixed. the car has less then 36,000 miles and is out of the warranty and not happy that it does not include every ford fusion in that year. have called ford customer service and have just pond me off. the car is parked as don't dare drive it!!!

Tl* the contact owns a 2015 ford fusion. while the contact's daughter was driving 45 mph, the steering wheel turned to the right and became difficult to turn. there were no warning indicators illuminated. the driver was able to drive to her residence. the contact associated the failure with nhtsa campaign number: 15v250000 (steering). the vehicle was taken to larry h. miller super ford salt lake city (located at 1340 s. 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed that the steering assembly and an unknown wire for the power train needed to be replaced. the vehicle was repaired. the manufacturer was notified. the failure mileage was 110,000.

Driving on the highway for about 1 hour, i felt my steering getting hard, then a warning came on saying " steering service now" , exited the freeway came to a stop my car turned off, turned it back on and this warning came on "steering loss" my power steering was locked and very hard for me to maneuver off the road.

Tl* the contact owns a 2015 ford fusion. the contact stated that the vehicle experienced multiple electrical and computer malfunctions, including the front windshield wipers randomly activated and bounced up and down. the instrument cluster lights shut off and the gauges stopped working. in addition, the steering wheel became difficult to turn and the vehicle would not immediately start. the cause of the failures was not determined. an unknown dealer was notified of the failures. the manufacturer was not notified. the failure mileage was 58,000.

While driving 40 mph i suddenly lost power steering. display popped up with messages about power steering, stability control, cruise control, lane keeping. limped home slowly requiring extreme force to steer. not sure what is next, but i have read of others having same problems.

Tl* the contact owns a 2015 ford fusion. while driving approximately 20 mph, the steering assist warning indicator illuminated and the steering seized. brandon ford (located at 9090 e adamo dr, tampa, fl 33619, (813) 246-3673) was called and an appointment was scheduled to have the vehicle diagnosed and repaired. the vehicle was not included in nhtsa campaign number: 18v167000 (steering). the manufacturer was contacted. the approximate failure mileage was 52,000.

Tl* the contact owns a 2015 ford fusion. while operating the vehicle, the power steering assist failed and caused the steering wheel to become very difficult to turn in either direction. the vehicle was taken to an unknown dealer to be diagnosed. the contact was informed that the steering rack was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. there was no assistance offered. the failure mileage was 100,000.

Tl* the contact owns a 2015 ford fusion. while driving various speeds, there was an abnormal grinding noise when the steering wheel was turned left or right. also, the steering assist warning indicator illuminated. the vehicle was taken to an independent mechanic who stated that there was a gap in the steering. the vehicle was taken to woodhouse ford south (2288 osage ranch blvd, plattsmouth, ne 68048, (402) 296-9000) where it was diagnosed that the steering gear needed to be replaced and the steering wheel bolts were fractured. the vehicle was not repaired. the manufacturer was contacted and did not assist. the contact stated that the failure was similar to nhtsa campaign number: 18v167000 (steering). the failure mileage was approximately 50,000.

Power steering motor bolts corroded and broke at 65,000 miles. the mechanic informed me of a previous ford recall being safety recall 15s14. however, this recall only extended until march 13th, 2015, whereas my car was manufactured on march 24th, 2015. based on this technicality ford refused to cover my vehicle's numerous times. the vehicle was in motion and i nearly lost control of the vehicle. had this happened on the thruway it is very likely i would have been involved in a serious accident. there is an attached invoice attached for the details of the repair, the cost of the repair totaled $1,878.53.

Tl* the contact owns a 2015 ford fusion. while driving 20 mph, the contact experienced a failure with the transmission cord and stated that the gears failed to engage. the contact pulled the vehicle over and had it towed home. the contact received notification of nhtsa campaign numbers: 18v167000 (steering) and 18v471000 (power train). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. maplecrest ford lincoln (2800 springfield ave, vauxhall, nj 07088, (908) 964-7700) was contacted and confirmed that the parts were not available for the recall remedy. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 47,000. parts distribution disconnect.

Tl* the contact owns a 2015 ford fusion. the contact stated that the power steering was faulty and the steering wheel seized many times when attempting to turn. the power steering indicator illuminated. an independent mechanic stated that the power steering seized. the vehicle was taken to medford ford (186 nj-70, medford, nj 08055, (888) 508-9703), but no assistance was provided. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 59,319.

Unknown cause for power steering failure at 61,000 miles

Tl* the contact owns a 2015 ford fusion. while reversing out of the driveway, the steering wheel seized and the power steering assist fault, service requested warning indicator illuminated. the contact had the vehicle towed to (rub ford inc, 219 liberty st, gardner, il 60424, (818)-237-2901) where it was diagnosed that the steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that an investigation would be performed. the failure mileage was 37,810.

Driving steering eletric went out with out any warning kingsport tn took it to ford they told us what wrong

My steering wheel locked up when in the process of making a left turn on a city street at a braking speed of about 5 mph. i had no steering control and had i been going faster, on in traffic, or on the highway at 60 mph it would likely have been catastropic. in april 2018 i took the car to my dealership complaining of a frequent but inconstant "roar" coming from the front of the car. after testing nothing was found. i experienced the same "roar" a couple of times after. when i lost steering control i tried shifting gears from drive to reverse and got a very short wheel response, but lost it within 3 seconds. i pursued this repetitive process and, after a dozen attempts finally got the car off the road.

Tl* the contact owns a 2015 ford fusion. while making a left turn at approximately 5 mph, the steering column seized and could not be moved. the failure occurred without warning. the contact had to use excessive effort to drive home. pearson honda (14001 hull st rd, midlothian, va) was called, but the vehicle was not diagnosed or repaired due to lack of communication from the dealer. the manufacturer was notified. the failure mileage was approximately 22,000. **tr consumer stated the steering wheel of my 2015 ford fusion locked when making a low speed left turn at about 5mph. the steering being unreliable, a deputy sheriff follow me home (for safety reasons). the steering wheel of my 2015 ford fusion locked when making a low speed left turn at about 5mph. the steering, being unreliable a deputy sheriff followed me home (for safety reasons). the steering wheel locked several more times before the deputy arrived, on scene. halls ford-hyundai could find no problem, after having possession of car for 5 days. updated 10/29/18*jb

Tl* the contact owns a 2015 ford fusion. the contact stated that the power steering stopped functioning when the vehicle was first started. the contact had to turn off and restart the vehicle to get the power steering to unlock. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was 51,000.

Recall # 18s20: hello there my shifter cable bushing which has been named in a recall failed last thursday. i was backing out of my drive way with my kids in the car and the car got stuck in park, however the car was rolling and the display said the car was in neutral. i put the brake on and set the parking brake before turning the car off. i looked under the hood and sure enough the shifter cable was visible and disconnected from the transmission. i googled a picture of the part just to confirm and was able to determine that the white pieces and corrosion that were left behind were remnants of the cable bushing which looks like a white bead. the recall number is 18s20 and the notice instructs me to go to the local dealer to have this replaced. i contacted two local ford dealers as instructed and they do not have the part. they stated that they would contact me when its available and the have no eta on part availability, however my vehicle is not drivable while i am waiting. i am a single parent with school aged children and i have to work and cannot afford a rental and there are no loaner cars being offered. i have two jobs and i had to resign from one job due to the inconvenience as the hours are late and there isn't any transportation available after a certain time.

Dead battery and now have issues with power steering assist!

Tl* the contact owns a 2015 ford fusion. while driving less than 25 mph, the steering wheel seized. the contact had to restart the vehicle approximately four times before the steering wheel would work properly. in addition, the warning indicators on the steering wheel illuminated. the vehicle was taken to the dealer (healey ford lincoln, 2528 route 17m, goshen, ny 10924, (877) 706-3640) where it was diagnosed that the steering wheel failed. the vehicle was not repaired. the manufacturer was contacted and stated that there were no recalls for the failure. the failure mileage was 72,880.

Recall number:18s20 nhtsa recall number:18v471 on july 20,2018 approximately 3:45am i pulled in a parking lot i put my car in park and went to get out of my vehicle and my vehicle began to roll backwards almost running over my foot as i was exiting my vehicle , i immediately jumped back inside terrified and held my foot on the brake while having an panic attack. i sat for hours holding my foot on the brake because i couldn't breathe and couldn't think when i finally could catch my breath after several phone call attempts i finally got a relative on the phone and asked what to do, they suggested putting my emergency brake on until i could contact my dealership which didn't open until 9:30am. after testing i received a phone call saying the bushings that attach the shifter cable to the transmission had detached from the transmission causing my vehicle to be in park but stuck in reverse causing the vehicle to roll backwards without me knowing because i think it's in park and there's no sign of me knowing it's stuck in reverse except when it started to roll away and almost over me as i was getting out. this has been such an big inconvenience for me this has caused me to miss work from 7/20/2018-7/24/2018 because i had no transportation to work (my commute to work is 1.5 hours), my son was not able to go to childcare,ect. and ford has offered me no help because they say the replacement bushings aren't even in production yet. ford is telling me there is nothing they can do because the recall is not active yet so now i have to lose my job, only income, my bills have become delinquent due to me not having transportation to and from work this is not right and ford should not treat customers this way and should accommodate me until they figure out a solution this recall should have been handled in a more timely manner im paying money for a car and i have no transportation.

On july 5th when i got in my vehicle to go to work i tried to start the car and at first it wouldn't start. tried again and the car started and then many warning lights flashed on the dashboard. power steering assist fault and traction control on. and told o service immediately.i tried backing out of my garage but steering wheel was completely locked up and unable to steer. had the car towed to dealership after 5 days was called back and was told the he power steering rack would have to be replaced and the battery was bad too. for a total cost of $2600. from other reports online his happens frequently with fusions. there was a recall for the steering rack by my model was not included. only 42,000 miles on car with regular driving and parked in garage when not in use. vehicle should not have failed this quickly. if i was driving when this happened i would have had not control and most likely would have crashed.

Tl* the contact owns a 2015 ford fusion. the contact received notification of nhtsa campaign number: 18v167000 (steering); however, the parts to do the repair were unavailable. the dealer (rivertown ford, 706-653-7420) was called and confirmed that parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2015 ford fusion. while driving various speeds, the steering column seized and the power assist failure warning indicator illuminated. the vehicle was taken to portage ford (3013 county hwy cx, portage, wi) where it was diagnosed that the gear box assembly was defective and needed to be replaced. the manufacturer was notified of the failure. the failure mileage was approximately 41,000. the vin was not provided.

Tl* the contact owns a 2015 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 18v167000 (steering); however, the parts needed for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called felix sabates ford lincoln at (704) 552-2760 (7601 s blvd, charlotte, nc 28273) and was informed that parts were not available. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available for nhtsa campaign number: 16v875000 (seat belts) and parts distribution disconnect for nhtsa campaign number: 18v167000 (steering).

Tl* the contact owns a 2015 ford fusion. the contact received notification of nhtsa campaign number: 18v167000 (steering); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. bommarito ford (675 dunn rd, hazelwood, mo 63042, (314) 895-0600) was contacted and confirmed that the parts were not available after july of 2018 for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

2015 ford fusion 's' (epas) defect. 50,200 miles on odometer at time of occurrence. vehicle was stationary. fusion's 2.5l engine (cold) would not start after being at rest for eight hours. display depicted "power steering assist fault" and "service advance trac". vehicle would not start, even with (proper) jump. all interior and exterior lighting was very bright. towed to ford dealership. i was told by service manager that battery was "going bad" and told of $2086.00 fix to the epas (alone). i was not previously having any steering issues or concerns. notified ford inc. and was issued a "cas" case number and told to look for an email from them in two days with their resolution decision, if any. i am not optimistic. vehicle was properly maintained and always garaged. several of my service visits were at multiple ford dealerships, so maybe that will help my case. a two thousand dollar repair, on a "garage kept" three year old car, with 50k miles, albeit out of 3/36 warranty, is simply not acceptable. luckily, no one in my family was injured/killed by this defect. sadly, ford's refusal to acknowledge this problem will obviously cost lives down the road, due to epas failure, not to mention future sales.

Moved my transmission from drive to park and it got stuck in park. tried to move it back to drive but transmission wouldn't shift. in car the transmission shifts to drive but it doesn't move

2015 ford fusion. consumer writes in regards to steering wheel safety recall. *ld the consumer stated the keys to the vehicle were stolen and requested information on how to handle the situation. *js

Tl* the contact owns a 2015 ford fusion. the contact stated that nhtsa campaign number: 18v167000 (steering) exceeded a reasonable amount of time for repair. maxwell ford (5000 south frontage road, austin, texas 78745, (512) 443-5055) stated that parts were unavailable. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owned a 2015 ford fusion. while driving 40 mph, the steering wheel detached from the steering column. as a result, the contact crashed into a ditch. the air bags did not deploy. the contact sustained minor bruises and back pain that required medical attention. a police report was filed. the vehicle was towed to an insurance lot where it was deemed a total loss. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 50,000.

Tl* the contact owns a 2015 ford fusion. the contact received notification of nhtsa campaign number: 15v250000 (steering); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sheehy ford lincoln in richmond, virginia was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2015 ford fusion. the contact stated that the steering wheel was loose. the contact was uncertain if the screw that was holding the steering wheel had come out of place or fractured. the vehicle was not diagnosed by a dealer. the vehicle was inspected by a repair facility from the independent source who sold the vehicle. the contact was uncertain if the vehicle was excluded from nhtsa campaign number: 15v250000 (steering). the manufacturer was notified of the failure months later. the vin was not available. the approximate failure mileage was 38,000.

Tl* the contact owns a 2015 ford fusion. while driving 10 mph, the power steering seized without warning and "steering loss, stop safely" appeared on the instrument panel. the contact engaged the reverse gear to correct the failure and pulled the vehicle over to the side of the road. cella ford in newbern, north carolina was made aware of the failure and stated that the failure was under recall, but the vin was not included. the manufacturer was made aware of the failure. the failure mileage was approximately 70,000.

The steering wheel became loose and has very much play almost about to fall off. it wouldn't surprise me if it did.

Steering wheel has become loose. can easily move up and down and side to side.

Tl* the contact owns a 2015 ford fusion. after starting the vehicle, the contact discovered that the steering wheel assembly was not secured properly. the steering wheel felt very loose and would move from side to side, and up and down. while operating the vehicle, the steering became more difficult to control due to the failure. the vehicle was not diagnosed or repaired. the manfacturer and dealer were not notified. the failure mileage was 75,000.

Steering wheel has become extremely loose and viable. it moves back and forth and sideways. happened rather suddenly.

Electric power assist system failure. car hard to turn.

The steering will is loose and there is a significant jiggling up and down/ side to side. this is not a tire or brake issues. the steering wheel is loose and wiggles even when the car is not running and/or in park. the car has ~38k miles and this problem started about a month ago.

The steering wheel has come loose from the steering column.

Noticed that steering wheel was loose while driving vehicle home from work for lunch at 12:00 on 10/27/17. only wheel is loose- steering column is latched and stationary. wheel has at leas 1/2" of give on all sides.

Noticed that the steering wheel is loose.

Tl* the contact owns a 2015 ford fusion. before starting the vehicle, it was discovered that the steering wheel was extremely loose and would physically move approximately 1 to 2 inches in either direction. the vehicle was immediately taken to the dealer (lake ford in lewistown, pa) where it was diagnosed that the steering wheel bolts were faulty and did not have the proper tread to secure the steering wheel in position. the failure was repaired by replacing the bolts and applying a tread lock adhesive to the bolts. the manufacturer was not notified of the failure. the failure mileage was 30,000.