Tl* the contact owns a 2014 ford fusion. while driving, the vehicle would not immediately accelerate when depressing the accelerator pedal. the vehicle was taken to an independent mechanic who diagnosed that the throttle body was faulty and needed to be replaced. the vehicle was not repaired. jim tidwell ford (2205 barrett lakes blvd, kennesaw, ga) and the manufacturer were contacted. the manufacturer provided case number: cas-25288711. the failure mileage was 54,000.
Steering wheels looks while on drive and all track control lights light up making it hard to control the wheel. it also slows the car down.
I have lost ability to accelerate while driving on highway and vehicle would not go above 40 mph on i-20, a 70mph road system, car jolts or jumps even without foot on accelerator so that i have no control over the car's acceleration. gas gauge jumps wildly and randomly from 22 mpg to 99 mpg. brake lights and other lighting systems remain on when car is completely shut down and headlights and interior lights are turned to off position. additionally, after the car is in park and turned off, vehicle will jump forward several inches. several additional inconsistent light issues when car is turned on and off. passenger seatbelt does not work. problems began 2018 and continue to present day. local ford dealership unconcerned and unhelpful in prioritizing the repairs after multiple calls and direct discussion with service manager.
While driving car down highway at approx 70 mph, suddenly the brakes stop functioning normaly making it almost impossible to stop vehicle without using emergency brake. also experience extreme loss of power making it difficult to reach a speed of 35 mph with pedal pushed to floor. ford dealership diagnosed as vacuum pump. ford vacuum pump purchased and replaced. within 3 weeks exact same issue again on interstate. brakes nearly useless to bring car to a stop, loss of power. had to have vehicle towed to get it home. called to question warranty on ford vacuum pump - informed vacuum pump is on "national backorder" and can't even be given an approximate date as to when a new part will be available. maybe it's time for a recall???
Tl* the contact owns a 2014 ford fusion. the contact stated that while driving at various speeds, the cruise control failed to function. an unknown local dealer was made aware of the failure but was not able to assist. the vehicle had not been repaired. the manufacturer was made aware of the failure. the failure mileage was 50,000.
My car is a 2014 ford fusion i purchased at the dealership 2 years ago. never had a problem until recently. after i turn on my car and switch gear to "drive" my car will shut down within 20 feet. i have to park the car and wait a few minutes and try again; it always happens later on during the day when driving off a parking lot. the main problem is that the "check engine" light never comes of, but there is certainly a problem when the car shuts down on it's own; it never shuts off while driving at high speed, but i am truly concern with this matter. i took my car to the dealership to get to the bottom of the problem. i was advised it will cost me $110.00 for a diagnostic, which i paid. i waited for 4 hours and according to the mechanic the antifreeze is mixing with the engine oil and that's what cause the car to stall occasionally and the cost of repair will be $2,100.00. when i checked the car along with a personal mechanic there is no indication of anything mixing with the engine oil, the oil is clean is not milky and it smells fine. bottom line i am not happy with the fact that there is no recall for this serious issue and even more so that ford dealership was so dishonest about the car symptoms. needless to say i will not buy a ford again and still don't know what's wrong with my car
Having problems with car not getting up to speed
Had issue with the water pump going out - received a quick computer warning stating that the car overheated; then another computer warning letting me know the car would switched to a very very low power-had no warning. luckily i wasn't on the highway when this happened - i was lucky if the car was going 1 mile/hour. was on a 2 lane city street. i was turning around in a restaurant parking lot - once i got on the road it happened within seconds
.i have a 2014 ford fusion that has a total of eight safety recalls. i have only received one safety notice recall regarding the passenger front seatbelt from ford motors. the notice did not state a timeline indicating when the issue would be resolve. i contact ford motors to get a timeline and was advised by a representative that ford is currently working on the recall and doesn't have any updates. i stated my disappointment and concerns with ford motors. i also stress that my family safety is being compromise by riding in an unsafe car. she stated to me 'that ford cannot help me with a hypothetical situation. ford does not care about the safety of its drivers.
The o2 sensor has burnt out, & has been burnt out for a while. after refueling at any gas station the vehicle will not start up immediately after the key is turned. it takes several attempts to get the engine to recieve fuel & to turn over, and even then it struggles to start up or keep running. i have tried different patterns of pressing the gas pedal, alternating pressure & time without finding a reliable method. the vehicle has turned off if i do not keep the mph above 15mph for at least 10 minutes, & if i stop for longer than 60seconds, it sometimes turns off. this has caused issues in light traffic, especially with the difference in speed between my car shutting off & coasting, & cars passing at 25mph or greater. the dealership refuses to acknowledge that the o2 sensor has issues, but my personal mechanic had confirmed the issue after i had the vehicle inspected at a branch of the automotive repair chain midas. after having the sensor replaced at meineke in sept 2016, it burnt out again in october 2016. attached is the repair reciept which we finally found today while packing for our move.
Tl* the contact owns a 2014 ford fusion. while stopped at a stop sign, the vehicle revved and accelerated forward without warning. the contact's vehicle crashed into the rear of the preceding vehicle. the contact turned off the vehicle. there was no body damage or injuries and a police report was not filed. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the vin was invalid. the approximate failure mileage was 31,000.
Tl* the contact owns a 2014 ford fusion. while the vehicle was idling with the brake pedal depressed at a stop sign, the engine exhibited a loud sound before independently accelerating. the contact crashed into the rear of another vehicle. the air bags failed to deploy. a police report was not filed and there were no injuries. the vehicle was towed to the dealer where it was diagnosed, but the cause of the failure was not found. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 3,700.
Car will hesitate when going down a hill and then accelerate,when try to accelerate the car will jerk and hesitate(2014, 2015, 2016 & 2017)..the rpm drops during these incidents and has reported to the service dept at capital ford a few times since purchased the vehicle brand new in 2014(2014,2015,2016,2017,2018). have replace lug nuts a few times (factory issued) they keep swelling and cracking(2016,2017& 2019). oil leak between the engine and transmission(6/1/19). dates varies. problems still exist and on going.
Pulling into parking space, almost stopped, and car lunged forward. jumping curb. luckily, no one was injured but did damage car. two days later, the same thing happened. ford had the car for a whole week and said they couldn't find a thing wrong with it. the body is now repaired but i am leery of driving it. the consumer stated on june 22, 2015, the vehicle stalled. the consumer returned to the vehicle. the consumer has since traded the vehicle. updated 08/10/15*jb
I was exiting a freeway when i experienced my first problem. in the middle of traffic, my car shut off and i lost most functionality of the vehicle. the dashboard displayed an alert transmission not in park. i was driving normally and did not press any buttons or make any adjustments to the gears. he only thing that was functioning was the brakes and steering wheel, i had no control over the gas. the problem happened again the next day. i was speeding up to get on to the freeway when my car shut off again, displaying the same message. however, this time, because it was night, the lights powered off and it was difficult to see what was ahead of me. i turned on my hazards and was forced to pull over to the side, place the car in park and restart the ignition and continue on. i called about the issue as soon as the ford dealership opened the next day. they told me to bring it right in. however, the problem happened again before i had a chance to bring it in. i was driving on the freeway when i was trying to pass an 18 wheeler. i successfully passed the truck, but after i did, the power shut off again and i was sandwiched between two 18 wheelers.the next day, i brought the vehicle into the dealership. they took it off my hands for about a week while they tested it for problems. i received a call and the representative said that they fixed a cable that appeared to be loose that might have led to the problem, and also gave the car a software update. i was pleased with the response.a week later i was driving back home when the car shut off again. i immediately drove the car to the dealership. i called the ford care team and they said they would open a case for a buyback.on sept 23, i received a voicemail from the dealership saying that they could not fix the vehicle because when they tested it was functioning as it should. they can and will not fix or replace the vehicle. *tr
Very shortly after first adjusting the steering wheel's tilt and telescope (which may be unrelated), during a short drive, many controls attached to the steering wheel stopped functioning. this included turn signals, cruise control, cell phone controls on the steering wheel, radio volume on steering wheel, and information display controls on the steering wheel. of these, the turn signals are probably most critical to safe operation. note that the horn, and the windshield wiper/washer, continued functioning properly. the next morning, a sales representative from the dealership found the vehicle in the same condition, but seemingly was able to restore service by "jiggling" the turn signal lever, indicating to me that it was resting very slightly forward of the normal at-rest position, and recommended service department investigate further. dealer service department found a circuit board faulty. part has been ordered for installation. in an abundance of caution, concerned that air bag deployment might be impaired were an accident to occur, the dealer provided substitute transportation pending repair.
Tl* the contact owns a 2014 ford fusion. the contact stated while parking the vehicle it surged forward across the parking medium and crashed into a parked vehicle. the vehicle was towed to the dealer; however, the diagnostic test did not determine the failure. the manufacturer was made aware of the failure. the front end of the vehicle was repaired. the failure and current mileage was 29. updated 01/07/2014*lj updated 1/14/2014 *js