Tl* the contact owns a 2012 ford fusion. while driving 35 mph, the trunk opened and the trunk warning indicator illuminated. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure recurred. the failure mileage was approximately 114,458.
2012 ford fusion. consumer writes in regards to being unable to unlock doors while inside the vehicle. *ld the consumer stated the doors could only be unlocked from the outside handles. the manufacturer was notified, but did not offer any assistance. *js
Tl* the contact owns a 2012 ford fusion. the contact stated that all the door handles failed to open the doors from inside the vehicle. there were no warning indicators illuminated. the contact stated that the windows needed to be opened in order to open the doors from the exterior handles. the contact called future ford of clovis at 559-862-1570 (920 w shaw ave, clovis, ca 93612) and was informed that there was no recall. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was unknown.
Tl* the contact owns a 2012 ford fusion. upon exiting the vehicle, the contact stated that the front driver side door failed to open. the vehicle was taken to mccarthy ford of north riverside (2100 harlem ave, north riverside, il 60546, (708) 422-7000) where it was diagnosed that the door latch failed and needed to be replaced. the vehicle was repaired. the manufacturer informed the contact that the vin was not included in a recall. the approximate failure mileage was 52,000.
Tl* the contact owns a 2012 ford fusion. the contact stated that the door latches on all the doors were not oeprating properly. the contact opened the doors by rolling down the windows. the vehicle was taken to the ford store morgan hill (408-782-8201, located at 17045 condit rd, morgan hill, ca 95037) where the latches and the wiring were replaced; however, the failure recurred two years later. the vehicle was taken to the same dealer who recommended a diagnostic test. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 60,000.
Tl* the contact owns a 2012 ford fusion. while driving 13 mph, the driver's side door latch fractured and the door swung open. the dealer replaced the door latch. the manufacturer was made aware of the failure. the failure mileage was 38,000. the vin was not available.
Tl* the contact owns a 2012 ford fusion. while parking the vehicle, the front driver side door independently opened and failed to latch close without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 52,000.
Tl* the contact owns a 2012 ford fusion. the contact stated that the driver side door latch would not open and close properly. the dealer diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 54,862.
Tl* the contact owns a 2012 ford fusion. while driving 65 mph, the front passenger side door became ajar. the contact was able to close the door; however, it failed to lock properly. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 80,000. ..updated 06/06/17 *bf updated 09/22/2017*js
Tl* the contact owns a 2012 ford fusion. the contact stated that the front driver, passenger, and rear passenger interior door handles were loose and failed to unlatch the door. the vehicle was taken to the dealer where it was diagnosed as a wear and tear item and not part of nhtsa campaign number: 15v246000 (latches/locks/linkages). the vehicle was not repaired. the manufacturer was notified. the failure mileage was 55,000. updated 01/16/17*lj consumer stated that the front passenger door also does not lock. updated 9/5/18*jb
Tl* the contact owns a 2012 ford fusion. while parked, the front drivers side door failed to open. the contact had to roll the window down and open the door from the outside. the vehicle was taken to the dealer. the technician diagnosed that the inside door latch was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 49,000.
Tl* the contact owns a 2012 ford fusion. while the vehicle was parked, the front driver side door failed to lock electronically. the contact had to lock the door manually. in addition, while driving 20 mph, the door opened independently. the vehicle was taken to a dealer who diagnosed the front driver side door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact was aware of nhtsa campaign number: 15v246000 (latches/locks/linkages) however, the vin was not included. the failure mileage was 36,000.
Door latch drivers side broken. *tr
After stopping vehicle, drivers door would not unlock. *tr
Tl* the contact owns a 2012 ford fusion. the contact stated that the driver side internal door handle failed to open the door. as a result, the contact had to roll the window down and open the door using the exterior door handle. the failure recurred multiple times. the vehicle was taken to an independent mechanic for diagnostic testing the manufacturer was notified of the failure. the approximate failure mileage was 40,000. the vin was unavailable.