Backed out of garage and noticed left front of hood was lower than right side. found a broken spring on left front strut assembly. when replacing the left front spring, i found that this was actually the 2nd break on that spring, the other break was heavily rusted, so had happened long before. the new break was approximately 1 coil farther up the spring. when i removed the right front strut assembly, i noticed that spring was also broke and had been for a long time as well. both springs were broke in almost the exact same spot, right where the spring is no longer supported by the lower spring seat. it appears that this would be a heat treat issue with the springs and there would be many people with the same issue. i did have a coworker with the same breaks on her mercury milan, same model year. multiple dealership visits did not notice the breakage, but did notice an alignment issue, not surprising. assemblies are still in my possession. i have attached a picture of the right side spring, you can see the amount of rust on and around the break and also see the break is at the end of the lower spring seat.
When i was decelerating the car would vibrate. only happened in town, not on highway. i was told i had to replace the driveshaft and left spring, which was broken!
The low tire pressure light came on inside the dash as i was pulling into my driveway. so i drove about .01mile to get air. after i put air in the tire,started the car and immediately got a warning that power steering needed servicing. then got another warning that advance track needed servicing. all happened at the same time and the power steering was completely gone out. the dealership quoted me $1809 to fix the steering rack. the service dept said the gear inside the power steering rack has gone bad and the control arms it sits on has worn out the gear therefore needing front lower control arms costing $1213.23
Tl* the contact owns a 2012 ford fusion. upon starting the vehicle, the steering wheel was difficult to turn and the abs indicator illuminated. additionally, the "service power steering now" message was displayed. the vehicle was taken to metro ford (6455 s western ave, chicago, il 60636, (866) 920-4068) where it was diagnosed that the steering needed to be repaired. the vehicle was repaired per nhtsa campaign number: 15v340000 (steering). after leaving the dealer, the power steering fault and abs track indicators illuminated. the dealer diagnosed that the tie rod and driver's side control arm needed to be repaired; however, they declined to repair the vehicle. the manufacturer was not contacted. the failure mileage was 136,684. the vin was not available.
Front left transmission seal leaking, axle shaft loose and damaged, wheel increasingly wobbly with speed. directly and negatively affects brake rotors and pads as well as wheel knuckle stability and shock absorber wear. car is dangerous to drive as steering control has decreased dramatically. the rubber seal around the transaxle on the left (driver side) front wheel axle has been sliced open from the inside by metal shavings produced by the bad production of the parts included in the axle shaft assembly, causing abnormal wear/shaving of the shaft. the joint has been completely damaged and is now in turn causing damage to the upper and lower ball joints, shock absorber, wheel knuckle, steering arm, brake rotors, break pads, the wheel hub, wheel bearing, tire etc. it literally efects the entire driver side front suspension, drivetrain, and steering components, continuously degrading their state with time and making them more dangerous to use/more dangerous to drive the car. no history of any damage has been recorded on this vehicle on that side and this has been a factory defect from the beginning, just poorly and very slowly addressed. because if ford's untimely response to this issue, most owners are forced to deal with the issues in vehicles effected by this ford factory defect out of their own pocket, which is unfair.
Starting at 36,000- 120,000 miles the control arms wear prematurely. given the design of the linkage system this causes the steering to bind in a fashion that causes the driver to have to over steer to get the power steering to overcome the bound linkages and momentary loss of control
It was a chain-collision. the lexus in front of me slammed into an acura, and i slammed into the lexus at about 50mph. severe damage to my car (it has been deemed a total loss by ins.) we were southbound on i-35 near the continental exit in dallas texas on sunday may 13 2018 at about 3pm.
Tl* the contact owns a 2012 ford fusion. the contact stated that the steering column made an abnormal popping noise while the steering wheel was being turned. the failure occurred without warning. the vehicle was taken to jim click ford lincoln east tucson (6244 e 22nd st, tucson, az) where it was diagnosed that the control arms needed replacement. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 83,000. *tt
Letter from senator isakson on behalf of constituent re repair date for 2012 ford fusion two safety recall notices. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repairs. *js
Just had recall # 16b38 done 1/24/18. driving my husband to work and my engine light came on, took it to have scan done and it's my gas tank or cap? the tech told me my tank is not breathing, neither am i. not a happy camper. there is currently a recall on the air bags, # 17s01. that's all i need to have an air bag go off and kill everyone in the car. there is also a recall # 15s18 the steering. i would really appreciate it if you could get these recall's taken care of and re do the recall # 16b38. something went wrong. the car is in michigan, so we need a ford dealer in michigan. please email me or call me as soon as you can get this set up. also just replaced front and rear brakes, rotors. then turned around got new tires and was told i needed a front end alignment, done it. love my car but hate the cost to fix, ford is expensive. thank you
Lower control arms premature wear after power train reprogram
Tl* the contact owns a 2012 ford fusion. while driving approximately 35 mph, the steering wheel seized and the power steering and advancetrac warning indicators illuminated. the contact also stated that the vehicle stalled without warning while driving various speeds. the failure recurred numerous times. the vehicle was taken to hixson ford auto plex in leesville, la (337-239-3434) where it was diagnosed that the control arms failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was contacted and stated they could not assist. the approximate failure mileage was 113,000.
After power steering failed, car was repaired under a recall notice at local ford dealership. the steering rack was replaced. 3 hours after picking up the car, when leaving work, the power steering failed again while in motion on a city street going under 40 mph decelerating coming to a red light. received warning "service power steering now" and "service advanctrac." these are the same warnings received prior to repair. the car went immediately and grossly out of alignment. above 55 mph, the car shakes severely. ford dealership says the repair needed falls under the tsb 11-11-3 related to high friction in the control arms; however, the tsb states that this problem only causes the stability/traction instrument cluster to illuminate. the dealership says everything under my car looks to be in good condition and that this has to be the problem, stating that the high friction is causing the power steering pump to lock up which is then failing the power steering all together. this is a safety concern and should be included in the recall on the power steering module. the vehicle has 145,000 miles. it has been driven for 6 years without issue.
Power steering went out
Both the front left and right sway bars have come loose causing significant damage resulting in both components needing to be replaced after 51,700 miles. this is a car has met all regular maintenance schedules and is well cared for.
Tl* the contact owns a 2012 ford fusion. while the vehicle was being diagnosed, the mechanic stated that the vehicle was in need of major repair. the diagnostic produced failure codes: (dtcs) and (p07aen and 0415) regarding the control arms in the lower suspension. the mechanic informed the contact that the front suspension arms right and left needed to be replaced as soon as possible. the contact took the vehicle to the dealer because the vehicle was making a loud roaring and clicking noise. the contact no longer felt safe driving the vehicle. the failure mileage was 89,700.
October 14, 2015 replaced both front coil springs (broke near the top). i know that one or both of them broke when i was backing out of my driveway onto the street and turning the steering wheel to start down the street. that was the only time that i heard a loud noise like a spring breaking and started to hear a rubbing sound a short time later, which i was told was the broken spring rubbing against the tire.
On 6-14-15 had just turned into a road when instrument panel rung and showed service advancetrac and service power steering. was trying to get to a safe spot to park and it immediately rung and said service power steering now. the power steering went out and was impossible to drive. the car was towed to ford dealership where they said the steering gear was to be replaced and ford covered everything due to the recall. on 7-7-14 3 weeks and only 597 miles later the same problem happened, towed vehicle to ford dealership where they said its showing the same codes as before but now the control arm bushings are needing replaced and it will cost $1,200.00 to fix and ford is not covering anything. cannot afford to have this fixed and shouldn't have to. this really needs to be checked into. i have read several of the complaints and it seems that there is a whole lot needs to be included in this recall than is. too many people with the same problem. sure hope no one gets hurt or killed for this to happen.
While traveling home on the interstate with my spouse and child, the car warning system suddenly flashed "power steering failure" and "auto traction failure" and i lost power steering in the vehicle. in this frightening moment, the car was difficult to drive as we slowed to a safe speed and returned to our home. on october 1, 2014 my wife attempted to drive the car but was physically unable to back the vehicle out of the drive as the power steering failed. i contacted our dealer and was told that it could be a very expensive part (the rack) costing $1800.00 as another fusion was at the dealership at that time with 73,000 miles having that part replace. i was astounded. on october 2nd, i carefully with great difficulty navigated the car to the dealership, here it was determined that the power steering rack would have to be replaced. in conversation with the service manager i was informed that i had done nothing wrong and that there was no preventative maintenance that could have been performed, but that the part simply failed. it is my contention that the part was not made properly and that it is a safety hazard. i have called ford twice on 10/02 and 10/10 and have received absolutely no help or satisfaction. i have called the ford dealership and have not received satisfaction to this point. this is a dangerous situation with a defective part that ford has produced, but is unwilling to replace. i respectfully request that the nhtsa intervene immediately and issue a recall for this dangerous situation before life is lost. *tr
Was leaving the mall with my son and mother. got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on ..... my steering wheel was completely stiff... made it very difficult to make a turn... first thing this morning i took the vehicle to the ford dealership apprx 3 miles from my home..and was told the repair cost was apprx 1500.00.... i came home and right away began review all the forums showing many ford owners experiencing this issues.... i don't understand how ford hasn't taken action.... this should be recalled asap.... the danger of this resulting into an auto accident is very high.... *tr
Noticed a noise in right front quadrant while slowly driving through local parking lot. noise appeared have a "rotating' component. suspected a cv joint failure. dealer determined a failure in lower ball joint. design requires replacement of lower control arm assembly. recommended replacing both lower control arms. cost to me is $750.00. dealer rep's stated that failure is the result of absence of grease fittings in suspension assemblies. oem replacements may not have grease fittings either. *tr
There have been four incidents with the car: *the battery had to be replaced in less than a year *the car shut off on the interstate in 60 miles per hour traffic *car taken in june 2014 for a recall *last incident, car is 2 years old with 44,000 miles, front end failure; parts needed to repair include lower control arm and tie rod ends at a cost of approximately $1500 i've called ford to report the latest incident and have not had anyone to call me back to discuss the car's malfunctions. from the customer service department to their manager, all i have received is a promise that i would hear from someone within 24 hours of the next business day. this run around has gone on for the past week. *tr
I was making a left turn on a dirt road when the power steering went out and my steering wheel jerked the opposite direction and i went off the side of the road and did damage to my fender. i took it to the ford dealer that i purchased it from for warranty fix and to fix my fender and they denied my work and wouldn't fix the power steering even though the code po7ae and u0415 clearly came up. this is a huge safety issue and ford needs to take responsibility. *tr
Hail damage, paintless dent repair, could be reason for unexplained tire tread wear, and/or knocking sound when backing up and turning. my fusion is still under warranty. please advise with any information that may be helpful.