Problems with 2011 Ford Fusion WHEELS

Left front wheel stud broken off completely. do not know when or how it happened. went to get wheels rotated and found broken stud.

This cars been recalled : manufacturer recall number :19s01 i didn't get a letter , email no kind of notification about it . had to find out by a friend

Tl* the contact owns a 2011 ford fusion. while the vehicle was undergoing a routine tire check by bill kay ford (14633 south cicero ave, midlothian, il 60445), the mechanic noticed that the lug nuts were swollen. the dealer performed a diagnostic test and confirmed that the lug nuts needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but did not assist. the failure mileage was 78,000. *tt*jb consumer stated dealer did not finished servicing the vehicle safety and brake inspection.*jb

Had to replace the lug nuts on all 4 of my wheels at 67,119 miles because they were swollen. informed of condition of lug nuts by the ford dealership. took dealership over an hour to remove the swollen lug nuts. lug nuts were oem 2 piece lug nuts that were on vehicle when purchased.

Tl* the contact owns a 2011 ford fusion. the contact stated that all the lug nuts were stripped and the driver's door would not remain closed. also, the door ajar warning indicator illuminated. the vehicle was taken to a local dealer (anderson ford, 3900 clemson blvd, anderson, sc 29621) where it was diagnosed that the door latch needed to be replaced. the lug nut issue was not addressed. the vehicle was repaired. the manufacturer stated that the vehicle was not included in a recall. no further assistance was provided. the failure mileage was 109,000.

Supplemental to nhsta 11v574000, my 2011 ford fusion fwd continues to suffer wheel stud fracture. a total of 5 studs have fractured, 2 prior to recall and now 3 studs after recall and complete stud replacement. i can provide pictures upon request, the latest was a day ago with 142,525miles.

My cars winshield wipers have a short in them when i put on air. the my car keeps shaking when driving. my airbaga still arent working and car feels like its still idling rough. all of rhe recalls were fixed but still having same problem. car was in motion for vibrating and parked when i noticed air bags

The lug nuts on the ford fusion are known to swell to greater than their original size. when these lug nuts swell, the lug nut wrench will no longer fit, so they must be drilled or extracted, and have the potential to fracture when driving. i have replaced the lug nuts twice, so i am on my third set. if i were to have a flat tire, i was told it would have to be towed as the wrench would not fit the lug nuts. "the national highway traffic safety administration and ford have issued a recall alert for 2010-2011 model year ford fusion and mercury milan sedans. the vehicles may have faulty wheel studs that may fracture and possibly cause the wheels to separate from the cars, increasing the likelihood of a collision." recall #: 11v574000 i was never alerted of this recall from ford, and i have also had my vehicle serviced for this exact problem at a ford dealership. i have received other recalls via mail, and also continually check my vin on the ford website. i now have paid for this twice.

Lug nut and stud failure. learned of problem after a dealer repair. car stationary at home when problem discovered. after dealer safety recall repair of front steering rack, which included tire rotation, meaning all 4 tires removed and returned to vehicle by the dealer. i was replacing the front brake pads, easy repair, and i learned the following: lug nuts were tightened so tight that the wrench provided by the manufacturer would not loosen them by hand. tried to use star wrench, which was larger, and still too tight. decided to use manufacturer wrench from trunk with a 5 foot piece of emt thin wall tubing to add torque, had to tap lug wrench onto one bolt due to swelling of outer bolt covering (corrosion between bolt and decorative covering). learned dealer had stripped one bolt on driver front wheel. after replacing pads on drivers side, started repair on passenger side. 2 studs broke off while removing. using a hand wrench this has never happened in 45 years of repairing cars. i believe ford should consider replacing all lug nuts and studs on their vehicles as this "defect" could cause serious injury or death. lug nuts should not swell nor should they be repeatedly over tightened during the tire rotation process used by all ford dealers in their (roughly) $30.00 service package that includes oil change, brake inspection, and tire rotation. this package has resulted in my tires being rotated and retightened several times, meaning each time of over tightening further weakens the strength of the lug stud. not sure if the stud is defective or the ford motor company practice of over tightening lug nuts is the cause of these bolts being weak enough that they snapped with hand removal. thank you. [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*jb

I seen on your site, that my vehicle a 2011 ford fusion had a recall for broken studs and bolts.it said the recall was to begin in 2012.i purchased my fusion in 2013, i have been to the ford dealer twice with broken studs, cost me 189.58 the first time to have one stud on each front side repaired, then 645.19 to replace all on both sides of front wheels again in 2016 as two had broken off again on each side.it seems maybe ford did not do the repair on my vehicle as they should have, or the repair is not sufficient. they try to blame the tire company's for over torquing the bolts twice.thanks mike

Tl* the contact owns a 2011 ford fusion. when making a right or left turn, there was an abnormal noise coming from both front wheels. the failure recurred numerous times. the vehicle was not diagnosed nor repaired. the vin was not included in nhtsa campaign number: 11v574000 (wheels). the manufacturer was not aware of the failure. the approximate failure mileage was 90,000.

Lug nuts corrode and you cannot get the lug wrench on them to remove tire. this is a known issue according to several ford techs. i've already had to replace one set of lug nuts due to this issue and now i am being told i need to replace them again.

Wheel studs breaking. i have now had 9 wheel studs break, 8 during normal servicing and 1 while actually driving. since with alloy wheels there was no hubcap, the wheel nut and the top of the bolt was missing. there was an original recall for this but only for cars with steel wheels. my car has alloy wheels but i consider 9 breaks to be unsafe.

In december of 2011 my car had a recall for fracturing wheel studs. i bought my car at a year old. a few months after i bought my car two wheel studs snapped off. i called ford to get the parts to fix it and they said nothing about the recall. then about 6 months later on opposite side another wheel stud broke. i again called ford and then they decide to mention the recall. apparently there was one issued before i owned my car and only the drivers side had been fixed. even though i had had studs break off on drivers side after the recall. so they did the recall on the passenger side. since then i have had studs break 3 different times on both sides. i contacted ford and they say there is nothing they can do about it. this to me is a very big safety issue and i dont feel like i should be paying to replace these or driving a vehicle with potential of a wheel falling off.

During a routine tire rotation, one of the lug nut studs broke off of the front driver's side wheel. there were no signs of corrosion, cross-threading or other damage to the stud, it simply sheered off at the wheel surface when the mechanic tried to loosen the lug nut. this is the second time this has happened on the same wheel, and in both cases the mechanic indicated that he had never seen a stud break off under those circumstances and he had no explanation for how it could have happened. i know that ford conducted a recall for this same issue on certain 2011 ford fusions, but my vehicle was not included in the recall. however, the problems i am having are identical to those identified in the recall, and i question whether the recall was broad enough. *tr

I was driving into a parking lot and my power steering light came on to service soon i parked my car then when i went to leave and started my car, the light went to service now and i had no power steering at all. i am a college student and just bought this car less than 5 months ago and i am very lucky that this didn't happen on my way home while driving through the mountain areas i have to drive through from college or i could have had a fatal or serious accident. i don't have the money to fix this and i believe ford motor company should recall and repair this serious issue and since there is several complaints. *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that the lug nut studs fractured on the front passenger side tire. the failure occurred on two occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was not available.

2 wheel studs have snapped off out of nowhere on the passenger side front wheel. *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that the wheel studs were prematurely fractured. the contact indicated that the wheel studs on the front right tire fractured twice and the vehicle was taken to a repair shop to replace them. however, the failure recurred. the contact was not included in nhtsa campaign number: 11v574000 (wheels). the manufacturer was notified of the failure. the approximate failure mileage was 41,000.

When loosening my lug nuts for a routine tire rotation, a wheel stud broke off on each of my front tires, for a total of two broken studs. the last time the right front wheel was tightened was at ford to replace a previous broken lug nut! ford would not replace all of my wheel studs at that time. recall #11v574000 (ford recall #11s23) does not list the manufacturing date of my vehicle so ford would not replace all wheel studs! i feel like i am driving in a death trap and it is only a matter of time before a wheel falls off while driving! nhtsa please help! please expand the recall to include all 2011 ford fusions regardless of manufacturing date. i have never used air tools on the wheel and the lugs have always been torqued to manufacturer's recommended specification (100 ft lbs). *tr

Began having problems with this vehicle the second month after purchase. the first incident was steering wheel locked and i could not control the direction of the car. i ended up on the left side of the road off the shoulder before i could stop it. it happened on several occasions. car dies for no reason. i end up having it towed or restarted by charging battery. the battery always has a full charge. also i have been shopping and get in the car to start it and it will not start. door handles would not work from inside. windows would not open. had to force window down enough to open from the outside. had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to ford just recently for what i deemed was computer problems, of course they could not find anything wrong. i was told by my mechanic the last time i had new tires put on the car that i would need new rims soon. the rims are eroding from the inside out. i have several invoices for work that was done and a few more i can't locate at this time. i would like to send them all to you. purchase car 12/1/12.

Noticed a lug nut was missing from my right front tire. on closer inspection i saw that the wheel stud was broken off. i have never used air tools on the wheel and the lugs have always been torqued to manufacturer's recommended specification (100 ft lbs). there is a similar recall #11v574000 (ford recall #11s23) active, but it does not list the manufacturing date of my vehicle in this recall. *js

I turned the steering wheel to make a left turn into cross street the steering did not respond easily. checked the front left tire. it had a bubble and it burst, the tire deflated and the car was resting on the rim. the tire could not be patched. i had to order a new tire (goodyear eagle) *js

I was doing 55 mph and my car stalled, the wrench and check engine light came on then the car stopped. after a couple attempts the car started and i was allowed to drive although i was scared and got off the freeway. i also have had a problem with my wheels knocking when i turn like one of the tires are going to come off. now i have to replace the throttle body! i took the car to the mechanic and now all these things have to be fixed and have become quite costly, not to mention the car was made to not have a gas cap? really? i'm starting to wonder if the ford fusion is the right car to have and the safety questions are always in my head because if a car stops on the freeway while doing 55 a serious accident can't be too far behind. i pray these issues all get addressed and recalled so no one gets killed! i did research on this website and found that the same issues have happened to many others but when i called ford's customer relations department i was told there are no recalls for my vin. i can't imagine i am the only one having these troubling issues taking place but it only affected certain models. seems to me all ford fusions should have these items recalled and replace regardless of what model. i now have to keep my receipt from the mechanic because it was not a ford dealer who fixed my car and hope that the recall on these issues will allow me to get my hard earned monies back one day soon. frustrated ford fusion owner to say the least. *tr

My car was recalled back in december 2011 for potential issues with wheel falling off. today is 2/21/2012 and ford not only says they don't have the parts to repair but they don't even have a timeline!!!! please tell me what owners are supposed to do? *tr

Tl* the contact owns a 2011 ford fusion. the contact stated that he received notification of nhtsa campaign id number: 11v574000 (wheels:lugs/nuts/bolts) and an appointment was scheduled in february to have the repairs performed. the dealer informed the contact that the parts needed to perform the recall repair were not available. the manufacturer was later contacted and they advised him that they were out of parts and were not sure as to when the next batch would become available. the vehicle had yet to be repaired. the contact had not experienced a failure. the current mileage was 24,000. .updated 04/16/12 *bf updated 05/10/12

Tl* the contact owns a 2011 ford fusion. the contact stated that notification of nhtsa campaign id number: 11v574000 (wheels: lugs nuts, bolts) was received january 2012. the manufacturer advised that the parts needed for the recall repairs were on back order and could not provide an estimated time of arrival. the contact stated that the vehicle still had not been repaired and that the repairs exceeded a reasonable time frame to have a recalled defect repaired. the vehicle was not repaired. the failure and the current mileage was 4,000.

Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign id number: 11v574000 (wheels: lugs/nuts/bolts) however, the contact was advised by the dealer that the parts needed for the recall repair were unavailable. the contact was advised on january 18, 2012 and february 23, 2012 by the authorized dealer and the manufacturer that they were uncertain as to when the part would become available. the contact had not experience a consequence or failure related to the recall. th contact he expressed significant concern regarding the potential safety hazard of wheel separation. there was no failure mileage.

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number: 11v574000 (wheels:lugs/nuts/bolts). an authorized dealer was notified and the contact was informed that the parts necessary to remedy the recall failure were not available. the vehicle was not repaired. the contact had been repeatedly informed that the parts were not available. the manufacturer was made aware of the failure and confirmed that the parts were not available. the failure mileage was 16,000.

Tl* the contact owns a 2011 ford fusion se. the contact noticed that a lug nut was missing from the front driver's wheel. the recall associated with nhtsa campaign id number 11v574000 (wheels:lugs/nuts/bolts), stated that the rear lug nuts and bolts would be replaced, but did not mention the front lug nuts or bolts. the dealer was in the process of repairing the failure. the manufacturer was notified, but denied assistance with repairs. the failure and current mileages were 21,000.

Tl* the contact owns a 2011 ford fusion. the contact received the recall notice associated with nhtsa campaign id number 11v574000 (wheels:lugs/nuts/bolts), but the dealer did not have the necessary parts to perform the repairs. the manufacturer was notified, but stated that the parts would not be shipped to that dealer location. the vehicle was not repaired. the failure and current mileages were approximately 40,000. updated 02/29/12

While performing the first tire/wheel rotation on our new 2011 ford fusion sport with aluminum wheels more than one wheel stud broke off when torquing to factory specifications. the factory manual calls for a torque of 100fp. initially lacking the factory torque spec i started with 75fp and even at 75fp felt one lug nut turn what felt like too far as compared to the others. i obtained the torque value from the owners manual (100fp) and proceeded to complete the torque to the recommended 100fp. one stud then twisted off prior to reaching 100fp. having seen that the nhtsa is performing an investigation i thought i would add the following. it occurs to me that with the aluminum rims and the shape of the lug nut there may not be enough friction between the lug nut and the wheel to allow for proper torque. *tr

Had to have flat tire repaired. when technicians tried to place wheel on 2011 fusion two (2) of the wheel bolts twisted and would not hold at the required torque level. had to replace two of the five wheel bolts. took car to ford dealer to have all wheel bolts replaced. their response was that they could not find anything wrong with bolts, had no technical bulletins, safety issues, recalls, etc. and would not even repay for the two bots that were deformed. the two deformed bolts were given to the ford service department. i gave them evidence of the problem, complete description, repair shop that found the problem, ( whom i have used for over 30 years), and got the answer, if it happens again bring it back. i hope when i bring it back it is not after an accident where someone is injured.if you have questions, please contact my father, kenneth seal. *tr

Recall 11s23 i sought service on 2/9. a month later the ford dealership still does not have the parts to fix the problem. *tr