Problems with 2011 Ford Fusion STEERING

Lose of power steering whenever it wants & service afvamcetrac continues to come on. suppos day yhere t no recalls yet i loose power steering at amy given time & no mechanic can repair due to the inform me it should repaired by entire new parts from ford. had been taken in multiple times yet then they tell me it should b ok but won't promise it due to every other power steering recall on this vehicle but mine. need help & resolution. has stopped workin multiple times & have had 3 accidents into curbs, my other vehicle & thx god when it happened on freeeay i was able to slam my brakes & safely get out of traffic.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the power steering warning indicator illuminated and the steering wheel became difficult to turn. the vehicle was taken to frederick motor company (1 waverley dr., frederick, md 21702, (301) 663-6111) where it was serviced per nhtsa campaign number: 15v340000 (steering); however, the remedy failed to repair the vehicle. the manufacturer was not notified of the failure. the approximate failure mileage was 68,000.

My power sterring shut off while driving, warning issued on dash. had limited manual steering ability, had towed to dealership. in motion.

Driving at 45 mph i lost my power steering. took it and the dealership and was told they would have to reprogram the computer. picked it up on thursday and friday morning i lost power steering again this time i was driving about 55 to 60 mph.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering module failed while driving various speeds. there were no warning indicators illuminated before or after the failure. the contact took the vehicle to town and country ford (101 anderson ln, madison, tn 37115) and was informed of nhtsa campaign number: 15v340000 (steering). the dealer stated that because the vehicle exceeded 150,000 miles, the power steering module would not be replaced free of charge. the manufacturer was not contacted. the failure mileage was approximately 158,000.

Tl* the contact owns a 2011 ford fusion. while driving approximately 35 mph, the power steering seized and the steering indicator illuminated. the vehicle was taken to teague ford lincoln (1730 w hillsboro st, el dorado, ar 71730, 870-864-9400). the dealer stated that even though the vin was included in the recall for nhtsa campaign number: 15v340000 (steering), the recall did not apply to salvage titled vehicles. the manufacturer was made aware of the failure and confirmed that the recall did not apply to salvage titled vehicles. the failure was not repaired. the failure mileage was approximately 115,000.

Tl* the contact owns a 2011 ford fusion. while driving 15 mph, the steering wheel seized. the contact turned off the vehicle, restarted it after 30 seconds, and the vehicle functioned normally. the dealer was not notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unknown.

The power steering went out while i was driving it and had to have it towed.the passager air bag light stay on

Occasionally powere steering goes out. usually in slow speed, leaving driveway etc. i can stop the car, switch motor off, restart and it works. this started happening about 2 years ago. this morning power steering went out and would not restart..

Power steering suddenly fails. i've had this in for recall service and manufacture didn't want to replace, only wanted to reset codes. now won't fix even after power steering assist continues to fail and fails at least once a week. won't fix now because vehicle has 156000 miles. power assist fails during turns, during normal highway driving, when making slight turns-i never know when this is going to happen. car seems to "tighten" on it's own but still never enough time to know if the assist is actually going to go out or not. very dangerous. this has happened on both the city streets and highways. both during turns and normal straight driving. has happened in dry weather and wet and rainy weather. recall was never fixed properly when first serviced and now won't go back and completely replace faulty parts. in the last 5 months, this has happened more than 20 times.

Tl* the contact owns a 2011 ford fusion. while driving 35 mph, the power steering assist fault warning indicator illuminated and the power steering seized. the vehicle was towed to walterboro ford (902 bells hwy, walterboro, sc 29488, (843) 549-5581) where it was diagnosed that the steering gear failed and needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 72,000.

My power steering has failed it is part of a recall buy ford wont fix it because they say its not a safety recall. its a safety recall when its recall for causing you to crash. they say my mileage exceeds the recall. they want to charge me $1600 to fix their produvtion problem when i called the 1800 number for ford they tell me its not their problem. i have only owned this car for 1 year. when i would start my car sometimes the dash would flash power asst fail if i turned it off and back on it was fine. i was driving home from a birthday party and my dash started saying power steering fail and i pulled into a gas station went inside and when i came back out and started my car i had no steering at all. i believe if i had not stopped when i did i would have crashed. the steering wheel will not move at all. i had it towed to a ford dealership where they confirmed it is the recalled part but im not covered. i did recieve a letter in the mail about the recall and it had no dates or mileage information on it.

Power stearing would quit forcing car to manual steering. also traction control would shut off when this happened.

05/03/2018 entered my 2011 ford fusion sel parked in my driveway. to run an errand. i started the car, it started fine, then the vehicle chimed and a message appeared saying, " power steering assist fault". the vehicles steering wheel would not turn. i turned off engine and restarted the car and same thing occurred again. i pulled out my phone and googled this vehicle message and found that there were many failures such as this reported on the internet. additionally i found that after investigations ford had recalled nearly 400,000 vehicles following many power steering failures around the country. i contacted the fairway ford dealership where i purchased the vehicle new in 2011 and reported the events above to brandon in the service dept. he looked up the information and reported as far as he could tell at that time my vehicle was not included in the recall of 2011 and 2012 fusions?! he reported that my vehicle was manufactured on 09/03/2010, and the recall included vehicles built from 09/10/2010???. he stated there was nothing he could do to include my vehicle into the recall and offered me the ford customer service phone number at 1800-397-3673. i called that number and spoke the the cs rep and was told recalls are vin specific and my vehicle was not included?! i asked to speak to a supv and was told the supervisor would tell me the same thing. i requested a supervisor again to make a complaint on being cut out of the recall by 7 days and how that date was arrived at. the cust rep said i have to accept an appointment return call 24 hours later. i am waiting for that return call.

Tl* the contact owns a 2011 ford fusion. while the vehicle was stationary and while driving various speeds, the power steering seized. fairway ford lincoln in freeport, illinois was made aware of the failure and stated that the vehicle was not included in a recall. the manufacturer was made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 67,067. *tt *js

This is the second complaint for the same problem involving power steering srafety. the first claim (#11062467) was filed 11-17-17. the message displayed on screen was (assault on power steering assembly.) there was code u3000 48-08 run on 1.20.18, and could not identify the problem. i am now filing the second complaint on same problem re-occurred but under different message of (power steering assist fault). this was run thru code #u3000-49 on 5-18-18 and problem was identified and repaired.: repair: removed and replaced p/s gear asyn and reprogram p6m and set toe. power steering gear asym for a total cost of $1,200.41, including labor. i would like to be notified if there ever is a recall issued for this problem.

Tl* the contact owns a 2011 ford fusion. while starting up the vehicle the power steering fault assist illuminated on the dashboard which resulted in loss of steering. this failure occured multiple times which required towing to the dealership (schaumburg ford 815 e golf rd shaumburg, illinois, 60173) (847-605-0800). the power steering assembly was then replaced. the manufacturer was notified. the failure mileage was 81,000. *tt

I turn my car on and power steering shuts down. eng light comes on stating power steering assist fault. i turn my car off try again it goes away. started sat april 28 and has happened once a day. monday did 3x in a row. looked around under hood. tuesday (today) nothing happened. going to take to dealer but was told by previous owner did have problems like that and ford dealer told her it was due to it being cold outside. it's been great outside here in oh since it started doing this on me. internet shows a safet recall for exact car but when i lookup my vin there are no recalls for anything? what if my car stalls and causes a problem, are ford fusions actually known for steering issues like this or not

Twice in the past week when starting the car the dashboard showed a "power steering fault" message and i had no power steering. upon shutting off the car and restarting, the steering operated without incident. after doing some research i found that there was a massive recall of certain ford motor company vehicles that exhibited the same issue. i contacted ford customer service and was told that the recall affected vehicles manufactured between 9/7/2010 and 2/28/2012. my fusion was built 8/2010. customer service said they would "pass the message along to ford." i have an appointment at a local ford dealer to address the issue but am concerned that if i have to replace the rack i'm facing a $2000 repair bill. if this is the same defect referred to in the recall, and i'm experiencing the same issue, why would i have to eat the cost of the repair (if needed) just because of a 30 day (or less) build date.

Letter from congressman frelinghuysen on behalf of constituent in regards to the sudden and intermittent powering steering failure in her 2011 and 2012 ford fusion. *ld *js the consumer stated the there was a recall, but the vehicles were not included.*js

Tl* the contact owns a 2011 ford fusion. while driving, the steering wheel seized. the vehicle was towed to the dealer (village ford, 23535 michigan ave, dearborn, mi 48124, (313) 565-3900) where it was diagnosed that the steering gear box assembly needed replacement. the contact stated that the vehicle was repaired and also received a wheel alignment. the contact stated that the vehicle was excluded from nhtsa campaign number: 15v340000 (steering). the manufacturer was notified and recommended that the dealer replace the part. the approximate failure mileage was 137,709.

Tl* the contact owns a 2011 ford fusion. while driving approximately 30 mph, the steering wheel seized and the power steering warning indicator illuminated. the contact stated that the steering wheel became extremely difficult to turn. the dealer was not notified. the vehicle was not diagnosed or repaired. the manufacturer was notified and believed the failure was relevant to nhtsa campaign number: 15v340000 (steering). the approximate failure mileage was 135,000. the vin was not provided.

Tl* the contact owns a 2011 ford fusion. the contact stated that the steering wheel seized and became difficult to turn. the contact attempted to turn the steering wheel and the vehicle veered into another lane. the "service power steering" message displayed on the instrument panel. the contact was able to drive the vehicle home. the contact scheduled an appointment with riverside ford (2625 ludington st, escanaba, mi 49829, (906) 786-1130) for the vehicle to be diagnosed and repaired this week. the manufacturer was made aware of the failure and informed the contact that a new rack and pinion was needed. the failure mileage was 81,000.

Recall #15s18, reprogram power steering control module and power steering gear. took the car into ford on december 27,2017. ford claims they reprogrammed the module. my wife almost had an accident yesterday due to power steering froze on her. same message received as in december that power steering needs to be programmed. ford claims i might have to pay this time since they already have programmed the module. it shouldn't last on 3 months? my wife was driving on a roadway going around 45 mph. the car was in motion at that speed when the power steering froze. again, recall number is 15s18. she was lucky car maintained a straight line and she was able to pull over safetly. we often drive this car on road trips at higher speeds, what is to occur at a higher speed? please get back with me since i feel that ford has not fixed the issue. they should replace the power steering if they know it can become faulty. please research and have them fix their issue and hopefully; it will make are driving safer. thank you for looking into this recall issue. ford dealership autonation, 6250 south padre island drive, corpus christi, tx 78468-8910. phone #361-994-6200. my customer number was 6035174 and invoice # 692473. also, recall #15s34 was handled on the same invoice. any additional information please contact me.

When backing out of the driving, the power steering stopped working. shut off the car and restarted it. the power steering then worked again. then the next day when driving 25 mph on a side road, the console displayed "service advantrac light" light up. shut the car off and restarted it - the service advantrac light no long is displayed.

Tl* the contact owns a 2011 ford fusion. the contact stated that while operating the vehicle, the steering wheel became very difficult to turn in either direction. the vehicle was towed to an independent mechanic who diagnosed that the power steering rack and pinion was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer and local dealer oc welch ford/lincoln (4920 independence blvd, hardeeville, sc) were notified of the failure but no assistance was offered. the failure mileage was 150,000.

Tl* the contact owns a 2011 ford fusion. while operating the vehicle, the steering wheel became very difficult to turn in either direction and the "steering assist fault" message displayed. the failure was not diagnosed or repaired. the local dealer (woody folsom ford in bailey, ga) was notified. the manufacturer was not notified. the failure mileage was 156,000. the vin was not available.

Tl* the contact owns a 2011 ford fusion. the contact stated that the eps warning indicator illuminated within less than a month of owning the vehicle. the power steering ability failed to function each time the warning indicator flashed. the contact stated that it was extremely difficult to turn the steering wheel in either direction. in addition, the vehicle stalled more than once without warning. the vehicle had not been diagnosed by a dealer or an independent mechanic. the independent facility that sold the vehicle made no mention of it being included in nhtsa campaign numbers: 15v340000 (steering) and 15v793000 (fuel system, gasoline). the manufacturer was notified. the failure mileage was not available.

Tl* the contact owns a 2011 ford fusion. while driving 15 mph, the steering wheel seized. the manufacturer was made aware of the failure and informed the contact to take the vehicle to the local dealer. the vehicle was taken to watson quality ford (6130 i-55 north, jackson, ms 39211) over a month ago, but had not been diagnosed or repaired. the failure mileage was 132,996. the vin was not available.

The power assist steering light came on and the car lost power steering. this happened in the driveway while the car was in motion. the car was not steerable at this point. i turned the engine off and then restarted the car and the power steering was active so i took it to the dealership. the dealer diagnosed the issue and found steering rack internal damage (invoice and description attached). this is the same issue as in recalled ford vehicles, however, because this vin was not included in the original recall the work was not covered by ford.

Tl* the contact owns a 2011 ford fusion. while driving 40 mph, the steering wheel was stiff and difficult to turn. the power steering assist indicator illuminated. the vehicle was taken to an independent mechanic. the contact called a local dealer (koons baltimore ford, 6970 security blvd, baltimore, md 21244) and was informed that there were no recalls on the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified and did not assist. the failure mileage was approximately 118,000. *tt *tr

Takata inflators are not working. last year i got into a front end collision at 25mph and air bags didnt deploy.

Randomly a trouble code shows on my dash indicating a " power steering assist failure", and i loose power steering. i discovered a recall for 2011-2012 fusions for this problem, (recall # 15s18 ). through the ford dealer, they said this recall is not for my vehicle, based on the build date. the recall is listed for build dates of 9-7-10 through 2-28-12. my vehicle build date is 9-1-10, ( which is just 6 days before the recall start date ). as part of the safety issue involved, why is my vehicle not covered? my vehicle was made at the same location. and made with the same parts as other 2011 fusions made just 6 days later. since my vehicle is a 2011 model, and the recall is for 2011 models, i think my vehicle should be included in the recall. i called ford customer service, but they did not seem to be interested in my issue. this problem occurs randomly, and usually when you first start the car. my wife drives this vehicle regularly, and i don't want the steering to have issues while she is driving, which puts her in danger of crashing. the ford dealership wants to charge a large amount of money to repair this issue that i may have to pay, but i feel like it should be covered under the recall.. thank you very much, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm

My cars power steering went out while driving on indiana sr 64 east in november 2017. we unplugged fuse and let it reset, put the fuse back in an it was ready to go again.then on february 26, 2018 it went out again while driving on indiana sr 64 west bound while not only making it hard to turn but steering completely locked up so to try an keep it straight trying to get to a safe spot to pull over it was darting me in an out of oncoming traffic. no previous warnings or lights, light an warnings came on when the steering went out! now i'm having to pay 1,500 dollars for a safety issue that has previously been addressed with other cars of my same make, model, and model year. when i ask service technician about the previous safety issues with steering in cars the same make, model and model year as mine he said but there isn't one on yours.

At the gas station my service advance track power steering light cam on i have no power steering and it's not safe to travel. i have read other for fusion models to be recalled with same problem in 2015 only my model is not included. i have 2 children and wi tha one income and can not a ford to have this 2000 problem fixed. my car is kept up and it's serviced regularly.

Loss of power steering at start up. i find it interesting that virtually every ford fusion for 2011-2012 was recalled except mine. my steering doesn't work at startup probably one in 10 times. now ford is talking about recalling 2010 fusions. why is mine not recalled when it's having problems? i get that ford wants to replace as few of these a possible, but seriously this is where the ntsb need to step in and make them do the right thing. literally almost every other ford fusion with epas system from 2010-2012 is recalled except for mine? my uncle got his replaces and he wasn't even having problems and his 2011 has more miles than mine. many other ford vehicles with similar issues and ford want's to pick and choose vin #'s ? crazy.

I was driving and got a notice to get my power steering and advancetrac serviced. soon after the power steering stop working completely. the same thing happened to me in september 2016 and they supposedly "fixed" the problem by replacing the steering gauge however i was told that this needs to be replaced again. ford issued a recall and paid for the first repair but they refuse to pay for this one even though it the same exact problem that happened before. this is a very serious problem seeing that it is very difficult to steer without the power steering.

Tl* the contact owns a 2011 ford fusion. while driving at an unknown speed, the steering wheel seized and the power steering malfunction error message illuminated. the vehicle was towed to the contact's residence and then to allan vigil ford (6790 mt zion blvd, morrow, ga 30260). the technician at the dealer informed the contact that there was a failure code found for loss of steering. the contact stated that the technician was servicing the vehicle per nhtsa campaign number: 15v340000 (steering). the contact was informed that the steering gear could not be replaced because that portion of the recall was expired. the contact stated that the dealer was only able to update the power steering control module. the failure recurred a day later after the recall was partially repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,020.

Tl* the contact owns a 2011 ford fusion. while backing out of the driveway, the contact noticed that the steering wheel locked up and was not able to turn. the contact turned off the vehicle and restarted it an hour later. afterwards, the vehicle performed normally. the vehicle was driven to the dealer (community ford, 201 ford dr, mooresville, in 46158), but was not diagnosed because there were no failure codes. the manufacturer suggested having a diagnostic test performed and could not assist since there was no recall associated with the vin. the failure mileage was 100,000.

Tl* the contact owns a 2011 ford fusion. while driving approximately 30 mph, the steering wheel seized without warning. the contact also stated that the power steering assist warning indicator illuminated after the failure occurred. the vehicle was able to coast into a parking lot. the contact turned off and restarted the vehicle, but the steering wheel was difficult to maneuver. the vehicle was towed to the contact's residence. the contact called cross road ford at (877) 331-8058 (1330 nc-66, kernersville, nc 27284) and was informed that the vehicle had a salvage title. the vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the approximate failure mileage was 120,000.

My car started having difficulty to steer or turn the wheel. the power steering is completely. i took it to a ford dealership and they refuse to conduct the recall because my car is over the mileages limit according to the service manager.

Steering wheel locks up on occasion , not all the time , you wont be able to steer

When going in reverse, i experience a total loss of power steering and the car goes into a manual steering mode. it is impossible to turn the car. when you take the key out and put it back in, the power steering may return. the car has been know to not return power steering for a few minutes. my fusion was built 25 days before the recall dates so it is not covered under the recall. this has happened many times since about 2015.

My power steering advancetrac went out while driving, my steering wheel locked on highway, in result i broke my front bumper and almost ended up in a accident due to a locked steering wheel. i turned in to ford for power steering recall and they wanted to charge me. i never had a thing like this before happen. i also have fuel inlet on fuel tank and i took in for recall and all the ford dealer did was set my car out in their parking lot and did nothing to fix it., even though it was under warranty. i was just getting into my car when i was at home about to leave to work when the message came across the dashboard.

I turned on my car and drove 20 feet, and it suddenly said "service power steering now" along with "advancetrac" popped up on the dash. i never had anything wrong with either of these systems before now.

Was parked on lot but was unable to move car because steering wheel locked and power steering failure light came on. was unable to move car - tried twice. had to have car towed to ford dealership. dealership replaced power steering rack.

Power steering update that needs to be done. i have called the local dealership on several occasions, to get the time, and day too get the update to the steering done. i left a message, they told me they would call back, and i got hung up on . im honestly out of options. i do feel bad i have to resort to this to get this done. the car is drivable, but this is still incomplete. help me complete this. since these phone calls happened over several days im going to put today's date. i hope you understand.

Service power steering now light came on and became difficult to steer. after parking the steering froze up completely and the wheel could no longer be turned in any direction. i had to have the vehicle towed to the dealership. there was a recall on over 400,000 of these vehicles for this same exact problem but the dealer is telling me that my vin is not covered. please extend the recall to all of the 2011 fusions.

Lost of power steering will turning. currently no power steering on car with "power steering assist fault" and "service advancetrac" lights illuminated. previously was able to get power steering back by turning car off/on, now that does not work.

Power steering assist fault pops up when car starts and steering wheel does not move