Tl* the contact owns a 2014 ford focus. the contact stated that the driver's side door latch was not securing properly. the contact had to maneuver and adjust a connection to hold the door secure. the vehicle was driven to sunrise ford of fontana (16005 valley blvd, fontana, ca 92335, 1-(888) 629-1239) and the contact was informed that the vehicle was excluded from nhtsa campaign number: 16v643000 (latches/locks/linkages). the contact stated that the vehicle exhibited the same failure as the recall campaign. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was included in field service action number: 12m02 (sync with myford mylincoln touch warranty extension covering accessory protocol interface module) and nhtsa campaign number: 18v735000 (fuel system, gasoline). the part was not available for the recall repair. the manufacturer was notified of the failure. the failure mileage was unknown. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. when the contact attempted to close the front driver's door, it failed to latch and close. upon investigation, the contact associated the failure with nhtsa campaign number: 16v643000 (latches/locks/linkages). the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified. the failure mileage was 90,000.
Tl* the contact owns a 2013 ford focus. while driving and attempting to make a turn at approximately 7 mph, the front passenger door opened. the contact had to stop the vehicle and have the passenger hold the door closed. the vehicle was taken to sunrise ford (5435 us-1, ft pierce, fl 34982) where it was diagnosed that the door latch failed and needed replacement. the contact stated that the same dealer replaced all four door latches in 2017 as part of nhtsa campaign number: 16v643000 (latches/locks/linkages), but the failure recurred. the manufacturer was not notified of the recurrence. the vehicle would have to be repaired at the contact's expense. the approximate failure mileage was 77,000.
Tl* the contact owns a 2012 ford focus. while driving 10 mph, the front passenger door opened without warning. there were no warning indicators illuminated. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 77,146.
Tl* the contact owns a 2015 ford focus. while driving approximately 55 mph, the rear passenger door erroneously opened and would no longer lock. the vehicle was taken to an independent mechanic who diagnosed that the door latch failed. the door latch was replaced. gene butman ford (2105 washtenaw ave, ypsilanti, mi) and the manufacturer were notified of the failure. the failure mileage was 50,000.
Tl* the contact owns a 2012 ford focus. while driving 40 mph, the driver's door opened unexpectedly while the door was locked. the contact called pioneer ford (150 us-27, bremen, ga 30110, (770) 537-3673), but they would not assist since the failure occurred in 2011. the dealer stated that the contact would be charged a diagnostic fee. the manufacturer had not been contacted. the failure mileage was 7,000.
Tl* the contact owns a 2015 ford focus. while driving approximately 40 mph, the rear driver's door flew open without warning. the door failed to latch closed and had to be physically held shut while driving. the contact called a couple of dealers, including o. c. welch ford lincoln, inc. (843-288-0100, located at 4920 independence blvd, hardeeville, sc 29927) and was informed to call the manufacturer. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 70,000.
Tl* the contact owns a 2012 ford focus. while driving at low speeds, the driver's door opened. the contact stated that the door would not latch closed. the contact mentioned that the door needed to be held closed while driving. the vehicle was taken to kings colonial ford (3565 community rd, brunswick, ga 31520, (912) 264-6400) where the contact was informed to bring the vehicle back monday to be repaired per nhtsa campaign number: 16v643000 (latches/locks/linkages). the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 70,000.
Tl* the contact owns a 2012 ford focus. the contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. also, when the vehicle was started and the contact shifted into drive, the vehicle automatically went in reverse. the contact had to immediately engage the parking brake. also, while the vehicle was parked on the street, it rolled backwards due to the parking position. furthermore, while attempting to reverse, the vehicle stalled. also, the door latches were loose and in danger of becoming detached. there were no warning indicators illuminated. the vehicle was towed multiple times. the vehicle was taken to ted russell ford (9925 parkside dr, knoxville, tn 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. the manufacturer was made aware of the failures and did not assist. the failure mileage was 130,000.
Tl* the contact owns a 2012 ford focus. the contact stated that the front and rear passenger doors would not latch and remained open. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 113,000.