Below you may see the LATCHES/LOCKS/LINKAGES components and the number of complaints they received.
This complaint is concerning clarification of our previous complaints to nhtsa regarding the 2000 ford focus : #10104088 and #10107840. i am extrem...
Fatality vehicle fire, dec. 8 2004. my husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, li...
Hood latch was not attached properly to body. caused hood to brake free and fly up upstrucking vision and causing a wreck. no air bags deplored and...
Tl* the contact owns a 2012 ford focus. while driving between 45 and 50 mph, the front passenger leaned against the interior passenger side door and it opened independently without warning. the contact coasted the vehicle over to the side of the road and noticed that the front passenger side door lock failed. the contact drove the vehicle home using a cargo strap to keep the door closed. the contact called krause family ford of woodstock (195 woodstock pkwy, woodstock, ga 30188, (877) 808-3640) and was informed that the vin was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the vehicle was not taken to a dealer and was not repaired. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 112,000.
Tl* the contact owns a 2004 ford focus. the contact stated that the vehicle experienced the same failures listed in nhtsa campaign number: 06e056000 (fuel system, gasoline) and nhtsa campaign number: 05v030000 (latches/locks/linkages). she stated that due to poor design, the quick connectors would not fully seat with the tube interface, even though the person making the connection may believe that the quick connector was fully attached. the contact also stated that she was unable to open the front driver's side and both rear doors. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was unknown.
Tl* the contact owns a 2014 ford focus. the contact received notification of nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. ford fitzgerald (161 benjamin h hill dr w, fitzgerald, ga 31750, (229) 423-8787) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. the contact stated that nhtsa campaign numbers: 16v643000 (latches/locks/linkages), 16v698000 (latches/locks/linkages), and 18v735000 (fuel system) exceeded a reasonable amount of time for repair. the vehicle was taken to five star ford (6618 ne loop 820, north richland hills, tx 76180) where they did not repair any of the recalls for reasons unknown. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect for 16v643000 and 16v698000. vin tool confirms parts not available for 18v735000.
Tl* the contact owns a 2009 ford focus. the contact stated that the rear driver's door would not lock and the rear passenger door would not unlock. ed mullinax ford (8000 leavitt rd, amherst, oh 440011, 440-296-3021) stated that there was no recall on the vehicle. an independent mechanic was contacted and quoted a repair cost that was less than the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 101,000.
Tl* the contact owns a 2010 ford focus. the contact stated that the rear passenger door failed to unlock with the key or manually. there were no warning indicators illuminated. the vehicle was taken to luther ford-lincoln (3629 u s 119, homer city, pa 15748, (724) 479-8083), but was not diagnosed or repaired. the manufacturer was contacted and provided reference number: [xxx]. the failure mileage was 80,000. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr **tr the consumer stated driver back door would not lock or unlock same for passenger side back door. *jb
Tl* the contact owns a 2013 ford focus. while driving, the driver's side door would lock and unlock without warning. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 150,000. the vin was not available.
Tl* the contact owns a 2013 ford focus. the contact received notifications for nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. larson motors (1801 frontage rd, nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 ford focus. the contact stated that the rear doors failed to lock and unlock and were inoperable. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that a module needed to be reset. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was approximately 145,000.
Tl* the contact owns a 2015 ford focus. while the contact was transporting her grandson and driving 30 mph, the rear driver's side door flew open without warning. the contact also stated that the rear driver's side door failed to close and remained ajar. the contact was concerned that a passenger could be injured. the contact called john l sullivan chevrolet at (916) 782-1243 (350 automall dr, roseville, ca 95661) and was informed that there were no recalls associated with the vin. the vehicle was taken to big valley ford lincoln (800-871-8112, 3282 auto center cir, stockton, ca 95212) where it was diagnosed that the rear driver's side door latch needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 38,000. *tt *tr