Tl* the contact owns a 2015 ford focus. while driving approximately 55 mph, the rear passenger door erroneously opened and would no longer lock. the vehicle was taken to an independent mechanic who diagnosed that the door latch failed. the door latch was replaced. gene butman ford (2105 washtenaw ave, ypsilanti, mi) and the manufacturer were notified of the failure. the failure mileage was 50,000.
Tl* the contact owns a 2015 ford focus. while driving approximately 40 mph, the rear driver's door flew open without warning. the door failed to latch closed and had to be physically held shut while driving. the contact called a couple of dealers, including o. c. welch ford lincoln, inc. (843-288-0100, located at 4920 independence blvd, hardeeville, sc 29927) and was informed to call the manufacturer. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 70,000.
Tl* the contact owns a 2015 ford focus. while the contact was transporting her grandson and driving 30 mph, the rear driver's side door flew open without warning. the contact also stated that the rear driver's side door failed to close and remained ajar. the contact was concerned that a passenger could be injured. the contact called john l sullivan chevrolet at (916) 782-1243 (350 automall dr, roseville, ca 95661) and was informed that there were no recalls associated with the vin. the vehicle was taken to big valley ford lincoln (800-871-8112, 3282 auto center cir, stockton, ca 95212) where it was diagnosed that the rear driver's side door latch needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 16v643000 (latches/locks/linkages). the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 38,000. *tt *tr
Tl* the contact owns a 2015 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2015 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (rice ford-lincoln located at 436 w 250 n, warsaw, in 46582; (574) 267-8151) was contacted two months ago and confirmed that the parts would be available in a few weeks. the dealer was contacted again the first week in may and confirmed that the parts were not available. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.