We have classified the 220 complaints from 2015 Ford Focus about POWER TRAIN into the following categories.
Tl* the contact owns a 2015 ford focus. while at a stop light, the vehicle hesitated to accelerate. the failure recurred each time the vehicle came to a stop. the vehicle was taken to a dealer, but was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 92,980.
Tl* the contact owns a 2015 ford focus. while driving 40 mph, the vehicle jerked and shuttered without warning. the vehicle was taken to a dealer where it was diagnosed that the transmission clutch needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 14,087.
Car is at 18k miles. trans has been shuddering, hesitating upon acceleration & making grinding noises. dealer "recalibrated" 2 times and now says i need a clutch for which i have been waiting 9 weeks. believe that ford dealer is hoping i miss nj 24k lemon law limitation. fearful of long distance travel since don't know if car will stop shifting. problem is evident at stop and go traffic.
Ever since i bought the car i thought there was something wrong with the transmission, but it being a new car and a new system we thought that maybe this is just how the car works.. fast forward to around 20k miles my car now needs a new clutch.. it will not shift properly it will shutter, it will stall it makes grinding noise while increasing speeds and shifting.. this car is not safe and i don't del comfortable driving it or putting my kids in it, the dealership told me it will take 4-6 weeks for my new clutch to arrive but it's ok to drive my car it won't cause issues unless it starts to stall.. if this car was to stall while on a freeway or or going at fast speeds this could cause an accident and put mine and my children's life in danger.
I purchased a brand new 2015 ford focus in july 2015 with 17 miles on it. i have put it in the shop under warranty for shuddering jerking , the rpms go up when i come to a stop and it makes clicking noises and going dead when coming to a stop or trying to leave from a stop. i have nearly been hit twice when pulling out onto the hwy turning left going to work because the car just jerked and died completely. if not for the other drivers paying attention they would have hit me. i have two young children. i just read and found out about this whole powershift lawsuit and i am in total shock. how could you sell me a vehicle with this kind of defect? my children and me could be killed everytime i get in the vehicle. the dealerships are no help either. first they said it was "an update" that i needed. next it was normal of those kind of cars then it was ok we can't find anything wrong then it was tcm then clutch finally after the check engine light came on i took it to the last dealer and they said it was the vapor emissions valve. i just throw my hands up with it. i cant trade it in because its value its so low. i am a single working mother of two kids and i am scared everytime i get in this death trap. help
The car lurches forward, experiences delayed acceleration all the time, delayed downshifting and vehicles that have trouble stopping. it is scary when i go to pull out and the car just revs and does not move i step on gas it will slowly go, then it will just rev. several times i had to pull to side of shoulder to get out of the way because the car was not accelerating. scary when my kids are in the car. it does it on a weekly bases. i have taken it in several time but they say sorry if they cant see the car doing it they cant fix it. this is a safety hazard when the car does not accelerate to move.
After several attempted repairs, there is still hesitation and loss of power on highway. also shuddering and hesitation on take off. i had a incident at a stand still where the transmission would not engage and hit the back of a truck. the dealer said just keep driving after complaining numerous of time. since june 2016 it has been in the dealership for repairs and can't correct the issue. it is a safety hazard for the driver and passengers.
Tl* the contact owns a 2015 ford focus. while driving low speeds, the vehicle shook and rattled when switching from first to second gear. the dealer indicated that the vehicle was operating normally and no failure was present. the manufacturer was notified of the issue. the failure mileage was 5,000. updated 02/07/2017*ct consumer stated the transmission is progressively worse. it is now slipping as it shifts into 2nd gear. updated 7/12/18*jb
Tl* the contact rented a 2015 ford focus. the contact stated that the vehicle was placed in park with the engine off and the key in the ignition. the contact exited the vehicle and two passengers remained in the vehicle. the vehicle independently rolled backwards and crashed into another vehicle. a police report was not filed and there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 17,650.
I purchased my car with 12 miles on it.the transmission shuddered and lagged from starting point.couple weeks after i bought it, i was doing 70 on the freeway,it down shifted to 4th gear.the trans was in d and 4th at the same time.i called ford and they said to have it towed,it may not be safe to drive.was told by the dealership it was a faulty battery,they replaced it.the trans cont to shudder from starting, and lags between gears.a month later,i was at a stop light and the trans showed it was in d, but first gear started flashing.i took video of it.i took it to dealership after calling ford.the dealership recalibrated the trans.the trans cont to shudder and lag,i called ford for the 3rd time.i was told by the area manager that this is normal for this trans.i let her know that i feel unsafe in a vehicle where the tran shudders and lags.she stated take it to the dealership and she would put in a for a "good faith vehicle exchange".i took it to the dealership,they replaced the trans module.still having the same issues.called ford to find out status on my exchange (i let her know i wasn't looking for an upgrade, i wanted the same car in a manual,which is a down grade) was told it was denied.i asked for a reason,they would not give me one.i asked for her supervisor.she called me and stated request was reviewed and it stands.i asked why it denied, and what they check when making decision.she stated could not give me any information because its proprietary.she said i should have been advised by the dealership that the trans would react that way.she also told to take it back to where i bought it,see if they will take it as a trade on something else.the dealership we bought it is 6 hour drive,there is snow in the mountains that we would have to cross.car currently has 5300 miles on it.first time was 2088 miles, oct 15.2nd time 3095 miles,nov 11,3rd time 5158 miles, dec 7.
I have had a faulty transmission since the day i bought the car and as a single mother, i can not afford to bring the car in for servicing every other day. this transmission is dangerous. it shutters and jolts very hard and is creating dangerous driving conditions for me and anyone else on the road. vehicle is in motion when i am noticing the problems. i was also told that it was my fault and that the jolting and shuttering is normal....which it is not.
Took it to the dealer a year after i bought it new, trans problems ( shuttering ) they fixed it , a year and a half later it is shuttering again. i also had a 2014 focus ,did the same thing. ford knew about this because my neighbor is a prototype mechanic in dearborn, and he said they never fixed the problem. i have always owned fords, never again, in fact i bought a toyota, and when i get rid of this pos, i will buy another toyota.
Tl* the contact owns a 2015 ford focus. the contact stated that while depressing the accelerator pedal, the vehicle was jerking and hesitating. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the transmission needed to be reprogrammed. the vehicle was repaired however, two months later the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the clutches needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 16,342.
2015 ford focus has the optional powershift six speed automatic transmission. when slowly starting from low speed 20 mph with light throttle, the engine revs to 6000 rpm and the vehicle barely moves.this creates a hazardous condition and has resulted in near misses. i have also observed this at freeway speeds where the suddenly loses speed, but the engine is still at high rpm (against the rev limiter). only by manually shifting the transmission into neutral and then back to drive, can vehicle speed be returned.the vehicle has been taken into the dealership three times and the transmission computer has been re-flashed twice. ford engineering has been contacted by dealer and they have no solution. a data logger from the dealership has been used to record three instants that have occurred. this is an extremely dangerous condition and makes the the vehicle unsafe to be driven. it will only be a matter of time before a serious accident occurs. because of this condition, we are using another vehicle for transportation until this condition can be corrected.
The vehicle transmission trips, jumps, stall, etc while driving. it may cause the car to go slowly or too fast in a manner that may cause an accident with the back or front car. dealer service says that it is normal without driving the car on the road.
I was attempting to cross a busy highway. when i accelerated the gas pedal had to be pushed to the floor in order for the vehicle to respond almost causing me to be hit by oncoming traffic. this sluggishness continued as well as hard jolting forward shifts after initial acceleration and eventually a forward jerking loud downshift noise when stopping. these problems continued, vehicle was taken to dealership. they acknowledge it is a transmission problem but refuse to cover it.
Tl* the contact owns a 2015 ford focus. while driving various speeds, the vehicle jerked and hesitated to accelerate. after a few minutes, the vehicle would operate normally. there were no warning indicators illuminated. the failure recurred numerous times. the vehicle was taken to al packer's white marsh ford (9801 pulaski highway, middle river, md 21220 (443) 777-5000) where it was diagnosed that the clutch needed to be replaced. the vehicle was repaired, but the failure recurred three times. the vehicle was taken back to the same dealer, but was not diagnosed or repaired due to the diagnostic and repair fees. the manufacturer was contacted and informed the contact that the vehicle was out of warranty. no further assistance was offered. the approximate failure mileage was 76,706.
I traded this vehicle in from a 2012 ford fiesta, which after three years had become a rolling disaster, from the faulty transmission to the always-dying battery and two recalls. the dealer assured me the 2015 focus was redesigned and much better. i'll admit it drives much better, is roomier, and no jerking in the transmission like the fiesta's "automated manual" transmission did. but now when the vehicle gets hot, i smell an overwhelming smell of something burning, almost like a gasket, rubbery type smell. i don't know if it's brakes, engine oil, what. i told the service dept. about it, but they said with july they were short of help with vacations, and since the car only had 500 miles on it, i had "plenty of time" on the warranty, not to worry about it. they said to let it break in at least another 500 miles. so far i've not had smoke, starting or stalling problems like others have reported. i have broken in lots of brand new cars in my lifetime, and never, ever had a burning smell. i contacted ford customer service and got the usual nonsense of "we'll escalate this issue with your local dealer," and like the fiesta, nothing. ....updated 11/13/15 *bf the complaint has since been resolved. the local for dealer performed a thorough check of the vehicle and adjusted the climate control. updated 11/17/15. *jb
Purchased this car at the end of may 2015, the car started jerking and shuttering in june, i do not feel safe in this car sometimes i am afraid when backing up or taking off that i will jerk and hit someone. i really wish i did more research on this car before purchasing and also that the dealership would share this info so you make a choice on being apart of a experiment of driving with a whats supposed to be dual clutch. for a first time buying a brand new car this is my worst experience. i have filed the lemon law twice because i do believe this problem fits the criteria to file. its very scary driving with my son in the car i constantly pray before i drive the car. on the highway and in traffic is the scariest you just never know what the car will do. i don't know what to do at this point. i have taken it to 3 different ford dealerships on several different occasions. first i was told i need to break it in and drive 1000 miles after that if it still happens bring it in so i did. the car had 2 recalls one i was told would fix the problem but it didn't. ford was sure my car stopped jerking they thought they fixed it. i took it to another ford they test drove and took a look at said the problem was the clutch assembly line is slipping. so they ordered a new clutch and put it in. once again i was told after 1000 miles if the jerking is still there then bring it in so i did but of course the dealership told me they get so many calls about this problem and at first they didn't want to give me the time of day since the part is on back order and there nothing they could do for me, i told him just have someone drive it. another service rep drove it but said he didn't feel anything just the normal jerking. i know how it feels to be in a manual car and the ford focus isn't it. this car when taking off , slowing down and picking back up feels like it will break down.
The transmission is horrible. i shakes it sputters and it makes a grinding sound. at times it seems to take off when all i do is press so lightly on the gas. i have had the automatic clutch replaced. i took them 3 times to fix it, finally when the noise got so bad the dealership decided to fix it. i feel unsafe in this car. i am sure it will only get worse as the car ages. it had a problem since day 1. the dealership kept telling me it was normal.
Tl* the contact owns a 2015 ford focus. while accelerating from a stop at 10 mph, the vehicle jerked before moving forward. while at a stop on an incline and attempting to accelerate, the vehicle rolled backwards. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 15.
Ford needs to issue a formal recall for the automatic transmissions in its focus models. there is a wide-spread issue with the transmission skipping and ford is aware. the vehicle is not safe!! i have gotten two "transmission fault" alarms and cannot safely pull out into traffic from a stop. the car stutters and skips. ford is not dealing with this. they make focus owners wait 6-8 weeks for a part but that doesn't remedy the issue. i understand that other ford focus owners who have received the replacement part continue to have the problem. ford doesn't want to admit that these auto transmissions are faulty. they are hazardous. i cannot accelerate or pull out into traffic without the focus' transmission stuttering and skipping. it is notsafe. please make ford address this issue with the focus auto transmission before someone gets hurt. they need to buy-back these vehicles.
I am the original owner of a 2015 ford focus with no accidents. after 2 years and 20,000 miles the car would occasionally shake violently upon acceleration, where it would then accelerate slower than normal at that. i am greatly worried about the safety of myself, my passengers, and the entire public as a loss of control from this behavior could cause multiple fatalities and greatly impact many financially due to traffic caused by an accident, or exuberant health and/or funeral costs. i have had the issue fixed once under warranty (costing me a day of work as ford denied me a rental even though the issue was unequivocally their fault), but i know the issue will come back soon as it has for many others. upon which, i will have the transmission replaced again and will sell the car to an unsuspecting buyer who may be more likely to cause an accident as they will be less informed on the issue when the problem of the defectively engineered car rises again. this experience has steered me away from american cars for the rest of my life. i have never had any issues with the 1996 honda civic i bought in 2008 and sold in 2015.
Tl* the contact owns a 2015 ford focus. when attempting to drive, the vehicle failed to accelerate. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 35,000. ma 10/19/15 *cn
Car bucks, lunges, cuts out, jumps gears when accelerating...especially from a stop. this causes a very dangerous hesitation in acceleration when pulling into traffic. it also causes a violent jolt to the engine and transmission, which is causing more and more rattles in the engine compartment and the drive train. the ford dealer refuses to even acknowledge that there's even a problem. the problem started just a couple months after purchasing brand new, and gets worse with time. and internet research shows that this problem is very common.
Tl* the contact owns a 2015 ford focus. while driving various speeds, the vehicle would not properly accelerate. the vehicle was taken to akins ford (220 west may st, winder, ga) where it was diagnosed that the transmission clutch was faulty and needed to be replaced. the vehicle was repaired, but the failure continued. the contact stated that the clutch was serviced approximately eight separate times for the same failure. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 5,000.
My father bought a ford focus, after driving mine and liking it so well, in feb/march of this year. he took it back for transmission whining. he was a mechanic in the armed forces and knows the sound, and chuck anderson ford said that it was a bearing problem and they "fixed" it. he picked up the car and the transmission still made the same whining sound. a few weeks went by and the noise was louder so dad called again. at this point i got involved and made a claim to ford, on 3/11/2015. i explained to james that i was concerned for my 79 year old fathers safety if the transmission completely failed. he told me that there was "driveability concerns" with the transmission. dad, again, had problems with it and the dealer replaced some of the parts in the transmission. still, the car whined and dad took it back. the dealer then told him that he should drive it 2500 miles to let the parts get worn in. 2500 miles later dad took it back, noise got worse. the ford rep came out and told dad that they knew there was a problem with their transmissions but they couldn't fix all of them. really??? they fixed the f-150, why not the passenger cars? i am apaulled at theway ford handles this situation. my fathers life may not mean anything to ford, but it means the word to me. ford has proven to me that they see a life as disposable in light of the things they have not done. when the transmission in all of the cars, ford owners have told me about, go out, then what? we as consumers are stuck with a hefty bill for a new transmission that should have been right in the first place. ford needs to be accountably for the products they put out and the safety of all of us ford owners. they nedd to fix the problem before people are stranded, crashed or killed and an investigation is warrented in this situation. all ford owners are due this.
Shuttering, grinding and jerking of transmission upon acceleration. also bogging down and stalling. this happens when turning a corner, taking off from an intersection and merging onto the highway. i feel unsafe driving this car.